Standard Double Room, 2 Double Beds, Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Reviews of Sleep Inn near Busch Gardens/USF

2.5 out of 5
Sleep Inn near Busch Gardens/USF
12282 Morris Bridge Rd, Tampa, FL

Reviews

7.6

Good

Rating 10 - Excellent. 346 out of 1000 reviews" "
Rating 8 - Good. 285 out of 1000 reviews" "
Rating 6 - Okay. 191 out of 1000 reviews" "
Rating 4 - Poor. 98 out of 1000 reviews" "
Rating 2 - Terrible. 80 out of 1000 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Hugh

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Its in a good area, just off I-75. The proce was good. It seems to be an older property that was renovated. The carpet in the room had stains on it and there was a used cup on the floor between the bed and the side table. The bathroom seemed clean.
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Hugh,We appreciate your feedback on our convenient location and competitive pricing. We regret to learn of the carpet stains and the oversight with the cleanliness in your room. Your comments will be shared with our team for further review and improvement. Thank you for highlighting the positive aspects of your stay as well.

8/10 Good

milagros

Travelled with family
Liked: Amenities
Its an ok place however we had some noisy neighbors on both sides and the shower door was not aligned correctly so anyone that showered soaked up the floor.
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello milagros,Thank you for sharing your experience with us. We appreciate your feedback regarding the noise and the shower door. We encourage guests to reach out to our management team directly with any concerns during their stay to ensure swift resolution. Your input helps us improve our services for future guests.

4/10 Poor

Ronald

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Dated carpet and was a roach in the room.
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Ronald, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

6/10 Okay

Carlos

Travelled with family
Disliked: Amenities
Smelly room. Humidity.
Stayed 1 night in Apr 2024
Response from Manager on 16 Apr 2024
Hello Carlos, We value your feedback and apologize for any inconvenience caused during your stay. Your comments will be shared with our team for further review and improvement. We hope you will consider giving us another opportunity to provide you with a more enjoyable experience in the future.

6/10 Okay

Nitra

Stayed 4 nights in Apr 2024
Response from Manager on 13 Apr 2024
Hello Nitra,We appreciate you choosing our hotel for your stay! If you have any suggestions on how we can improve, please don't hesitate to contact us directly. We hope to welcome you back in the future for an even better experience.

10/10 Excellent

Chanel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. It was quiet and comfortable. The staff was great. Great location to everything that I wanted to visit.
Stayed 3 nights in Apr 2024
Response from Manager on 12 Apr 2024
Hello Chanel,We are glad to hear that you enjoyed our clean and comfortable room as well as our great staff. Our convenient location makes exploring the area easy. We appreciate your positive feedback and look forward to welcoming you back in the future.

10/10 Excellent

Hector, Corozal

Liked: Cleanliness, staff & service, property conditions & facilities
Great bed for a great rest.
Stayed 2 nights in Apr 2024
Response from Manager on 9 Apr 2024
Hello Hector,We are pleased to hear that you enjoyed a restful night's sleep in our comfortable bed. Your feedback is valuable to us, and we hope to welcome you back for another relaxing stay in the future.

8/10 Good

Debbie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Invest in some new mattress please bed was so uncomfortable.
Stayed 2 nights in Apr 2024
Response from Manager on 7 Apr 2024
Hello Debbie,We appreciate your feedback regarding the mattress comfort and will share it with our team for consideration. Your comments are essential in helping us improve our guests' experience. Thank you for sharing your thoughts with us.

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 7 Apr 2024
Hello Krystal,We are delighted to hear that you had a wonderful stay with us! Our team looks forward to welcoming you back again soon.

10/10 Excellent

Annesha

Stayed 1 night in Mar 2024
Response from Manager on 7 Apr 2024
Hello Annesha,We are delighted to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.

8/10 Good

Santhosh Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No frills stay at a peaceful property
Stayed 1 night in Mar 2024
Response from Manager on 4 Apr 2024
Hello Santhosh Samuel, We appreciate your feedback on your peaceful stay with us. We aim to provide a serene environment for all our guests to enjoy. Should you have any further comments or suggestions, please do not hesitate to reach out to our management team. Thank you for choosing to stay with us.

