Ratings based on 1,080 Verified Reviews

3.8 out of 5
79% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Apr-2018
Wish the lounge closed at 10pm n a Saturday Otherwise comfortable to stay
Comment from Hotel Management
16-Apr-2018 by JB - GM, Hotel Management
Thank you for your feedback. And thank you for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveller from benicia ca

Staff amazing!!!

Posted 13-Apr-2018
Great hotel and they allow you pets !! Staff incredible and very accommodating
Comment from Hotel Management
16-Apr-2018 by JB - GM, Hotel Management
Thank you very much for your review! For the 5 star rating! For the compliments about my staff! And sharing your dog. I heard many people were amazed. JB - GM
4 out of 5
Recommended
for Everyone
by A verified traveller from tacoma

Good price and quality

Posted 07-Apr-2018
Room first smelled a little weird, but the windows aired it out. Good experience overall though
Comment from Hotel Management
11-Apr-2018 by JB - GM, Hotel Management
Thank you for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveller from Washington

Very quiet, clean and comfortable hotel.

Posted 07-Apr-2018
Pros: Easy location and very quiet!
Cons: Nothing about the hotel could be improved, it was very nice.
Location: We traveled here for business, but nothing seemed close by. We did not eat dinner in the hotel restaurant, so traveled for a restaurant.
We stayed here for business and because we had our pet with us, we chose La Quinta. This hotel is close to the freeway but not in an area where we could walk our dog safely. It was fine if we walked him on the hotel property but be aware this is not a place where I would comfortably walk with my dog in the neighborhood. The hotel was beautiful, the staff wonderful and the rooms were very quiet! We will definitely stay again, but probably leave the dog at home next time.
Comment from Hotel Management
11-Apr-2018 by JB - GM, Hotel Management
Thank you for your review and the compliments. We appreciate you.
3 out of 5
Recommended
for Everyone
by A verified traveller

In need of some updates

Posted 04-Apr-2018
The room was plenty big, however, there are not enough outlets to charge your phone etc. Also, the shower was not very clean - attention to detail much needed.
Comment from Hotel Management
05-Apr-2018 by JB - GM, Hotel Management
Thank you for the feedback and thank you for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Apr-2018
Nice hotel, but close to freeway. Ask for rooms opposite to freeway due to noise. Staff was very attentive and polite. Room clean and bed comfortable.
Comment from Hotel Management
05-Apr-2018 by JB - GM, Hotel Management
Thank you for staying with us!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-Apr-2018
Everything was very nice and in my opinion good for Tacoma. As someone who’s grown up in Tacoma it’s hard to find a good hotel that’ll make you feel safe. There was on site security which made me not have to worry about my car, the rooms were nice and clean and so far as soon as I checked in the woman who helped me was so nice!
Comment from Hotel Management
05-Apr-2018 by JB - GM, Hotel Management
You made my day! Thank you very much for the review. I look forward to sharing with my team. JB - GM
4 out of 5
Recommended
for Everyone
by A verified traveller from Wenatchee

Posted 19-Mar-2018
The hotel rooms need to upgraded, old furniture. Rooms need matching couches not random colors
Comment from Hotel Management
19-Mar-2018 by JB - GM, Hotel Management
Thank you for your feedback, and thank you for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel. Close to dome

Posted 19-Mar-2018
Lots of free parking and free breakfast. Close to the dome. Would stay again. Easy to park unlike BW.
3 out of 5
by A verified traveller

Renovated, but noisy and in a rough area of town.

Posted 19-Mar-2018
Pros: It was updated and modern.
Cons: Lobby, elevator and hallway cleanliness. Onsite dining service. It can't do much about it's location, but we didn't feel safe.
We stayed one night at the La Quinta Inn, and it wasn't a great experience. The hotel is next to the freeway, and our room faced the road. There was a construction project across from us that was active all night. That combined with the highway noise made sleep difficult. There is also a homeless camp just over a block away, when we arrived an ambulance was picking up a deceased person. This led to concerns about personal and vehicle safety, which were amplified by the presence of a Security Guard at the front door and the main entrance requiring a room key to get in after 10 PM. We tried the onsite dining, but waited over 5 minutes in the entrance without anyone visible or showing up to seat us. We left. I think the most telling sign for us to leave should have been the large bowl of earplugs on the front desk with a sign that said "For our guests who are light sleepers." We should have gone somewhere else after seeing it.
Comment from Hotel Management
21-Mar-2018 by JB - GM, Hotel Management
Thank you for your review and thank you for staying with us. And thank you for your feedback, as it helps us to provide better service. Have a great day.