Noisy and bad condition
Room was very noisy as the road noise woke us up all night besides having a dog barking somewhere down the hallway whenever someone was walking through the halls. One of the beds was sagging and uncomfortable. The entryway was nice. Frozen waffles, cold poached eggs, poor service as food was coming out late.
Comment from Hotel Management
09-Sep-2016 by Deborah K, Hotel Management
We regret Jim that you had this experience and appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation.
Rest assured your comments will be shared with our front desk staff to take action with barking dogs and our maintenance team will look into the mattress. It’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again.