4/10 Poor

Samantha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was absolutely wonderful from the front desk to the cleaning staff super friendly and was always greated with a warm smile .....now the lobby was very clean and smelled great but I had two rooms and each room smelled old and musty in the worst way I travel with perfume and used it every morning and night the bed was perfect I check every hotel room for bedbug and they passed the test the walls had stains in the bathroom and next to the beds the floor felt super sticky and had to wear slides or socks the hole time the pool was beautiful but there was a stench around the pool like of garbage. I would not stay here again but it was a place to sleep for my short family vacation and the staff was very sweet..... also there continental breakfast was jimmy dean microwaved breakfast sandwich that you had to make your self they had cereal but only normal milk of what I saw was a let down for sure I would in the aviation industry and I have stayed in super 5 star resorts to your average motel and I would say that this place was disappointing and the smell was terrible in the rooms .....but I can't say enough that the staff was very nice
Stayed 4 nights in Mar 2024
Response from Manager on 4 Apr 2024
Hello Samantha, We appreciate your kind words about our staff and cleanliness. We take all feedback seriously and will address your other comments internally for further improvement. Thank you for choosing our hotel for your family vacation.

2/10 Terrible

Baldomero

Business traveller, Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The clerk that received us at the counter was so helpful and so customer service oriented. But the place was a very low quality facility for the price. For the rest of our trip we found other places with the same price and excellent conditions.
Stayed 3 nights in Mar 2024
Response from Manager on 31 Mar 2024
Hello Baldomero,We appreciate your kind words about our staff but regret to hear that the facilities did not meet your expectations. We value your feedback and will share your comments with our team for future improvements. We hope you consider staying with us again so we can provide you with a better experience next time.

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 29 Mar 2024
Hello melissa,We are delighted to hear you had a wonderful experience at our hotel! Please do not hesitate to reach out if you have any further comments or suggestions to share.

10/10 Excellent

Christine

Stayed 1 night in Mar 2024
Response from Manager on 17 Apr 2024
Hello Christine,We are stoked to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back in the future!

6/10 Okay

Maria

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
It was in a centric place. The room was not cleaned in two occasions.
Stayed 5 nights in Mar 2024
Response from Manager on 27 Mar 2024
Hello Maria, We apologize for any inconvenience you experienced during your stay. Your feedback has been noted for our improvement process. Thank you for bringing this to our attention.

10/10 Excellent

David

Stayed 1 night in Mar 2024
Response from Manager on 17 Apr 2024
Hello David,We're delighted to hear you had a fantastic stay with us! Should you wish to share more details about your experience, please feel free to contact us directly. We look forward to welcoming you back soon!

6/10 Okay

Wanda J

Travelled with family
Disliked: Staff & service
The place is pretty mid, not terrible not great. A bit noisy from traffic. The staff was not the friendliest and pretty minimal. The property and rooms are pretty clean. I was not expecting much but was actually a bit better than I was expecting.
Stayed 2 nights in Mar 2024
Response from Manager on 19 Mar 2024
Hello Wanda J, We appreciate your feedback on your recent stay with us. We're glad to hear that you found the property and rooms to be clean and that your overall experience was slightly better than expected. Should you have any further concerns, please feel free to reach out to our management. Thank you for choosing to stay with us.

4/10 Poor

Claudia

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The minute I stepped into my room, my allergies kicked in.
Stayed 2 nights in Mar 2024
Response from Manager on 16 Mar 2024
Hello Claudia,I'm sorry to hear about your experience. We recommend guests with allergies to inform us in advance so we can make necessary arrangements. Your feedback is valuable in helping us improve our services for future guests.

8/10 Good

Courtney

Liked: Cleanliness, staff & service
Liked it just wish it was a little cleaner
Stayed 6 nights in Mar 2024
Response from Manager on 16 Mar 2024
Hello Courtney,We appreciate your feedback and will address your concerns with our housekeeping team to ensure an even better experience for our future guests. Thank you for bringing this to our attention.

