Front of property – evening/night

Reviews of La Quinta Inn by Wyndham Tampa Near Busch Gardens

2.5 out of 5

Reviews

7.2

Good

Rating 10 - Excellent. 650 out of 1959 reviews" "
Rating 8 - Good. 513 out of 1959 reviews" "
Rating 6 - Okay. 305 out of 1959 reviews" "
Rating 4 - Poor. 203 out of 1959 reviews" "
Rating 2 - Terrible. 288 out of 1959 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Luz

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Nice Staff and clean but too much noise
Stayed 1 night in Mar 2024
Response from Manager on 28 Mar 2024
Hello Luz,We appreciate your kind words about our staff and cleanliness. We apologize for any inconvenience caused by noise during your stay.

10/10 Excellent

Marelbys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 28 Mar 2024
Hello Marelbys,We are thrilled to hear that you had a wonderful experience during your stay with us! We look forward to welcoming you back soon.

6/10 Okay

Jerry and Kathy Jo

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Manager on 28 Mar 2024
Hello Jerry and Kathy Jo,We appreciate you choosing our hotel for your stay. If there were any aspects that did not meet your expectations, please don't hesitate to contact us directly so we can address them promptly. We value your experience and aim to make every stay exceptional.

6/10 Okay

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
they never changed the linens and only cleaned up the bathroom once during a week stay. and yes, i requested house cleaning.
Stayed 6 nights in Mar 2024
Response from Manager on 27 Mar 2024
Hello Michael, We apologize for any inconvenience you experienced during your stay. Please feel free to reach out to our management team directly to address your concerns in more detail. Your feedback is valuable in helping us improve our services for future guests.

8/10 Good

rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Near to bush gardens
Stayed 2 nights in Mar 2024

4/10 Poor

Betty

Travelled with family
For me, the bathroom is a game changer and their bathroom had mold and brown spots on the bathtub. The rooms are cleaned every three days which means I purchased my own disinfectant to clean. I don’t know about most people, but I was raised to clean the bathtub after I use it. Also, there was food on the sheet cover, which means, they don’t check/change the sheet cover. They were nice enough to give me a clean sheet cover. The breakfast and the attendant in the breakfast room was very good.
Stayed 4 nights in Mar 2024
Response from Manager on 27 Mar 2024
Hello Betty, We appreciate you taking the time to share your feedback with us. We will certainly address the points you raised about the bathroom cleanliness internally. It's great to hear that you enjoyed our breakfast offerings and service. Your comments will help us improve our services for future guests.

10/10 Excellent

Myrlaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Myrlaine,We're thrilled to hear you had a fantastic stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back soon!

10/10 Excellent

Bryan

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maybe 5 minutes from Busch Gardens, 8 minutes from adventure Island. I've stayed here 3 different times with my family, never any issues. It's not top end hotel but Definitely worth the price
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Bryan,We are glad to hear that you found our location convenient and enjoyed your stay with us multiple times. Your feedback is valuable to us, and we appreciate you taking the time to share your positive experience. We look forward to welcoming you back in the future.

10/10 Excellent

william

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very good stay
Stayed 2 nights in Mar 2024
Response from Manager on 27 Mar 2024
Hello william,We are delighted to hear that you had a very good stay with us. We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

Vi

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel!
Stayed 4 nights in Mar 2024
Response from Manager on 24 Mar 2024
Hello Vi,We're thrilled to hear that you enjoyed your stay with us! Your positive feedback is truly appreciated as we strive to provide exceptional service to all our guests. We hope to welcome you back soon for another wonderful experience at our hotel. Thank you for taking the time to share your thoughts with us.

8/10 Good

Sheila j

Liked: Staff & service
Floor in my room was dirty. Wiped up some spilled water and the towel was dirty like floor had never been washed. I was in a very noisy area .
Stayed 2 nights in Mar 2024
Response from Manager on 24 Mar 2024
Hello Sheila j,We appreciate your feedback regarding your recent stay. We apologize for any inconvenience you experienced, and we will address this with our housekeeping team to ensure the cleanliness of our rooms. Thank you for bringing this to our attention so we can make improvements for our future guests.

