Ratings based on 568 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in Tacoma

Posted 29-Aug-2015
Pros: Location to daughters college.
Cons: Newer mattresses.
The stay was fine, but the bed was somewhat lumpy. The staff was helpful in fixing a broken shower curtain rod.
3 out of 5
by A verified traveller

Staff was rude

Posted 26-Aug-2015
One of the staff members used foul language and stomped off when we were trying to find out why they closed the pool/hot tub early. We specifically chose a hotel with a hot tub to use in the evening and then were refused that ammenitity. They said it was their "policy" to close early because they didn't want people getting hurt!? Yet the time indicated that it should still be open. When we spoke to the manager, that person did not offer an apology on behalf of their rude employee or offer anything to compensate. Perhaps the hotel staff needs some more training or needs to be replaced. If you are working in the hospitality industry, shouldn't you be hospitable??
3 out of 5
Recommended
for Everyone
by A verified traveller from portland, or.

not great, not terrible

Posted 24-Aug-2015
The hotel staff was great. Hotel was very convenient to what I needed. The hotel itself was just ok. Beds were very comfortable, but hotel itself was very dirty. Floors and tables had dirt and dust on them. No fridge or microwave. Our door looked like it was kicked in with all the dents and scratches. Other than looking terrible, it was a decent stay.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Aug-2015
Ok facilities and rooms. Helpfull staff. A good deal of freeway noise.
4 out of 5
Recommended
for Everyone
by A verified traveller from Lirton, VA

Less then minute drive to route 5

Posted 22-Aug-2015
Location is good . Clean hotel , hotel staff are friendly. Close to rout 5 . Breakfast was good . Lots of parking
4 out of 5
Recommended
for Everyone
by A verified traveller from surrey bc

Posted 18-Aug-2015
Nice place...the pool is a bit small. The suite was nice and big but the hotel is showing it's age..could use a reno...but I would stay there again..
3 out of 5
by A verified traveller from Pasco, WA

Clean, close to I-5

Posted 13-Aug-2015
A decent hotel in a bad location. Outdated and could use a little TLC. It's fine for a one night or weekend stay. Did not use the pool or hot tub but they looked nice from a distance.
3 out of 5
Recommended
for Everyone
by A verified traveller

Central to Tacoma and Puyallup, good place to stay

Posted 09-Aug-2015
Pros: comfy bed
Cons: a little too close to the highway
Location: glass museum
Room was clean and the steak in the restaurant was great!
3 out of 5
Recommended
for Everyone
by A verified traveller

Right off I5

Posted 06-Aug-2015
Friendly and helpful staff. Fine hotel. We could have used a fridge in the room. The area the hotel is in did not feel secure. Even some of the guests were unpredictable because they were drunk. Beautiful pool with handicap accessibility.
4 out of 5
Recommended
for Everyone
by A verified traveller from wa

Motley crue

Posted 27-Jul-2015
Pros: Clean. close to casino
Cons: Have a shuttle service
Location: casino and tacoma dome
Great experince, Hotel staff was great. Really close to the casino