6/10 Okay

Deborah

Travelled with partner
Disliked: Property conditions & facilities
The whole facility needs an upgrade/renovation. Beds were comfortable enough. Bathroom was kind of shabby. Carpeting throughout was pretty dirty looking.
Stayed 2 nights in Mar 2024
Response from Manager on 13 Mar 2024
Hello Deborah, We appreciate your feedback regarding your recent stay with us. We continually strive to make improvements to enhance our guests' experience. We will share your comments with the appropriate team members for their review. Thank you for staying with us, and we hope to welcome you back in the future.

8/10 Good

Ann

Breakfast area too small
Stayed 2 nights in Mar 2024
Response from Manager on 17 Mar 2024
Hello Ann,We appreciate your feedback regarding the breakfast area size. Your comments will be shared with the management for future improvements. Thank you for bringing this to our attention.

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
All around great!
Stayed 1 night in Mar 2024
Response from Manager on 7 Mar 2024
Hello Erica,Thanks for choosing to stay with us. Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, amenities
I love this place
Stayed 3 nights in Mar 2024
Response from Manager on 7 Mar 2024
Hello Ariel,We appreciate your positive feedback and we are stoked to know that you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

2/10 Terrible

M. Jane

Stayed 1 night in Feb 2024
Response from Manager on 27 Mar 2024
Hello M. Jane, We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We strive to provide all our guests with a pleasant visit.

6/10 Okay

suzanna

Travelled with partner
Liked: Cleanliness
The property was clean. My room were clean, however my comforter was all reaped. One should be aware before completing a room a new arrival guest come in. Also breakfast was not impressive: I think they can do better with the processed food .
Stayed 3 nights in Mar 2024
Response from Manager on 6 Mar 2024
Hello suzanna, Thank you for taking the time to share your feedback with us. We appreciate your comments and will address the issues mentioned to ensure a better experience for future guests. Our team is dedicated to providing a high standard of cleanliness and we will strive to improve our breakfast options. We hope to welcome you back in the future to show you the improvements we have made.

4/10 Poor

??????

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on 7 Mar 2024
Hello ??????, We're sorry to hear you didn't fully enjoy your stay. Your feedback is important to us, please don't hesitate to contact us to discuss your experience further. We value the opportunity to improve our services.

4/10 Poor

William

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property is in DIRE need of a renovation and makeover. Would likely not stay again if not for lower cost. Ownership needs to invest in the property! Poor experience due to uneasiness of 80s feel of the place. Location outstanding and staff was terrific.
Stayed 1 night in Feb 2024
Response from Manager on 27 Feb 2024
Hello William, We appreciate your feedback on our property and are glad you enjoyed our excellent location and terrific staff. Our team values all comments for consideration, including those on the property's aesthetics. Thank you for choosing to stay with us, and we hope you will consider us for future visits.

8/10 Good

stanley, newberry

Stayed 2 nights in Feb 2024
Response from Manager on 22 Mar 2024
Hello stanley, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 Good

jimmy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. Area was safe. Convenient to medical facilities and usf. A bit of a drive to bush garden. Hotel common areas were clean. The room was a king bed with plenty of room. Bathroom small but clean. There was a small walk-in shower. Pleasant smell in room. Cleaning staff is over anxious to do their job. Expect a knock on the door at 0900. Most likely due to missing no house keeping tag in my room. Breakfast was microwaved jimmy dean sausage biscuits, fruit. or waffles.
Stayed 3 nights in Feb 2024
Response from Manager on 23 Feb 2024
Hello jimmy,We're glad to hear you found our staff friendly and helpful, and appreciated the clean common areas and spacious room. It's great you enjoyed the convenient location near medical facilities and USF. We appreciate your feedback on the breakfast options and will share it with the team for future improvements. If there are any concerns or preferences regarding housekeeping visits, feel free to communicate them during your next stay. Thank you for choosing to stay with us.

6/10 Okay

Greg, DeRidder

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Manager on 24 Feb 2024
Hello Greg, We regret to hear that your experience was not perfect. Please feel free to reach out to us directly with any feedback you may have so we can address your concerns and improve our services.

