Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Reviews of Magnuson Hotel Wildwood Inn

3 out of 5
Magnuson Hotel Wildwood Inn
3896 Coastal Hwy (U.S. 98), Crawfordville, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 528 out of 1006 reviews" "
Rating 8 - Good. 319 out of 1006 reviews" "
Rating 6 - Okay. 78 out of 1006 reviews" "
Rating 4 - Poor. 54 out of 1006 reviews" "
Rating 2 - Terrible. 27 out of 1006 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca, Bend

Liked: Amenities
Friendly front desk clerk and nice motel
Stayed 1 night in Mar 2024

8/10 Good

Abbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were VERY comfortable! I hate memory foam/too soft. A
Stayed 1 night in Mar 2024
Response from Hotel Manager on 16 Mar 2024
Dear Abbie,Thank you for your feedback and positive comments about the comfort of our beds! We're delighted to hear that you found them very comfortable. We understand that preferences for mattress firmness can vary, and we're glad that our beds met your expectations. Your comfort is important to us, and we appreciate your feedback. We hope to have the pleasure of welcoming you back for another great stay in the future! We're here to ensure you have a fantastic experience every time you stay with us!Sincerely, Hotel Manager

6/10 Okay

Dick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The woman who was at the counter was very short like she was looking as if we were suspicious of everything. Being 76 and travel quite a bit seemed strange.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 9 Mar 2024
Dear Dick,We apologize if the demeanor of the staff at the counter made you feel uncomfortable. Our goal is to provide a welcoming and respectful environment for all guests, and we regret if we did not meet that expectation during your stay. Your feedback is valuable, and we will address this concern with our team to ensure improvements are made. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more positive experience in the future. Sincerely, Hotel Manager

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were surprised by the amount of thick dust in certain spots in the hotel. No grab bars in shower No switch found to turn on the tub lights
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 4 Mar 2024
Dear John,Thank you for your perfect rating and for sharing your feedback with us. We're glad to hear that overall, you had a satisfactory experience. However, we apologize for the issues you encountered with dust and the lack of grab bars in the shower. Your feedback is valuable, and we'll address these concerns promptly to ensure a better experience for our guests in the future. Regarding the tub lights, we'll also investigate and make sure guests have clear instructions for using all amenities. We appreciate your support and hope to have the opportunity to welcome you back for an even better stay next time.Sincerely, Hotel Manager

10/10 Excellent

David, Abingdon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were friendly and helpful.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 26 Feb 2024
Dear David,Thank you for your perfect rating! We're thrilled to hear that you found our staff friendly and helpful during your stay. Providing excellent service to our guests is our top priority, and we're delighted that we can meet your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back for another outstanding stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Efficient and friendly staff. Reasonably priced
Stayed 1 night in Feb 2024
Response from Hotel Manager on 22 Feb 2024
Dear Paula,Thank you for your positive rating and feedback! We're thrilled to hear that you found our hotel clean, with an efficient and friendly staff, all at a reasonable price. Providing a pleasant and affordable experience for our guests is always our goal. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 Excellent

mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very hospitable staff at check in. Lovely room.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 4 Feb 2024
Dear Mary,Thank you for your perfect rating and wonderful feedback! We're delighted to hear that you had a great experience with our hospitable staff during check-in and that you enjoyed your lovely room. Providing excellent service and comfortable accommodations is important to us, and we're glad that we met your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Sincerely, Hotel Manager

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on 4 Feb 2024
Dear Lisa, Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you. Sincerely, Hotel Manager

8/10 Good

Charles, Jacksonville

Travelled with group
Liked: Amenities, property conditions & facilities
Clean and friendly!
Stayed 1 night in Jan 2024
Response from Hotel Manager on 28 Jan 2024
Dear Charles,Thank you for your feedback! We're glad to hear that you found our hotel clean and our staff friendly during your stay. Your satisfaction is important to us, and we appreciate your positive rating. We hope to have the opportunity to welcome you back for an even better stay next time!Sincerely, Hotel Manager

8/10 Good

Darrell Angie

Liked: Cleanliness
We loved the quietness and peaceful area
Response from Hotel Manager on 20 Jan 2024
Dear Darrell Angie,Thank you for sharing your feedback! We're glad to hear that you loved the quiet and peaceful surroundings during your stay. We appreciate your input and hope to welcome you back for another positive experience in the future. Safe travels!Sincerely, Hotel Manager

8/10 Good

Thomas J.

