Standard Room, 1 King Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Reviews of Baymont by Wyndham Tallahassee

2.5 out of 5
Baymont by Wyndham Tallahassee
3210 N Monroe Street, Tallahassee, FL

Reviews

6.4
Rating 10 - Excellent. 200 out of 1010 reviews" "
Rating 8 - Good. 283 out of 1010 reviews" "
Rating 6 - Okay. 197 out of 1010 reviews" "
Rating 4 - Poor. 163 out of 1010 reviews" "
Rating 2 - Terrible. 167 out of 1010 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Elaine Ramos

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smell terrible, they charme extra 50,00 for a room no smoke but hte room smell cigars, sheets dirty, hair, bath terrible, we leave we cant stay i have 2 girls we did not fell safe and its discusting.
Stayed 1 night in Mar 2024
Response from General Manager on 28 Mar 2024
Dear Elaine,We're disappointed to hear about your experience. It's clear we fell short of providing the comfortable and clean environment you expected. Rest assured, we'll promptly address the issues you mentioned with the cleanliness of your room. Your feedback is crucial for us, and we hope to have an opportunity to better serve you in the future.

2/10 Terrible

Antonio

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Motel not a hotel needs a major upgrade.
Stayed 2 nights in Mar 2024
Response from General Manager on 28 Mar 2024
Dear Antonio,Thank you for taking the time to share your thoughts. We value your feedback regarding our facilities and are committed to continuously improving to better meet our guests' expectations. It would be a pleasure to welcome you back and showcase the improvements we've made in the future.

2/10 Terrible

Shanell

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here last time I came to Florida. I liked it. It is definitely worth the money.
Stayed 1 night in Mar 2024
Response from General Manager on 25 Mar 2024
Dear Earl,Thank you for your comments, we're delighted to hear that you had such a great stay with us! We hope that you will visit us again the next time you are in the area.

4/10 Poor

Lindsey

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room is old with chipping paint and smells musty, not clean. The lobby smells like weed. Lots of people moving around outside. Doors open, standing outside smoking, yelling, laughing loud. Phone in room doesn’t work. Does not feel safe.
Stayed 1 night in Mar 2024
Response from General Manager on 25 Mar 2024
Dear Lindsey,Though we are grateful you chose us to host your stay, we regret that you didn't have the visit you expected and deserved. Thank you so much for letting us know what was not to your satisfaction during your time with us, as this will allow our dedicated team to make the appropriate changes and improvements, especially regarding our attention to cleanliness, accommodations, and all the comfort we aim to provide our guests. We wish you well and hope you'll consider giving us another try someday.

6/10 Okay

Keiyona

Stayed 1 night in Mar 2024

2/10 Terrible

Zyneshia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Tony

Travelled with family
Liked: Cleanliness, staff & service
Was ok for the price
Stayed 1 night in Mar 2024
Response from General Manager on 11 Mar 2024
Dear Tony,Thank you for your review. It was a pleasure having you as our guest recently; however, we regret that you were not fully satisfied with your experience. If you have any suggestions for ways we can exceed your expectations in the future, please feel free to reach out to us offline.

4/10 Poor

Anna

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a motel, not a hotel. Very deceiving
Stayed 2 nights in Feb 2024
Response from General Manager on 29 Feb 2024
Dear Anna,Thank you for sharing your feedback. We are concerned to hear that your experience did not meet your expectations. We are committed to improving and hope to have the opportunity to provide you with a better experience in the future.

6/10 Okay

Diane

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Sylvie, Palm Beach Gardens

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was how I expected it. Great choiy!
Stayed 1 night in Jan 2024
Response from General Manager on 23 Feb 2024
Dear Sylvie,We always enjoy hearing from our guests, and we're glad you had a positive visit. Please come see us again the next time you're in the area.

