Ratings based on 347 Verified Reviews

4.0 out of 5
84% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel close to hwy but away from the noise.

Posted 16-Oct-2017
Pros: All was good.
Location: Not sure other than 5 other hotels are close by and Tacoma Mall.
Staff was friendly. Helpful. Breakfast was good. Coffee, Tea and Hot Chocolate available at night in the lobby. 24 hours pool and fitness room. Spacious room.
5 out of 5
Recommended
for Everyone
by A verified traveller from Tri- Cities, WA.

Wonderful Experience

Posted 01-Oct-2017
Delicious free breakfast with good variety of hot items, clean and comfortable bed and room, nice pool/hot tub, and great staff. Even gave us cookies when we checked in!
5 out of 5
Recommended
for Everyone
by A verified traveller from St. Louis

Right off I5

Posted 21-Sep-2017
This hotel is right in the middle of UPS and PLU. It is also minutes away from a movie theatre, shopping, tons of restaurants (my fav is Kyotos), and grocery stores. I have used this hotel annually for 12 years now and I wouldn't stay anywhere else when in the Tacoma region. Staff is great. I use the indoor pool, small workout room, free breakfast, and the cookies and milk at night. Very comfortable.
3 out of 5
by A verified traveller from usa

$200 deposit never again

Posted 04-Sep-2017
Clean rooms staff seem to be kinda clueless about alot of things $200 Deposit is a bit to much for a hotel in a bad area drugs and gang members all over. I believe the $200 is for your hospital bill just in case you get shot walking to your car or something
3 out of 5
Recommended
for Families
by A verified traveller from Seattle

Nice hotel although a bit overpriced

Posted 21-Aug-2017
Location: Walkable to Denny's (across the street), a gas station mini-mart and a bar. Easy on-off to I-5.
We liked the hotel, but we feel it was somewhat overpriced for the location and amenities. Very clean, helpful staff, easy check in and out. Breakfast buffet was large with lots of choices, although the seating area was very small. Hotel has no bar or restaurant, which surprised us when we arrived in the evening. Room was large and had a sofa bed for our 5th person.
3 out of 5
by A verified traveller from mt

Hotel wasn't bad staff friendly.

Posted 07-Aug-2017
The hotel was clean and the staff was friendly. The location did not seem like the best neighborhood around. But overall wasn't a bad place to spend the night
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel stay.

Posted 01-Aug-2017
Front desk was great very helpful. Breakfast is was good. Rooms were comfortable. IF there was a complaint I would say the location outside of the hotel is a little sketchy at night. But once your on the premises its fenced and has a security guard so i felt comfortable with my family. Very pleasant stay. If I had the opportunity to stay here again, I would.
5 out of 5
Recommended
for Everyone
by A verified traveller from Horsham, England

Perfect location, close to everything we needed.

Posted 30-Jul-2017
Very good, friendly staff, welcoming staff and brilliant facilities. Overall a great hotel. Highly recommend.
3 out of 5
by A verified traveller

Just okay

Posted 30-Jun-2017 on Hotels
Condition and location of hotel was less than average. Breakfast variety was perfect for our familiy so that was positive.
Comment from Hotel Management
03-Jul-2017
Thank you for your feedback it is very much appreciated. We hope that you will come back soon
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Jun-2017
We were just passing through but hotel was nice enough.
Comment from Hotel Management
03-Jul-2017 by Bonnie Shaffer, Hotel Management
Thank you for your feedback, it is very important to us. We hope that you return soon.