6/10 Okay

Vanessa, Irving

Liked: Cleanliness, staff & service, property conditions & facilities
What you are paying for is proximity to Busch Gardens, which is right across the street (3 min car ride or 35 min walk). The area is sketchy, but remarkably quiet. The hotel room was clean and comfortable. But this is not a new property, and it shows. There is a FREE continental breakfast. Staff was very kind.
Stayed 3 nights in Mar 2024
Response from Manager on 22 Mar 2024
Hello Vanessa,We appreciate your feedback on our hotel and are glad you found the location convenient for your visit to Busch Gardens. It's great to hear you enjoyed the cleanliness and comfort of your room as well as our friendly staff. Should you have any concerns or need further assistance, please don't hesitate to reach out to our management team.

6/10 Okay

Janetdoreen, Bristol

Travelled with family, Business traveller
There was too much noice from other guests when walking by and when outside
Stayed 3 nights in Mar 2024
Response from Manager on 22 Mar 2024
Hello Janetdoreen,We apologize for any inconvenience caused by noise during your stay. Guest feedback is valuable to us for future improvements. We recommend contacting our management team directly to discuss your experience further. Thank you for sharing your feedback with us.

2/10 Terrible

Liz

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on 22 Mar 2024
Hello Liz,We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any feedback you may have so we can address your concerns and improve our services.

4/10 Poor

Parimal

Travelled with family
Disliked: Amenities, property conditions & facilities
Stayed in room 222 ck in was quick pic of property does not look like d actual place room had roaches bathroom is smaller then cruise ship there are other hotels in area stayed in Laquita hotel lots of time but this place is d worst looks like hotel is being used for shelter
Response from Manager on 22 Mar 2024
Hello Parimal, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

4/10 Poor

stacey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room had roaches and spider webs. We asked for towels one morning and was told they didn’t have any available they were all in the laundry, but we would get some towels after they were done. Later on that night, after we returned back to the room no towels so we had to back now stairs to get towels. Only 1 elevator worked.
Stayed 2 nights in Mar 2024
Response from Manager on 22 Mar 2024
Hello stacey, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large group staying was very noisy. Backside of property seemed to be housing transients. People hanging around on balconies made us very leery of area.
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Lisa, We apologize for any inconvenience caused by noise from other guests and the surroundings. The safety and comfort of our guests are a top priority, and we take all feedback seriously to ensure a pleasant stay for everyone. Your concerns will be shared with the relevant teams for further review and improvement opportunities.

6/10 Okay

Ronald E

Liked: Staff & service
The room was clean and the price was good . The walk ways and steps need to be pressured cleaned .
Stayed 1 night in Mar 2024
Response from Manager on 19 Mar 2024
Hello Ronald E, We appreciate your feedback on the cleanliness of the room and price point. We will ensure that your comments about the walkways and steps are shared with our maintenance team for their review and attention. Thank you for bringing this to our attention.

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, staff very friendly!!
Stayed 2 nights in Mar 2024
Response from Manager on 19 Mar 2024
Hello Yvonne,We are pleased to hear that you enjoyed our clean rooms and friendly staff during your stay. Your feedback is greatly appreciated as we strive to provide exceptional service to all of our guests. Should you have any more feedback or requests, please feel free to reach out to our management team directly.

4/10 Poor

Lisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was so noisy! People yelling, banging up and down the hallways, and smoking marijuana outside our door until 2:00 am. Just needed a place to sleep for one night. No sleep was had!
Stayed 1 night in Mar 2024
Response from Manager on 18 Mar 2024
Hello Lisa, We regret to learn about the disturbances you encountered during your stay. Your feedback is valuable, and we encourage guests to reach out to us directly to address any concerns promptly. Thank you for sharing your experience with us.