Stayed 1 night in Dec 2023
Response from Hotel Manager on 9 Jan 2024
Dear Thomas J.,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

8/10 Good

James, Ethridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and easy check in. Rooms are a little dated but clean.
Stayed 2 nights in Dec 2023
Response from Hotel Manager on 30 Dec 2023
Dear James,Thank you for your feedback! We're pleased to hear that you had a positive experience with our super-friendly staff and found the check-in process easy. We appreciate your observation about the room's cleanliness, and we'll take note of the comment about the room being a little dated. We value your input and look forward to hosting you again!Sincerely, Hotel Manager

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hotel Manager on 27 Dec 2023
Dear Tamara,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

8/10 Good

Genevieve

Stayed 1 night in Dec 2023
Response from Hotel Manager on 17 Dec 2023
Dear Genevieve,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

8/10 Good

vivian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Hotel Manager on 16 Dec 2023
Dear Vivian,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

10/10 Excellent

Michael

Response from Hotel Manager on 6 Feb 2024
Dear Michael, Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you. Sincerely, Hotel Manager

8/10 Good

Peggy

Stayed 1 night in Dec 2023
Response from Hotel Manager on 31 Dec 2023
Dear Peggy,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

6/10 Okay

Michael

Stayed 2 nights in Dec 2023
Response from Hotel Manager on 6 Dec 2023
Dear Michael,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Hotel Manager on 6 Dec 2023
Dear Diane,We appreciate you visiting with us and leaving such a high rating. We are grateful that the majority of our overnight visitors are content with their choice to remain with us. When you return, we promise to continue offering the best possible service. We value feedback from our visitors above all else, so please accept our sincere gratitude for your 10-star review. Please come back soon.Sincerely,Hotel Manager

10/10 Excellent

Shirley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tracie went beyond her duties helping this old lady get where she needed to go. She even gave me encouragement. She needs a raise!!
Stayed 2 nights in Nov 2023
Response from Hotel Manager on 1 Dec 2023
Dear Shirley,Thank you for sharing your positive experience! We're delighted to hear that Tracie went above and beyond to assist you and provided not only help but also encouragement. Your kind words are appreciated, and we'll be sure to recognize Tracie for her outstanding service. We hope to welcome you back for another great stay in the future. Safe travels!Sincerely, Hotel Manager

10/10 Excellent

Keisha

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people. Room was very clean. Accommodating for pets.
Stayed 2 nights in Nov 2023
Response from Hotel Manager on 28 Nov 2023
Dear Keisha,Thank you for the outstanding 5-star review! We're delighted to hear that you found our staff very nice, the room very clean, and that we were accommodating for pets. Your positive feedback is appreciated, and we look forward to hosting you and your pets again in the future!Sincerely, Hotel Manager

10/10 Excellent

Brandon

Stayed 1 night in Nov 2023
Response from Hotel Manager on 14 Dec 2023
Dear Brandon,It is greatly appreciated that you gave it a 5-star rating and shared such positive feedback. We are inspired to work even harder to deliver the best services and succeed in all we do because of your gratitude. Our aim is to provide excellent hospitality, something we are very proud of. It will be a pleasure to serve you once more.Sincerely, Hotel Manager

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Manager on 18 Nov 2023
Dear William,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely, Hotel Manager

