Ratings based on 1,033 Verified Reviews

3.8 out of 5
79% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller

amenity

Posted 17-Jan-2018
better smelling soap and need lotions in rooms also most hotels have complimentary drinks
Comment from Hotel Management
17-Jan-2018 by JB - GM, Hotel Management
Thank you for your feedback. We are adding lotion in our rooms by March. Thank you for staying with us. JB - GM
5 out of 5
Recommended
for Everyone
by A verified traveller

Highly recommended!

Posted 14-Jan-2018
Pros: Everything!
Cons: I can't think of anything
We needed a hotel in Tacoma for a brief overnight stay. La Quinta was great. Good, clean comfortable rooms with a substantial included breakfast. The staff are incredibly friendly and professional. I'd say it would be perfect for business travel when you need a hotel en route between states/regions. It's not "luxury" or a "room with a view," but if you need a great place to sleep and be comfy overnight and in the AM with coffee in your room or at the front desk, it's just fantastic.
Comment from Hotel Management
17-Jan-2018 by JB - GM, Hotel Management
You made my day! Thank you for your review. I look forward to reading at my all property meeting. JB - GM
5 out of 5
Recommended
for Everyone
by A verified traveller from Rainier, WA

Best nights sleep in a while

Posted 08-Jan-2018
Wife and I stayed here a few weeks ago. Needed a hotel for the night and lucky for us they had space for us. Especially after the night before where we stayed in a hotel that the mattress was like concrete. Yay.
Comment from Hotel Management
10-Jan-2018 by JB - GM, Hotel Management
Thank you very much for your review. I look forward to sharing with my team. JB - GM
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-Jan-2018
Pleasant check in and very friendly. Room was clean but maid service was slow and not thorough.
Comment from Hotel Management
08-Jan-2018 by JB - GM, Hotel Management
Thank you for the compliments and thank you for the feedback on housekeeping. We appreciate you! JB - GM
3 out of 5
by A verified traveller

disappointed

Posted 28-Dec-2017
Pros: look at my history. I've been coming to you hotel for years. I think it may have been my last.
Cons: read above
I've stayed with you for years. I made this reservation well in advance and nothing was shared that you pretty much were going to cut the services prior to Christmas day to a bare minimum. I stopped and shared when I arrived in Tacoma around 10:00AM and would be a late arrival as I was there to be with my 97 year old father until he went to bed for the evening. When I arrived I was given room 123 set up for the disabled. The heater ran every 15-20 seconds with first a blast of cold air. I even turned the unit to "off" and it decided to blow cold air. I made a blockade out of a chair and pillows and covered my head to try to avoid the cool air. Worst experience I've had in a "hotel" ever.
Comment from Hotel Management
31-Dec-2017 by Stephanie T. - AGM, Hotel Management
Thank you for your feedback, I do appreciate it. I am sorry to hear about your heater and will let our maintenance department know so they can look into it. Was our front desk not able to move you to another room so that your stay was comfortable? Again, my apologies - we work hard to make every guest's stay a great one, I am sorry that this one did not exceed your expectations.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-Dec-2017
Nice upgrades, very friendly staff, spacious rooms.
Comment from Hotel Management
09-Dec-2017 by JB - GM, Hotel Management
Thank you very much for the nice review. Happy Holidays! JB - GM
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, close to the Tacoma Dome

Posted 04-Dec-2017
Hotel is very clean, beautiful lobby, nice comfortable rooms and wonderful staff from the front desk to the housekeeping staff. Hotel was booked the night we stayed, due to the high school state championship games, but the rooms were very quiet and comfortable. I have read other reviews that stated the location wasn't great, but our group never felt uneasy or really noticed any area problems.
Comment from Hotel Management
04-Dec-2017 by JB - GM, Hotel Management
Thank you very much for your review! And thank you for staying with us! JB - GM
3 out of 5
Recommended
for Everyone
by A verified traveller

No radio

Posted 26-Nov-2017
Cons: Bring back radios.
My stay was just fine except LaQuinta has eliminated clock radios from all their rooms. They don't even have radios one can use on request. My habit is to wake up to the radio, not a beep, beep, beep but now I have no choice but the alarm. And if I want to listen to the radio, I have to use my laptop. That requires me to get up, turn on the light, put on my glasses, log on to the laptop, launch a browser, navigate to the station's website, and launch their streaming audio. By the time I have done all that, I am fully awake. No more dozing in bed gradually awakening to soft sounds. NOT HAPPY ABOUT THIS.
Comment from Hotel Management
30-Nov-2017 by JB - GM, Hotel Management
We do have clock radios. I am so sorry if yours was missing in your room. We even have a few extra just in case. Feel free to call me to discuss if you like. JB - GM
4 out of 5
Recommended
for Everyone
by A verified traveller from Tacoma, Wa

This was a hotel that was extremely convenient

Posted 21-Nov-2017
So far as we checked in it was fairly good service everything was as needed and As Told disappointed about the pool and was convenient for where we needed to be
Comment from Hotel Management
30-Nov-2017 by JB - GM, Hotel Management
Thank you for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Nov-2017
Friendly customer service. Room was clean and neat.
Comment from Hotel Management
20-Nov-2017 by JB - GM, Hotel Management
You made my day! Thank you for the 5 stars and the compliments. I look forward to sharing with my team.