Ratings based on 781 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
78% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from Sacramento CA

Nice hotel close to freeway and beach

Posted 23-Jul-2016
We were looking close to freeway and Seattle this hotel was convinent
4out of 5
by A verified traveller

Hotel was convenient to major highways

Posted 21-Jul-2016
Pros: Bar was well-stocked and staff was super!
Location: Freighthouse Square is nearby, as is a Sound Transit rail station.
Traffic noise was a bit distracting - the east side rooms are close to I-5.
4out of 5
by A verified traveller from Portland, OR

Nice comfortable hotel near highway

Posted 05-Jul-2016
Pros: Modern updated look. Fridge and microwave.
Good: Clean modern hotel with all the amenities we needed. Comfortable bed but it was a little too soft for us. We definitely enjoyed our stay. Things to improve: 1) I had to wait 5 minutes at the front desk to check out. No person was at the desk. Apparently, they were having a meeting in the back. 2) Breakfast selection could be a little better. Not enough table / chairs to eat.
5out of 5
by A verified traveller from Missouri

Pleasant Hotel

Posted 29-Jun-2016
Pros: Restaurant meal, Lobby, Staff, Cleanliness.
Cons: More control of thermostat.
Location: We didn't utilize any of the surroundings since we ate at the restaurant. But, it was less than a block from Hwy 5.
We had a fine meal at the restaurant. In additon, we were provided a 10% discount on the meal by staff at front desk. Allergic to down pillows and were provided polyester as a replacement. All staff encountered were pleasant and knowledgable.
4out of 5
by A verified traveller from Springfield, MO

Good and Bad

Posted 29-Jun-2016
Pros: Nice rooms and good dinner food. The free cold breakfast food was sufficient, but it would have been nice to have had the option of ice water.
Cons: finish pool updating. Get ink for printer. Offer ice water at breakfast, so you don't have to ask.
The hotel was fairly close to the activities I needed. However, there was major construction all around which made navigating interesting. They were also in the middle of renovating their outdoor pool which made me sad to not be able to use these amenities. I also needed to print paperwork for work and they only had one computer and one printer in their business center, and it was out of ink. One of the front desk staff was able to assist me by letting me email the documents to her and she printed them for me, however this was a major inconvenience. The staff were all very nice and helpful and the room was nice. You could tell that they were doing remodeling in this hotel to get it more up to date.
4out of 5
by A verified traveller

Posted 27-Jun-2016
Easy access to I-5. Convenient to gas station. Staff was friendly and eager to help with any questions. Great for business or family travel. Good Mediterranean restaurant less than a mile away.
4out of 5
by A verified traveller from Hermiston Oregon

Nice Hotel but beds wore out

Posted 25-Jun-2016
Pros: all of the amenitys
Cons: Beds
Very Good But our room needed new Mattress on beds
5out of 5
by A verified traveller

Posted 02-Jun-2016
Clean rooms and friendly staff...would stay again.
5out of 5
by A verified traveller

Perfect hotel for a show at the Dome!

Posted 23-May-2016
Stayed here a few times in the past when I was much younger and they've done some serious redecorating since then! The lobby and our room were very clean and had a great look to them. Lots of room, comfy beds, perfect walking distance to the Tacoma Dome! Only downside was the continental breakfast was small but they have a restaurant with more food options. Would strongly recommend!
1out of 5
by A verified traveller

Posted 08-May-2016
Paid two weeks in advance. Called at 2pm On the arrival date and told them I would arrive between 9-11 pm. Arrived at 10 pm and they did not have any rooms available they had my reservation documented but no room available. After 45 minutes found a room. Don't trust them. Would never go back.