Ratings based on 51 Verified Reviews

3.6 out of 5
55% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Need upgrade

Posted 22-May-2018
This is our 2nd time here. It is an old hotel, and it needs to be upgraded. This time, our room was close to the Freeway, so it was a bid noisy. Friendly staffs, cozy room. Breakfast is free, but meatless. For the price I paid, i would return here again.
Comment from Hotel Management
23-May-2018 by Shilo Inn GM, Hotel Management
Thanks for your Reviews. Robert
5 out of 5
by A verified traveller

Posted 22-May-2018
Comment from Hotel Management
23-May-2018 by Shilo Inn GM, Hotel Management
Thank you for choosing Shilo Inn Robert Vellos GM
4 out of 5
by A verified traveller

Posted 21-May-2018
The hotel was quiet and orderly. Breakfast was quite good with a range of choices. I did not use the pool but I saw many people enjoying it. The lobby computer and printer were not working well, so I had some trouble printing my return boarding pass.
Comment from Hotel Management
21-May-2018 by Shilo Inn GM, Hotel Management
Thank you for you feedback. We appreciate it Robert Vellos GM
1 out of 5
by A verified traveller

Posted 21-May-2018
Our room was not ready when we arrived, no fitted sheets on the beds, no towels, very musky smell.. never staying again
Comment from Hotel Management
21-May-2018 by Shilo Inn GM, Hotel Management
Thank you for you feedback. We appreciate it Robert Vellos GM
5 out of 5
by A verified traveller

Posted 21-May-2018
Comment from Hotel Management
21-May-2018 by Shilo Inn GM, Hotel Management
Thanks for your feedback
2 out of 5
by A verified traveller

Posted 20-May-2018
Not the cleanest hotel and frustrating check in experience.
Comment from Hotel Management
21-May-2018 by Shilo Inn GM, Hotel Management
Thank you for you feedback. We appreciate it Robert Vellos GM
2 out of 5
by A verified traveller

Posted 20-May-2018
The pool and jacuzzi were filthy! You could take your fingernail and scrape the scum off of the tiles on the side. The water in the jacuzzi was cloudy and they tried to say it was from location, but even the steps getting into it were discolored. There were missing ceiling and wall tiles in the pool area and the steam room and sauna were out of order.
Comment from Hotel Management
21-May-2018 by Shilo Inn GM, Hotel Management
Thank you for you feedback. We appreciate it Robert Vellos GM
5 out of 5
Recommended
for Everyone
by A verified traveller from Orange, Virginia

My Favorite !!

Posted 16-May-2018
The staff was amazing. Courtesy, helpful, informative and overall the best I have had the pleasure to be around.
Comment from Hotel Management
16-May-2018 by Shilo Inn, Hotel Management
Hi Brenda I am glad you enjoyed your stay with us. Thank you for choosing Shilo Inn Robert Vellos General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-May-2018
The hotel is just off of the freeway, and near a bunch of restaurants, which makes it a decent location. We loved that we had access to the pool (which is a decent size) at all hours, and the staff was very friendly. The sauna and steam room were out of order while we were there. The room was fine, but the bathroom was tiny. Overall, a great experience for the price paid.
Comment from Hotel Management
15-May-2018 by Shilo Inn, Hotel Management
Thank you for choosing Shilo Inn. Glad you enjoyed your stay. Robert Vellos GM
5 out of 5
by A verified traveller from Washington State

Posted 15-May-2018
Their motto is "Affordable excellence." This was really the case! I always look for something under $100 a night--and this was the best I've ever found. It was clean, lots of amenities, large frig and microwave in the room, the bed was comfortable and the breakfast was good. I will stay here again when I come to this area.
Comment from Hotel Management
15-May-2018 by Shilo Inn, Hotel Management
Hi Cara I am so glad you enjoyed your stay with us. Looking forward in seeing you again. Robert Vellos GM