Much nicer than expected!
We booked a two night stay here only because the two other hotels in downtown Tacoma were booked. We normally stay at the Hotel Murano, and because this room was cost less than we normally pay there we were not expecting much. I was pleasantly surprised the moment I checked in. The lobby was spotless and the staff was great. The mini-suite room we stayed in was spacious and included a mini-fridge, microwave, coffee maker, sink, cupboards stocked with disposable plates, utensils, paper towels, and dish soap. The couch converted to a hide-a-bed, and the linens for it were conveniently stored on the top shelf of the closet. We had our two-year old with us and they provided a real crib (not a pack & play) at no charge. One drawback was there was not tub, just a double shower. There was a $7 a night parking fee to use there garage, but I consider that fairly reasonable compared to other places I've stayed. Most parking spots were a little tight, but the garage was never crowded while we were there and roomier spots could be found. The breakfast buffet was good, there was always plenty of food available. The biggest drawback to this hotel is it is about a half mile from the convention center, compared to the other two downtown hotels, which are just a block or two away. Thankfully we discovered Uber rides were just $4 each way and fairly prompt when requested. I gave an overall rating of 5 because we were very happy with our stay which exceeded our expectations