Exterior

Reviews of The INN at Gig Harbor

3 out of 5
The INN at Gig Harbor
3211 56th St. NW, Gig Harbor, WA

Reviews

8.6

Excellent

Rating 10 - Excellent. 585 out of 1008 reviews" "
Rating 8 - Good. 247 out of 1008 reviews" "
Rating 6 - Okay. 89 out of 1008 reviews" "
Rating 4 - Poor. 56 out of 1008 reviews" "
Rating 2 - Terrible. 31 out of 1008 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sami

It was a good place to stay for a night
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on 27 Mar 2024
Sami, We are glad you enjoyed a great night's rest at our hotel in Gig Harbor. We hope you will think of us again when you visit the area. Thank you for taking a moment to review your experience.

10/10 Excellent

Penny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for multiple days.
Stayed 2 nights in Mar 2024
Response from Cyndy-Guest Experience Representative on 27 Mar 2024
Thank you for the excellent rating and kind review, Penny. It was a joy for our team to host your multi-day stay, and we look forward to sharing the hospitality of The INN at Gig Harbor with you again.

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and big rooms.
Stayed 2 nights in Mar 2024
Response from Cyndy-Guest Experience Representative on 23 Mar 2024
We are glad you enjoyed your stay at The INN at Gig Harbor, Kristin! Our team works hard to prepare comfortable rooms for you and other visitors. We hope you will return to stay with us again soon.

10/10 Excellent

Ariste

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Clean room. The breakfast was good with eggs, bacon, pancakes and more. Check in/out was fast. Pleasant staff. Would stay here again.
Response from Cyndy-Guest Experience Representative on 23 Mar 2024
The friendly staff at The INN at Gig Harbor would be delighted to welcome you for another wonderful experience, Ariste. Thank you for your excellent rating and kind review.

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on 23 Mar 2024
Karla, Thank you for sharing your complimentary review and rating for The INN at Gig Harbor. We hope you will return to visit us again for another wonderful experience.

10/10 Excellent

Debra, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay.
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on 22 Mar 2024
Thank you for the excellent rating, Debra! We are glad your recent experience at The INN at Gig Harbor was pleasant. We hope to share our hospitality with you again.

10/10 Excellent

Bev

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable. The lobby was very relaxing and inviting. Breakfast was well appointed and satisfying.
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on 19 Mar 2024
We are glad you enjoyed an excellent experience at The INN at Gig Harbor, Bev! Thank you for your positive comments about our comfortable rooms and pleasant atmosphere. We are eager to share our hospitality with you again.

10/10 Excellent

Kathleen

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly and welcoming. My room was very clean and the bed comfortable. Free breakfast was typical of hotel buffets but did have plenty of choices, and was fine for getting fed to get on the road again. I needed a pet-friendly room so I was happy they had that option. I will certainly stay there again when I need to spend a night in Gig Harbor.
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on 19 Mar 2024
Kathleen, We are delighted to welcome family pets to our hotel. Thank you for sharing a wonderful review with fellow travelers to the Pacific Northwest. We are grateful you chose to stay at The INN at Gig Harbor, and we look forward to seeing you again!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Like going back in time at this hotel property which is kept in excellent condition. It’s very open and spacious thru out the hotel and room.
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on 16 Mar 2024
Thank you for the excellent rating and insightful review, Christopher. Our hotel's gracious atmosphere is due to our staff's dedicated service. We are glad you enjoyed your stay and hope you will join us again at The INN at Gig Harbor.

8/10 Good

Michael

Nice stay and would come again if in the area..
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on 13 Mar 2024
Michael, we hope your travels will bring you back to Gig Harbor. Thank you for your wonderful review, and we look forward to seeing you again.

10/10 Excellent

Jim, Ocean Shores

Travelled with pets, Travelled with partner
Liked: Amenities
Very nice hotel. Very convenient to Tacoma staff was very accommodating
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on 13 Mar 2024
Thank you for your excellent rating and kind review, Jim. We are glad you enjoyed our convenient location. Please allow us to welcome you to The INN at Gig Harbor again soon.

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitable staff, safe, very clean and reasonably priced.
Stayed 2 nights in Feb 2024
Response from Cyndy-Guest Experience Representative on 8 Mar 2024
Thank you for the superior rating, Franklin. We are delighted you enjoyed our friendly service and comfortable spaces at The INN at Gig Harbor. We look forward to sharing our hospitality with you again.

