Lobby

Reviews of Governors Inn

4 out of 5
Governors Inn
209 South Adams St, Tallahassee, FL

Reviews

8.0

Very good

Rating 10 - Excellent. 409 out of 1000 reviews" "
Rating 8 - Good. 306 out of 1000 reviews" "
Rating 6 - Okay. 164 out of 1000 reviews" "
Rating 4 - Poor. 84 out of 1000 reviews" "
Rating 2 - Terrible. 37 out of 1000 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the old vibe of the place
Stayed 1 night in May 2021
Response from RB on 11 Jun 2021
Thank your taking the time to review our hotel. We would like to let you know our renovations will be complete in early 2022. We would love for you to come back and rediscover the new Governors Inn at that time. Until then safe travels.

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2021
Response from RB on 11 Jun 2021
Thank your taking the time to review our hotel. We would like to let you know our renovations will be complete in early 2022. We would love for you to come back and rediscover the new Governors Inn at that time. Until then safe travels.

8/10 Good

Charmane

Liked: Cleanliness, staff & service, room comfort
Classic Treasure
Loved the look and feel of the hotel. Loved the classic theme with wooden post beds and spiral stair cases. Perfect downtown location. It needs many repairs but is now undergoing renovations. Can't wait for the re-opening as we will stay again.
Stayed 1 night in May 2021
Response from KG on 11 May 2021
Thank you. We will see you in early 2022!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amaziing location and unique property with great ambience. Electrical outlets could be updated for a little more convenience in this era of laptops and cellphones. Soundproofing isn't the best. I could hear showers in other rooms.
Stayed 2 nights in May 2021
Response from KG on 11 May 2021
Thank you. We will see you again after our renovations. Re-opening in early 2022.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at the Governor's Inn. The place is always clean, the staff always friendly and conversational, and the hotel is close to two great places to eat. I love the antique look and feel. The rooms themselves are spacious and very clean. If you can't get a good night's sleep here then it is definitely not due to the hotel and the beds. So sorry to see it close for a year but I expect even greater things when it reopens.
Stayed 1 night in May 2021
Response from KG on 11 May 2021
Thank you so very much. We can not wait either! See you again in early 2022.

6/10 Okay

Neal

Liked: Room comfort
Could have been better.
The front desk person was not very welcoming. He probably said no more the 10 words to us. The first room we were given had an unmade bed. The second room had a broken bathroom sink. The WiFi was worthless. The room was big. It was comfortable. And the hotel is conveniently located.
Stayed 1 night in May 2021
Response from KG on 7 May 2021
Thank you for taking the time to review our hotel. We are sorry that you were given an incorrect room upon your arrival, that was completely our fault. We are sorry that you were not pleased with the second room. We do hope you will join us after our renovations so that we can earn those last 4 stars from you. Until then we wish you continued safe travels.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021
Response from KG on 25 Jun 2021
Thank you very much for your kind review. We do look forward to serving you again after our renovations are complete. Until then safe travels.

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Some of the rooms don’t have windows at all. Asked to change rooms and moved to a room with a small window which overlooked a block wall about 1m away. Toilet was dirty also. Bathroom dated. Parking lacking.
Stayed 1 night in May 2021
Response from KG on 4 May 2021
Thank you, Anonymous, for taking the time to review our hotel. As we go though this world we all find that there is good and bad in everything. Our hotel has an amazing location; 1/2 block from the State Capital of Florida, walking distance to wonderful restaurants, museums, shops and offices. This puts us in Downtown Tallahassee! Alas when you have historic buildings in the downtown area of a city you will find that the buildings are very close together which makes windows in some cases impossible and in other cases the very tight view of the building next door in others. We have many different types of rooms all with various benefits. The next time you visit call the hotel and we can direct you to the rooms with the large windows overlooking College Ave. In the mean time we wish you continued safe travels.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021
Response from KG on 14 May 2021
Thank you very much for you 4 stars. Please come back after our renovations so that we can earn that last star from you. Until then continued safe travels.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel was very clean and staff tried to be helpful. Only problem with the hotel is that there is nothing in walking distance to obtain convenience items. This is a problem because there was very limited parking so you did not want to leave in your car and lose your space. No valet services for car or nearby parking except out on some side street if even available. Since there are no convenience food or drink items at all in the area, the hotel should have a fully stocked grocery area and basic toiletries for purchase like other hotels in this situation. All the had was a very small box of snacks of limited choice and quality. The hotel itself though was quite nice.
Stayed 1 night in May 2021
Response from KG on 5 May 2021
Thank you for taking the time to review our hotel. We appreciate the time and effort you put in for us. We do hope that we can restore our valet parking soon, as the country comes out of it's Covid cocoon. I will suggest your idea of a fully stocked grocery area as an addition for our upcoming renovation. We wish you continued safe travels until we see you again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was really cool that each room was named after a Floridian Governor. Very helpful and nice staff.
Stayed 1 night in Apr 2021
Response from Kg on 30 Apr 2021
Thank you so very much for taking the time to review our hotel. It was a pleasure having you here with us. We are all so very happy you enjoyed your stay with us and we look forward to having you back with us very soon. Until then continued safe travels.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2021
Response from KG on 26 Apr 2021
Thank you very much for reviewing our hotel. We are so very happy you enjoyed your stay with us. We look forward to serving you again in the near future. Until then we wish you continued safe travels.

