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Reviews of Futarishizuka Hakuun

3.5 out of 5
Futarishizuka Hakuun
67 Horibata-cho, (Shiroyama Park entrance), Takayama, Gifu-ken

Reviews

8.4

Very good

Rating 10 - Excellent. 88 out of 217 reviews" "
Rating 8 - Good. 89 out of 217 reviews" "
Rating 6 - Okay. 32 out of 217 reviews" "
Rating 4 - Poor. 7 out of 217 reviews" "
Rating 2 - Terrible. 1 out of 217 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a stay if you are in Takayama
We thoroughly enjoyed our stay at this location. The service was excellent, the room was spacious, and the food was fantastic- both dinner and breakfast (we went for half-board).
Stayed 1 night in Oct 2023

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for the price. Highly recommended !
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we had was really good! Love the traditional Japanese home vibe it has. And also as we checked in late at about 9pm, the place was handled by this elderly who could not really speak English, but check-in was still very smooth! And he is very nice and friendly too! Breakfast was also authentic japanese dishes(not buffet) and was different for each day during our 2 nights there. Everything was impressive for this accomodation, and it has free shuttle bus to the town which was really useful! Reason being the hotel is situated at a hilltop, so going up and down could take some work! Thanks guys for the great and memorable stay you have provided us!
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was some of the best our whole trip.
Lovely place. Room was good, staff were lovely. If you stay here we HIGHLY recommend having both breakfast and dinner, as these so so amazingly delicious.
Stayed 2 nights in Dec 2019

8/10 Good

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Ryokan in Takayama.
Our first stay in a ryokan. It was very comfortable. The breakfast was primarily Japanese, although they had toast and coffee. It was outstanding. It was a very nice place although a little hard to get to by foot from the train station. The tourist office told us there it was 20 minutes by foot but I was longer and uphill a lot. There is a shuttle from the ryokan to the train station. Maybe it goes the otter way too?
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old Ryokan with great private facilities. Up a steep hill though
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I think Food for dinner and breakfast at hotel are ok
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value ryokan
Amazing location, service, and value. Food was fantastic, same with the views. Onsen was excellent. I suggest to have dinner as well. Easy access to historic areas, yet quiet and peaceful. Highly recommended.
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

JV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel food delicious and nice view . Far away from station but shuttle bus hotel need to call to pick up at station
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Room comfort
Smell smoking
Room smell like smoking.
Stayed 2 nights in Oct 2018

6/10 Okay

Stanley

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

4/10 Poor

Ran, Tel Aviv

Disliked: Room comfort
The hotel is located on the top of a hill so it’s taking 10 minutes hard walk to get to it. The air conditioning didn’t work as it should work
Stayed 1 night in Jul 2018

8/10 Good

Russell

Liked: Cleanliness, property conditions & facilities, room comfort
Worthwhile stay for a night or two
Great views from terrace. Had inroom osen. Condtion of building, a bit tired. Shuttle service very good. Daily newspapers a plus. Hot water tea in room. Next to castle park. 15 minute walk uphill from town. View from our room was from the onsen, not the room itself. Spacious rooms and entry way but no external windows, in our room. Wifi was good.
Stayed 3 nights in May 2018

8/10 Good

ASHLEY

Liked: Cleanliness, staff & service, room comfort
Nice stay overall
The hotel gave us an authentic Japanese experience, sleeping on futons and having to wear suitable shoes when walking indoors. The view was lovely and staff were pleasant. The hotel is nearby the centre where there are a few restaurants too. Hotel was a little dated but clean.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room, clean and comfortable. Onsen facilities are good. They even have a private bath which you can book from the counter, good for couples or people who are shy. Walking distance to shopping and food area
Stayed 2 nights in Nov 2017

4/10 Poor

Verified traveller

Disliked: Staff & service
Staff not courteous nor helpful. Tatami has odour. Breakfast below average.
Stayed 2 nights in Oct 2017

8/10 Good

Kate, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our only experience at a ryokan while in Japan. It was like a small spa resort. We did the half-board, but we were disappointed that both meals were served in the common dining room, even though our room had a Japanese-style dining table. We asked about eating dinner in our room, but the staff downplayed it. Other than that, both meals were exceptionally large, with many, many dishes. We also took advantage of both the public and private baths. The public baths had great views of the city and were exceptional, while the private bath was just okay. The room itself was large and clean. I did fine sleeping on the futon; my husband did not. Overall, it was a good experience, just not 100% what I was expecting/hoping for.
Stayed 1 night in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
avoid this place
The maintenance level is very poor. The room was so dirty and smelly that we avoided using parts of it including the shower. The service was also poor as the location is far from the train station and even though the place has its own shuttle bus, they will only pick you up from the train station between 3-6pm. any other time, walk up hill for 20 min with all of your lagguage. this was our most expensive night in Japan and the lowest quality place we have stayed. it felt like the last time they had and renovation done was 30 years ago. The belcony from smelled so bad from mold, we just kept that for closed. The staff was hard to communicate in English with. it felt like they don't really care at all about us as their guests. we paid a Ryoken premium but felt like we got a very cheap motel room. we didn't get dinner though we did get breakfast. I would rate breakfast as average+ We've been to other Ryokans and know what it's all about. this place was far below other experiences.
Stayed 1 night in Sep 2017

