Ratings based on 1,098 Verified Reviews

3.3 out of 5
56% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
1out of 5
by A verified traveller from WA

Nice staff, very run-down facility

Posted 19-Feb-2017
The hotel staff was very friendly. Tanya did a great job keeping up with a very busy breakfast area. The hotel itself was dirty--stuff on the floors of the hallways, peeling paint and wallpaper. Our room in particular had a lamp hanging on the wall crooked, dark hairs in the bathroom, dust and dirt along the edges of the carpet. Garbage behind the nightstand. I didn't feel comfortable walking around barefoot. I was glad we were only there one night. We won't stay there again.
Comment from Hotel Management
21-Feb-2017 by Yesenia G, Hotel Management
At Red Lion we wanted to apologize for the condition of your stay. We are sorry about the situation. Thank you for bringing this to our attention as it will be addressed.
3out of 5
by A verified traveller from seattle, wa

Decent hotel, close to the convention center.

Posted 16-Feb-2017
This hotel was comfortable enough, though I will say had I been there before I wouldn't have brought children. Its within walking distance to most things you could need during your stay and has a fitness center and pool. If you need something last minute it's not a bad choice. It is a little steep considering the condition of the building, but not unreasonable. I would give 3.5 of 5 stars.
Comment from Hotel Management
16-Feb-2017 by Yesenia G, Hotel Management
At Red Lion we wanted to thank you for taking the time to leave a review, we are pleased you took the time to leave a review. We look forward to seeing you in the future.
4out of 5
Recommended
for Everyone
by A verified traveller from grayland wa

Staff was very helpful

Posted 15-Feb-2017
Staff helped me with existing restaurants that delivered.
Comment from Hotel Management
16-Feb-2017 by Yesenia G, Hotel Management
Thank you for taking the time to leave a review, we are more then pleased you enjoyed your stay. We look forward to seeing you in the future.
2out of 5
by A verified traveller from Oregon

Excellent staff, pool, and breakfast.

Posted 13-Feb-2017
Pros: Staff, pool, and the continental breakfast was great. Also, easy on and off free way access.
Cons: Needs new carpet in hallways and room, showers need to be cleaned or replaced, and rooms and doors need to be repainted (professionally).
Location: Location is great if you're in town visiting relatives at the hospital.
Excellent staff, pool, and breakfast but other than that in need of an update. Shower in room had mold, carpet was stained and needs replacing, AC sounded like a semi starting up whenever it popped on, and the walls in the rooms are extremely thin.
Comment from Hotel Management
15-Feb-2017 by Yesenia G, Hotel Management
Thank you for taking the time to leave a review, we are sorry about the situation you described. Thank you for bringing this to our attention as it will be addressed.
1out of 5
by A verified traveller from M

Posted 10-Feb-2017
absolutely awful. Dirty. Dangerous part of town. I have rmailed the hotel twice to complain, and each time my emails are returned
Comment from Hotel Management
14-Feb-2017 by Yesenia G, Hotel Management
At Red Lion we wanted to apologize for the condition of your stay, we are sorry about the situation. Thank you for bringing this to our attention as it will be adressed.
2out of 5
by A verified traveller from Oak Harbor

Aging hotel with no amenities.

Posted 07-Feb-2017
First step into the room it smelled stale and we immediately noticed the bed linens looked rumpled and used. They were all dingy and stained. There were few towels and mold on the grout in the bathroom. It was supposedly a handicap room but no rails to help accessing the toilet only climbing in and out of regular shower. Not even coffee provided and that was a first for me.
Comment from Hotel Management
11-Feb-2017 by Yesenia G, Hotel Management
We wanted to apologize for the condition of your stay, we are sorry about the situation. Thank you for bringing this to our attention as it will be addressed.
4out of 5
Recommended
for Everyone
by A verified traveller

Nice motel showing its age

Posted 04-Feb-2017
No real complaints. The bed was comfortable, the room clean, the breakfast typical for hotels in this price range, though the bread type items weren't too fresh. As my wife put it, the hotel had seen it's glory days in the past, but it was certainly a pleasant stay. If I have one complaint it was that there was no comfortable seating in the lobby. Eveything had been swalllowed up by the breakfast area.
Comment from Hotel Management
04-Feb-2017 by Yesenia G, Hotel Management
At Red Lion inn and suites we wanted to thank you for taking the time to leave a review, thank you for the feedback as it helps us grow and improve in all aspects. We look forward to seeing you in the future.
2out of 5
by A verified traveller

Posted 03-Feb-2017
Both shower and tub were in disrepair and dirty. Smears of red and blue paint on the carpet throughout the suite. Was generally dirty, on the floor and in the closet.
Comment from Hotel Management
07-Feb-2017 by Yesenia G, Hotel Management
At Red Lion we wanted to apologize for the condition of your stay, we are sorry about the situation. Thank you for bringing this to our attention as it will be addressed.
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Feb-2017
Loved the breakfast. Building is a little old but doable Rooms were clean but a little cold. Beds were a little hard.
Comment from Hotel Management
03-Feb-2017 by Yesenia G, Hotel Management
At Red Lion we wanted to thank you for taking the time to leave a review, we are more then pleased you enjoyed your stay. Thank you for the feedback as it helps us grow and improve in all aspects. We look forward to seeing you in the future.
1out of 5
by A verified traveller from b

Moldy mildew and marijuana

Posted 30-Jan-2017
The bathroom was so bad we gagged at the smell. It was black with mold and mildew. The next room reeked with marijuana. I am calling the health department. It did not seem safe to seem this all night.
Comment from Hotel Management
01-Feb-2017 by Yesenia G, Hotel Management
At Red Lion inn we wanted to apologize for the condition of your stay, we are sorry for the condition of your stay, thank you for bringing this to our attention as it will be addressed.