4/10 Poor

saul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
We were incredibly disappointed as we were going to my nieces graduation. There is no elevator and I had my 80-year-old mother and we needed to walk up three flights of steps. There was no one there to help with the luggage and there was literally no assistance with parking the car. Still not sure why the bar in the hotel was closed but they told me the bars across the street were open. All in all a very disappointing stay
Stayed 3 nights in Apr 2021
Response from KG on 25 Apr 2021
Dear Saul, We are all very sorry you did not enjoy your stay with us. At this time we do not have valet service, but we do hope to have that up and running soon. We also do, in fact have not elevator, but as with the valet service all of this information is stated very clearly on the Expedia (or it's affiliates) web site. The room you booked clearly stated that stairs were involved to get to the room and that the hotel had no elevator. The follow up email also explained to you in detail the parking situation and all of the other covid changes the hotel is experiencing. We do hope you will come back at another time so that we can win back your good graces. Until then please continue to travel safely.

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from KG on 25 Apr 2021
Thank you Nick for taking the time to review our hotel. We are all very happy that you enjoyed your stay with us. We look forward to serving you again in the near future. Until then we wish you continued safe travels and may the wind be always at your back.

4/10 Poor

Denise

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed
Location was good. Nice restaurant across the street. Front desk person not friendly. Room was noisy. We would not chose this place again.
Stayed 1 night in Apr 2021
Response from KG on 23 Apr 2021
Thank you Denise for taking the time to review our hotel. We are so very sorry you did not enjoy your stay with us. We do hope you will let us serve you again on your next visit to Tallahassee so that we can earn back those stars from you. Until then safe travels.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse stay ever! I would never stay there again! I was given a dirty room. The furniture was old and rundown. The bed was uncomfortable.
Stayed 2 nights in Apr 2021
Response from KG on 23 Apr 2021
Thank you for taking the time to review our hotel. It is so very disappointing to find that you did not enjoy your stay. We would have wished you would have brought your issues to the front desk while you were staying with us. We could have given you a different room, perhaps one with a mattress more to your liking. We do hope you will give us another chance so that we can make you next stay enjoyable.

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Acceptable!
The reviews before me were right. It is clean, quaint, very well situated next to the Capitol. It is dated but acceptable, this is NOT a 5* or $8 even but a solid 3 and worth the stay!
Stayed 2 nights in Apr 2021
Response from Kg on 21 Apr 2021
Thank you Richard for taking the time to review our hotel. We are glad you found our hotel clean and quaint. We love getting 8 stars! We look forward to you next visit so that we can earn those last two stars from you. Until then continued safe travels.

6/10 Okay

Ilianna

Travelled with family
Disliked: Property conditions & facilities
Do not stay here.
Hotel is in poor condition. I would not recommend nor stay here ever again. Everything from floor to ceiling is old and deteriorated.
Stayed 1 night in Apr 2021
Response from KG on 21 Apr 2021
Thank you for taking the time out to review our hotel Llianna . We are so very sorry you did not enjoy your stay with us. Our hotel is not for everyone, some prefer the cookie cutter franchise hotels and we understand that. But for those that prefer character, history and convenience we look forward to serving you. Until then safe travels.