10/10 Excellent

JOSIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was incredibly kind and accommodating. Room was very spacious. Breakfast included was delicious. I will be staying here again!
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on 8 Mar 2024
Josie, Our staff is happy to know you will return to The INN at Gig Harbor for another fantastic experience. Thank you for the glowing review and excellent service rating.

8/10 Good

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Good overnight business hotel with easy highway access
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on 7 Mar 2024
Damon, We are glad you enjoyed our hotel's convenient location in Gig Harbor. Thank you for the great rating. Please join us when business brings you here again.

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Will be there anytime im in gig harbor
Stayed 1 night in Feb 2024
Response from Cyndy-Guest Experience Representative on 3 Mar 2024
Thank you, Scott, for making The INN at Gig Harbor your go-to place for lodging while visiting the area. We are delighted you enjoyed a wonderful experience.

10/10 Excellent

Ann

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Checked-in on Sunday afternoon, as I have an Oncologist appointment in the morning at MultiCare nearby. Instead of driving up the same day from Portland I chose this hotel. We likely would return when I have my next follow up appointment in 6 months.
Stayed 1 night in Feb 2024
Response from Cyndy-Guest Experience Representative on 26 Feb 2024
Ann, We would be honored to host your next visit to Gig Harbor. Thank you for sharing a positive review and rating for The INN. We are glad your appointments are conveniently near our hotel, and we are happy to welcome you early if possible.

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal for a room that slept 5. Only like 15 minutes from the Tacoma dome. Room was clean, staff was very friendly and breakfast was great.
Stayed 3 nights in Feb 2024
Response from Cyndy-Guest Experience Representative on 26 Feb 2024
Mike, We are delighted you enjoyed The INN's convenient location at Gig Harbor. Thank you for the excellent rating and wonderful review of our services.

6/10 Okay

jeff

Liked: Cleanliness
My stay was a Thursday night. The property gave me a unrequested room upgrade which was appreciated but did not really improve my overall experience as I was alone and did not value a larger suite. Breakfast included was very good. Main disappointment was the property could not honor the book-back discount card offer that was promoted by a flyer left in my room. I would have re-booked for an additional second day had they honored that deal. I was for "weekdays" only and I was told by the front desk manager in person that booking a Friday night was considered a weekend stay. Stupid.
Stayed 1 night in Feb 2024
Response from Cyndy-Guest Experience Representative on 26 Feb 2024
Thank you for your review, Jeff. We are sorry the weekend time frame at the hotel did not fit your plans. We are pleased to offer complimentary upgrades to our guests, but of course, the pricing will be different if you wish to stay for an additional day.

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn is lovely, clean and centrally located. It was a little noisy because of the proximity of SR16. The staff is friendly, professional and extremely helpful.
Stayed 3 nights in Feb 2024
Response from Cyndy-Guest Experience Representative on 24 Feb 2024
Thank you for your gracious review, Denise. We are glad you enjoyed visiting the INN and apologize for any noise that disturbed your rest. We hope you will return to have another lovely stay with us.

10/10 Excellent

Christopher, Santa Rosa

Stayed 1 night in Feb 2024
Response from Cyndy-Guest Experience Representative on 26 Feb 2024
Thank you for the perfect rating, Christopher. We are glad you enjoyed an outstanding stay at The INN at Gig Harbor,

10/10 Excellent

Christopher, Santa Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Cyndy-Guest Experience Representative on 26 Feb 2024
Christopher, We are delighted you had an awesome visit to The INN at Gig Harbor. Thank you for the wonderful rating, and we look forward to sharing our hospitality with you again.

10/10 Excellent

Sascha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay
Stayed 2 nights in Feb 2024
Response from Cyndy-Guest Experience Representative on 23 Feb 2024
Thank you for sharing an excellent rating and review of The INN at Gig Harbor, Sascha. We are glad you enjoyed your stay in one of our clean, comfortable guest rooms.

10/10 Excellent

Viola

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and accessibility to things in the area.
Stayed 2 nights in Feb 2024
Response from Cyndy-Guest Experience Representative on 22 Feb 2024
Thank you for the wonderful review, Viola! We are glad you enjoyed our hotel's location, and we hope you will return to visit The INN at Gig Harbor again.

10/10 Excellent

Katherine

Stayed 2 nights in Feb 2024
Response from Cyndy-Guest Experience Representative on 21 Mar 2024
Thank you for the perfect rating, Katherine. We are glad your recent visit to The INN At Gig Harbor was as expected and comfortable. We hope you will return to enjoy another great experience at our property.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice , all looks nice
Stayed 2 nights in Feb 2024
Response from Cyndy-Guest Experience Representative on 22 Feb 2024
Victor, We are delighted you enjoyed the new look of The INN at Gig Harbor. Thank you for an excellent rating, and we hope to see you again.

