Indoor pool, pool loungers
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Reviews of InterContinental TAIF, an IHG Hotel

5 out of 5
InterContinental TAIF, an IHG Hotel
Airport Road, Taif

Reviews

8.0

Very good

Rating 10 - Excellent. 20 out of 66 reviews" "
Rating 8 - Good. 32 out of 66 reviews" "
Rating 6 - Okay. 8 out of 66 reviews" "
Rating 4 - Poor. 4 out of 66 reviews" "
Rating 2 - Terrible. 2 out of 66 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rayed

Business traveller
Liked: Staff & service
the interior very old !!!!! the bathroom old i veel i am in the 70s
Stayed 1 night in Jun 2023
Response from Ahmed Abu Haimed, Guest Experience Manager on 4 Jun 2023
Dear Rayed, Thank you for choosing to stay at the Intercontinental Taif Hotel. We appreciate your feedback and we look forward to welcoming you back again very soon. Kind regards Ahmed Abu Haimed, Guest Experience Manager ***Stay 5 nights or more and receive one complimentary lunch or dinner at our Hawazen Restaurant***

10/10 Excellent

Eid

Stayed 1 night in Mar 2023
Response from Khalid Asiri, Front Office Manager on 10 Apr 2023
Dear Eid, Thank you so much for recently staying at the Intercontinental Taif Hotel and for the great score. We are delighted you enjoyed your stay with us and that we managed to meet your expectations. We look forward to welcoming you again. Best regards Khalid Asiri, Front Office Manager ***Stay 5 nights or more and receive one complimentary lunch or dinner at our Hawazen Restaurant***

8/10 Good

ABDULAZIZ

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2022
Response from Khalid Asiri, Front Office Manager on 11 Jan 2023
Dear Abdulaziz, Thank you for choosing to stay at the Intercontinental Taif and for rating your experience so high. We are delighted that you had such a wonderful time with us and we look forward to welcoming you back in the near future. Kind regards Khalid Asiri, Front Office Manager **Stay 5 nights or more and receive one complimentary lunch or dinner at our Hawazen Restaurant**

10/10 Excellent

Mohammed

Stayed 1 night in Apr 2022
Response from Khalid Asiri, Front Office Manager on 26 Apr 2022
Dear Mohammed, What a wonderful rating!!! It was great having you staying at the Intercontinental Taif Hotel. Thank you so much for the 10/10 score that we are so proud of. We look forward to welcoming you again. Best regards Khalid Asiri, Front Office Manager ***Stay 5 nights or more and receive one complimentary lunch or dinner at our Hawazen Restaurant***

8/10 Good

syed

Liked: Cleanliness, amenities
Quiet and pleasant
Stayed 1 night in Apr 2022
Response from Khalid Asiri, Front Office Manager on 12 Apr 2022
Dear Syed, Thank you for recently staying at the Intercontinental Taif Hotel and for the amazing review. We are glad you had a quiet and pleasant stay with us and we look forward to welcoming you again soon. Best regards Khalid Asiri, Front Office Manager ***Stay 5 nights or more and receive one complimentary lunch or dinner at our Hawazen Restaurant***

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022
Response from Khalid Asiri, Front Office Manager on 20 Jan 2022
Dear Guest, Thank you for choosing to stay at the Intercontinental Taif Hotel. We are delighted you had an enjoyable visit and you had an overall positive experience with us. We look forward to welcoming you back again very soon. Kind regards Khalid Asiri, Front Office Manager ***Stay 5 nights or more and receive one complimentary lunch or dinner at our Hawazen Restaurant***

10/10 Excellent

Khalid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Khalid Asiri, Front Office Manager on 19 Jan 2022
Dear Khalid, What an amazing rating!!! It was great hosting you at the Intercontinental Taif Hotel. On behalf of the team, we would like to thank you for the top score which is a great motivation to all of us to keep on doing everything possible to ensure our guests are fully satisfied with their stay with us. Please visit us again, we can't wait to welcome you again soon. Kind regards Khalid Asiri, Front Office Manager ***Stay 5 nights or more and receive one complimentary lunch or dinner at our Hawazen Restaurant***