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Grumpy front desk clerk
Stayed 1 night in Apr 2021
Response from KG on 21 Apr 2021
Thank you for taking the time to review our hotel. We are so very sorry you did not enjoy your stay with us. We wish you luck and safe travels in the future.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! We loved the layout and rooms. The continental breakfast was great and loved that coffee and tea were available in the lobby at all times. The parking situation was the only downside. Having to park in the parking garage a bit of a ways away was tricky, especially in rainy weather. Other than that, we had a wonderful experience!
Stayed 2 nights in Apr 2021
Response from KG on 21 Apr 2021
Thank you for taking the time to review our hotel. We love getting 5 stars, it means only one thing - you enjoyed your stay! We do hope that our valet parking will be available again in the near future. We look forward to serving you again in the near future. Until then we wish you continued safe travels.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021
Response from KG on 21 Apr 2021
Thank you Lauren for taking the time to review our hotel. We always enjoy serving you and look forward to your return visit soon. Until then we do wish you continued safe travels and may the wind be always at your back.

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from KG on 16 Apr 2021
Thank you Dawn for taking the time to review our hotel. We love getting 8 stars and hope that means you enjoyed your stay with us. We loved having you and would love to serve you again on your next visit to Tallahassee so that we can earn those last two stars from you! Until then may you have continued safe travels.

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, nice value. They need to check their toilets. Slow flushing and running in two different rooms (moved because of air conditioning not working properly in one). Other than that A-OK
Stayed 1 night in Apr 2021
Response from KG on 16 Apr 2021
Thank you so very much for taking the time to review our hotel. We are glad you enjoyed your stay. We are sorry that you had to move rooms when you first arrived, but I am glad we were able to accommodate you. We will also take your advise about the toilets as it sounds like you have some expertise in the area. We look forward to serving you again, until then continued safe travels.

8/10 Good

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from KG on 16 Apr 2021
Thank you Amy for taking the time to review our little hotel. We are so very glad you enjoyed your stay with us ( I will assume that from your 8 star rating) and we loved having you here. We do hope you will visit us again soon so that we have a chance to earn those last two stars. Until then we wish you continued safe travels.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The historical value adds to the overall charm of the inn. Warm and inviting staff. Clean and comfy accommodations.
Stayed 1 night in Apr 2021
Response from KG on 7 Apr 2021
Thank you so very much for taking the time to review our hotel. We are so very glad you enjoyed your stay with us. It we are always happy when a guest enjoys our hotel as much as we do. We look forward to serving you again in the near future, until then we wish you continued safe travels.

10/10 Excellent

James D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and amazing
Stayed 2 nights in Apr 2021
Response from KG on 7 Apr 2021
Wow, sounds like your talking about a little puppy, but you are speaking about us! Thank you so very much! We LOVE getting 10 stars (I call them stars). We are so glad you enjoyed your stay with us. We hope that you can come back soon. Until then continued safe travels and may the road always rise to meet you.

8/10 Good

Verified traveller

Stayed 1 night in Apr 2021
Response from KG on 16 Apr 2021
Thank you for taking the time to review our hotel We love knowing that you enjoyed you stay with us. We do hope you will come and stay with us again whenever you are staying in the downtown Tallahassee area, until then continued safe travels.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathroom door wouldn’t shut. We let the front desk know.
Stayed 1 night in Apr 2021
Response from KG on 4 Apr 2021
Thank you for taking the time to review our hotel. We are sorry that you had a problem with your bathroom door, but we are happy you still enjoyed your stay enough to give us 5 stars! We hope to serve you on your return visit in the near future, at which time I can assure you there will be no issues with doors. Until then continued safe travels.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
It's a very charming building. Comfortable rooms. Friendly staff members. Located in a very convenient place. I loved it.
Stayed 1 night in Apr 2021
Response from KG on 4 Apr 2021
We need to know your availability, my sales staff would like to take you along to meet potential clients! Thank you so very much for the kind words and for our 5 stars. We are so very happy you enjoyed your stay (it sort of what we live for). We hope you will join us again soon, but until then we wish you continued safe travels. And may the road always rise to meet you.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a repeat customer and have the same experience every time. Room is comfortable and staff are friendly.
Stayed 1 night in Apr 2021
Response from KG on 4 Apr 2021
Thank you for your continued patronage. We love seeing our regular guests and trying our best to make each stay as good as the last. We hope to see you again soon, as your travels allow. Until then may the wind be always at your back.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location! it is easy to walk to good restaurants and the area is very clean.
Stayed 1 night in Mar 2021
Response from KG on 4 Apr 2021
We want to thank you for reviewing our hotel. We are all so happy you enjoyed your stay with us. Your gracious comments will be shared with the staff. We do hope you will be back again soon, until then we wish you continued safe travels.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021
Response from KG on 4 Apr 2021
We want to thank you for reviewing our hotel. We are all so happy you enjoyed your stay with us. It makes us all happy knowing you think we did a good job. We do hope you will be back again soon, until then we wish you continued safe travels.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historical Experience
It was a pleasant stay. Everyone was very nice. The hotel is rather old, but I believe that is part of the experience of staying at a historical property.
Stayed 1 night in Mar 2021
Response from KG on 4 Apr 2021
We want to thank you for reviewing our hotel. We are all so happy you enjoyed your stay with us. Your gracious comments will be shared with the staff. We do hope you will be back again soon, until then we wish you continued safe travels.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique lodging with friendly staff. Quality breakfast and excellent parking. Excellent value.
Stayed 1 night in Mar 2021
Response from KG on 4 Apr 2021
We want to thank you for reviewing our hotel. We are all so happy you enjoyed your stay with us. Your gracious comments will be shared with the staff. We do hope you will be back again soon, until then we wish you continued safe travels.