10/10 Excellent

Max, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great classy Ryokan
I had a great one night stay there. Wonderful Japanese bath facility and breakfast. Room had a balcony with view to city. If you want to feel tradition and stay in a Japanese style for an affordable price, surrounded by a nice landscape, this could be your option.
Stayed 1 night in Jul 2017

6/10 Okay

Lee Lian Audrey

Disliked: Cleanliness
This is the second time we stayed at Hakuun. The first experience was better and more personal. The yukatas didn't quite fit this round and they didn't have the proper sizes. Cleanliness is also down from the first round and the mats were a little sticky. The day shift staff were better than the night shift staff. Was a little disappointed. Food was ok. Compared to other half board meals was ok. Did get beef though. Dinner was served in the room. Breakfast in the dining hall.
Stayed 1 night in Jun 2017

10/10 Excellent

grace , Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel set on a hill
Room was comfortable and clean. Amazing views to the mountains as well! Staff was efficient and great too! The only gripe would be that we had to walk up the hill to get to the hotel. But I love walking so that's okay (:

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional Hakuun
Traditional Hakuun an experience worth trying.

10/10 Excellent

Axay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel up on a hill
Loved my stay at this hotel. Japanese style living up on a hill. About 5 minute walk from Red Bridge and 10 minutes from the Old Government Building and the Morning Market. Down the hill from the Castle Ruins (I recommend doing the ruins first thing in the morning!). They offered Japanese-style dinner and breakfast; for dinner, you need to let the front desk know before 5pm that day. The room was a very good size and the food was great as well. Loved the view from the porch as it overlooks the entire city. They have a shuttle service to and from the station (To the station is only offered from 7:30am to 10:00am at 30-minute intervals); you need to book with front desk the night before. I didn't use the shuttle from the station as you need to let them know in advance and I only had a data SIM, but a cab cost me around 800 yen. The night staff usually only speak Japanese, so prepare to have Google Translate out.

8/10 Good

Culture & Food, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent means of travelling back into time.
Kaiseke, tatami, view, expanse of the rooms, old world charm. Just loved the ambience of traditional Japan. No Porter to carry out bags or fancy reception. The staff multitasking their roles make it a festive veer from normal hotels. I'd definitely stay here again. It's just 10 mins walk to the attraction of the olday Town. And it's altitude affords a panoramic view of almost the entire Town.
Kaiseke dinner
Inn at top

10/10 Excellent

Lai Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and good view hotel
I love the hotel, the view is very great. Onsen is great, very quiet. Not much people. I will come it again.

8/10 Good

Nofar, US

Liked: Cleanliness, staff & service, room comfort
room is nice overlooking the town spilled miso soup at the expensive hotel dinner by accident, asked if i could get a new one and got 'no'.

6/10 Okay

J.sal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ryokan experience
A bit of an uphill/downhill walk from the key town highlights. Clean but dated. Very helpful staff. Modest onsen.

10/10 Excellent

I, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japanese Countryside?
This homey Japanese style hotel was very welcoming and friendly. One can really feel at home here and relax here. Excellent tubs and public bath and a savoury cedar scent permeates the place. I highly recommend the Japanese breakfast. It was excellent. I regret not having the dinner. This place has a genuine mom and pop feel.

6/10 Okay

Ken, California

A Japanese Ryokan above the city with a good price
This is a nice Japanese Ryokan above Takayama. If you would like to experience a traditional Ryokan this would be an option. About a 25 minute walk from the train station up the hill. A view of the city. Everything would be very nice with this Ryokan if they would discontinue smoking being allowed on the property since your room is permeated with the smell of cigarette smoke. The rooms could use updating by paint and over all attention to detail to bring by the charm this Ryokan needs to make it great. The place is very accommodating to your needs. I can't fault them for that. Takayama is one of many of the nice options to see while in Japan.

8/10 Good

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close enough to town but also nestled on the hillside; a 15 min or so walk to the train station, but you can meander through lots of stores (snacks and crafts). Loved the town.

10/10 Excellent

Kian Zhong, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Onsen Ryokan.
Located on a hill at Takayama. 15 mins walking distance from Takayama station. Stayed 2 nights. Clean room, big bathroom and toilet, good view, low rates, perfect services. Highly recommended.