10/10 Excellent

Nabih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nabih
it was a nice stay, poeple are very helpful and friendly
Stayed 2 nights in Dec 2021
Response from Khalid Asiri, Front Office Manager on 4 Jan 2022
Dear Nabih, Thank you so much for staying at the Intercontinental Taif Hotel and for sharing your experience with other travellers on Expedia. We are so happy you had a nice stay with us and that our friendly and helpful staff did meet your expectations. Please visit us again, we can't wait to welcome you again. Best regards Khalid Asiri, Front Office Manager ***Stay 5 nights or more and receive one complimentary lunch or dinner at our Hawazen Restaurant***

10/10 Excellent

Abdulrahman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Khalid Asiri on 21 Nov 2021
Dear Abdulrahman, Thank you so much for recently staying at the Intercontinental Taif Hotel and for the great score. We are delighted you enjoyed your stay with us and that we managed to meet your expectations. We look forward to welcoming you again. Best regards Khalid Asiri, Front Office Manager ***Stay 5 nights or more and receive one complimentary lunch or dinner at our Hawazen Restaurant***

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel.
The hotel is nice and comfortable with all the services you need on a business trip. The Wi-Fi is good and the staff are all very polite and helpful.
Stayed 14 nights in Sep 2021
Response from Khalid Asiri, Front Office Manager on 28 Sept 2021
Dear Mark, Thank you for this wonderful review. We, at the Intercontinental Taif Hotel are delighted you enjoyed a nice and comfortable stay with us and that you did appreciate the excellent hospitality of our staff and our great Wifi connection. We look forward to welcoming you again. Best regards Khalid Asiri, Front Office Manager ***Stay 5 nights or more and receive one complimentary lunch or dinner at our Hawazen Restaurant***

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from Khalid Asiri, Front Office Manager on 17 Sept 2021
Dear Khalid, Thank you for recently staying at the Intercontinental Taif hotel and for taking the time to share your experience with other travellers. We are overjoyed you had a great time and that we managed to meet your expectations. Please visit us again, we look forward to welcoming you. Best regards Khalid Asiri, Front Office Manager ***Stay 5 nights or more and receive one complimentary lunch or dinner at our Hawazen Restaurant***

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with good location. Staff were nice in front disk specially Mr Abdlaziz Altoyrki who was very helpful and understanding which made my stay very pleasant.
Stayed 1 night in Jul 2021
Response from Khalid Asiri, Front Office Manager on 24 Jul 2021
Dear Guest, Thank you so much for choosing to stay at the Intercontinental Taif Hotel and for the great review. We are delighted you had a pleasant stay and that you enjoyed the hotel location and the friendly, dedicated and helpful staff of the hotel. We look forward to welcoming you again soon. Best regards Khalid Asiri, Front Office Manager **Stay 5 nights or more and receive one complimentary lunch or dinner at our Hawazen Restaurant**

8/10 Good

Mohannad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from Khalid Asiri, Front Office Manager on 8 Jul 2021
Dear Mohannad, The entire team of The Intercontinental Taif Hotel would like to thank you for the amazing score in regards to your stay with us! We work hard to provide an excellent service and a memorable stay, and we are so happy to receive your rating for our property, knowing you felt welcomed and looked after. We hope we will have the opportunity of welcoming you back very soon! Best regards Khalid Asiri, Front Office Manager

10/10 Excellent

Ashraf

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Khalid Asiri, Front Office Manager on 5 Jun 2021
Dear Ashraf, Thank you for your recent stay at the Intercontinental Taif Hotel. What a fantastic rating! Your wonderful score is greatly appreciated and will be shared with the team, who helped to make you enjoy your stay with us. Thank you for the five stars and recommendation and we hope to welcome you again soon. Kind regards Khalid Asiri, Front Office Manager ***Stay 5 nights or more and receive one complimentary lunch or dinner at our Hawazen Restaurant***

