Ratings based on 465 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Kelowna, BC

Clean hotel close to the action

Posted 21-Aug-2016
Pros: Close to the areas we needed to go, clean, decent included breakfast
Cons: surrounding area is a little dated, new hotel almost looks out of place.
Location: Tacoma Art Museum, Tacoma dome with free light rail, theater, restaurants, pubs
Newer hotel located in the downtown area. It is on a street with a lot of older buildings that will probably be demolished as I think the area is being transformed, so just ignore that. There are a few sketchy looking people floating around downtown, but nothing worse than any other city centre. Overall we felt safe.
5out of 5
by A verified traveller

Posted 21-Aug-2016
Pros: Location, staff, room, breakfast.
Cons: Nothing.
Location: Lots of restaurants, museums, walking areas.
Brought my daughter to University Of Puget Sound. Needed an centrally located hotel, and this was it. Clean, great staff, and located in a cool part of the city. Highly recommended.
5out of 5
by A verified traveller from Kirkland, WA

Easy 10 minute walk to convention center

Posted 28-Jul-2016
Cons: My only disappointment was that my Suite did not have a bathtub. I was really looking forward to the "Deep Soaking Bathtub"
I really liked that the hotel had a secured parking garage that was half of the price the Hotel Murano was charging for unsecured parking. Front desk was friendly and easy to work with. I will stay here again, I just wish I had the combination of Fridge, microwave, and deep soaking bathtub in my King Suite.
4out of 5
by A verified traveller from Sacramento

Overall a nice hotel.

Posted 25-Jul-2016
A clean basic hotel. The parking garage was a little tight. Not much to see outside the hotel.
5out of 5
by A verified traveller

Posted 03-Jul-2016
Room was very clean and breakfast was great!! I would recommend it
4out of 5
by A verified traveller

Nice place to stay

Posted 13-Jun-2016
The issue I had was house cleaning knocking on my door around 8:00 or 8:30 and what seem like every two more times what felt like every 30min. When check out was at 12:00
4out of 5
by A verified traveller

A nice option in downtown Tacoma

Posted 27-May-2016 on Hotels
Fantastic front desk service - so polite and helpful. Nice, clean room with comfortable beds and fairly quiet given how busy the weekend was. Great breakfast!
5out of 5
by A verified traveller

Great location

Posted 22-May-2016 on Orbitz
This was a great location for us. Staff was super.
5out of 5
by Hamish from Cincinnati


Posted 16-May-2016 on Hotels
Conveniently located for downtown Tacoma and especially the UW Tacoma campus. It's a bit more of a walk down to the entertainment options in the Stadium district. We arrived quite early and got an upgraded room because it was the first to be cleaned. I don't know what that room would have cost normally or what the regular rooms are like. Our room was very comfortable with a microwave, mini-fridge, couch, and everything else you'd expect. Plenty of power plugs/sockets/outlets. The breakfast buffet was very good for this kind of hotel, although the pancake machine is behind the main door, so I didn't notice it at first. All the options you'd expect, variety of cooked things, and these cute cinnamon-roll baking machines I hadn't seen before. Very nice.
4out of 5
by Elizabeth from Olympia

Posted 09-May-2016 on Hotels
This is the second time we have stayed at the hotel. It is nice for the price. Bed was a little uncomfortable but everything else was great.
Comment from Hotel Management
16-Jul-2016 by Brandi, Hotel Management
Dear Elizabeth, Thank you for being our guest at the Holiday Inn Express & Suites Tacoma Downtown. We glad that you enjoyed our hotel. We are deeply apologize regarding your bed was uncomfortable during your stay last time. We hope to see you again as our guest when you are in the Tacoma area.