8/10 Good

HEE ENG, SINGAPORE

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is located up a hill and provides 2 way shuttle transport to and from train station. Room has a nice cedar wood soaking tub. The hotel has a private outdoor onsen available for a fee.

10/10 Excellent

Kheng Chai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Campbell

Liked: Cleanliness, staff & service, room comfort
Not all rooms created equal
Hotel is very nice, with great deep soak baths in room. The most disappointing thing was that while all rooms are priced the same they are not created equal. Our room was in the back corner of the property overlooking the Onsen water heater/treatment and several air conditioners which can be loud at night. And this room costed the same as the beautiful rooms at the front of the hotel sitting on the hill side over looking Takayama. Maybe you can specify which room you want when you book, but I felt the back rooms should really be cheaper.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Ryoken for relaxation, esp for family travel
I had a nice stay at Futarishizuka Hakuun. The ryoken is clean and tidy, staff are really nice. They also have onsen for guests.

10/10 Excellent

Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent option to experience Japan
The original Japanese experience for those who are not.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish we stayed there longer
We only stayed one night at this hotel and enjoyed it very much! everything is excellent - the location, the onsen bath, the dinner and breakfast. Some hotel staff can comnunicate in Engish. We took a taxi to the hotel because we arrived Takayama before 3pm, which is the time they would send out a shuttle bus to pick you up from the train station. They checked us in a little bit before their check-in time of 3pm.

8/10 Good

Emily, North Dakota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good ryokan experience
My mom and I stayed 2 nights and we enjoyed our stay very much. The hotel is a little dated, however, I think it suited the traditional ryokan experience. Our suite was huge. There was a large sitting room, a bedroom, a smaller sitting room looking out onto the city from the bedroom, and separate bathing, sink, and toilet areas, in addition to a small balcony. The hotel was a bit of a walk up the hill, about 20 minutes from the train station, but manageable even with our luggage. From the hotel, we had a gorgeous view of the town. The public bath was more like a private bath as when we went, it was just us. The hotel is right next to the park so we went for walks in the morning before breakfast. The fresh air and the greenery were idyllic. We did not have dinner but we had the breakfast which was delicious and very filling. The staff were polite and respectful; very typical of the excellent Japanese hospitality.

8/10 Good

Wei, MA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice location and breakfast.
The hotel is located on a hill overseeing the city, but near the historical streets. The tatami rooms are large, with 2 rooms in the unit. Good public onsen and breakfast. There is free shuttle from 8 am to 10 am from the hotel to train station.

8/10 Good

Kelly, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japanese style comfort.
This was our only stay in a Japanese style hotel so we found the experience rather cool. Rooms were large and comfortable and had its own wooden bath. Was fun to experience. Hotel is older but clean. Located up the hill from the old town and only took 5-10 minutes to walk in. We did take a cab from the train station which was a good idea and only 600-700 yen. Didn't eat at the hotel but was an option. Lovely outside deck and very quiet. Customer service was excellent.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Edmund, Andorra

Liked: Cleanliness, staff & service
Shrines all around and castle close by....
As my trip centred around seeing the key sights of Kanazawa location was of prime importance... My choice was justified with the staff being just wonderful! Surprisingly perhaps was the lack of Internet access in bedrooms... Good value all things considered and worthy of close consideration nonetheless...

10/10 Excellent

Aaron, Boise, ID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite stay in Japan
Wonderful staff and view. Not a ton if English speakers but enough to make it work. Easy to get to (and free shuttle). Onsens were magical. Hotel is a little worn but lovingly well kept. Didn't eat at the hotel but looked great. Overall, a fantastic experience.

10/10 Excellent

Phil, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Japanese hotel experience
Think of this hotel as "ryoken light". You also have to be aware of what a Japanese style room is which may not appeal to everyone who is reading this review in English. However, I loved it. It was a great experience. The staff helped explain how the shared hot baths worked (and the switching of male/female baths in AM and PM) as well as providing a simple guide to etiquette in using them. You are a 20 minute walk from the station (10 minutes of which is uphill) and 10 minutes from the old town by the river. If you arrive by train, there are plenty of taxis waiting and an English speaking tourist desk outside the station, so you will have no problems getting here either.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap place but very nice people
The town is nice and so are people. The hotel not cheap but feels so. This is original Japanese stile inn. I don't like to share my sleepers with strangers and they ask you to take off your shoes.

6/10 Okay

Verified traveller

Liked: Staff & service
A bit run-down but truly authentic experience
This Hakuun offers a pickup service from the JR Train Station which was not advertised - need to coordinate over phone. Only found this out when walked up to the Tourist Information counter and asked what the best way of getting there was.