Exterior

Reviews of Staybridge Suites Tampa East - Brandon, an IHG Hotel

3 out of 5

Reviews

8.0

Very good

Rating 10 - Excellent. 411 out of 867 reviews" "
Rating 8 - Good. 211 out of 867 reviews" "
Rating 6 - Okay. 110 out of 867 reviews" "
Rating 4 - Poor. 59 out of 867 reviews" "
Rating 2 - Terrible. 76 out of 867 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dannielle

Travelled with family, Business traveller, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff was the phenomenal. Front desk women are amazing. Breakfast was clean and staff was friendly. Appreciate the ladies from the Bahamas the most!!
Stayed 1 night in Mar 2024

6/10 Okay

James

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Rust on night lamps. Stain on sheets. You have to pay to park in the parking lot. One of the elevator was closed while the other one was very slow. Need more room in the breakfast area. Customer service was awesome at the front seat !
Stayed 1 night in Mar 2024

4/10 Poor

Kimberly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Daisy, Beaverton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super nice, very responsive. Rooms were clean but the dishes in the kitchen were not. Breakfast changed each morning and was good however the evening happy hour was quite sad.
Stayed 2 nights in Feb 2024

8/10 Good

Constance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was friendly. Room was good size. Bathrooms need to be updated. Overall good experience
Stayed 3 nights in Feb 2024

6/10 Okay

David E Washington,, Farmington Hills

Travelled with family, Travelled with partner
Disliked: Amenities, property conditions & facilities
Unf. no toiletries were complimentary. Food options were minimal. Good coffee and staff was nice
Stayed 4 nights in Feb 2024

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room and so spacious !
Stayed 2 nights in Feb 2024

6/10 Okay

EDNA

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I wish I could give the staff 5 stars because they were all helpful, friendly & make you feel at home. My issues were with room rate $284 a nite, dated/old/rusty furnishings and they only cleaned the room/replaced towels once on a 5 day stay. Front desk, breakfast and cleaning staff were super friendly and caring. If my lamp didnt have rust, tiles missing from bathroom, drawer handles missing, rugs needed steam cleaning, tv's kept saying no signal & werent smart tv's.
Stayed 4 nights in Feb 2024

4/10 Poor

Kimberly

Stayed 3 nights in Jan 2024

4/10 Poor

RICHIE RECOMONO, MAXWELL

Travelled with family
Disliked: Staff & service
staff are not willing to do the extra mile for their guest, the room carpets are outdated
Stayed 4 nights in Dec 2023

8/10 Good

JEFFERY

Liked: Cleanliness

6/10 Okay

Thomas

Travelled with partner
Disliked: Cleanliness
When we checked in room was not locked. After leaving for a short time our key cards would not work and we had to go back to desk to fix. When one of took a shower( tub area and sides were dirty and moldy) we discovered we only had 2 hand towels in entire room Another trip to desk to get corrected. The air handler was poorly located in front of bed and sounded like a rain storm all night long.. After that poor night of sleep I wasn't feeling very well and we checked out a day early.
Stayed 2 nights in Dec 2023

8/10 Good

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Bernice

Stayed 2 nights in Dec 2023

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Tracey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having the availability to have to bedrooms in one room is very nice when traveling with family. The room sizes are great!
Stayed 1 night in Dec 2023

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Diana

Travelled with family
Liked: Staff & service
The hotel accommodates a lot of sport teams.
Stayed 13 nights in Nov 2023

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
The staff here are excellent! They were all friendly and super helpful. We really enjoyed our stay here. Rooms great. Breakfast really good. And very convenient location for our lacrosse tournament at the Sportsplex at Tampa. Everything we did was within a ten minute drive!
Stayed 2 nights in Dec 2023

8/10 Good

Joe K

Travelled with partner
Liked: Amenities
Very friendly staff
Stayed 1 night in Dec 2023

8/10 Good

Jody

Travelled with family
Liked: Amenities
Pool dirty and hot tub not working.
Stayed 3 nights in Nov 2023

6/10 Okay

David

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Main reason we choose this hotel was for the kitchen and hot tub. Told staff every day that it was not working. Never addressed and I was never told a reason. I would have stayed else where if I knew in advance. Room was very small and rug had a tear in it. Bathtub looked like it was repainted but it had spots were the original color had come thru.
Stayed 3 nights in Nov 2023

4/10 Poor

Paul, Jupiter

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very nice and helpful. The room smelled musky and felt dirty. The AC return vent in the bedroom 207 had what looked like black mold and there was light black on the ceiling where the air returned. None of the USB ports to charge phones worked. Food options were many, but hot food not good. It’s what I’d expect for under $100 a night…not $150.
Stayed 1 night in Nov 2023

10/10 Excellent

Adriana

Travelled with family
Good service, good breakfast, everything excellent
Stayed 1 night in Nov 2023

10/10 Excellent

Sonya, Jacksonville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff.
Stayed 1 night in Nov 2023

4/10 Poor

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Very disappointing in that the key system was not working - we waited a long time to get back in our room after coming back after our show at the Amphitheatre, and we couldn't even use our keys - the desk attendant had to get us in with the master key. I have never had such a disappointing stay.
Stayed 1 night in Nov 2023

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looks great outside and inside, but our room was definitely dated. Everyone very friendly
Stayed 1 night in Nov 2023

2/10 Terrible

Brian

Stayed 2 nights in Oct 2023

8/10 Good

Maria

Stayed 1 night in Oct 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service
Staff was friendly and accommodating
Stayed 1 night in Jul 2023

10/10 Excellent

Karla

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want space and comfort . It is the property. Very close to sports complex
Stayed 1 night in Oct 2023

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly. The breakfast was well stocked and clean.
Stayed 2 nights in Sep 2023

6/10 Okay

Linda S

Travelled with partner
Liked: Staff & service
Beautiful patio. Rooms a little shabby. Housekeeping skipped cleaning twice in a week. Not sure why. Front desk staff super nice and helpful. Would stay there again.
Stayed 7 nights in Oct 2023

8/10 Good

Anthony

Stayed 1 night in Oct 2023

10/10 Excellent

Andrea

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

heather

Stayed 1 night in Sep 2023

10/10 Excellent

tommy

Stayed 7 nights in Sep 2023

10/10 Excellent

Anita

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Friendly staff
Stayed 2 nights in Sep 2023

10/10 Excellent

Justin

Stayed 1 night in Sep 2023

8/10 Good

Roul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was kind and courteous for the most part.
Stayed 8 nights in Aug 2023

6/10 Okay

David Rowe, Lainie, Lansdale

Travelled with family
Disliked: Cleanliness
could have been cleaner
Stayed 3 nights in Sep 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Michelle, Van Nuys

Travelled with partner
Liked: Staff & service
The staff were amazing. However, my room smelled like wet rag throughout my entire stay. I indicated 2 people were staying the night, but there was only 1 set of towels. The room didnt seem fresh overall…
Stayed 1 night in Aug 2023

10/10 Excellent

Shantoya

Stayed 1 night in Aug 2023

6/10 Okay

Andre

Stayed 1 night in Aug 2023

6/10 Okay

Alejandro

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Aushara

Stayed 1 night in Aug 2023