Ratings based on 306 Verified Reviews

3.6 out of 5
78% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Phils

Nice Hotel, its worth staying, safe and peaceful

Posted 12-Sep-2017
Pros: The staff are accommodating and kind
Cons: the management should improve the water drainage so to avoid clogging
Location: near to the airport, has a convenient store across the road where you can buy foodstuff you need
Everything is ok, nice staff, shuttle on time, free wifi and free overseas call to US, Canada , only that the basin sometimes with water clogging
5 out of 5
Recommended
for Everyone
by A verified traveller from Marshall islands

Awesome hotel

Posted 23-Aug-2017
Hotel is clean. Staff is helping. Shuttle is comfortable and nice. Room service is good.
3 out of 5
Recommended
for Everyone
by A verified traveller

Rooms needs updating.

Posted 23-Aug-2017
Overall stay was good. Rooms just needs updating. Parking was very tight.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 10-Jun-2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from Philippines

Nice hotel close to restaurants and shopping

Posted 03-Jun-2017
Pros: Comfortable and clean
Location: Restaurants, beach, shopping
Good quality. Comfortable room, good wifi, professional expedient staff. Room was clean and quiet
4 out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Nice and quiet place

Posted 17-May-2017
Pros: It is clean and has friendly staff.
Cons: The laundry room has one breakdown washer, so the sign "out of service" should be put on it. The breakfast at café will be changed for its better.
Location: It is good location near the beach and Guam Premier Outlet as well as the Guam Airport.
This hotel is nice and quiet place. A staff is helpful to make call for booking the tour for me. This hotel provides its shuttle, though there is no public transportation outside. Therefore, it is very important for tourists to take the hotel shuttle for their safe, instead of walking outside the hotel.
5 out of 5
by Shelia

Business can be pleasure

Posted 01-May-2017 on Hotels
Although I'very stayed before with no issues, the mattress sank in the middle and the shower wasn'the clean. It was to late to request a change of rooms. What did happen was I needed another night and the gave me another no no problem.
3 out of 5
by A verified traveller from Saipan

Convenient location but dirty room

Posted 28-Mar-2017
Pros: The positives: good size room with flat screen TV, hot pot, iron/ironing board.
Cons: Cleanliness and inspecting the room prior to check in. Water should have been in the room.
Location: Location is on Ypao Road, close to other apartments and Morrico, a machinery company.
I checked in after 8pm and the Front Desk staff was nice but took a while to get my reservation, even though it was pre-paid. I had difficulty opening the key card as it flashed red several times before it flashed green. When I inquired about potable water, the staff said that there's bottled water in the room. When I checked the room, there was no bottled water so I had to go downstairs to get it as the Front Desk staff was the only one on duty. However, I got one, not two as she only had one. The 2nd bottle was delivered almost 2 hours later, right when I was ready for bed. The toilet seat was dirty so I had to clean it myself. The bed sheets felt musty and damp and there was traffic noise from the street so I used earplugs. The shower also had lukewarm water, not hot.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Mar-2017
Parking is tight but a good amount of spots Staff was friendly and helpful
5 out of 5
by A verified traveller

Great value for money

Posted 15-Oct-2016 on Hotels
Friendly Service, allowed early check in, great hotel in good location. Will stay there again next time in Guam.