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A “beautiful” trip back in time!
Very well-preserved classic/vintage hotel. Please don’t refurbish it to to the tasteless modern decor. Very comfy and homey. Rooms are spacious (we had 2 connecting rooms). I had some issues that need to be enhanced: central/reception don’t pick up calls at many times, the army of mosquitos in the outdoor cafe, TV needs an upgrade, and my A/C was stuck on one very cold temperature (informed them about it but nothing happened).
2nd Floor
Stayed 4 nights in May 2021
Response from Khalid Asiri, Front Office Manager on 30 May 2021
Dear Guest, Many thanks for taking the time to rate your recent stay at the Intercontinental Taif Hotel. We’re so glad you enjoyed the classic style of the hotel and the comfort of our spacious rooms. Apologies for the issues you've faced during your stay and the delay in taking some corrective actions. We do appreciate your feedback and will work on improving these points. We look forward to welcoming you again soon. Khalid Asiri, Front Office Manager ***Stay 5 nights or more and receive one complimentary lunch or dinner at our Hawazen Restaurant***

8/10 Good

Saleh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Khalid Asiri - Front Office Manager on 29 May 2021
Dear Rayan, Thank you for taking the time to review your recent stay with us at the Intercontinental Hotel Taif. We were delighted with your rating. Our mission to exceed our guest’s expectations and to ensure they spend the best moments while staying at the Intercontinental Hotel Taif. We look forward to welcoming you again. Kind regards Khalid Asiri - Front Office Manager ***Stay 5 nights or more and receive one complimentary lunch or dinner at our Hawazen Restaurant***

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Apr 2021
Response from Khalid Asiri, Front Office Manager on 6 May 2021
Dear Guest, Thank you very much for choosing to stay at the Intercontinental Taif and for your generous rating. We are delighted that you had such a wonderful experience with us and we really do appreciate your feedback. We look forward to welcoming you back in the near future. Kind regards Khalid Asiri, Front Office Manager **Stay 5 nights or more and receive one complimentary lunch or dinner at our Hawazen Restaurant**

8/10 Good

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Khalid Asiri, Front Office Manager on 14 Apr 2021
Dear Ahmed, Thank you very much for choosing to stay at the Intercontinental Taif and for your generous rating. We are delighted that you had such a wonderful experience with us and we really do appreciate you have taken the time to review our property. We look forward to welcoming you back in the near future. Kind regards Khalid Asiri, Front Office Manager

6/10 Okay

Husam

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2021

6/10 Okay

David

Stayed 5 nights in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2020

8/10 Good

SAQER

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Fahed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old is Gold
Best hotel in Taif . although it is but far from the city center . Old hotel but very well maintained.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is a very depressing and there is no coffee or food places.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Really friendly and the service is great. The beds are huge and very comfortable but the plumbing in some of the rooms is a little dodgy.
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Ahmed

great stay
amzing
Stayed 1 night in Aug 2018

8/10 Good

Naif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Missing the INTERCONTINENTAL flavor
It was nice, but not that INTERCONTINENTAL FANCY!!! Needs more upgrades.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is on the main road on the outskirts of Taif on the way to the Airport. Very convenient.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second time to this hotel. Always a nice visit.
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

RIYAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Taif
Friendly staff Nice room Excellent WIFI

8/10 Good

Hamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Not as it is rated... staff and services needs to be improved...

6/10 Okay

Lex, Jeddah

Liked: Cleanliness
My 1st Intercon Disappointment
I am surprised that this Intercon is not a wow hotel. 1) i was overcharged I booked for SR660 per night but ended up paying SR790 per night 2) wifi is weak in the 1st floor 3) buffet menu is the same everyday And the room service menu has not much to offer and slow 4) shower not working 5) pool is under maintenance 6) location is 15mins highway driving to the city center The good side is 1) staff are friendly 2) security is tight 3) hotel is clean 4) big parking place

8/10 Good

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tarek, Jeddah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
It was a nice stay with the family , but the swimming pool was closed because of he hotel ongoing renovation

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A great place to stay in Taif
We really enjoyed our stay at the hotel. Staff was very friendly and helpful. Hospitality was great. Check-in and check-out was great. The only negative was the Neibourhood. There is really nothing nearby for those without a car. Abdul and Tasneem Majid

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Ahmed, Riyadh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
It's a very old hotel.

