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Reviews of Sunsethouse Lombok

3 out of 5
Sunsethouse Lombok
Jl. Raya Senggigi No.66, Senggigi, Lombok

Reviews

8.2

Very good

Rating 10 - Excellent. 60 out of 179 reviews" "
Rating 8 - Good. 81 out of 179 reviews" "
Rating 6 - Okay. 24 out of 179 reviews" "
Rating 4 - Poor. 10 out of 179 reviews" "
Rating 2 - Terrible. 4 out of 179 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great and very happy room very clean food very good nice and quiet grounds very tidy will stay there anytime.10/10
Stayed 6 nights in Oct 2023

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Wir waren sehr zufrieden mit dem Aufenthalt. Das Frühstück ist sehr gut einfach aber abwechslungsreich. Das Team ist aufmerksam Schnellbüffet herzlich Tolles Zimmer / Dusche / Aussicht / Strand Meersicht. Der Pool hat eine schöne Grösse, was wir ausgiebig genutzt haben , da das Meer eher wild war. Nachts sehr unruhig wegen der Strasse. Moschee Den Hund würde ich weggeben… er ist zu aggressiv- er bekommt zu wenig Aufmerksamkeit von den Hotelbesitzern.
Stayed 7 nights in Sep 2023

10/10 Excellent

emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful
Stayed 4 nights in Aug 2023
Response from Damia on 24 Aug 2023
Thank you for staying with us. We are happy that you enjoyed your stay. We hope to welcome you again in the future.

10/10 Excellent

Rockee

Stayed 1 night in Apr 2023

4/10 Poor

Abul

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the amenities were great,views were stunning. The only down side would be that its very quiet for a solo traveler, and too many hawkers pestering you to buy things when you try to relax.

8/10 Good

Jamaludin

Stayed 1 night in Aug 2022

8/10 Good

Rodney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older property right on a black sand beach. Nice beach walk, good breakfast and close to Temptations Cafe Bar Shop which is a real bonus for Australian visitors! Nice pool but more suitable for older children who can swim.
Stayed 4 nights in Jul 2022

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, property, and room
Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, clean room, delicious food , great pool and good beach access
Stayed 2 nights in Dec 2019

6/10 Okay

WendyPaterson, Perth Australia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
I liked that it was a smaller resort, the breakfast could offer a bit more variety. Not sure I got the room I paid for. Staff were very friendly & helpfull
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was really good, except the shower was pretty poor... Barely a sprinkle.
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Petrus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too short stay!
The staff went out of their way to make our trip delightful. They were always friendly and smiling. Helped out where they could to their utmost ability. Our rooms were cleaned every day and were immaculate. The food is really good quality and a fair choice range. The outside is clean and cared after. All in all a very good relaxing trip with good service that made it so much more enjoyable. Wish I could have stay longer and would definitely come back. Well done staff!
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Quiet, clean, friendly, good room size, a little tired but makes the most of what it is. Doing well considering the difficult times on the island in the last year. Local staff are knowledgeable about the island and are always willing to help or chat.
Stayed 7 nights in Aug 2019

10/10 Excellent

Rod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn’t fault thus place - we had s room with a secluded private pool Great location for the bar and restaurant right in the beach - we atr there every night. Staff were fun and a real beerpong table Like s lot of the places around it the place is a bit dated and needs s cost of paint but other than that it’s fine. Location is a bit out of town along the busy main road but the is a route along the beach as well
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfull
Great people and hotel clean and derive great
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Jul 2019

8/10 Good

Abdel-hamid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I come to Lombok lots and sunsethouse Always been my favourite place Value and convenient And the staff very helpful Keep up the good job See you soon again Abdelhamid
Stayed 3 nights in Mar 2019
Response from Sean on 1 May 2019
Dear Mr Hamid. Thank you for your review.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel infront of nice beach. all the staff with smile and greeting clean and confortable. but mosquitois was terribleb for 3 gili islands.
Stayed 3 nights in Feb 2019
Response from Dahniar on 27 Feb 2019
Dear Guest, Thank you for staying with us. We are happy you enjoyed your stay with us.

