Staff couldn't have been friendlier but popcorn ceilings, dark décor, and a pretty basic breakfast was a disappointment. For the money I'm sure one could find better in Tacoma. Dreadful traffic problems in Tacoma by the way.
Comment from Hotel Management
18-Aug-2017 by Social media , Hotel Management
Dear limylawrence – Thank you for your comments concerning your recent stay at the Shilo Inn & Suites Tacoma. I appreciate your taking the time to write. Your comments on our staff performance were most generous and have been passed onto them, knowing it will serve as an inspiration to continue their efforts. I hope you will accept my apologies for any inconvenience you experienced. The 1st week of August is the busiest week of the year – with the annual celebration of Seafair, and the military also having a 2 ½ week Air Mobility Guardian exercise, and combined with Lady Gaga concert and road construction projects, it made traffic from Seattle to Olympia very trying to say the least. I hope you will give us an opportunity in the future to return to see the results of our upcoming renovation. We look forward to your return. Sincerely, J. Thompson, General Manager