Ratings based on 339 Verified Reviews

4.0 out of 5
84% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Families
by A verified traveller from Seattle

Nice hotel although a bit overpriced

Posted 21-Aug-2017
Location: Walkable to Denny's (across the street), a gas station mini-mart and a bar. Easy on-off to I-5.
We liked the hotel, but we feel it was somewhat overpriced for the location and amenities. Very clean, helpful staff, easy check in and out. Breakfast buffet was large with lots of choices, although the seating area was very small. Hotel has no bar or restaurant, which surprised us when we arrived in the evening. Room was large and had a sofa bed for our 5th person.
3 out of 5
by A verified traveller from mt

Hotel wasn't bad staff friendly.

Posted 07-Aug-2017
The hotel was clean and the staff was friendly. The location did not seem like the best neighborhood around. But overall wasn't a bad place to spend the night
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel stay.

Posted 01-Aug-2017
Front desk was great very helpful. Breakfast is was good. Rooms were comfortable. IF there was a complaint I would say the location outside of the hotel is a little sketchy at night. But once your on the premises its fenced and has a security guard so i felt comfortable with my family. Very pleasant stay. If I had the opportunity to stay here again, I would.
5 out of 5
Recommended
for Everyone
by A verified traveller from Horsham, England

Perfect location, close to everything we needed.

Posted 30-Jul-2017
Very good, friendly staff, welcoming staff and brilliant facilities. Overall a great hotel. Highly recommend.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Jun-2017
We were just passing through but hotel was nice enough.
Comment from Hotel Management
03-Jul-2017 by Bonnie Shaffer, Hotel Management
Thank you for your feedback, it is very important to us. We hope that you return soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from Fresno CA

Comfortable and Clean

Posted 23-Jun-2017
Great stay, clean, coffee available at all times. Staff was very nice, nearby places to dine. I would definitely recommend this hotel to friends.
Comment from Hotel Management
27-Jun-2017 by Bonnie, Hotel Management
Thank you for your comments, I'm glad you enjoyed your stay!
4 out of 5
by julie

Holiday Inn Express

Posted 21-May-2017 on Hotels
I had a wonderful stay at this motel. The only negatives are the area it's in, lots of vagrants, and the decor is a little outdated with popcorn ceilings and wallpaper. Otherwise it was very nice and had a very comfortable bed
Comment from Hotel Management
27-Jun-2017
Thank you for your feedback, it is very much appreciated. Please visit again!
4 out of 5
Recommended
for Everyone
by A verified traveller

short stay in the middle of a long trip

Posted 18-May-2017
I just needed a place to crash on my long drive home. It was easy to check in, there were places to eat in walking distance, the staff was pleasant, free wifi, comfortable bed (nice sheets!). More than minimalist for the price. Not the easiest to access from I-5 north but thank goodness to get out of the Friday night traffic...quiet too. decent breakfast bar.
Comment from Hotel Management
27-Jun-2017 by Bonnie, Hotel Management
Thank you for your nice comments, hope you come back and visit again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent place to stay!

Posted 13-May-2017
Pros: Clean and comfortable
Cons: Nothing could be improved.. it was perfect.
Location: A movie theater is close by and a gas station is next door, where I filled up my gas tank.
The staff was very friendly and the room was comfortable and very clean. I highly recommend Holiday Inn Express and Suites Tacoma!
Comment from Hotel Management
27-Jun-2017 by Bonnie, Hotel Management
Thank you for your kind comments, we hope you come back soon.
3 out of 5
Recommended
for Everyone
by A verified traveller from Yacolt, WA

Nice, reasonable hotel close to daughters place

Posted 08-May-2017
Pros: Convenient, clean and reasonable
Cons: Breakfast had a nice variety, but my husband missed waffles (machine made pancakes were sorry pieces of rubber)
We had a satisfactory lodging experience, not the nicest place we've stayed but suitable for an over-nighter.
Comment from Hotel Management
27-Jun-2017 by Bonnie, Hotel Management
Thank you for your comments, it is very much appreciated!