Ratings based on 1,400 Verified Reviews

4.4 out of 5
86% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Very comfy

Posted 14-Feb-2018
An older renovated hotel. The room was small but didn't feel cramped. The bed was fantastically comfy and the view was nice. Good shower pressure and the showerhead is mounted extra high. I didn't have the breakfast but got some drinks at the bar and those were just fine. Overall it was a great experience and I will definitely be back.
Comment from Hotel Management
16-Feb-2018 by Elkey Cheryl, Hotel Management
Thank you for choosing us to be your home away from home! We appreciate you for taking the time in providing us your feedback. When you need a place to stay again in Tacoma, we will be delighted to welcome you again!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Feb-2018
Pros: clean and modern looking
Cons: Add a pool or hot tub area
Had to check in three different times due to hotel staff error... kind of annoying but it didn't take long. There wasn't any extra toilet paper in the bathroom which I think there should be all the time.
Comment from Hotel Management
15-Feb-2018 by Elkey Cheryl, Hotel Management
Thank you for choosing us to be your home away from home. We appreciate you for taking the time in providing us your feedback. Your feedback is what strives us to keep on improving ourselves to better serve you in the future. When you need a place to stay again in Tacoma, we will be delighted to welcome you again!
4 out of 5
Recommended
for Couples
by A verified traveller

court

Posted 13-Feb-2018
Pros: beautiful artwork, clean
Cons: hot tub in hotel
very nice, clean, staff very helpful. I was a little confused on some of ways things were not explained. Asked for a bottle opener, not sure if I borrowed it or paid for it, paid for parking but apparently it's part of the bill. All in All I know the ?'s to ask and I would go back again.
Comment from Hotel Management
15-Feb-2018 by Elkey Cheryl, Hotel Management
Thank you for choosing us to be your home away from home. We appreciate you for taking the time in providing us your feedback. When you need a place to stay again in Tacoma, we will be delighted to welcome you again!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great home away from home

Posted 12-Feb-2018
Cons: Would love a pool/jacuzzi.
We had a great time here. The location was convenient to restaurants and our event. Hotel was modern, clean, with super friendly staff.
Comment from Hotel Management
14-Feb-2018 by Elkey Cheryl, Hotel Management
Thank you for choosing us to be your home away from home! When you need a place to stay again in Tacoma, we will be delighted to welcome you again!
5 out of 5
Recommended
for Everyone
by A verified traveller from Renton, WA

Posted 11-Feb-2018
Great Tacoma location and view. Room was very clean And comfortable.
Comment from Hotel Management
14-Feb-2018 by Elkey C., Hotel Management
Thank you for choosing us to be your home away from home! When you need a place to stay again in Tacoma, we will be delighted to welcome you again!
5 out of 5
Recommended
for Everyone
by A verified traveller from Tacoma, Wa.

Pleasant facility

Posted 06-Feb-2018
Stayed 1 night but still have 1 more night to go. Only issue for me so far was the spa facilities weren't open on Monday & closed before our check in on Sunday.
Comment from Hotel Management
07-Feb-2018 by Elkey Cheryl, Hotel Management
Thank you for choosing us to be your home away from home! When you need a place to stay again in Tacoma, we will be delighted to welcome you again!
3 out of 5
by A verified traveller from Mill Creek WA

New Hotel aging quickly

Posted 05-Feb-2018
Pros: Quick check out
Modernistic hotel located in central Tacoma. Parking is $16.00 per day and not convenient, long walk from main lobby area. Worn and dirty walkway from parking through meeting room area to main lobby. No staff in lobby bar in afternoon. Limited room amenities, no shower cap which is unacceptable. Poor quality guest bath robes, small bath towels. Not worth the expence to stay here.
Comment from Hotel Management
07-Feb-2018 by Elkey Cheryl, Hotel Management
Thank you for taking the time in providing us your feedback. Your feedback is what strives us to keep on improving ourselves to better serve you in the future. When you need a place to stay in Tacoma, we will be delighted to welcome you again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Spokane, WA

Great value, location, and staff

Posted 05-Feb-2018
Pros: Location and value very nice for downtown Tacoma. Nice surprise with the great staff at the lobby bar.
Cons: Check rooms for worn out items, stop with the perfume in the lobby.
Location: Walking distance to several restaurants and walking/viewing spaces to look out over the water.
Found this hotel as they participate in the Expedia VIP program. That got us more for our money, so we gave them a try. Nice place, friendly and KNOWLEDGABLE staff (phew!), lovely views from the rooms, cute space in the room, no more than you need. And the windows open! Love that. Couple of opportunities for improvement. Stop with the perfume in the lobby. I had a headache triggered just walking in, getting my key and waiting for the elevator. My goodness - just the absence of smell that *clean* brings would be so much better. And also, the desk chair in my room was broken, and the finish was completely rubbed off of the material almost to the stuffing on the seat. Time for another chair.
Comment from Hotel Management
07-Feb-2018 by Elkey Cheryl, Hotel Management
Thank you for choosing us to be your home away from home! When you need a place to stay again in Tacoma, we will be delighted to welcome you again!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Feb-2018
Absolutely beautiful place. Lovely art, exceptional rooms.
Comment from Hotel Management
04-Feb-2018 by Elkey Cheryl, Hotel Management
Thank you for choosing us to be your home away from home! When you need a place to stay again in Tacoma, we will be delighted to welcome you again!
3 out of 5
Recommended
for Couples
by A verified traveller

Walking distance to everything in downtown Tacoma

Posted 02-Feb-2018
Pros: Location (very walkable), art focus, late night food and drink available.
Location: Rialto Theatre, food, Tacoma Art museum, Washington State history museum, car museum, telephone museum, shopping. Convention center is nearby.
Spent the night here to see a show at the Rialto, and see the sights of Tacoma (really, it's a great city!). The hotel reminded me of the Cosmopolitan in Las Vegas, but sadly more run down. Our room smelled heavily of cigarette smoke. Had I been staying more than one night, or planned to be in my room more, I would have asked to be moved. On the plus side; Featured artists on every floor. Very nice art in the lobby and on the restaurant level. front desk staff are competent (but not overly friendly or helpful), bar and restaurant staff are friendly and great! Also very affordable for a downtown hotel.
Comment from Hotel Management
03-Feb-2018 by Elkey Cheryl, Hotel Management
Thank you for choosing us to be your home away from home and for taking the time in providing us your feedback. Your feedback is what strives us to keep on improving ourselves to better serve you in the future. We hope to welcome you again!