8/10 Good

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Cyndy-Guest Experience Representative on 19 Feb 2024
We appreciate your rating, Ivana. Thank you for taking a moment to give us your feedback, and we hope you will return to be our guest again in Gig Harbor.

10/10 Excellent

Bryan

Stayed 1 night in Feb 2024
Response from Cyndy-Guest Experience Representative on 18 Feb 2024
Thank you for the positive rating, Bryan! We are overjoyed to know we delivered a wonderful experience during your visit to The INN at Gig Harbor. We hope to see you again.

10/10 Excellent

Nus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Cyndy-Guest Experience Representative on 14 Feb 2024
Nuis, Thank you for the excellent rating you shared with other travelers to The INN at Gig Harbor. We look forward to hosting many more happy stays for you.

2/10 Terrible

Rachel

Travelled with family and small children
Place was pretty gross and dingy. There was a brown ish liquid splattered over the curtains, brown liquid splashed brown liquid near the toilet. The yellow lighting made it seem like a smoke lounge. The pillows were all different and the mattress lumpy from use. The staff was friendly and the location is fantastic though.
Stayed 1 night in Feb 2024
Response from Cyndy-Guest Experience Representative on 5 Feb 2024
Rachel, We are delighted you enjoyed our hotel's location and the friendly staff. We apologize for the room's condition and will schedule a deep clean for this space immediately. We hope to share a better experience with you in the future.

8/10 Good

Susan L.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn at Gig harbor is an excellent location to catch the Kitsap airporter going to SEA.
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 2 Feb 2024
Thank you, Susan, for the wonderful review. We are happy to help our guests secure a space on the shuttle when flying from Sea-Tac. We hope to be of further service to you again.

8/10 Good

Patrik

Stayed 1 night in Feb 2024
Response from Cyndy-Guest Experience Representative on 21 Mar 2024
Patrik, We are glad you enjoyed your visit to our Gig Harbor hotel and look forward to sharing our hospitality with you again.

10/10 Excellent

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Quiet
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 29 Jan 2024
Joan, Thank you for your great rating. We are delighted you had a peaceful experience at The INN at Gig Harbor. Please allow us the opportunity to welcome you for another lovely stay again.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 24 Jan 2024
Kenneth, Thank you for staying at The INN at Gig Harbor. Our team is pleased you enjoyed an outstanding stay and a comfortable experience. We look forward to seeing you again!

6/10 Okay

cindy

Travelled with pets
Liked: Cleanliness, staff & service, amenities
The staff are very kind, helpful, and professional. The property feels a bit dated. My suite has a small window in the bedroom which overlooked the highway and only opened 2 inches. There are no windows in the living space and it feels dark and devoid of natural light. This was not worth the price of the room. I’ll stay so ewheee else next time
Stayed 2 nights in Jan 2024
Response from Cyndy-Guest Experience Representative on 22 Jan 2024
Cindy, We are sorry you did not enjoy a happy experience at our hotel. We offer a variety of rooms at our hotel and feel another type of space will be more to your liking. We hope you will reconsider your decision not to return. We would love to host a better experience for you.

10/10 Excellent

Thug D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Cyndy-Guest Experience Representative on 22 Jan 2024
Thank you, Thug D, for your excellent rating of your experience at The INN at Gig Harbor. We appreciate you taking the time to share your feedback about our service and accommodations. We look forward to seeing you again.

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very nice staying at this hotel and gig harbor. The continental breakfast was good, the staff were very kind.
Stayed 2 nights in Jan 2024
Response from Cyndy-Guest Experience Representative on 19 Jan 2024
Tammy, We are delighted you enjoyed staying at Th INN at Gig Harbor. Thank you for the excellent rating and kind review we will share with our friendly staff. We hope you will join us again for another lovely stay.

6/10 Okay

Sandy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The rooms are in desperate need of updating. Some of the furniture was stained and ripped. Our room set up was not good. The area that had sitting other than the bed didn’t have a tv. The only tv was in the area with the bed.
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 18 Jan 2024
Thank you for taking the time to review your recent visit to our hotel in Gig Harbor, Sandy. We are always interested in hearing feedback on the comfort of our rooms. We hope to move forward with a property refresh soon and look forward to sharing our hospitality with you again.