4/10 Poor

Sandra

Disliked: Cleanliness, staff & service
Opon my arrival to this hotel, the woman who checked me in was very kind and thoughtful. Gave me great directions on how to get to my room and was overall so kind. When I entered the room, the tables looked like they were never washed and the bathtub was not clean. After having a billing problem the next day when I had tried to book the same room again, I was kicked out by a staff member who was very rude apon entering my hotel room. After he knocked on the door, he told me to leave because I did not pay. I had explained to him that I had paid for another room through a third party, he told me I needed to leave now; watching me gather my things and hovering over me, telling me I had to “leave now”.
Stayed 1 night in Feb 2024
Response from General Manager on 16 Feb 2024
Dear Sandra,Thank you for taking a moment to leave a review. We sincerely regret to learn of your disappointment with your experience. This is not typical of how we deal with such situations, so rest assured we will speak with our team to ensure professional and courteous service is always provided. If you would like to discuss this matter further, we kindly ask that you reach out to us offline. We sincerely hope you will give us another chance in the future to change your perceptions and deliver a stay that reflects our true spirit of service.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for the price.
Stayed 1 night in Feb 2024
Response from General Manager on 13 Feb 2024
Dear James,Thank you for taking a moment to share your experience at Baymont Inn & Suites Tallahassee. We are proud to deliver great value to our guests, so we are delighted that you found your experience to be well-priced. It was a pleasure having you here, and we hope you will visit us again soon!

2/10 Terrible

Terry

Business traveller
Disliked: Amenities
Dirty, unkept, breakfast was a bust, bathroom was nastly, hair dryer broken.
Stayed 1 night in Feb 2024
Response from General Manager on 11 Feb 2024
Dear Terry,We're genuinely sorry to hear about your disappointing experience. It's our goal to provide a clean, well-maintained environment and exceptional service, including a satisfying breakfast. We appreciate your feedback as it helps us identify areas for improvement. We're committed to addressing these issues to ensure a better future experience for all our guests.

6/10 Okay

Jack

Disliked: Staff & service, amenities, property conditions & facilities
Bathroom needs renovation, as does the wooden piece in front of closet. Bed too high.
Stayed 1 night in Feb 2024
Response from General Manager on 11 Feb 2024
Dear Jack,Thank you for sharing your feedback with us. We sincerely apologize for accommodations that were in need of attention. Our maintenance team will address the issues you noticed. Your comments are valued and we hope for a chance to make your next stay a better one.

8/10 Good

Williamina

Stayed 2 nights in Feb 2024

6/10 Okay

Sharda

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was wonderful and helpful.
Stayed 1 night in Jan 2024
Response from General Manager on 28 Jan 2024
Dear Sharda,We work hard to meet expectations and are thrilled to know our service was a standout aspect of your stay! Our team will greatly appreciate the recognition. Having you as our guest was an honor and a pleasure, and we look forward to welcoming you back.

2/10 Terrible

Kearra

Travelled with partner
Disliked: Staff & service, property conditions & facilities
NO CLEAN TOWELS OR WASH CLOTHS IN ROOM
Stayed 2 nights in Jan 2024
Response from General Manager on 28 Jan 2024
Dear Kearra,We're sorry to hear about the experience you described, as we always want to ensure our guests have fresh amenities. Please know that our team is always available to assist with any amenity requests during your visit. That being said, we'll discuss your comments with our housekeeping team to ensure an experience like this doesn't happen again in the future. Thank you, and we hope to see you again soon.

10/10 Excellent

Ashley

Liked: Cleanliness
The breakfast time ended too early for me, you have to get up really early unless you do already. Not all of the plugs worked for the lights but it was still decent and I didn’t feel like I had to complain in person about anything. I would still stay there
Stayed 2 nights in Jan 2024
Response from General Manager on 28 Jan 2024
Dear Ashley,It warms our hearts to know that you had a good time with us overall. We'll keep your feedback in mind about breakfast and the in-room plugs, as we're always looking to improve. Thank you, and we hope to see you again soon.

4/10 Poor

Maureen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our room smelled of pesticides and there was a roach in the bathroom. Dirt in the corners of the bathroom showed poor cleaning. Only two bath towels were provided and one had holes in it.
Stayed 1 night in Jan 2024
Response from General Manager on 19 Jan 2024
Dear Maureen,Thank you for taking the time to share your experience. We sincerely apologize for the issues you encountered during your stay and the overall cleanliness of your room. What you describe does not meet our high standards, and we will promptly address these concerns. We're committed to providing our guests with a comfortable and clean environment, and we regret that we fell short in your case. We hope to have the opportunity to restore your confidence in our hotel.