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Comfortable beds. Very clean. Breakfast good. Very pleasant experience.
Stayed 2 nights in Nov 2023
Response from Hotel Manager on 15 Nov 2023
Dear Rachel,Thank you for sharing your positive experience! We're delighted to hear that you found our staff friendly, beds comfortable, and the overall cleanliness met your expectations. It's great that you enjoyed the breakfast as well. We appreciate your kind words, and we look forward to welcoming you back for another pleasant stay in the future. Safe travels!Sincerely, Hotel Manager

10/10 Excellent

Raiford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Hotel Manager on 7 Nov 2023
Dear Raiford,It is a great pleasure to see 10/10-star reviews. I hope you had an awesome and marvelous stay. The rating has overwhelmed our team. It is an honor to host guests like you. I look forward to seeing you again soon.Sincerely,Hotel Manager

10/10 Excellent

Michael, Tampa

Stayed 1 night in Nov 2023
Response from Hotel Manager on 28 Nov 2023
Dear Michael,Thank you for the 5-star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.Sincerely, Hotel Manager

8/10 Good

Emily

Liked: Cleanliness, staff & service
Pleasantly surprised at my first time staying at this property. It is safe and quiet and was very clean, but the facilities were a little worn and I also thought it was kind of pricey for what it was. I would stay here again to visit friends that live in Crawfordville because of the safety and quietness, but it is a little more expensive than staying in Tallahassee.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 5 Nov 2023
Dear Emily,Thank you for your feedback and for sharing your experience during your first stay at this property. We're pleased to hear that you found it safe, quiet, and clean. We appreciate your comments about the facilities and pricing, and we will take them into consideration for potential improvements. We look forward to hosting you again during your visits to Crawfordville.Sincerely, Hotel Manager

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Oct 2023
Response from Hotel Manager on 1 Nov 2023
Dear Cynthia,Thank you for your 5-star rating and for sharing that you found the place nice. We're glad to hear you had a positive experience, and we hope to welcome you back in the future.Sincerely, Hotel Manager

10/10 Excellent

Margaret M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hotel Manager on 31 Oct 2023
Dear Margaret M,Thank you for giving us a 10-star rating for your stay at our hotel! We are proud to have earned such a high rating from our valued guests, and we strive to deliver top-notch service to make sure everyone feels at home during their stay with us. We look forward to seeing you again soon!Sincerely,Hotel Manager

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay
Staff was helpful and attentive. Need recycling containers.
Stayed 3 nights in Oct 2023
Response from Hotel Manager on 30 Oct 2023
Dear Donna,Thank you for the perfect 10 out of 10 rating and your positive feedback. We're delighted to hear that you enjoyed your stay and found the staff helpful and attentive. Your suggestion for recycling containers is noted, and we appreciate your comments. We look forward to serving you again in the future.Sincerely, Hotel Manager

10/10 Excellent

Cindy

Stayed 1 night in Oct 2023
Response from Hotel Manager on 16 Nov 2023
Dear Cindy,Thank you for the 5-star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.Sincerely, Hotel Manager

10/10 Excellent

Sonja

Stayed 2 nights in Oct 2023
Response from Hotel Manager on 13 Nov 2023
Dear Sonja,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again.Sincerely, Hotel Manager

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel. Breakfast was fine. Nice staff.
Stayed 1 night in Oct 2023
Response from Hotel Manager on 16 Oct 2023
Dear Jeffrey,Thank you for your review! We're glad to hear that you had a pleasant stay at the hotel and enjoyed the breakfast and staff. We look forward to welcoming you again in the future.Sincerely, Hotel Manager