8/10 Good

Abel

Liked: Cleanliness, staff & service, property conditions & facilities
general good
Stayed 2 nights in Feb 2024
Response from Manager on 23 Feb 2024
Hello Abel,We appreciate your feedback on your recent stay with us. Should you have any further comments or concerns, please do not hesitate to reach out to our management team. Your satisfaction is our top priority.

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems nice staff and for the price all was good. People upstairs were load but that’s anywhere you may go.
Stayed 2 nights in Feb 2024
Response from Manager on 20 Feb 2024
Hello Heather,We are glad to hear you found our staff nice and enjoyed your stay overall. It's common to experience varying levels of noise in shared accommodations. Should you have any concerns in the future, please reach out to our management team directly for assistance.

10/10 Excellent

Phyllis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman who did the breakfast was very nice. Her name was something like "Bwana". She did not speak English, but we were able to communicate. She was very helpful with the food & was so pleasant. She went out of her way the 2nd morning to check on us.
Stayed 2 nights in Feb 2024
Response from Manager on 20 Feb 2024
Hello Phyllis,Thank you for sharing your positive experience with our breakfast staff member. We are delighted to hear that you found her helpful and pleasant during your stay. Your kind words will be passed along as a token of appreciation for her exceptional service.

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Parking lot was very dirty with garbage scattered over the lot (empty beer cans, McDonalds bag with garbage, etc). Breakfast was limited selections and was divided up on both sides of the lobby. Elevator was very dirty. The first room we check into had blood stains (4 inch area) on the side of the box springs so we were able to move rooms. Staff were nice and the lobby always smelled clean. Definitely needs more breakfast options (no bread for toast, no muffins, no bagels, etc). Computer chair in the room was filthy and stained. Trash was thrown on part of the roof.
Stayed 3 nights in Feb 2024
Response from Manager on 17 Feb 2024
Hello Jennifer,Thank you for taking the time to provide feedback on your recent stay. We appreciate your kind words about our staff and lobby cleanliness. We will take note of your suggestions for improving our breakfast options and cleanliness in various areas of the hotel. Your comments will be shared with the management team for further review and attention.

6/10 Okay

Corinne

The hotel was fine for
Stayed 2 nights in Feb 2024
Response from Manager on 17 Feb 2024
Hello Corinne,We appreciate your feedback and are glad you found our hotel satisfactory. If you have any further comments or suggestions, please feel free to contact our management team directly. Thank you for choosing to stay with us.

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like next door people…loud TV until close 2am. Otherwise fine.
Stayed 1 night in Feb 2024
Response from Manager on 16 Feb 2024
Hello Randall,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the noise disturbance during your stay. We appreciate your understanding that occasional disturbances can occur in a shared environment. We hope you had an otherwise enjoyable experience with us and look forward to welcoming you back in the future.

10/10 Excellent

Felecia, Temple terrace

Liked: Cleanliness, staff & service, property conditions & facilities
Smells in hallways
Stayed 1 night in Feb 2024
Response from Manager on 13 Feb 2024
Hello Felecia,Thank you for taking the time to share your feedback regarding the smell in our hallways. We value our guests' comfort and have alerted our housekeeping team to address this issue promptly. We apologize for any inconvenience caused and hope to have the opportunity to welcome you back in the future for an improved experience.

10/10 Excellent

Kalantra

Travelled with family
Liked: Staff & service, amenities
Have stayed here a couple time but the room I was in last night had roaches
Response from Manager on 9 Feb 2024
Hello Kalantra,Thank you for choosing our hotel for your previous stays. We apologize for any inconvenience you may have experienced during your recent stay. We take all reports of pests seriously and have notified our pest control team to address the issue. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

6/10 Okay

Ross

Stayed 1 night in Jan 2024
Response from Manager on 29 Jan 2024
Hello Ross,We appreciate you choosing to stay with us and taking the time to leave a rating. We value your experience and would love to hear any specific feedback you have about your stay. Please reach out to us directly so we can address any concerns you may have had.