4/10 Poor

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities
They want a card on file for "incidentals "but also charge a 50 dollar deposit at check in
Stayed 1 night in Jan 2024
Response from General Manager on 16 Jan 2024
Dear Jeffrey,Thank you for offering feedback about your recent experience at our hotel. Should you wish to discuss your concerns about our deposit requirements, please reach out to us offline so we may assist you. We hope you'll allow us to host you again in Tallahassee.

2/10 Terrible

Joseph

Business traveller
Stayed 1 night in Dec 2023

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Anndrea

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Never Again
Room was filthy water drip all night from tub walls paper thin the person next to us stayed up all night yelling at the top of his lungs
Stayed 1 night in Dec 2023
Response from General Manager on 19 Dec 2023
Dear Anndrea,Thank you for taking a moment to share your thoughts. We are disappointed to find that your experience fell short of expectations. Your concerns will be shared with the respective teams to ensure any necessary adjustments are made and that our high standards of hospitality and cleanliness are being met. We hope you enjoyed your time in Tallahassee and wish you safe travels.

4/10 Poor

Eduardo

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We were moved twice. The first room had traces of a bad water leak in the ceiling and one wall and it smelled terrible. The second room had a cockroach infestation. They sprayed it twice and still could not get rid of the problem. The third room was ok. The lady at the front desk in the evenings was not only unhelpful but also quite rude. Nicole, the girl at the front desk during the day was very helpful and polite.
Stayed 6 nights in Dec 2023
Response from General Manager on 19 Dec 2023
Dear Eduardo, Thank you for taking a moment to share your feedback. We're sincerely sorry you were disappointed with your stay and for any inconvenience you experienced. While what you described is not a typical occurrence for our guests, your comments are important to us as we take the sighting of pests seriously. Please know your feedback will be shared with our maintenance team to investigate your concerns further. Otherwise, we're glad to know you appreciated Nicole's hospitality. Take care, and we hope to regain your confidence in the future.

8/10 Good

Bill

Stayed 1 night in Dec 2023

4/10 Poor

Latosha

Stayed 1 night in Dec 2023

2/10 Terrible

Tracy

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stay was great for the price. No frills.
Stayed 1 night in Dec 2023
Response from General Manager on 12 Dec 2023
Thank you for sharing your thoughts. We trust you had the comfortable stay we are known for, and we hope to welcome you back down the line for an even better visit. If there was anything else we could've done to improve your time with us, please don't hesitate to let us know, as we constantly work hard to enhance our guest experience. Until next time, we wish you well.

2/10 Terrible

Chinonye

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst front desk person ever
Front desk person was rude and said I could not check in one hour early when a room was available and told me i couldn’t take my bagel and coffee with me in the car. I will never stay here again.
Stayed 1 night in Dec 2023
Response from General Manager on 7 Dec 2023
Dear Mark,Thank you for sharing your comments with us. We strive to provide our guests with friendly service on all occasions, and we are sorry to hear that you experienced otherwise. Rest assured that we will speak with our team to ensure our guests receive top-notch hospitality at all times. Thank you.

8/10 Good

Christopher

Stayed 1 night in Dec 2023

6/10 Okay

Jean

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Frances

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023

6/10 Okay

Rebecca

Disliked: Property conditions & facilities
Squeaky bed
The bed made a noise in one side of it. Every time i got in or out or just touched the left sode of the bed it made noises. Kept waking my partner up.
Stayed 1 night in Nov 2023
Response from General Manager on 22 Nov 2023
Dear Rebecca,Thank you for being our guest and for taking the time to share your feedback. We are sorry to know there was a concern with the bed. For future visits, please know that our team is always ready to provide assistance and address any issues that may arise. We hope to have the pleasure of welcoming you back and impressing you further.

6/10 Okay

Michellee

Stayed 2 nights in Nov 2023

6/10 Okay

Ashley

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff were very friendly. Hotel appeared clean but did see 2 roaches when there. Tv was not working when we first got there so they sent someone to look at it. Guy came into our room barefoot, which was definitely odd. Area is convenient.
Response from General Manager on 20 Nov 2023
Dear Ashley,Thank you for staying with us and taking the time to share your thoughts. It's great to know that our friendly staff made you feel welcome. However, we apologize for any concerns about the TV and unwelcome visitors. We'll look into your comments further, and we hope you'll consider staying with us again during your next trip.