8/10 Good

kmalshaikh

Liked: Cleanliness, staff & service, room comfort
very good
Very nice ,clean and quite hotel. The price should be SR 600

2/10 Terrible

Abdulrahman, Kuwait

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Far and old hotel
I dont recommend this hotel, it is very old and far from everything, very classic hotel, looks since the 1980s never changed.

8/10 Good

mohammad, riyadh, saudi arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and close to the airport
Nice hotel but expensive. Good hotel and it is one of the best hotels in the area

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
not worth it
the food was the worst and very over priced. the room was fine but the hotel is in the middle of nowhere.

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
not impressed
RECEPTION: were rude. I attempted check in the staff member told to go to his fellow staff just next to bcz his place was only to "club members". 2nd guy also relayed us to a 3rd guy who ended his ''welcoming'' to us by presenting us the usual form & military order to fill in signature & mobile number (no use of any kind words ''please,..'', ) never bothered with our luggage. We asked our luggage be brought to room, where he asked US if concierge there or not. Seeing how things were, we preferred to wait for concierge & instruct him which room to go. ROOM: reserved standard non-smoking , find out very smoking room! smell of smoke kept lurking for whole time. More, upon our arrival even found cigarette ashes from previous smoker in bathroom ashtray. Complained to reception & offered no apology to this, Said they will send housekeeping but had to call after the housekeeping ourselves bcz no one bothered. Also asked reception to find us another room where said that they will check and call back. Never called back, although noticed afterwards there was sign on the entrance of hotel saying ''there are vacant rooms. STAFF: Exception of the staff at the reception, I want to note that the concierge guys, the housekeeping guides, and the staff at the restaurant were helpful, presentable and very nice. Other than that, the reception was the worst unwelcoming place ever. Rude and arrogant people. One exception is a man there who made the check-out for us did his job as he should.

8/10 Good

MALEK

Liked: Cleanliness, property conditions & facilities, room comfort
اقامه جيده ومريحه
فندق جيد محافظ على نظافته ، افضل الموجود بالطائف ، هادي جداً بوفيه الافطار ممتاز ومتنوع ، توفر مواقف سيارات مظلله وغير مظلله بنفس الموقع ، موقع سهل على نفس طريق الرياض مكه ، الاثاث والديكور كلاسيكي ، بانيو الدش بالحمام مرتفع وخطر عند الخروج . هالفندق لو يتجدد بالكامل راح ينافس اوائل الفنادق بالغربيه ( لو يتجدد ) ، ماجربت النت ، تقديم عصير مانجو عند تسجيل الدخول ولكن بدون ترحيب وسلامه .
Stayed 1 night in Jun 2022
Response from Khalid Asiri, Front Office Manager on 8 Jun 2022
Malek ضيفنا العزيز نشكركم على إقامتكم بفندق إنتركونتيننتال الطائف. فخورون بتقييمكم الجيد و سعداء باعجابكم بهدوء و موقع الفندق المتميز. نشكركم تصنيفنا من أحسن فنادق الطائف. نتمنى أن نحظى بفرصة استقبالكم مرة أخرى. مع خالص التقدير Khalid Asiri, Front Office Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الغرف كانت واسعة ونظيفة والأسرة مريحة. التكييف ممتاز. بصفة عامة الفندق ممتاز ونظيف رغم أنه بناء قديم. ايضاً، يبعد ربع ساعة عن المقيات.
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Response from Khalid Asiri, Front Office Manager on 3 Dec 2021
Dear Guest, Thank you so much for choosing to stay at the Intercontinental Taif Hotel and for the wonderful rating. We are delighted you enjoyed your stay with us and we look forward to welcoming you again soon. Best regards Khalid Asiri, Front Office Manager ***Stay 5 nights or more and receive one complimentary lunch or dinner at our Hawazen Restaurant***