You Get What You Pay For
First the good, since they had clean rooms, they let us check in early, a standard good hotel practice. The place is newly renovated, although the room doors are all dented and look terrible. Lastly, the breakfast was fine, although I don't like all the styrofoam. Now to why I won't stay there again... the location is between busy train tracks and freeway, room is very basic, bedding is cheap, and we could hear other guests, not only in halls (unfortunately fairly common I hotels), but also through the walls. Having purchased this through "mystery hotel" (won't do that again!), we were told at check in that we would have a room with two beds. When I requested a room with one larger bed if any were available, I was told that since the room was purchased through a third party, they couldn't do that even after I showed him the reservation confirmation which read "any non-smoking room". With so many hotels to choose from, why would I come back to a basic, poorly located hotel which lacks basic hospitality skills?