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute reservation on 10/5, 1 night. Could not find anything suitable along the route we were going until this Hotel showed up on my search, originally looking in Perry, but we drove the extra 50 miles. WELL WORTH IT. We had a late check in, front desk and lobby area clean, and inviting. Parking lot was well lit. Front desk women that checked us in very polite and friendly. Room was clean and neat. Breakfast was selection nice, I will say the BEST coffee at a hotel I think we have ever had, and we travel alot. The young man on staff we spoke to at breakfast very professional and friendly. We were able to talk to the Manager before we left and complemented him on such a great place to stay. So if your ever in Crawfordville I would highly recommend the Magnuson Hotel Wildwood Inn.
Stayed 1 night in Oct 2023
Response from Hotel Manager on 28 Oct 2023
Dear Jennifer,Thank you for your outstanding 5-star review! We're delighted to hear about your positive experience during your last-minute stay at Magnuson Hotel Wildwood Inn. Your kind words about our friendly staff, cleanliness, breakfast, and especially the coffee mean a lot to us. We appreciate your recommendation and look forward to hosting you again whenever you're in Crawfordville!Sincerely, Hotel Manager

10/10 Excellent

Lakisha

Liked: Cleanliness, staff & service, amenities
Room were clean and spacious. The area was nice and quiet. The staff was amazing.
Stayed 1 night in Oct 2023
Response from Hotel Manager on 16 Oct 2023
Dear Lakisha,Thank you for sharing your positive feedback! We're delighted to hear that you had a great experience during your stay. Clean and spacious rooms, a quiet area, and a helpful staff can truly make a difference. We appreciate your kind words and hope to welcome you back in the future for another enjoyable visit.Sincerely, Hotel Manager

4/10 Poor

Bradley

Disliked: Cleanliness
Stayed 2 nights in Oct 2023
Response from Hotel Manager on 15 Oct 2023
Dear Bradley,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely,Hotel Manager

8/10 Good

Brian

Liked: Cleanliness, staff & service
Nice place
Stayed 3 nights in Oct 2023
Response from Hotel Manager on 15 Oct 2023
Dear Brian,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

10/10 Excellent

Daneen

Stayed 1 night in Oct 2023
Response from Hotel Manager on 31 Oct 2023
Dear Daneen,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

Patty

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, excellent stayed and good breakfast too
Stayed 2 nights in Sep 2023
Response from Hotel Manager on 4 Oct 2023
Dear Patty,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay, the room, and our breakfast. We appreciate your rating and hope to welcome you back for another excellent experience in the future.Sincerely, Hotel Manager

4/10 Poor

Ossama

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The beds were clean, and the personnel were very helpful and nice. What I did not like at all is: 1- The smell in the room. 2- The inferior quality of the toiletry in the bathroom. 3- The breakfast choices. 4- The location of the hotel (away from the city).
Stayed 1 night in Sep 2023
Response from Hotel Manager on 1 Oct 2023
Dear Ossama,Thank you for your feedback, and we're glad to hear that the beds were clean, and the staff was helpful and nice. We apologize for the issues you encountered, including the room's smell, bathroom toiletries, breakfast choices, and the location. Your comments will be used to improve our services and offerings for future guests. We appreciate your input and hope to provide a more satisfactory experience if you choose to stay with us again.Sincerely, Hotel Manager

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay will use this hotel anytime!
The hotel was Amazing very clean and tidy comfortable bed!! The Breakfast in the morning was amazing as well!! The Gentleman that checked me in was a pleasure to deal with!!
Stayed 1 night in Sep 2023
Response from Hotel Manager on 28 Sept 2023
Dear Edward,Thank you for your glowing review! We're thrilled to hear that you had an awesome experience during your stay and found the hotel amazing, clean, and comfortable. It's great that you enjoyed the breakfast and had a pleasant check-in experience with our staff. We look forward to being your hotel of choice whenever you visit. If you have any special requests or preferences for future stays, please don't hesitate to share them with us.Sincerely, Hotel Manager