10/10 Excellent

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
on the beach.
wonderfull ,right on the beach,good food and service ,great bed most enjoyable stay.
Stayed 4 nights in Nov 2018
Response from Dahniar on 27 Feb 2019
Dear Guest, We are glad you enjoyed your stay with us. Should your travel plan brings you back to Lombok, please let us know.

8/10 Good

Chun Wa

Liked: Cleanliness, staff & service, room comfort
good time
The place was okay, the bathroom have some smell, also the first night we stay, we had a mouse get into the bathroom from the toilet. However the staff was great, the food and the view is perfect. If you can deal with the small problem, and you will have a great time there.
Stayed 3 nights in Jul 2018

10/10 Excellent

Palm, ChiangMai, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Higly recommened! Best staff, nice sunset view! They have afternoon tea for guest as well which is pretty cool!
Stayed 1 night in Apr 2018

10/10 Excellent

Anna L'liza, kuala lumpur, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice really close to the beach
My daughter really like this hotel due close to the beach and the environment very good for family guess.
Stayed 1 night in Nov 2017

4/10 Poor

asrie, Sel. Malaysia

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Still room for improvement
its are pleasant stay in the hotel, and it will be batter if the management can consider to improve few area such as light in the room, shower pressure and safety in pool area such as concrete crash with rebar pointing out.
Stayed 4 nights in Nov 2017

6/10 Okay

Amelia, Sydney

Liked: Staff & service
Reasonable stay but perhaps a little overpriced
One night stay at Sunset House in the garden view room across the road from the main hotel. Clean large room but perhaps a little characterless. Nice garden but slightly inconvenient to be not on the main complex. Lovely pool but beach is not overly inspiring and many touts in the morning trying to sell their wares.
Stayed 1 night in Nov 2017

10/10 Excellent

SUE LYNN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay at Sunsethouse Hotel, the staff were so friendly and helpful. Unfortunately, we only stayed a night and unable to enjoy the sea view and the facilities. I definitely will recommend this hotel to my friends who are planning travel to Lombok in future. Thanks for the great service.
Stayed 1 night in Nov 2017

6/10 Okay

vanessa, australia

Close to beach
Nice hotel although would have been better off booking a pool room for the cheaper price the veiw was blocked by trees Breakfast was less than average hotel is overpriced is not worth the price
Stayed 2 nights in Oct 2017

10/10 Excellent

chien yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay - we extended our time.
Great pool and outlook for good price. We stayed in the cheap rooms on the other side of the road. People are not joking when they say it is an extremely busy road. However the hotel security guards stop traffic to help you across every time.
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach resort
Just beside the beach. Friendly staffs.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Comfortable, Great Service
We popped in for just one night before heading on our Rinjani trek. The service was impeccable and they were willing to hold our luggage even though we checked in a few hours early, they gave us two separate welcoming drinks, and packed us breakfast boxes with toast & jam, a boiled egg, heaps of fresh fruit since we were leaving at 5AM for the trek and would miss the included breakfast. The 'standard' rooms are in a compound across from the main building but that didn't bother us. The room was average, comfortable bed. Quiet. Wifi was a disaster though - but we went a few blocks down to a cafe during the afternoon and were able to get consistent wifi there. We didn't get a chance to really enjoy Senggigi beach but it was very close from our fast boat's (Mahi-Mahi) drop off point, just a 10-min drive.
Stayed 1 night in Aug 2017

8/10 Good

Joan, Perth, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location on the beach.
The hotel is in a good location right on the beach with a lovely pool. Beach bars/restaurants are close by on either side of the hotel. We stayed in a garden view room which was very clean and spacious with a nice view from the balcony.
Stayed 6 nights in Aug 2017

10/10 Excellent

Jan, Brisbane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable rooms
A lovely hotel right on the beachfront with magnificent sunsets. The spacious rooms were immaculate. There is a delightful swimming pool and a restaurant both with sea views.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very good hotel, especially for couples travelling on a budget. The room is clean and the staff are all helpful.