8/10 Good

a

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for sleep
Stayed 2 nights in Mar 2024
Response from Manager on 19 Mar 2024
Hello a,We're delighted to hear you found our hotel to be a comfortable place for a good night's rest. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay soon.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and a very convenient location. Customer service rep Allen was super nice and saved me from a lot of trouble with some mistakes I made.
Stayed 3 nights in Mar 2024
Response from Manager on 19 Mar 2024
Hello Paul,We are pleased to hear you had a convenient stay with us and found our location to your liking. Allen appreciates your kind words and we are glad he could assist you effectively. If you have any further feedback or need future assistance, please do not hesitate to reach out to us.

8/10 Good

Claudia

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Manager on 18 Mar 2024
Hello Claudia, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 Good

Efrain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we asked for extra towels (4 night stay), we were told that they did not have anymore clean towels.
Stayed 4 nights in Mar 2024
Response from Manager on 18 Mar 2024
Hello Efrain, We apologize for any inconvenience this may have caused. Our housekeeping team strives to ensure all guest requests are met promptly. Your feedback will be shared with the team for improvement. For any future concerns, please feel free to reach out to our management directly.

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
45 minute uncomfortable hike to Busch gardens. great breakfast served 7-10am! great staff, very comfy beds & pillows. Mini fridge & microwave, coffee free in lobby all day!
Stayed 3 nights in Mar 2024
Response from Manager on 17 Mar 2024
Hello Vanessa,We appreciate your positive comments about our breakfast, staff, comfortable beds, and amenities in the room. We aim to provide a relaxing stay for all our guests and are delighted to hear that you enjoyed these aspects of your visit. Your feedback on the proximity to Busch Gardens will be shared with our team for their consideration. Thank you for choosing to stay with us.

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2024
Response from Manager on 19 Mar 2024
Hello Claudia,We appreciate you taking the time to share your experience. Guest feedback is essential in our commitment to providing exceptional service. Should you need further assistance, please feel free to reach out to our management team.

10/10 Excellent

Joan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Mar 2024
Response from Manager on 17 Mar 2024
Hello Joan,We appreciate your feedback and are pleased to hear that you had a positive experience during your stay at our hotel. If you have any further comments or suggestions, please feel free to contact us directly. We look forward to welcoming you back in the future.

8/10 Good

Vinh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and breakfast room staff are excellent. The neighborhood has gone downhill despite being next door to Busch garden park. There was major police action at the hotel when we checked in. Apparently there was a guest who refused to open his room. 7 police cars were at the hotel trying to intervene. That was unsettling. At night there were vagrants and homeless clients causing scenes by the intersection. Not the hotel’s fault, but unsafe nevertheless.
Stayed 1 night in Mar 2024
Response from Manager on 17 Mar 2024
Hello Vinh,We appreciate your feedback regarding our excellent front desk and breakfast room staff. Safety is our top priority, and we are committed to providing a secure environment for all guests. Please reach out to hotel management directly for further concerns or assistance.

6/10 Okay

Charles Chin Han

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The air condition is extremely noisy, earplugs are needed for sleep. Otherwise, the place is ok. One would need to drive or call a Uber to get groceries or eat at eateries or restaurants.
Stayed 3 nights in Mar 2024
Response from Manager on 16 Mar 2024
Hello Charles Chin Han,We regret to hear about your experience with the noisy air conditioning and appreciate your overall feedback. We strive to provide a comfortable stay for all our guests. For any future concerns, please do not hesitate to contact our management directly.

8/10 Good

Kristen

Travelled with partner
Liked: Cleanliness, staff & service
the room and facilities were nice and clean. It had an elevator which we liked. the breakfast was nice each morning and always someone there to help. The only down side is, the one time we went to use the pool it was quite dirty and we decided against it. The staff was super nice and friendly as well.
Stayed 2 nights in Mar 2024
Response from Manager on 16 Mar 2024
Hello Kristen,Thank you for sharing your detailed feedback with us. We are delighted to hear that you enjoyed our clean rooms, facilities, and breakfast service. We appreciate your kind words about our staff. We will certainly address your concerns regarding the pool's cleanliness to improve for future guests' enjoyment.

