Room double booked!
Had late check in due to our flight, walked up three flights of stairs w all of our luggage only to find screaming and yelling coming from down the hall from a room and as we got closer to our room I was upset I thought it was next to our room, and it was already past midnight, come to find out it WAS OUR ROOM the noise was coming from! Thank goodness for the loud noise though or we would have walked right in, instead we knocked. I can't imagine had that family been sleeping and we had walked in! If that was me I don't know what I would have done! Needless to say we had no choice but to stay that night but immediately cancelled the entire rest of our stay. Do not recommend!
Comment from Hotel Management
21-Oct-2016 by Yesenia G, Hotel Management
We wanted to start off by apologizing for the condition of your stay. We are unfortunate of the situation and appreciate you taking the time to leave a review. Once again we are sorry.