Ratings based on 1,388 Verified Reviews

4.1 out of 5
89% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller

Terrible staffs

Posted 10-Jul-2017
Water park and free kayak and snokling facilities are good. Plenty of chloramine in water causes headache. Worst thing is front desk staff and manager. They behave like governers in the hotel and treat guests as poor travelers. Bad experience!
4 out of 5
Recommended
for Everyone
by A verified traveller

Very quiet, the room is spacious, great view...

Posted 29-May-2017
Cons: The parking space....
Love the breakfast and lunch... Very bad parking....
4 out of 5
by Fritzie

This traveller left a rating score only Posted 17-Apr-2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from Korea

Nice hotel

Posted 31-Mar-2017 on CheapTickets
Onward have many facility for travelers. Especially swimming pool is very good. And buffet food is good.
4 out of 5
Recommended
for Everyone
by A verified traveller from Japan

Nice hotel for families with kids.

Posted 26-Mar-2017
I have a 6 yrs old daughter who loved the water park at onward. We stayed 4 nights and it was overall a pleasant stay but we preferred the beach near downtown. The Polynesian diner show was perfect for kids to watch at onward.
5 out of 5
Recommended
for Everyone
by A verified traveller from South korea

very satisfication

Posted 22-Mar-2017 on CheapTickets
Manta slide very good, Waterpark good I am look forward to visit here
5 out of 5
by Nicholas

Great place to stay with young kids

Posted 17-Mar-2017 on Hotels
We greatly enjoyed our stay here. We stayed several days here and several days in Dusit Thani. The Dusit Thani is by far a better hotel in terms of the building itself, but in terms of fun and relaxation we enjoyed the Onward much better. There are many more activities at the Onward for the kids and for the family. Only downside is that there is not much to do in terms of walking around outside the hotel. It's only a 5 minute drive to downtown though...
5 out of 5
Recommended
for Everyone
by A verified traveller from busan korea

Very good for my child.

Posted 10-Mar-2017 on CheapTickets
Waterpark is very nice. My son was swimming during for all day. All staffs are very kind. They said "Hafa dai~" when we meet.
3 out of 5
by A verified traveller from Japan

Nice hotel in quiet area

Posted 07-Mar-2017
Pros: breakfast buffet, underground parking
Cons: The comfort of beds!
Location: water park included, beach, swimming pools, water recreation
The room was clean, spacious and decent amenities. The 2 king size beds were a step up from sleeping on the floor because it was hard as plywood to sleep on. Electric kettle to heat up water for coffee and teas were ok but lacking in variety and sugar. The beach was ok because walking in it hurt my feet and needed swim shoes to walk in it.
5 out of 5
Recommended
for Families
by A verified traveller from Republic of KOREA

Nice Hotel and Impressed Waterpark

Posted 06-Mar-2017 on CheapTickets
Pros: nearby beach and comfortable room condition.
Cons: nothing
This Hotel is very good. Because wonderful Water-park and kayak. kayak is recommend. very good