8/10 Good

Robert

Travelled with family and small children
Super smooth check in and all staff were very welcoming and super nice. Busch Gardens a quick 15 minute walk, 15 minute drive from the airport and lots of places to eat close by, will definitely stay again
Stayed 2 nights in Mar 2024
Response from Manager on 16 Mar 2024
Hello Robert,We're pleased to hear you enjoyed our convenient location and friendly staff. It's great to know you found the check-in process smooth and felt welcomed during your stay. Being close to Busch Gardens and various dining options adds to the overall experience. We look forward to welcoming you back in the future.

6/10 Okay

diana

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Need longer and more breakfast options such as boiled eggs. The noise level was awful in the morning.
Stayed 1 night in Mar 2024
Response from Manager on 16 Mar 2024
Hello diana,We appreciate your feedback regarding breakfast options and noise levels experienced. Your comments will be shared with the team for review. We strive to improve our guests' experience and hope to welcome you back for a better stay in the future.

8/10 Good

linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good, pool area pleasant. Had to change rooms as television didn't work in the original room. WiFi didn't work throughout our stay. Coffee in the lobby was lukewarm.
Stayed 3 nights in Mar 2024
Response from Manager on 16 Mar 2024
Hello linda,Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed our breakfast and pool area. For any future visits, please feel free to contact us directly regarding any room concerns, as we strive to address them promptly. We appreciate your insights and will look into the WiFi and lobby coffee temperature.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 16 Mar 2024
Hello Donna,We are thrilled to hear that you had a wonderful experience during your stay with us! Should you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back soon!

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms were redone. Outside the rooms needed painting. Breakfast was good
Stayed 1 night in Feb 2024
Response from Manager on 14 Mar 2024
Hello Michelle, We appreciate your feedback regarding the room renovations and breakfast offerings. We'll make sure to share your comments about the exterior painting with our team for consideration. Thank you for sharing your experience with us.

8/10 Good

Gerald

Liked: Staff & service, property conditions & facilities
Noise at night
Stayed 1 night in Mar 2024
Response from Manager on 14 Mar 2024
Hello Gerald,I apologize for the inconvenience you experienced with noise during your stay. Guest feedback is vital, and I will ensure your comments are shared with the relevant team for review and improvement. Should you have any future concerns, please don't hesitate to contact our management directly for further assistance.

10/10 Excellent

Ayanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms cleaned
Stayed 3 nights in Mar 2024
Response from Manager on 14 Mar 2024
Hello Ayanna,We are pleased to hear that you enjoyed our clean rooms. Your feedback is valuable to us as we strive to provide a comfortable stay for all our guests. Thank you for sharing your experience with us.

10/10 Excellent

Kiara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious rooms and amazing customer service
Stayed 1 night in Mar 2024
Response from Manager on 12 Mar 2024
Hello Kiara,We are delighted to hear that you enjoyed our clean and spacious rooms as well as our exceptional customer service. Your feedback is truly appreciated as we continuously strive to provide a pleasant experience for all our guests. Thank you for sharing your positive experience with us.

2/10 Terrible

James

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Manager on 14 Mar 2024
Hello James, We're sorry to hear that your stay did not meet expectations. Please contact us directly to share any details about your experience so we can address them accordingly. Hope to have the opportunity to welcome you back in the future.

4/10 Poor

Beatrice

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Not far from airport. Lock and door unsafe, people smoking and drinking outside of rooms.
Stayed 1 night in Mar 2024
Response from Manager on 13 Mar 2024
Hello Beatrice, We appreciate your feedback and apologize for any inconvenience caused during your stay. Your concerns will be shared with the appropriate team for review. Your safety and comfort are our top priorities, and we will continue to work on maintaining a secure environment for all our guests.

