Undergoing Complete Renovation
The hotel is undergoing a complete renovation which was not known at the time of booking this hotel. The toilet was not bolted down, the exercise room reeked of dampness from the old carpet. the desk chair was broken, the elevator had food on the floor and the walls were dirty. I think the remodel will make this hotel a better place in the future. If I had known going into this I might have had a different expectation but unfortunately, there wassn't information about the renovation when booking here.
Comment from Hotel Management
14-Sep-2017 by Yesenia G, Hotel Management
At Red Lion we wanted to thank you for taking the time to leave a review, we are sorry about the situation. Thank you as the feedback helps us learn where we can continue to grow and develop as a team. Once again we are sorry.