Noisy room that backed up to I-5. Had to keep A/C on all night as a constant noise so I didn't hear freeway traffic. Room had mold in the bathroom above the toilet. We had 3 in the room but each day when they cleaned the room they only stocked it for 2 ie 2 towels, 2 wash clothes etc.
Comment from Hotel Management
12-Sep-2016 by Shilo Inns, Hotel Management
Dear verified traveler – Thank you for your comments concerning your stay at the Shilo Inn & Suites Tacoma. I appreciate you taking the time to write and hope you will accept my apologizes for any inconvenience you experienced. I am disappointed we failed to give you the fine accommodations and consideration we strive for with all our guests – the type of service we pride ourselves in. I have taken steps to ensure the problem you experienced doesn’t happen again. We appreciate your patronage and hope you will stay with us again the next time you are in Tacoma. Sincerely, J. Thompson, General Manager