Ratings based on 1,402 Verified Reviews

4.1 out of 5
89% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller

Terrible staffs

Posted 10-Jul-2017
Water park and free kayak and snokling facilities are good. Plenty of chloramine in water causes headache. Worst thing is front desk staff and manager. They behave like governers in the hotel and treat guests as poor travelers. Bad experience!
4 out of 5
Recommended
for Everyone
by A verified traveller

Very quiet, the room is spacious, great view...

Posted 29-May-2017
Cons: The parking space....
Love the breakfast and lunch... Very bad parking....
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice staff & exciting waterpark!

Posted 28-Apr-2017 on CheapTickets
I recommend onward resort, because ncw staff and exciting waterpark facility. Strongly recommend~
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice comfortable hotel near GPO

Posted 23-Apr-2017 on Orbitz
Everything is fine. However it is a bit away from the tumon beach.
4 out of 5
by Fritzie

This traveller left a rating score only Posted 17-Apr-2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from Korea

Nice hotel

Posted 31-Mar-2017 on CheapTickets
Onward have many facility for travelers. Especially swimming pool is very good. And buffet food is good.
4 out of 5
Recommended
for Everyone
by A verified traveller from Japan

Nice hotel for families with kids.

Posted 26-Mar-2017
I have a 6 yrs old daughter who loved the water park at onward. We stayed 4 nights and it was overall a pleasant stay but we preferred the beach near downtown. The Polynesian diner show was perfect for kids to watch at onward.
5 out of 5
Recommended
for Everyone
by A verified traveller from South korea

very satisfication

Posted 22-Mar-2017 on CheapTickets
Manta slide very good, Waterpark good I am look forward to visit here
5 out of 5
by Nicholas

Great place to stay with young kids

Posted 17-Mar-2017 on Hotels
We greatly enjoyed our stay here. We stayed several days here and several days in Dusit Thani. The Dusit Thani is by far a better hotel in terms of the building itself, but in terms of fun and relaxation we enjoyed the Onward much better. There are many more activities at the Onward for the kids and for the family. Only downside is that there is not much to do in terms of walking around outside the hotel. It's only a 5 minute drive to downtown though...
5 out of 5
Recommended
for Everyone
by A verified traveller from busan korea

Very good for my child.

Posted 10-Mar-2017 on CheapTickets
Waterpark is very nice. My son was swimming during for all day. All staffs are very kind. They said "Hafa dai~" when we meet.