Ratings based on 285 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
84% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Reardan

Nice hotel

Posted 21-Aug-2016
Beds were the best we've had in a hotel in a long time! Could use some parking lot cleaning, but hotel and room were very clean! Breakfast was standard , would stay again!
3out of 5
by A verified traveller

Clean hotel but does need some upgrading

Posted 17-Aug-2016
Rooms was clean but has seen some use staff was helpful and friendly our stay was good a good value would stay again
3out of 5
by A verified traveller from Vancouver bc

overall no complaints I just dont like the area

Posted 06-Aug-2016
Pros: great staff, clean
Cons: price, i think its too much, considering of its location
Location: place looks ghetto but its close to I5
hotels is good no complaints, its clean, great staff, breakfast is ok, but the area looks ghetto, my room was at the back of the hotel with a river view that looks like a dump, I just think its not worth $200/night...
3out of 5
by A verified traveller

Good price, clean and very nice staff.

Posted 10-Jul-2016
Transition stop between Portland and Seattle after day at Mt. St. Helens. Parking lot was limited due to re-surfacing project made it tough on parking at times. Overall good stay with clean and comfortable accommodations. Staff was very nice and quick to respond. Would recommend to anyone.
5out of 5
by A verified traveller

Friendly staff

Posted 27-Jun-2016
The desk clerk even took time to take a photo of me and my daughter for me.
4out of 5
by A verified traveller from Westport,WA

Posted 24-Jun-2016
Hotel was as advertised. Staff was friendly and efficient. Family enjoyed the pool. Beds were comfortable.
4out of 5
by Ryan

This traveller left a rating score only Posted 23-May-2016 on Hotels
5out of 5
by A verified traveller from central coast, california

Nice and comfortable.

Posted 22-May-2016
Pleasant atmosphere. Staff was friendly and very helpful. Room was comfortable and clean. Breakfast was good and 24 hour coffee always a plus. We would definitely come back to this hotel when in Tacoma.
Comment from Hotel Management
16-Jun-2016 by alexis@hiex.com, Hotel Management
Dear Happy Traveler, Thank you for providing such wonderful feedback regarding your stay at the Tacoma Holiday Inn Express Hotel & Suites. We are overjoyed you enjoyed a pleasant atmosphere, helpful friendly staff, and comfortable amenities. You can always count on us to keep 24 hour hot coffee available, and a delicious breakfast served early to jump start your day. We can't wait for you to return to our hotel! Until next time... Best regards, Alex K. Guest Services
2out of 5
by A verified traveller

Okay Hotel in a rough part of town

Posted 18-May-2016
Location: Stay elsewhere.
The hotel was a typical Holiday Inn Express, clean fairly new etc. it's just not in the best area of Tacoma, make sure you lock your car!
Comment from Hotel Management
16-Jun-2016 by alexis@hiex.com, Hotel Management
Dear The Gluru, Thank you for taking the time to provide feedback regarding your stay at the Tacoma Holiday Inn Express Hotel & Suites. We value you as a guest and appreciate you sharing about your experience. Our hotel is conveniently located close to local eateries, shopping and a wonderful movie theater. We offer a tasty complimentary hot breakfast, free wifi and comfortable amenities. We hope you enjoyed every minute of your stay. We encourage everyone to lock their car doors and not leave valuables in your vehicle as a rule of thumb when you travel to any location in order to avoid inconvenience. Your voice matters most to us! Thank you for staying and providing important feedback regarding your visit. Best regards, Alex K. Guest Services
4out of 5
by A verified traveller

Nice hotel outside Seattle downtown.

Posted 27-Apr-2016
Stayed only for a night, accessible to & from 5. Very comfortable bed, clean room.
Comment from Hotel Management
28-Apr-2016 by Alex, Hotel Management
Dear Anonymous, Thank you for taking the time to complete a review of your stay at the Tacoma Holiday Inn Express Hotel & Suites. It is awesome to hear your say was positively impacted due to the comfortable bed, clean hotel accommodations and easy access to I5. Everyone on our guest service team hopes you will return in the future so that we may accommodate your lodging needs. Best regards, Alex K. Guest Services