Not as described
Room was tiny, everything was run down, our toilet was broken and running the entire time and lid of tank had to be removed to flush ....paid for a 'deluxe' room and felt we got the most basic cheap room they had. Not worth the money , I have stayed in far better beautiful hotels in Seattle that were cheaper than this . 230 bucks for that? No thanks
Comment from Hotel Management
29-Sep-2016 by Javid Almammadov, Hotel Management
Thank you for submitting your thoughts on your experience at the Hotel Murano. Please accept my apologies for a not so pleasant stay. We do care about our Guests and I will share your review with the appropriate department managers for the consideration and future improvement.
Again, thank you for taking the time and posting these comments, as we take guest satisfaction seriously at Hotel Murano.
We look forward to welcoming you back soon again.