Do they know what a steam cleaner is?
Staff was super nice and helpful, but room was terrible. Tiles were cracked, plaster was being redone and flakes on carpet all over. Stains on couches, chairs, carpets...looked like spring break just got over and they forgot to clean.
I walked access carpet in my socks and they were filthy on bottoms from floors. Opened microwave to heat something and had to clean it first...
Then there was the advertised "free hot breakfast"...well they were remodeling so it was cold breakfast, which I thought might be some nice rolls and fruit etc..but I get downstairs & it's a few dry bagels, bread for toast, some cereal & milk, a couple yogurt choices, and bruised bananas. I'm telling you I've been to this hotel in years past and it was nice, but this is really the pits. I'm very disappointed in how far down hill its gone. I am not posting pictures, as I feel they can do better & am hoping this was just a bad month.