Ratings based on 256 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Out of town for work

Posted 03-Feb-2016
Well worth the price comfy bed pillows and furniture good breakfast choices very close to highway but no road noise clean pool and hot tub close to food and activities
Comment from Hotel Management
04-Feb-2016 by alexis@hiex.com, Hotel Management
Dear KC, Thank you for taking the time to share your comments about your stay at the Tacoma Holiday Inn Express. I am beyond thrilled to hear you enjoyed our comfortable pillows, furniture and breakfast variety choices. Our 24 hour pool & Jacuzzi are especially wonderful. I hope you will continue to trust our hotel to provide lodging for all of your future lodging needs. Best regards, Alex K. Guest Services
4 out of 5
Recommended
for Everyone
by A verified traveller from Portland, OR

Decent hotel, pool open 24 hours, large breakfast.

Posted 02-Feb-2016
This hotel was more expensive than comparable ones with the same amenities and location. The bathroom was covered in dust, possibly from construction? We informed the front desk. They said they would look into it for the next guests but offered nothing to us. The breakfast had a lot of food, not especially good tasting though. Everything else was great. Will probably not stay at holiday inn again due to the higher cost and dirty bathroom.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Feb-2016
It was nice, clean and just in the right location. Just what I expected.
Comment from Hotel Management
04-Feb-2016 by Alex K, Hotel Management
Dear Anonymous, Thank you for your feedback. I am pleased to hear you enjoyed our clean and convenient hotel location. Everyone here at the Tacoma Holiday Inn Express Hotel & Suites are all pleased to hear you gave us 5 out 5. We strive to not only meet your needs; we want to beat your needs. Thank your comments. Best regards, Alex K. Guest Services
5 out of 5
Recommended
for Everyone
by A verified traveller from seattle

Great price and stay

Posted 24-Jan-2016
Exceeded my expectations very much staff was very kind and helpful rooms were clean beds were clean and comfortable pool and sauna area was clean and well stocked and the breakfast was much more than I expected as well working a long way from home I'm staying Down here a couple days a week will definitely be staying here again
Comment from Hotel Management
26-Jan-2016 by alex k., Hotel Management
Dear great, WOW! Thank you for such positive feedback. Our entire team was beyond thrilled to hear that we exceeded your expectations. Thank you for mentioning our clean and comfortable rooms, pool and relaxing sauna. Our breakfast host was especially excited to hear her efforts to keep the breakfast stocked, and ready for your enjoyment was mentioned. Your 100% satisfaction is our top priority. We hope you will consider our hotel the only hotel to provide your lodging needs. Best regards, Alex K. Guest Services
3 out of 5
by A verified traveller

Posted 02-Jan-2016
Clean, but not much else. The place smelled like smoke and the bed wasn't comfortable.
Comment from Hotel Management
13-Jan-2016 by Alex K, Hotel Management
Dear Traveler, Thank you for providing feedback regarding your family’s stay at the Holiday Inn Express Tacoma South-Lakewood Hotel & Suites. I am pleased to hear you enjoyed our hot buffet style breakfast and a room away from freeway noise. I hope you enjoyed the daily warm cookies and milk provided for your enjoyment promptly at 7pm. Our staff endeavors to be creative and consistent when it comes to anticipating our guest’s needs. We hope you will continue to trust our hotel to provide all of your future lodging needs for the Tacoma South-Lakewood area. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveller from WA

Nice clean hotel

Posted 17-Nov-2015
Friendly efficient checkin service, buffet breakfast & wifi included. Spacious bedroom. Quiet location
Comment from Hotel Management
15-Jan-2016 by alex K, Hotel Management
Dear DJ, Thank you for providing such positive feedback regarding your stay at the Holiday Inn Express Tacoma South-Lakewood Hotel & Suites. I was thrilled to hear you enjoyed our buffet style breakfast, spacious rooms and WIFI. Our staff strives to provide a quiet and relaxing location for everyone’s enjoyment. It is the goal of our management and entire staff to make each stay a memorable experience for each guest every visit. Please consider our hotel your only hotel to provide your hotel accommodations for all future reservations. Best regards, Alex K.
4 out of 5
Recommended
for Business Travellers
by don from atlanta

great stay

Posted 08-Nov-2015 on Hotels
great stay, great staff. Would definitely come back.
Comment from Hotel Management
16-Jan-2016 by Management, Hotel Management
Dear Don from Atlanta, Thank you for taking the time to provide such awesome comments and positive feedback. Your opinion matters to the staff at our hotel, the management and the brand. We are so pleased to hear you had such a great stay and enjoyed our friendly knowledgeable staff. Please consider us your 1st and only choice to provide your future lodging needs. Best regards, Alex K.
4 out of 5
Recommended
for Couples
by Oscar's Mommy

Great stay as usual! Location is perfect for us in relation to Fort Lewis, Tacoma, and SEA-TAC

Posted 08-Nov-2015 on Orbitz
Great stay as usual! Location is perfect for Fort Lewis, Tacoma, and SEA-TAC.
5 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 28-Oct-2015 on Hotels
5 out of 5
Recommended
for Business Travellers
by garrett

This traveller left a rating score only Posted 27-Oct-2015 on Hotels