10/10 Excellent

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021
Response from KG on 4 Apr 2021
We want to thank you for reviewing our hotel. We are all so happy you enjoyed your stay with us. It makes us all happy knowing you think we did a good job. We do hope you will be back again soon, until then we wish you continued safe travels.

10/10 Excellent

LIsa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021
Response from KG on 30 Mar 2021
Thank you Lisa for taking the time to review our hotel. We are always pleased to hear that one of our guests enjoyed their stay with us. We loved having you here and look forward to serving you when ever your travels bring you back to the downtown Tallahassee area. Until then we wish you safe travels and may the wind be always at your back.

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from KG on 28 Mar 2021
Thank you Silvia for taking the time to review our hotel. We love knowing you enjoyed your stay with us and we look forward to serving you again on your next trip to the downtown Tallahassee area. Until then we wish you continued safe travels and may the road always rise to meet you.

2/10 Terrible

Joyce

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from KG on 27 Mar 2021
Dearest Joyce we are so very sorry you did not enjoy your stay with us. Again we apologize for the confusion upon your check-in. As explained when you were checking in, when the credit card holding a reservation can not get authorization the hotel has no choice but to cancel the reservation as we have no means to get paid in the case of a no-show. Gladly when you arrived around midnight we still still had your room and I made a new reservation for you, it just took slightly longer then our normal check-in process. We do hope you will be visiting the Tallahassee area again very soon, but until then may you have continued safe travels.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021
Response from KG on 4 Apr 2021
Thank you for taking the time to review our hotel. We are happy you enjoyed your stay enough to give us 5 stars! We hope to serve you on your return visit in the near future. Until then we wish you continued safe travels.

6/10 Okay

Natalie

Business traveller
Liked: Cleanliness, property conditions & facilities
wonderful location and quaint hotel
the pros; interesting vibe , historic hotel, comfortable beds, hot showers, great access to the capitol building the cons; room had a window which looked onto the corridor , and blinds didnt keep the light out , breakfast was lukewarm coffee and some packaged muffins , late checkout was promised but didnt happen
Stayed 1 night in Mar 2021
Response from KG on 27 Mar 2021
Thank you so very much for reviewing our hotel. We sorry you had some issues with your stay. I am not sure how you did not receive a promised late check-out, as you checked out after 11am, but did not mention anything as you were leaving. We generally always agree to a 12 noon check out, if it was a later request that would be on a per case basis. Unfortunately our normal breakfast has be covid modified for now. I am surprised you did not get the notification from Expedia noting this on your reservation. We are all looking forward to a day when these concerns and precautions will no longer be necessary. Until then we wish you continued safe travels.

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a cookie cutter hotel
We enjoyed our visit to this unique hotel. Each room is named for a Florida governor and has unique furnishings. We stayed in a loft suite. There is a spiral staircase up to the loft with the king bed, and the sofa bed was made up for our children. It is a clean hotel with a lot of character. It does have very limited parking on site.
Stayed 1 night in Mar 2021
Response from KG on 24 Mar 2021
Thank you Rebecca for taking the time to review our hotel. We are so very happy you and your family enjoyed your stay with us. We do hope you will visit us again in the future when our valet service is operational and the parking is no longer an issue. Until then we wish you continued safe travels and may the road always rise to meet you.

