Great place, breakfast just okay
The hotel was clean, our room was nice, comfortable and spacious. The ladies at the desk were very nice and helpful. They unlocked the laundry room for me after the official open hours. Breakfast was just ok. The coffee was awful and the ladies in charge of making sure food and drinks were stocked we're inattentive.
Comment from Hotel Management
28-Sep-2016 by Shilo Inns, Hotel Management
Dear Michiganians – Thank you for your cooperation in taking the time to review your recent stay. I have shared your comments with the staff and we are taking steps to address to improve. We appreciate your patronage and hope you will stay with us at the Shilo Inn & Suites Tacoma the next time you are in Tacoma. I can assure you we will do everything we can to make your stay a comfortable and happy one. Sincerely, J. Thompson, General Manager.