Ratings based on 239 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Lovely hotel with views of the Taj Mahal

Posted 23-Sep-2017
The staff were so kind. Nothing was too much trouble. Breakfast was amazing. Our room had a view of the Taj Mahal
4 out of 5
Recommended
for Everyone
by A verified traveller

Agra - The Gateway hotel experience

Posted 28-Aug-2017
Pros: Check in, friendly and helpful staff, hotel room and grounds with a nice view of the Taj about 1.5 km away.
Cons: The only thing i can think of would be the price of beer :-) as typical they are a bit pricey.
Location: Shopping , restaurants, and lots of action in the area but when on the grounds it is very peaceful.
Booked the hotel for our two night stay in Agra while visiting the Taj and other Mughal historical sites. Upon arrival we were greated by a hotel manager (and about 4 other staff members)and welcomed with a blessing (forehead mark), refreshments and a quick explanation of the hotel, our bags were taken and we were whisked up to our room with the manager - best check in i've seen before. The room was very nice and had a great view of the Taj Mahal. We were able to book a car and guide for a half day tour of the Taj, Agra Fort and the Baby Taj which were all great including a very well mannered and knowledgeable guide. They also arranged airport pick up for us in Delhi (3.5 hour drive to Agra) and did so at a reasonable price. The pool and area was also very nice and well maintained. The hotel grounds were gated and manned 24/7 by security which gave you an extra sense of safety. The location is very good with lots of shops (including the Mughal Carpet Company) within walking distance - this included sweet shops, restaurants, beer shops, etc. Breakfast buffet was included with our room and was quite sufficient with quality and selection for our needs. The staff were excellent and very friendly and helped make our stay very enjoyable. We would stay here again without hesitation as the hotel and staff were truly most hospitable in every way.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Aug-2017
It was very clean and respectful staff, but is reflected in the price. Enjoyed the amenities.
5 out of 5
by Victor

Recommended

Posted 23-Jun-2017 on Hotels
Great hotel, perfect location, professional staff, delicious food. Had room with view, very good, but the hotel should invest in noise isolating windows.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel with view of the Taj Mahal.

Posted 05-Jun-2017
Fantastic trip. Great staff. Great facilities. Fantastic view of the Taj Mahal from our room. Couldn't ask for anything more.
5 out of 5
by Ramsey

Incredible service

Posted 03-Jun-2017 on Hotels
The service was incredible. We've stayed at many hotels before but this was by far the best experience we've ever had. Try all of the ammenties; restaurant, spa, pool, room service...all of it was fantastic.
5 out of 5
by Ella Maria

Customer service beyond belief!

Posted 24-Apr-2017 on Hotels
We hadn't initially booked this hotel but found ourselves here at 4 a.m. the staff were welcoming, accommodating and caring as my husband was sick. They organised an early breakfast and selected restorative meals during the day. Additionally they surprised us with a flower arrangement and a personalized dessert for our anniversary. We had dinner on the rooftop of the hotel and given my husband's inability to eat at this time, brought specially catered food at no charge. Apart from the outstanding service, the view from the room was one of postcards. We could see the Taj Mahal from bed. This place is a gem and so are its people. THANK YOU
5 out of 5
Recommended
for Everyone
by A verified traveller from M

Nice hotel. Great view of Taj

Posted 23-Apr-2017
Great hotel. Staff very friendly and helpful. Big rooms. Clean and tidy. Large selection for buffet breakfast. Great having a pool to cool off.
4 out of 5
Recommended
for Everyone
by A verified traveller from P

Very good choice for Agra

Posted 19-Apr-2017
Pleasant room and quiet if facing the pool area. Rooftop bar is good for views of the Taj but you can't see it at night clearly as it's not illuminated. Food very good and staff very welcoming.
4 out of 5
by Samuel

Posted 17-Mar-2017 on Hotels
Good hotel but can tell it is a little dated in places and could do with an upgrade. However we had a good stay and the staff were helpful and service was good.