8/10 Good

Michael

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location just off the highway. Several restaurants and shopping within walking distance. Has a shuttle to airport from a different company. Great amenities. Great bed . Very good nights sleep. Room was a little dirty carpet and .crumbs in sofa.
Stayed 2 nights in Jan 2024
Response from Cyndy-Guest Experience Representative on 12 Jan 2024
Michael, Thank you for responding to our review request. We are glad you enjoyed the accommodations at our INN. For a fee, the Bremerton Kitsap Airporter provides that reserved service to the airport. Our staff is happy to help guests make arrangements the day before departure. We are grateful for you letting us know that atten is needed in the room you occupied, and we look forward to sharing our hospitality with you again.

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff…very helpful and accommodating. Breakfast was delicious!! A very enjoyable stay overall
Stayed 3 nights in Jan 2024
Response from Cyndy-Guest Experience Representative on 11 Jan 2024
Larry, We are delighted you enjoyed your experience at The INN at Gig Harbor. We will make sure the staff knows you are happy with their service and the clean, comfortable accommodations they provide. It would be a pleasure to host another stay for you.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 10 Jan 2024
David, We are always proud to see an excellent rating shared by a guest for The INN at Gig Harbor. We are grateful you allowed us to make you feel at home and look forward to sharing our hospitality with you again.

10/10 Excellent

Bruce

Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 9 Jan 2024
Bruce, Thank you for taking a moment to post the excellent rating you feel The INN At Gig Harbor team deserves. We are delighted to provide a comfortable experience for our guests and look forward to sharing our hospitality with you again.

10/10 Excellent

Maureen

Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 26 Jan 2024
Our team at The INN At Gig Harbor was overjoyed to host your recent visit, Maureen. Thank you for the excellent rating. It would be a pleasure to share our hospitality with you again.

10/10 Excellent

Maiko, Bellingham

Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 9 Jan 2024
Thank you for the excellent rating, maiko! We look forward to sharing our wonderful hospitality and comfortable spaces of The INN At Gig Harbor with you again.

10/10 Excellent

Laure

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy my weekend getaway and will continue to go back!
Stayed 2 nights in Dec 2023
Response from Cyndy-Guest Experience Representative on 3 Jan 2024
Laure, We are delighted you enjoyed visiting The INN at Gig Harbor. Thank you for the gracious review of our service and accommodations. We look forward to welcoming you for another wonderful visit soon.

8/10 Good

Amy, Saint Louis

Travelled with partner
Liked: Staff & service
Historic hotel Needs some TLC Had issue with water pressure while we were there but they kept guests informed
Stayed 3 nights in Dec 2023
Response from Cyndy-Guest Experience Representative on 3 Jan 2024
We are delighted you had a great stay at our hotel, Amy. I appreciate your patience while we worked to resolve the water pressure issue. We hope you will visit us again when you are in Gig Harbor for a worry-free experience.

2/10 Terrible

Steve

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on 2 Jan 2024
I am sorry you were unhappy during your recent stay at our hotel. Steve. Please know we will try to provide guests with the most comfortable experience possible. We hope you will reach out to our tea and let us know what we can do differently to make another visit for you better.

10/10 Excellent

Robyn

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night frount desk lady (sorry, I forgot her name) was awesome. She was helpful friendly just wonderful. The day front desk were also great. The rooms (we had to switch rooms my own fault) were extremely clean. Bed was comfortable they even had decent pillows. Food was fine, but watch out if you as the lady a question about pastries, she is a little snappy. Get there early enough for the donuts, they are really good.
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on 30 Dec 2023
Robyn, Thank you for the great review! We are delighted you enjoyed your visit to The INN at Gig Harbor. We try to accommodate guests' requests when they ask to extend their stay, but we understand circumstances change and are happy to accommodate you in another room. Our management team will check with all staff members that they are providing the most courteous service possible. We hope you will return to enjoy another lovely visit with us.

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use additional EV charging stations. There were more then two plug in cars while I was there.
Response from Cyndy-Guest Experience Representative on 31 Jan 2024
Marxhall. We are delighted more and more folks are opting for an electric or hybrid vehicle. We are looking into providing more EV charging stations and hope you will return for another great stay at The INN at Gig Harbor.

10/10 Excellent

rebekah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on 26 Dec 2023
Thank you for the 10-star rating, Rebekah! We are glad you chose The INN at Gig Harbor to host your holiday travels. We are proud of our service and the clean, comfortable accommodations we provide guests. Please join us again soon.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Inn at Gig Harbor
Great place to stay!
Stayed 2 nights in Dec 2023
Response from Cyndy-Guest Experience Representative on 26 Dec 2023
We are grateful for the 10-star rating and great review, Edward! Thank you for staying with us at The INN at Gig Harbor. It was lovely to host your holiday travel.