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone that worked there was very nice.
Stayed 1 night in Nov 2023
Response from General Manager on 20 Nov 2023
Dear Carol,Thank you for your excellent review! We're thrilled to hear about your positive experience with our team. Their dedication to hospitality is a vital part of our service at Baymont Inn & Suites Tallahassee. We look forward to welcoming you back for another stay marked by warmth and friendliness.

8/10 Good

James K

Stayed 1 night in Nov 2023

8/10 Good

Mark

Travelled with group
Liked: Staff & service
Stayed 3 nights in Nov 2023

4/10 Poor

Ashley, vero beach

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hair in the shower, hair on the towels, they gave us room keys and tell us our room open the door and other peoples stuff are already in the room. Would not recommend
Stayed 1 night in Nov 2023
Response from General Manager on 15 Nov 2023
Dear Ashley,Thank you for sharing your comments with us. First off, we are very sorry for the initial confusion regarding your room assignment, and we can understand your alarm at this situation. In addition, cleanliness is very important to us, and we will take your concerns regarding this matter into consideration. Thank you, and we hope to have the opportunity to serve you again in the future so that we can show you a fuller experience.

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and enjoyable
Stayed 1 night in Nov 2023
Response from General Manager on 14 Nov 2023
Dear Jenifer,Thank you for choosing our hotel for your recent visit to Tallahassee. We're glad you enjoyed your stay with us and our clean accommodations. It would be our pleasure to host you again at Baymont Inn & Suites Tallahassee, so come back soon!

8/10 Good

Michael

Travelled with family
Location
Stayed 1 night in Nov 2023
Response from General Manager on 14 Nov 2023
Dear Michael,Thank you for sharing your comments with us. We are glad to know that you enjoyed your visit and appreciated our excellent location. It was a pleasure hosting you, and we hope to see you again soon!

4/10 Poor

Sandra

Liked: Room comfort
Disliked: Property conditions & facilities
The bed was comfortable. There was no coffee in the room, and the coffee in the lobby was not brewed but from a machine. The grab and go breakfast included we could also not take back to our room. The tv was a nice size and the shower was in good shape and the water was hot.
Stayed 1 night in Oct 2023
Response from General Manager on 8 Nov 2023
Dear Sandra,Thank you for highlighting what you enjoyed about your recent stay. It is great to know that our rooms were comfortable, clean, and in good condition, as well as the hot water was to your preference. Your feedback will be shared, and we would be grateful for another opportunity to meet all your expectations.

2/10 Terrible

Gabriela

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
the bed sheets had stains on them, the bathroom door was broken and kept locking us in, the breakfast is on styrofoam cups and plates and you have to eat like a jail person as in they have to watch you eat and you cannot take the breakfast to the room, also the hotel is full of weirdos, random men smoking marijuana in front of our door on the second floor was really scary. the staff is small and rude. overall don’t spend your money.
Stayed 3 nights in Oct 2023
Response from General Manager on 5 Nov 2023
Dear Gabriela,Thank you for offering feedback about your recent experience at our hotel. We're sorry you were disappointed with your stay. Your comments are important to us, and we'll use them as we continuously work to improve our accommodations and service. Please know that the safety and security of our guests are top priorities for our staff. Kind regards.

2/10 Terrible

Franceska

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was terrible and the worst stay.
Stayed 2 nights in Oct 2023
Response from General Manager on 1 Nov 2023
Dear Franceska,We're saddened to learn you did not enjoy your stay. If there are any specific concerns we can address, please let us know. Should you be in the area again, we hope you'll consider coming back to see us.

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay. Immediately noticed that one of the TVs didn’t work. Told the staff and when I returned to the room it was corrected. The furniture was a lil dingy and worn (room 107). It could use an update. The housekeeper came way early each day. Guess I should have used the fo not disturb sign. She through away my drink before I checked out in on Sunday.
Stayed 2 nights in Oct 2023

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

CHARLES

Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness
I was very disappointed that when we came back into our room there was a roach chilling on our table.
Stayed 1 night in Oct 2023
Response from General Manager on 31 Oct 2023
We appreciate your feedback and apologize for the inconvenience you encountered. Our team will address the issue to prevent any future occurrences. We hope you will give us another opportunity to provide you with a much more pleasant stay in the future. Thank you for bringing this to our attention. Safe travels!