2/10 Terrible

DEBRA

Travelled with partner
Disliked: Amenities
Mold on the ceiling. Dirty windows, torn valance over window. Smelled and the ac sounded like a motorcycle taking off. Very damp feeling. Exposed wires running the entire length of the hall. Couldn't get a refund because I booked it through Expedia or no way would I have stayed.Slept with my clothes on not a good place!!
Stayed 1 night in Sep 2023
Response from Hotel Manager on 15 Sept 2023
Dear DEBRA,We apologize for the subpar experience you had during your stay. Your feedback is important to us, and we take your concerns seriously. We will address the issues you mentioned to ensure a better experience for future guests. If you have any further comments or would like to discuss your stay in more detail, please feel free to reach out. Your comfort and satisfaction are our top priorities.Sincerely, Hotel Manager

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Hotel Manager on 13 Sept 2023
Dear Cynthia,Thanks for staying with us and giving us a 5-star rating. We appreciate your awesome feedback. I hope you will visit us again soon for another memorable stay.Sincerely,Hotel Manager

10/10 Excellent

Cherie

Stayed 2 nights in Sep 2023
Response from Hotel Manager on 7 Sept 2023
Dear Cherie,We are absolutely delighted to receive your 10-star rating! Thank you for choosing our hotel and for taking the time to provide such positive feedback. We strive to ensure our guests have a wonderful experience, and we're thrilled to know that your stay exceeded expectations. We look forward to hosting you again in the future and providing another outstanding stay. Thank you for your incredible rating!Sincerely,Hotel Manager

4/10 Poor

James

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed .
Carpets smelled! Air conditioner very outdated! Direct TV worst -did not work correctly. Not a fan of Sunday breakfast, either! I only like fresh food. So thankful we were only there one night! Will never go back -room was very expensive!
Stayed 1 night in Sep 2023
Response from Hotel Manager on 5 Sept 2023
Dear James,We apologize for the disappointment you experienced during your stay. Your feedback is valuable to us, and we're sorry to hear about the issues with the carpets, air conditioning, and TV service. We understand your preference for fresh breakfast options, and we'll take your comments into consideration as we work to improve. Thank you for staying with us, and we regret any inconvenience you encountered.Sincerely, Hotel Manager

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Hotel Manager on 3 Sept 2023
Dear Guest,Thank you for your perfect rating! We're delighted to hear that you had a 5 out of 5 experience during your stay. Your feedback is appreciated, and if there's anything we can do to make your next stay even better, please don't hesitate to let us know. Your comfort and satisfaction are important to us, and we look forward to serving you again in the future.Sincerely,Hotel Manager

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Hotel Manager on 3 Sept 2023
Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had a 10 out of 10 experience during your stay. Your feedback is appreciated, and we look forward to providing you with another outstanding stay in the future. If you have any specific comments or preferences for your next visit, please feel free to share. Your comfort and satisfaction are our priorities, and we're here to serve you.Sincerely,Hotel Manager

4/10 Poor

Yenner

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Hotel Manager on 7 Sept 2023
Dear Yenner,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely,Hotel Manager

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome!!
Stayed 1 night in Aug 2023
Response from Hotel Manager on 3 Sept 2023
Dear Guest,We're delighted to hear that you had a positive experience with our staff! Providing excellent service is our priority, and we're pleased that our team made your stay enjoyable. If you have any more comments or specific preferences for your next visit, please feel free to share. Your comfort and satisfaction are important to us, and we look forward to serving you again in the future.Sincerely,Hotel Manager

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service
The staff was super nice and helpful. The common areas were pretty clean but not spotless. Room was nice and clean and appeared as advertised. The only real drawback was the super hard and uncomfortable bed paired with cheap pillows.
Stayed 2 nights in Jul 2023
Response from Hotel Manager on 3 Sept 2023
Dear Guest,Thank you for your feedback. We're glad to hear that you had a positive experience with our staff and that your room was clean and as advertised.However, we apologize for the discomfort you experienced with the bed and pillows. Your feedback is important, and we will take it into consideration as we work to improve the comfort of our accommodations in the future.If you have any more comments or specific preferences for your next visit, please feel free to share. Your comfort and satisfaction are important to us, and we look forward to serving you again in the future.Sincerely,Hotel Manager