Ratings based on 930 Verified Reviews

3.7 out of 5
78% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Colorado

Tacoma stay July 14-19

Posted 20-Jul-2017
Pros: A great housekeeping staff!
Cons: As noted above, improvements to the continental breakfast. If we stay here again, I will ask for a room that does not face the highway.
Location: Go see Mount St. Helens and Mount Ranier.
We were pleased with the Tacoma LQ. The staff was some of the friendliest and helpful we have encountered in our travels. The room was good but unfortunately it faced I-5 and was very noisy and there was road construction at the hotels entrance which was at the highways on-ramp. To get on to the highway, we had to get on a road adjoining the on-ramp, then circle the block around the hotel to get back on to the same on-ramp. This was unfortunate as this nuisance is beyond the hotels control until the construction is finished. The continental breakfast could be improved. There were lots of choices (cereal, hard-boiled eggs, rolls, muffins) but there were no scrambled eggs or bacon and sausage like the LQ Lynnwood had. Instead, every morning, the hot dish was biscuits and gravy. Please add eggs to the morning menu. Bacon or sausage would be nice too. Please add a waffle maker also. This LQ only had premade toaster waffles. I know that a waffle maker can be a headache for the staff because they can be messy, but most hotels I stay at have them.
Comment from Hotel Management
21-Jul-2017 by JB - GM, Hotel Management
Thank you for your review and thank you for the compliments about my staff. I look forward to thanking them. And thank you for the feedback on the complimentary continental breakfast, as we will be reviewing what we offer again this year. Sorry about the interstate traffic. Have a good summer. JB - GM
3 out of 5
Recommended
for Everyone
by A verified traveller from Portland, OR

Color Scheme Is Tacky

Posted 04-Jul-2017
Pros: Close to Tacoma Dome
Cons: The room colors.
Location: Don't know other than Tacoma Dome.
Purple rooms? Really? Why? Just why? Who paints hotel rooms purple?
Comment from Hotel Management
07-Jul-2017 by Stephanie T. - AGM, Hotel Management
Dear Charles, Thank you for your review regarding your stay here at the La Quinta Tacoma. I am sorry to see that you do not like the new color scheme with the purple accent wall in the room. I do hope that the rest of your stay was enjoyable and that you had a restful stay.
2 out of 5
by A verified traveller

The restaurant staff is terrible

Posted 03-Jul-2017
Nice hotel, but the restaurant staff is awful, I do not recommend this hotel.
Comment from Hotel Management
11-Jul-2017 by JB - GM, Hotel Management
Thank you for the compliment about the hotel, and thank you for your feedback on the restaurant, I will work with them. We appreciate you staying with us. JB - GM
3 out of 5
Recommended
for Everyone
by A verified traveller

good location for tacoma dome events

Posted 29-Jun-2017
Pros: location, staff, and restaurant
Cons: Replace the exceptionally noisy heater/air conditioner. The in room coffee was undrinkable.. Light came in all around the door. toiletries.
Location: close for events, museums, and downtown. easy to find
The staff were very pleasant on check-in and helpful during our stay.The onsite restaurant had quite good food although a quite limited menu. The included breakfast was quite disappointing. We wished we had ordered from the menu. Even though the hotel was right by the freeway it was quiet except for the exceptionally loud heater/air conditioner.
Comment from Hotel Management
30-Jun-2017 by JB - GM, Hotel Management
Thank you for the compliments and thank you for the feedback on where we can make improvements. Have a great summer. JB - GM
3 out of 5
by A verified traveller from Putallup

Good for a quick pit stop

Posted 25-Jun-2017
The rooms are old, the hotel has a odor. Their complimentary breakfast is not great. Very limited on choices then you have to order from a waitress for all other items like eggs, bacon ect. When I see complimentary breakfast I think eggs, bacon, many healthy choices like yogurt fruit not going to be found there for free. Also got stuck in the elevator for 30 min. That was tons of fun! This is a good hotel for a quick pit stop during a long road trip but nothing more then that.
Comment from Hotel Management
26-Jun-2017 by JB - GM, Hotel Management
Thank you for taking the time to send us a review. We appreciate your feedback on our breakfast, as we will be evaluating our breakfast options again this year. Thank you for staying with us. JB - GM
4 out of 5
Recommended
for Everyone
by A verified traveller from T

Great hotel with restaurant!

Posted 02-Jun-2017
This hotel was perfect for staying at while attending a concert at the Tacoma dome
Comment from Hotel Management
03-Jun-2017 by JB - GM, Hotel Management
Thank you for your review. We will work hard to give even better service, in hopes of getting a 5 star rating from you next time. Come back soon!
4 out of 5
Recommended
for Everyone
by A verified traveller from kennewick WA

Close to event

Posted 02-Jun-2017
This place is within walking distance to the Tacoma Dome. Recently updated, the staff was good! Very enjoyable!
Comment from Hotel Management
03-Jun-2017 by JB - GM, Hotel Management
Thank you for staying with us. Come back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-May-2017
Pleasant, safe, convenient to our needs, clean, comfortable, nice breakfast.
Comment from Hotel Management
02-Jun-2017 by JB - GM, Hotel Management
Thank you for the 5 star rating and all the compliments. We appreciate you.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-May-2017
Close to Tacoma Dome for our function. Very accommodating.
Comment from Hotel Management
02-Jun-2017 by JB - GM, Hotel Management
Thank you for your review and thank you for staying with us.
3 out of 5
Recommended
for Everyone
by A verified traveller from L

Tacoma

Posted 16-May-2017
Hotel is next to freeway & its construction which is not a big deal. Their continental breakfast consisted mostly of pastries/breads. The only healthy options were bananas,Oranges, and boiled eggs plus oatmeal packets. Although many of Tacoma's spots are a short car drive away there is nothing within walking distance. Such as grabbing a quick bite w/the exception of Subway. Parking is also a bit tight. If you arrive after dinner hours. If you plan to checkout the Tacoma area and don't need to catch b-fast at hotel or walk close by then this is a good clean place. Point Defiance Park, Ruston Way, DT Tacoma are close enough. I would make reservations in advance for dinner anywhere on Ruston.
Comment from Hotel Management
17-May-2017 by JB - GM, Hotel Management
Thank you for your review and thank you for the compliments. And thank you for the feedback on the breakfast, as we are reviewing our complimentary breakfast options again this year. Hopefully they will finish up on the Interstate construction soon. Thank you for staying with us. JB - GM