Ratings based on 338 Verified Reviews

4.4 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from boise, idaho

Close to work

Posted 18-Jan-2018
Very comfortable , easy check-in, quiet and friendly
3 out of 5
Recommended
for Everyone
by A verified traveller from richland wa

Hotel good. Expedia deplorable

Posted 27-Dec-2017
Will never use expedia again. Will go out of my way to tell people about my experience with expedia.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent customer service

Posted 21-Dec-2017
Great customer service from breakfast staff, especially Shelby
5 out of 5
Recommended
for Everyone
by A verified traveller from Tacoma, Wa

Posted 07-Nov-2017
There was not enough parking. Cars were parking in front of gates because there weren’t enough parking spaces.
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient and nice hotel

Posted 31-Oct-2017
Cons: Erratic WiFi connection that needed tweaking often.
Convenient hotel, easy to find and near SeaTac, Olympia and shopping. Complimentary breakfasts were quite good.
4 out of 5
by A verified traveller from Sacramento, Calif.

Visiting relatives

Posted 31-Oct-2017
Pros: Size of the room was nice.
Cons: The fee WiFi. The signal is very weak at best.
We stayed in the hotel for 3 nights while visiting relatives in the area. The location and condition of the hotel were good. The breakfast in the morning had a lot of variety and was more than acceptable. My only serious complaint was the free WiFi. The signal was so weak that I was unable to access it with my smart phone. I was unable to play my night time music. Even on the laptop I kept loosing the signal. As a result, I do not believe that I would stay at this particular hotel again nor recommend it to anyone. Fix the free WiFi.
1 out of 5
Recommended
for Everyone
by A verified traveller from Southern California

Close to project

Posted 29-Oct-2017
Friendly staff. Clean and very nice suite. Has security walk the hall. Breakfast can be better.
5 out of 5
by A verified traveller from Bradenton, FL

Nice hotel, good price.

Posted 19-Oct-2017
Pros: Very nice staff. Clean. Very comfortable room. Great value.
Cons: The location can't be changed, so nothing.
Location: That area is a bit sketchy but overall not bad. Close proximity to the freeway and lots of food places to choose from.
I stayed there twice last week and have nothing but good things to say about both stays.
4 out of 5
Recommended
for Everyone
by A verified traveller from Waxahachie, TX

Comfortable stay

Posted 18-Oct-2017
Pros: Property was well cared for and the staff was friendly and professional
Location: This location is on the east side of I-5, just south of Bass Pro Shop. Tacoma Mall is nearby on the west side of I-5.
This was our first stay at this location, and we were there to visit family who moved to the area. We found the hotel to be clean and comfortable overall. The check in was quick and friendly. Our 4th room was spacious, clean, comfortable and quiet. The mattress wasn't the best, but not terrible either. The complimentary breakfast had a good variety of items, as well as an attendant that kept things stocked and the area clean. The parking lot is gated, and seemed secure. At check in, they gave us a parking pass to place on the window of the car. Parking lot was fairly well lit and security cameras were visible. The only down side is that I booked this thru Expedia, so I was not able to get points for this stay. I will have to compare the cost savings vs the value of points to determine if I book direct for my next stay with Hampton Inn.
5 out of 5
by Kila

This traveller left a rating score only Posted 18-Oct-2017 on Hotels