Ratings based on 291 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
84% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Very Nice Hotel

Posted 21-Sep-2016
Pros: Very clean, well maintained, staff was very friendly, room was gorgeous and spacious, breakfast was delicious with lots of options, 12pm checkout
Location: Tacoma dome is close by and there are lots of options for restaurants close by as well
We booked this hotel as it was close to Tacoma Dome and we were in town for one night to see a concert.
5out of 5
by A verified traveller from Juneau, AK

Posted 06-Sep-2016
Pros: Breakfast and pool were reasons we chose this hotel, and it did not disappoint.
Location: We discovered the Chambers Bay trail system (about 20 minutes away), beautiful scenery on the sound.
Well located near Pacific Lutheran University (10 minutes). We stayed here while dropping our child off at college. Good breakfast and friendly staff. Hotel was very quiet on a weekend.
4out of 5
by A verified traveller from Reardan

Nice hotel

Posted 21-Aug-2016
Beds were the best we've had in a hotel in a long time! Could use some parking lot cleaning, but hotel and room were very clean! Breakfast was standard , would stay again!
3out of 5
by A verified traveller

Clean hotel but does need some upgrading

Posted 17-Aug-2016
Rooms was clean but has seen some use staff was helpful and friendly our stay was good a good value would stay again
3out of 5
by A verified traveller from Vancouver bc

overall no complaints I just dont like the area

Posted 06-Aug-2016
Pros: great staff, clean
Cons: price, i think its too much, considering of its location
Location: place looks ghetto but its close to I5
hotels is good no complaints, its clean, great staff, breakfast is ok, but the area looks ghetto, my room was at the back of the hotel with a river view that looks like a dump, I just think its not worth $200/night...
3out of 5
by A verified traveller

Good price, clean and very nice staff.

Posted 10-Jul-2016
Transition stop between Portland and Seattle after day at Mt. St. Helens. Parking lot was limited due to re-surfacing project made it tough on parking at times. Overall good stay with clean and comfortable accommodations. Staff was very nice and quick to respond. Would recommend to anyone.
4out of 5
by Mark from Bakersfield

Posted 03-Jul-2016 on Hotels
Nice, comfortable rooms. Excellent breakfast. Location wasn't great but close to freeway.
5out of 5
by A verified traveller

Friendly staff

Posted 27-Jun-2016
The desk clerk even took time to take a photo of me and my daughter for me.
4out of 5
by A verified traveller from Westport,WA

Posted 24-Jun-2016
Hotel was as advertised. Staff was friendly and efficient. Family enjoyed the pool. Beds were comfortable.
5out of 5
by daniel from Leesburg ga

Posted 04-Jun-2016 on Hotels
Great place with a very beautiful lady working the desk.
Comment from Hotel Management
16-Jun-2016 by Management, Hotel Management
Dear Daniel, Thank you for taking the time to provide feedback regarding your stay at the Tacoma Holiday Inn Express Hotel & Suites. Our guest service team loves what they do and it shows in our guest interaction. The best part of what we do is providing service our guests can count on. We hope you enjoyed the warm cookies & cold milk served daily, comfortable amenities, and delicious complimentary hot breakfast. We hope you will consider our hotel your number one hotel when you travel to the Tacoma area. Best regards, Alex K. Guest Services