4/10 Poor

jane , HK

Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended
We chose the standard room and we don't realize that the room is on the other side of the road, so whenever we need to go to reception or restaurant or pool, we have to cross the road with busy traffic. The bed is of poor condition and there is sound when u turn your body in the middle of the night. Also, the bed sheer is smelly. The staff didn't refill the tissue paper, shower gel, shampoo, conditioner when they make up the room. Also they only give one towel which we have to call and ask for an additional one. The good point is The staff is friendly.

8/10 Good

Currier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot just outside Senggigi
Really nice spot and good value. A couple of nice spots including a beach bar right next door. They were in the process of doing some renovations so the pool area was close to the construction but once it is finished it will be very nice.

4/10 Poor

Hannah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Current reconstruction work!!!
I would like to make people aware that they are currently reconstructing the restaurant at the hotel, which they should be informing people of prior to booking. I was hoping for a quiet peaceful week here and instead I am in the middle of a building site all day and into most of the evenings!! There isn't anywhere within the hotel to go and escape from this. As I booked 6 nights here I am quite disappointed. However the staff and facilities generally at the hotel are very good, and the pool is beautiful, looking out onto the beach.

8/10 Good

rem, malaysia

Liked: Cleanliness, staff & service, room comfort
cheap nice hotel by beach
just by the beach side, peaceful, and quiet. breakfast is simple and good. the two days we stayed there the main dish were different. more to local dishes. might not suit all but we enjoyed it.

6/10 Okay

Astrid, Jakarta, Indonesia

Liked: Staff & service
Old hotel with friendly staff
The hotel is old. The room where we stayed was having a bad smell, even we asked for air refresher when we arrived. The room was large, but their sofa seems a quite broken. Their bath room was great! I think they have renovated it, all the equipments were like new (compare to the bedroom). The staff were very friendly & helpful.

8/10 Good

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
family hotel
Staff were all very nice and hepful. Beach was ok for 2 night stay. Quiet area. Room was fine ac worked well. 8min cab to center.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Staff were very friendly. Room was clean and tidy. Good position. Great sunsets.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Good stayed but need to be improved
Overall it was great, but need to be further improved to be better. The staff is friendly and always smile. The bad is lack of service provided. When I requested for motorbike rental, they asked me to walk outside and rent myself, I feel that they can help us renting the motorbike. While I have booked deluxe pool access, room is clean and well design but the sofa is a little bit old. For the private pool, I like it, but I feel that the staff should always clean away the leaf on the water and also the seat beside the private pool is dirty and old, I suggest that remove it and change a new one. The outside pool is also great, but a little bit high.

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Great views from restrauant. Great staff. Room was very large and a good bed.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A house where sunset befall
good location, beautiful seaview in front of hotel restaurant. All rooms are located near the beach except for garden view rooms located across busy road. You can also enjoy scenic sunset view at the hotel's beach while enjoying your drink.

10/10 Excellent

Paul, White Rock, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location
Sunset House lives up to its name... A very nice hotel set amid beautiful gardens with stunning sunset views and easy access to the beach. Sitting under one of the hotel palapas after a short tropical downpour at the end of a long day of sightseeing, while sipping a cold Bintang and watching a gorgeous sunset will be one of my favourite memories of Indonesia. A few beachfront restaurants are close by, with lots of other shopping and dining options down the road in the centre of Sengiggi. I'd definitely stay at Sunset House again, and recommend it to others. The breakfast buffet was excellent too!
Pura Batu Balong Temple
Sengiggi Beach
Sunset at Sunset House
Sunset House Gardens

8/10 Good

pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights- nice place - staff friendly and helpful- place right on busy highway A bit expensive for Indonesia

8/10 Good

Lim

Liked: Staff & service
Senggigi stay
Not too bad