Very Rude Morning Manager
Requested late check-out. At check-in, I inquired about late check-out request. Male staff was polite and said I would need to check with morning staff.
Bought WI-fi from night staff. Inquired about late check-out. Informed same info.
After my morning meeting back at motel, I called front desk. Male staff said my late check-out was fine.
11AM, housekeeping knocks on door. I inform her that I was cleared for late check-out @ 12:30PM.
12:25PM, housekeeping and morning female manager knocks on door loud. I open door and all my bags are on the bed closest to door, garbage is picked up, towels in one pile, tv off, and the used small bars of soap are disposed in garbage. Easy clean up for housekeeping. This is the way I leave motel/hotel rooms to insure I have all my belongings. Manager rudely says, "Check-out is 11! Do you want to pay for another day!(not asking)"
I'm surprised/confused, "You guys said my late check-out was ok. I called this morning after I got back from my meeting."
"Who said it was ok?"
"The front desk guy I talked to this morning when I called down there."
She muttered/mumbled a combination of "SMH" and "Oh" together.
I already double checked the room and was on the way out when they knocked, so I carefully grabbed my belongings and started to load my vehicle. Manager opens curtains and touched a couple things and walked out. They both walked away without no apologies. I have never been talked to in such a tone like I was a child.