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Reviews of Motel 6 Tacoma, WA - South

2 out of 5
Motel 6 Tacoma, WA - South
1811 S 76th St, Tacoma, WA

Reviews

6.6
Rating 10 - Excellent. 291 out of 1000 reviews" "
Rating 8 - Good. 209 out of 1000 reviews" "
Rating 6 - Okay. 178 out of 1000 reviews" "
Rating 4 - Poor. 118 out of 1000 reviews" "
Rating 2 - Terrible. 204 out of 1000 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Oge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 1 night in Mar 2024

8/10 Good

Oge

Business traveller
Liked: Amenities, property conditions & facilities
Perfect spot
Stayed 2 nights in Apr 2024

2/10 Terrible

Jasmine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

LeAnna

Liked: Cleanliness, staff & service, property conditions & facilities
Close to restaurant to eat at .
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Shirley

Great costumer service
Stayed 1 night in Apr 2024

10/10 Excellent

Cheleen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would love to come back here again…Thank You Des for helping out will never forget how you treat us customer with a smile and AWESOME CUSTOMER SERVICE! would recommend this place to everyone! THANK YOU!
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 3 Apr 2024
Hi Cheleen, We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Natalie #Team6

10/10 Excellent

Nicholas

Stayed 1 night in Mar 2024

8/10 Good

Sio

Liked: Cleanliness
Everything is all good ty
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Sio,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Excellent

Francis

Liked: Staff & service
Everything was great just wish they had laundry services
Stayed 1 night in Mar 2024

8/10 Good

Sio

Travelled with family, Business traveller
Liked: Staff & service, amenities
Every thing is okay
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Sio,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Excellent

Sio

Liked: Cleanliness, property conditions & facilities
Everything is okay
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Sio,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Excellent

Cheleen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never have a problem since i stay here…
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Cheleen, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 29 Mar 2024
Hi Jennifer,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

4/10 Poor

Francis

Travelled with pets
Disliked: Amenities
Location is the only thing good
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Francis,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Cheleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank You Des for Your Awesome Customer Service!
Stayed 4 nights in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Cheleen,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

10/10 Excellent

Annadivine

Stayed 2 nights in Mar 2024

2/10 Terrible

Wesley

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
the front desk staff kicked me out of the hotel even though i had paid online (through expedia) and didn’t check in with the front desk. i attempted to call the front desk and the phone rang on and on no answer. it’s freezing outside with sideways rain and wind and these so called staff have been keeping the lobby locked and forcing customers to stand outside in the cold and communicate thru a night window DURING THE DAY. so instead of phoning my room and letting me know i needed to fill out more paper or something (it still wasn’t made clear to me what exactly i was supposed to do) these lovely staff people kicked me out. they sent a homely little man to WATCH ME pack my things while he stood in the doorway of the room (that i’d PAID FOR) with the door wide open with the wind and rain coming in acting like i was some sort of criminal. the beautiful staff of this gorgeous establishment then lied to me about when the manager would be on duty and refused to give me a means of contacting said manager, actually repeatedly shouting WE WILL NOT GIVE U THE MANAGERS HOME PHONE NUMBER, which i wasn’t asking them to do in the first place. later after getting in touch with expedia, this paradise of an inn then refused the request for a full refund. so after treating me like a criminal and a dog and kicking me out of a room id paid for, these god blessed children of christ also thought they were ENTITLED TO MY MONEY. jesus take the wheel. dont ever stay here.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Roy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Cheleen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love there customer service…Feel welcome whenever i booked a reservation with them.. Love the positive vibes and welcoming us with a SMILE!..
Stayed 4 nights in Mar 2024
Response from Nancy Y. on 19 Mar 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Henry Jr

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how peaceful it is and a very safe place. Don’t have to worry about anything. Very relaxing.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Cheleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love there customer service..when ever i booked a reservation i have no problem with them at all…
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Jennifer

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love it
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

Cheleen

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff and everything…
Stayed 4 nights in Feb 2024
Response from Brand Experience Team on 29 Mar 2024
Hi Cheleen,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Roosevelt

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely nothing
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Roosevelt,Thank you for the perfect rating!! Maz K.#Team6

4/10 Poor

Dawn

Stayed 2 nights in Feb 2024

10/10 Excellent

Zane

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and rooms were very precessional and nice! All in all a very good safe and comfortable stay!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Zane,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Sun

Disliked: Cleanliness, amenities, property conditions & facilities
Dorthy I booked nonsmoking and room smells like astray. Filthy and door key did not work. I will never stay at motel 6 I could not sleep because I felt unsafe. There were strange guys wondering around parking. I am glad I could get out safely next day!
Stayed 1 night in Feb 2024
Response from Nancy Y. on 7 Mar 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Darion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean in the room
Stayed 1 night in Jan 2024
Response from Nancy Y. on 7 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Jesse

Stayed 2 nights in Feb 2024

8/10 Good

Ty Charles

Stayed 1 night in Feb 2024

10/10 Excellent

Zachary, South Waverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good motel . Customer service was amazing
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hi ZacharyWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff is always friendly and always helpful whenever i need them.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 21 Feb 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 Good

Israel

Liked: Staff & service
Stayed 3 nights in Feb 2024

6/10 Okay

Cheryl

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Booked a 2 day stay and was given a room with the door that had been kicked in and wouldn’t close went back for a different room and was forced to take a no cleaned room smoking room. Asked to speak to a manager or get their name and number but was told their boss was only there Monday from 10am till 2pm Iwith a promise of a discount but didn’t get it. I was appalled at what happened and will never use this place again. Just unbelievable the conditions of what was a good company
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 14 Feb 2024
Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Kaur J.#Team6

2/10 Terrible

Machelle

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had bedbugs was bitting a couple of times
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi Machelle,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

4/10 Poor

Jessi

Stayed 1 night in Jan 2024
Response from Nancy Y. on 7 Feb 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

6/10 Okay

Hayde, Grand Rapids

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Nancy Y. on 7 Feb 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few times and it has been nice for the price, the staff is friendly and helpful.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi Leah, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

2/10 Terrible

Brittany

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like that i paid for the room for 3 nights and housekeeping went in my room and stole items
Stayed 3 nights in Jan 2024
Response from Brand Experience Team on 30 Jan 2024
Hi Brittany,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

2/10 Terrible

Brittany

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like how dirty the rooms were at all
Stayed 3 nights in Jan 2024
Response from Brand Experience Team on 30 Jan 2024
Hi Brittany,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Iosefa

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Trevor

Disliked: Amenities, property conditions & facilities
It was okay,A lot of stuff was falling apart in my room.Only had a tiny blanket. The door lock was broke looks like the door got kicked in at some point
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 23 Jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Livia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was quick and efficient. Molly was Fantastic!!!!! It was truly a great experience. Clean run, friendly staff and relaxing atmosphere. 10/10
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 23 Jan 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Genaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff and the cleanliness of the rooms. Love that I can have my dog with me
Stayed 5 nights in Dec 2023
Response from Brand Experience Team on 16 Jan 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Jennifer

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is awesome especially Molly. The rooms are clean and it’s a nice place to stay
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 16 Jan 2024
Hi Jennifer, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

6/10 Okay

Christina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Staff is helpful, i dont like that i have to pay more for a refrigerator and a microwave. Whenever i get a room here i always have to do my own cleaning.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 16 Jan 2024
Hi Christina, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6