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2021
Response from KG on 4 Apr 2021
We want to thank you for reviewing our hotel. We are all so happy you enjoyed your stay with us. It makes us all happy knowing you think we did a good job. We do hope you will be back again soon, until then we wish you continued safe travels.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice visit to Tallahassee
We stayed her for a quick overnight in Tallahassee. The room was very comfortable and the hotel is really very nice. Too bad for these COVID times and the absence of some of the nice features like breakfast and the small bar. Would love to come back when live goes back to normal to enjoy everything the Governors Inn has to offer.
Stayed 1 night in Mar 2021
Response from KG on 23 Mar 2021
Thank you dearest Anonymous for your review. We always love those 10 stars! We too can not wait until it gets back to "business as usual". My feeling is that we should be in that position by the start of the next school year (fingers crossed). Back to our usual breakfast (we do offer a grab-and-go breakfast right now), Until then we wish you continued safe travels.

6/10 Okay

Craig

Travelled with family
Liked: Cleanliness
Beds were so high we needed a step stool to get onto it. Two beds, only 1 stool provided. Bathroom was small and worn.
Stayed 1 night in Mar 2021
Response from KG on 24 Mar 2021
Thank you, Craig, for taking the time to review our hotel. We are sorry you did not enjoy your stay with us. Some like the charm of our hotel and some people do not. They prefer the chains and we understand. We wish you continued safe travels.

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from KG on 23 Mar 2021
Thank you tracy for taking the time to review our hotel. And a special thanks for our 10 stars (it doesn't say they are stars, but I always envision them as stars!). We love knowing you enjoyed your stay with us. We loved having you and look forward to serving you again in the near future. Until then we wish you continued safe travels.

8/10 Good

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍👍
Nice, clean, quiet room. Great location.
Stayed 1 night in Mar 2021
Response from KG on 23 Mar 2021
Thank you Donald for taking the time to review our hotel. I will have to give you a special effort award for the emoji's and the multimedia display (picture). I love the effort and also love that you enjoyed your stay with us. We look forward to your return visit whenever you are in the Tallahassee area again. Until then safe travels.

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Great location. Walking distance to most campus areas and a quick ride to others. Maintenance is a bit behind with Covid and such, part of knob missing on the hot water valve, didn't affect operation. Have stayed here 4 times and will be back.
Stayed 2 nights in Mar 2021
Response from KG on 23 Mar 2021
Thank you anonymous for the review. I wish you were not anonymous, now I have to go to all the rooms to find the missing piece off the handle, but thanks for the heads up. We are glad you have been with us so many time and the next time we will work our hardest to get that last star from you! Until then may the road always rise to meet you.

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Nice rooms and the building was beautiful. There was not cleaning service. We had for three days the garbage in the room. We had to do the bed. They canceled the courtesy breakfast and charged $2 dollars a bottle of water. Same price for no service.
Stayed 3 nights in Mar 2021
Response from KG on 22 Mar 2021
Dearest Anonymous we are so very sorry you did not enjoy your stay with us. Much of your disappointment seems to be a great misunderstanding, which makes it so much worse. If only you had discussed with us your issues (or read the letter you were given at check in) you would have found that we did indeed have our 'courtesy breakfast' from 8am - 11am each morning. Also we requested that you let us know you have trash and for you to leave it outside so that we can dispose of it for you. Yes, indeed, if you would like to purchase water from our convenience store it is $2.00, but that would be only after we supplied two complementary bottles of water in your room when you arrived. We all hope for the end of this covid so that things can go back to normal, but until then we do not service the occupied rooms (as the letter on check in also stated). We do hope you will try us again at the end of these Covid issues, which seems to be sooner then later. Until then we wish you continued safe travels.

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent stay considering Covid situation.
The hotel was very nice overall. The first room, which had the courtyard view wasn't great and the doors to the courtyard did not lock. We moved to another room that was wonderful. The staff was great. In non-Covid times this place must be a blast.
Stayed 3 nights in Mar 2021
Response from KG on 23 Mar 2021
I don't know if a "blast" would describe us, but I agree we were a lot more fun before plexiglass barriers, mask wearing, no manager reception and a scaled down breakfast. But I firmly believe that by the fall we should be back and (because of a renovation we will be undergoing) better then ever! When things are back to normal and our renovation is complete come on back and we will try to live up to the 'blast' description. Until then may the wind always be at your back.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice antique furniture, unique decor, close to capital
Stayed 2 nights in Mar 2021
Response from kG on 21 Mar 2021
Thank you for taking the time to review our hotel. We are all so happy you enjoyed your stay with us and enjoyed our location. We do hope you will be back to visit us again real soon. Until then we wish you continued safe travels.