Ratings based on 1,109 Verified Reviews

3.8 out of 5
78% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia-verified reviews
4 out of 5
Recommended
for Everyone
by a verified traveller

Posted 18-Jun-2018
Good hotel for a business trip - not close to too much but adequate hotel rooms with a very friendly staff
Comment from Hotel Management
21-Jun-2018 by JB - GM, Hotel Management
Thank you for your review and the compliment about my staff. We appreciate you.
3 out of 5
by a verified traveller from Van, BC

Posted 15-Jun-2018
The check in staff, front desk staff, restaurant staff and housekeeping team were all amazing. Incredibly friendly, accommodating, cheerful and happy to help however they could! Construction down the road at night caused a lot of noise and vibration on the north end of the hotel. There wasn't anything that could be done. The bed and pillows aren't the best, the bed was very hard and the pillows reminded me why I should always travel with my own. The room was clean and well kept, though. The AC unit shut off in the middle of the night and it became very warm in the room - so warm that it woke me up and I had to get up to turn it back on so I could sleep comfortably.
Comment from Hotel Management
17-Jun-2018 by ST - AGM, Hotel Management
Thank you for your review. I am glad you enjoyed our staff's friendly serve and that you liked our room! I'm sorry the bed wasn't to your liking. Please feel free to ask for alternate pillows at the front desk. Thanks for staying with us!
5 out of 5
Recommended
for Everyone
by a verified traveller from Tacoma dome

Affordable and good location

Posted 11-Jun-2018
It was one of the most comfortable beds I have ever slept in!! Very quiet room and check in was quick and easy!!
Comment from Hotel Management
11-Jun-2018 by JB - GM, Hotel Management
You made my day! Thank you for the 5 star rating and for the compliments! We appreciate you! JB - GM
4 out of 5
by a verified traveller

Posted 05-Jun-2018
Nice hotel close to Tacoma Dome
Comment from Hotel Management
05-Jun-2018 by JB - GM, Hotel Management
We appreciate you staying with us and hope you come back again soon.
5 out of 5
Recommended
for Everyone
by a verified traveller

Clean , friendly...

Posted 02-Jun-2018
Very clean, roomy, safe. Hotel staff seemed very pleasant and happy to be at work, I appreciate that. Resturant was good. A bit too cold for the pool yet, but was pleasant to sit outside by the clean pool.
Comment from Hotel Management
03-Jun-2018 by ST - AGM, Hotel Management
Thanks for your 5-Star review! I am happy to hear that you enjoyed your stay. For future reference, when our seasonal pool is open it is heated to 88 degrees. Thanks again and I hope we'll see you here again soon!
4 out of 5
by a verified traveller from Seattle

Posted 30-May-2018
Comment from Hotel Management
30-May-2018 by ST - AGM, Hotel Management
Thank you for your review and thank you for staying with us!
5 out of 5
by a verified traveller from Vancouver, Canada

Posted 28-May-2018
Nice hotel. Looks like newly renovated. Good location close to tacoma dt. Complimentary coffee 24/7 at lobby. Breakfast is good enough but not continental. Overall we had a good overnight stay.
Comment from Hotel Management
02-Jun-2018 by ST -AGM, Hotel Management
Thank you for your 5-Star review! I am glad you enjoyed your stay!
5 out of 5
by a verified traveller

Posted 28-May-2018
Dog friendly, great staff, nice enough rooms, easy location, free parking, free Wi-Fi, outdoor pool, restaurant with bar and room service, and free breakfast. Just wish the rooms had small fridges too. Otherwise it checks all the boxes.
Comment from Hotel Management
05-Jun-2018 by JB - GM, Hotel Management
Thank you for the compliments and thank you very much for staying with us.
4 out of 5
by a verified traveller from Long Island, NY

Posted 23-May-2018
Comment from Hotel Management
03-Jun-2018 by ST - AGM, Hotel Management
Thank you for your review and thanks for staying with us!
4 out of 5
by a verified traveller from Vancouver

Posted 21-May-2018
Very nice, newly renovated and very clean. We went to a concert, which made this hotel very convenient. Will stay here again in the future. Good value and one of nicest in the area!
Comment from Hotel Management
21-May-2018 by ST - AGM, Hotel Management
Thank you for your review! I am happy to see that you enjoyed your stay and look forward to having you stay with us again!