Ratings based on 251 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
52% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from British Columbia

A place to lay your head down, but not much else

Posted 23-Aug-2016
I stayed here for a night after a concert. Night staff were good, morning staff were disinterested. Breakfast was standard fare for a free hotel meal: eggs, waffles, and sausages with dry cereal. Actually, the eggs and sausages were really good. The room door and side door to the parking lot didn't always latch when the door closed, so that needs to be looked at. Room was clean, and the bed was comfortable. The showerhead could have used more water pressure, but water was hot. Lousy wifi.
4out of 5
by A verified traveller from TACOMA/FIFE, WA

A child's dream to two tubed slides at the pool.

Posted 23-Aug-2016
The stairs of the building and hotel are very small to step up and down with your suitcase. Also the halls are to narrow when there are crowd's of people going or leaving the pool.
4out of 5
by A verified traveller

Nice hotel close to lots of businesses.

Posted 22-Aug-2016
Great staff and a good breakfast! Just needs some chairs to set on.
2out of 5
by A verified traveller

Posted 21-Aug-2016
The bedding wasn't clean and had stains on it. The noise was horrible but it is right next to the freeway.
3out of 5
by A verified traveller

Decent

Posted 21-Aug-2016
The staff was nice. We got at room right next to the busy street, that was loud, so I would specify where you want to be. Breakfast was nice. Eggs and sausage, waffle and cereal with milk.
5out of 5
by A verified traveller from Richland, WA

Business trip with kids

Posted 20-Aug-2016
Awesome water slides- that's why we chose this hotel. Coming for a second time. Everything was great. The breakfast was OK but it was too crowded and long wait. May be an extra waffle maker and a toaster will be good. will stay here again.
2out of 5
by A verified traveller from Alaska

Not worth the money

Posted 20-Aug-2016
Pros: The bed was new and nice. Water pressure was very good
Cons: Room smelled musty. Had to leave the window open all the time, to keep air fresh. Furniture was in need of replacement. No in-room coffee maker.
Location: The area is classic, anonymous, American retail strip. A cookie cutter brought down on Amarillo would pull up something like Federal Way.
If this is a 3-star hotel, my name is bonklewonkle. How can a 3-star hotel not have an elevator? How can a 3-star hotel be located a stone's throw from a very noisy freeway offramp?
3out of 5
by A verified traveller from Mount Vernon, WA

Too Close to the Freeway

Posted 19-Aug-2016
Pros: We did enjoy the pool with the waterslides although it was a little crowded and the slides aren't open for use without a lifeguard present.
Cons: The rooms need curtains that actually close. They are more for decoration than functionality.
Location: Close to Wild Waves and the mall but also too close to the freeway entrance.
The hotel is very close to the freeway and it was nearly impossible to sleep due to the noise and light from the cars. The curtains did not close and the A/C unit was very loud. We were also able to clearly hear the sound from other guests in the hallway and other rooms. The room looked nice but was a little small and there was no coffee pot in the room.
2out of 5
by A verified traveller

Good location and decent pool

Posted 19-Aug-2016
Decent hotel. Room was clean enough, staff was friendly and helpful. Pool was nice and kids enjoyed the waterslides, they even has a lifeguard on duty which is rare at a hotel. Other than that, everything was mediocre. Room on the smaller side, no coffee maker in room which was a big negative for us.
3out of 5
by A verified traveller

Next to freeway, really loud

Posted 18-Aug-2016
slides monitored by lifeguards, one kid per slides at a time. Hotel is odd shaped, too close to freeway and really noisy. Holes in Sheetrock in our room... Not sure why these were not repaired