10/10 Excellent

JUAN CARLOS

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Manager on 27 Jan 2024
Hello JUAN CARLOS,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a fantastic experience with us. Should you have any additional feedback or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
It's a solid choice for a one-night stay. Even 2.5-star hotels are getting pricey, and I guess this qualifies as a lower-end choice among those. With that in mind and for the price compared to others, it was clean, conveniently located, and the staff was friendly. The walls are a bit thin, so don't plan on sleeping in. Would stay again, if I needed a bed and shower for one night.
Stayed 1 night in Jan 2024
Response from Manager on 23 Jan 2024
Hello Edward,Thank you for choosing our hotel for your recent stay. We appreciate your positive feedback regarding our cleanliness, convenient location, and friendly staff. We understand that the walls may be thin, which can sometimes affect the noise levels. We apologize for any inconvenience caused and thank you for your understanding. We hope to have the opportunity to welcome you back for another comfortable stay in the future.

8/10 Good

Rosa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the front desk service when we arrived and the breakfast in the morning was very convenient
Stayed 1 night in Jan 2024
Response from Manager on 20 Jan 2024
Hello Rosa,Thank you for your kind words about our front desk service and breakfast. We're glad our staff made a positive impression on you and that you found the breakfast convenient. We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

Nelida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. An excellent value!
Stayed 1 night in Jan 2024
Response from Manager on 20 Jan 2024
Hello Nelida,Thank you for sharing your feedback! We're delighted to hear that you found our rooms to be clean. Providing exceptional value is important to us. We appreciate your positive review and hope to welcome you back in the future.

2/10 Terrible

Jeanine

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
They charged me a hundred dollars too much. I was supposed to pay only $129 with $100 deposit but was charged 2 deposits for a total of $329. NOT HAPPY AT ALL!
Stayed 1 night in Jan 2024
Response from Manager on 20 Jan 2024
Hello Jeanine, Thank you for bringing this to our attention. We apologize for any inconvenience caused by the incorrect charges. We encourage you to contact our management team directly so they can assist you in resolving this matter. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Brittany

Stayed 1 night in Jan 2024
Response from Manager on 17 Jan 2024
Hello Brittany,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had such a positive experience with us. We strive to provide exceptional service and it's feedback like yours that motivates us to continue doing so. We hope to have the pleasure of welcoming you back in the future.

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
Better than I expected. Stayed one night and room was clean but very small. The hallway smelled like smoke even though it’s a nonsmoking hotel. Would stay again if in the area.
Stayed 1 night in Jan 2024
Response from Manager on 18 Jan 2024
Hello Kimberly,Thank you for choosing to stay with us. We appreciate your feedback and are glad to hear that you found the room clean. We apologize for any inconvenience caused by the smoke smell in the hallway and will address this immediately. We look forward to welcoming you back if you are in the area again.

2/10 Terrible

Christopher

Stayed 4 nights in Jan 2024
Response from Manager on 17 Jan 2024
Hello Christopher, We apologize for any inconvenience you may have experienced during your stay with us. We value your feedback and would appreciate the opportunity to address any specific concerns you may have had. Please reach out to our hotel directly so that we can further discuss your stay and work towards a resolution.

10/10 Excellent

Dottie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully renovated, new doors, woodwork, furniture. Shower very convenient with no bathtub to have to step in.
Stayed 2 nights in Jan 2024
Response from Manager on 16 Jan 2024
Hello Dottie,Thank you for your kind words about our recent renovations! We're thrilled to hear that you appreciated the new doors, woodwork, and furniture. It's also great to know that you found the shower to be convenient without a bathtub. We hope you had a comfortable and enjoyable stay with us.

4/10 Poor

Brett

Stayed 1 night in Jan 2024
Response from Manager on 17 Jan 2024
Hello Brett, We're sorry to hear that your experience at our hotel was not up to par. We would appreciate it if you could kindly reach out to our hotel directly so that we can address any concerns or issues you may have encountered during your stay. Your satisfaction is our top priority and we hope to have the opportunity to make it right.