8/10 Good

Natasha

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Manager on 13 Mar 2024
Hello Natasha, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

8/10 Good

Vinh

Travelled with family
Liked: Cleanliness, staff & service
The building shows its age. The room interiors have been updated. The room we got had updated furniture and sinks but no hangers nor place to hang anything at all. How breakfast is average with the basic items you find these days. Location works for our travel purpose. Staff were good.
Stayed 2 nights in Mar 2024
Response from Manager on 9 Mar 2024
Hello Vinh,Thank you for sharing your detailed feedback with us. We are glad to hear that you found the updated room interiors and furniture to your liking. We appreciate your comments on the breakfast offerings and are pleased that the staff provided good service during your stay. Should you have any further concerns, please don't hesitate to reach out to us directly.

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were amazing! We did have to change rooms, the first one smelled of cigarette smoke. Staff made the change easy! Breakfast was a disappointment. We wondered why in our reservation we got a list of food, however not all was available. We went down at 915 and yogurts and sausages were gone and not replaced. No fresh fruit and the only eggs were hard boiled in the shell. I’m celiac. There were three cold cereal choices but no gluten free like Rice Krispies or Cheerios. No fresh fruit either.
Stayed 1 night in Mar 2024
Response from Manager on 9 Mar 2024
Hello Cheryl,We appreciate your kind words about our front desk staff. Your feedback on the room change process is valuable to us. We apologize for any inconvenience during breakfast; we will share your comments with our team for review. Thank you for bringing this to our attention, we will strive to enhance our offerings for future guests.

8/10 Good

Tamara

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, everything else was fine. Not too fancy but clean and affordable.
Stayed 1 night in Mar 2024
Response from Manager on 9 Mar 2024
Hello Tamara,Thank you for sharing your experience with us. We're delighted to hear you found our staff nice and enjoyed the cleanliness and affordability of our hotel. Your feedback is valuable to us as we strive to provide a comfortable stay for all our guests.

8/10 Good

Timothy, East Falmouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property worked well for us. One night stay on our way to Airport. Room was nicely organized and clean. The bed was exceptionally comfortable.
Stayed 1 night in Mar 2024
Response from Manager on 9 Mar 2024
Hello Timothy,We are delighted to hear that you enjoyed your stay with us and that the room met your expectations in terms of cleanliness and organization. It's wonderful to know that you found the bed exceptionally comfortable as well. We hope to welcome you back for another pleasant stay in the future.

8/10 Good

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 9 Mar 2024
Hello Erwin,We appreciate you choosing our hotel for your stay! If you have any further feedback to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

8/10 Good

Laura

Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Laura, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel worked well for our stay prior to our flight the next morning. The beds were comfortable. The breakfast offers a good variety of items.
Stayed 1 night in Mar 2024
Response from Manager on 7 Mar 2024
Hello Susan,Thank you so much for your compliments on our hotels location that it worked well for you flight the next morning. It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a good breakfast service and comfortable accommodations. We are overjoyed to hear that you had a good time with us, and we thank you for sharing your experience!

2/10 Terrible

Joel

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Booked this hotel because it said slept 6 in a room and is near Busch Gardens. It is near Busch Gardens, but it only had 2 beds in the room we were given. The king was comfortable, The sofa bed was not comfortable and was difficult to sleep two kids in. We arrived late with our kids after a day at a park in Orlando, disappointed to find out that we would not all have a place to sleep. The room was misrepresented. Although the room was large, it needed at least one more sofa bed to sleep 6. They were eventually able to find a cot but we would have needed 2 for the kids to sleep comfortably. The area was sketchy, more of a motel vibe than hotel. When we went to breakfast, the lady was rude to my children for little reason. The woman at the front desk was understanding and kind. I had booked 3 nights, but we left after just the one. It was one too many. Found roaches in the room, Service was not good, not enough towels to shower and they refused to bring more at night. Lots of people smoking pot and cigarettes on the shared walkway/balcony all night. Felt like an unsafe area.
Stayed 3 nights in Mar 2024
Response from Manager on 6 Mar 2024
Hello Joel, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

8/10 Good

Taryn C

Stayed 4 nights in Feb 2024
Response from Manager on 27 Mar 2024
Hello Taryn C, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.