Ratings based on 844 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
86% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveller

Posted 19-Apr-2016
Pros: Art work
Cons: Room needs to be touched up. Stains on bathroom wall paper. All molding chipped. Lamps lopsided.
Room was worn. See below. Room obviously had heavy use. Chipped paint stained wallpaper.
4 out of 5
by A verified traveller

Good location for art lovers and conventions

Posted 18-Apr-2016
Pros: All the artwork and the variety. Its like going to the museum
Cons: Taking the stairs between floors and not getting locked out
Location: Convention center, art museum, cute shops, etc
Everything was great and the artwork on every floor is very cool Only complaint is that the elevators were slow
4 out of 5
by A verified traveller

Posted 13-Apr-2016
Cons: Update rooms a bit....bigger bath tub...maybe soaking tub.
Room very noisy....think it was the air/heating vents....hard to sleep
Comment from Hotel Management
15-Apr-2016 by Tom , Hotel Management
Dear Traveler - Thank you for your recent stay and review. I apologize for the noise issues you encountered, seems like something may have been faulty in your unit, and again I'm sorry that we didn't catch that. We hope that you will give us another chance in the future. Regards, Tom Pavlik, GM
3 out of 5
by A verified traveller

Nice... For Tacoma

Posted 11-Apr-2016
Had trouble checking in. Room service menu isn't great. It took 30 min to get a cup of tea delivered. Had wrong price at check out and could find my reservation at check in.
Comment from Hotel Management
15-Apr-2016 by Tom , Hotel Management
Hello Blaine - I appreciate the feedback and I apologize for a less than perfect stay. I will certain to review your experience with the team. I hope that you will give us another opportunity in the future should your travels bring you back to the area. Kind regards, Tom Pavlik, GM
4 out of 5
by A verified traveller from Los Angeles

Nice, updated hotel with great views.

Posted 05-Apr-2016
The rooms are large and very clean. Updated look. We stayed there two nights while touring local colleges. Would certainly stay there again. Had probably the fastest and quietest elevator I have ever been in. :) Staff was very nice and helpful. There is a parking charge if you have a car but this is fairly typical of most hotels these days.
Comment from Hotel Management
15-Apr-2016 by Tom , Hotel Management
Hello Kate - Thank you for taking the time to share your experience and it's great that it was a good one. I appreciate you recognizing the team for the work that they do! We hope to see you again. Regards, Tom Pavlik, GM
4 out of 5
by A verified traveller from wa

Nice hotel close to convention center.

Posted 04-Apr-2016
We don't need to drive to convention center, just walk .01 mile to get there. Receptionist are very helpful.
Comment from Hotel Management
15-Apr-2016 by Tom , Hotel Management
Hi Nicole- Thank you for your recent stay and feedback. Our location is ideal, being central to many downtown attractions and I'm glad that it worked out for you. We hope to see you again. Regards, Tom Pavlik, GM
5 out of 5
by A verified traveller from Miami, FL

Only spent a night

Posted 30-Mar-2016
Hotel beautifully decorated on the modern heclectic side. Excellent food at its restaurant.
Comment from Hotel Management
30-Mar-2016 by Tom, Hotel Management
Greetings Ivan - I appreciate you taking the time to share your experience and glad that your enjoyed our modern decor and our restaurant Bite. We look forward to seeing you again. Regards, Tom Pavlik, GM
2 out of 5
by A verified traveller from BV

Beautiful Hotel but certainly not Lixury

Posted 27-Mar-2016
No Air Conditioning, no microwave, no pool. Why charge so much and be sub-par. I'll take the Hilton line over this any day!
Comment from Hotel Management
31-Mar-2016 by Tom, Hotel Management
Hello Tonya- On behalf of the hotel, please accept my apologies for a less than perfect stay. All of our guestrooms do feature AC, so I apologize if your was not functioning properly. We do have microwaves available upon request, and thought we do not have a pool on site, we do partner with the YMCA across the street that features a full pool. I'm sorry if the team did not inform you of that. I hope that you'll give us another opportunity in the future. Regards, Tom Pavlik, GM
5 out of 5
by A verified traveller from Sacramento

Excellent Stay

Posted 21-Mar-2016
Pros: Staff was very helpful. Room was extremely nice.
Cons: Prices for the items in the refrigerator.
Location: We were right by the convention center which was perfect. We ate at local restaurants.
The staff was very helpful and the room was excellent. We would prefer to stay at this hotel again.
5 out of 5
by A verified traveller

Posted 21-Mar-2016
The Hotel was really nice. The staff were very friendly.
Comment from Hotel Management
30-Mar-2016 by Tom, Hotel Management
Thank you for your review. The team here works hard to provide great service and I am so glad that it shows. We hope to welcome you back soon. Regards, Tom Pavlik, GM