Ratings based on 877 Verified Reviews

3.7 out of 5
78% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from olympia, wa

well priced hotel by downtown tacoma

Posted 13-Feb-2017
this hotel is in a great location. close to downtown Tacoma & well priced. the room was a great size & beds were comfy. the girls @ the front desk were efficient & very nice. there was a lot of people staying in the hotel the night we were there, but our room was nice & quiet
Comment from Hotel Management
15-Feb-2017 by JB - GM, Hotel Management
Thank you for taking the time to send a review. We appreciate all your compliments. I look forward to sharing with my team. Please come again soon.
3out of 5
by A verified traveller from Washington

Needs help

Posted 13-Feb-2017
Apparently the night-time auditor has issues. You could definitely tell by the look in her eyes that she was using drugs. We stayed there on many occasions and this was the first time that we were very displeased
Comment from Hotel Management
15-Feb-2017 by JB- GM, Hotel Management
Thank you for taking the time to fill out a review, and thank you for your specific comments about my employee. I hope to see you back again soon.
3out of 5
Recommended
for Everyone
by A verified traveller from Victoria, B.C.

Nice newly renovated hotel.

Posted 21-Jan-2017
Pros: The colours, cleanliness, restaurant, the food was delicious on the full menu. The complimentary continental breakfast was good. No complalints.
Cons: Nothing.
Hello: There were four of us in the newly renovated La Quinta Tacoma hotel. The heating system in our room was very loud, with cold air, and noise. The old heating system was still in the room, so it was a combination of the thermostat on the wall and the old system with the fan. I slept closest to the window, the old system was below the window, you could turn the fan on or off. So it went between warm and cold and very very cold when it did not turn off. We had the front desk look at it, the sent extra duvets and that helped. They did offer a new room but because we only had one more night we did not want to move all our stuff. As we were out all day long, we were fine with the extra bedding which they supplied. The heating system person did check this complaint and I am sure they will be rectifying the situation. We would stay there again. Thank you.
Comment from Hotel Management
15-Feb-2017 by JB - GM, Hotel Management
Thank you very much for your compliments and for choosing to stay with us. We hope to see you back again soon.
3out of 5
Recommended
for Everyone
by A verified traveller from bend, oregon

Visiting family over the holidays

Posted 27-Dec-2016
We've stayed at this property a few times in the past and have always had a good experience. We can bring our dogs with us at no extra charge. They had remodeled since our last stay and it was very nice. The only negatives were: We hung our towels over the shower rod, which I thought was the universal sign that we would reuse them, but they were taken away and new ones were put out. They did not replenish our coffee, and the free breakfast wasn't served until 6:30 which meant we had to get coffee from the lobby and they only had creamer available. Our room key did not work on our last night and we had to go to the front desk 3 times to try and fix it. The girl at the desk was very nice and did get us into our room with a universal key. Apparently the battery had died in the lock.
Comment from Hotel Management
15-Feb-2017 by JB-GM, Hotel Management
Sorry for the delay, I just received these reviews. Thank you for taking the time, and thank you for staying with us. I appreciate the specific comments that will help us to be of better service in the future. And thank you for the compliments. Have a great day
4out of 5
Recommended
for Everyone
by A verified traveller

family

Posted 22-Dec-2016
Pros: It is convenient. It is nice.
I stayed at La Quinta, because it is handy to I-5. I had a Christmas program of my grandsons to attend.
Comment from Hotel Management
15-Feb-2017 by JB -GM, Hotel Management
Sorry for the delay in response. I just received your review. Thank you for staying with us. We appreciate your business
5out of 5
Recommended
for Everyone
by A verified traveller from US

Great!

Posted 21-Nov-2016
Liked close to freeway. Very staff at front desk and very great! Good breakfast.
5out of 5
Recommended
for Everyone
by A verified traveller from US

Great for shows at the Tacoma Dome

Posted 19-Nov-2016
Friendly staff, easy check in and the hottest showers that you'll never want to get out of. 😍
4out of 5
Recommended
for Everyone
by A verified traveller from US

Posted 14-Nov-2016
Great location to Tacoma Dome, walking distance! Nice continental breakfast as well.
Comment from Hotel Management
14-Nov-2016 by James B - GM, Hotel Management
Malissa, Thank you for staying with us, and thank you for your compliments. James B - GM
1out of 5
by A verified traveller from US

Hotel staff rude

Posted 14-Nov-2016
Pros: Rooms were nice.
Cons: I would spend 50 dollars on this room, not more.
Location: Casino is close.
There was a room party next to our room. I called the hotel staff and informed them there was 20 people in the room next to us and we could not sleep. The hotel staff laughed at me, i packed my bags and left. So i was driving around Tacoma at 1a.m. in the morning trying to find a place to sleep. I would not stay here.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 13-Nov-2016 on Hotels