Exterior

Reviews of Garner Auburn - Seattle, an IHG Hotel

2.5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 25 out of 38 reviews" "
Rating 8 - Good. 9 out of 38 reviews" "
Rating 6 - Okay. 4 out of 38 reviews" "
Rating 4 - Poor. 0 out of 38 reviews" "
Rating 2 - Terrible. 0 out of 38 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ed

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Garner Hotel is a hidden gem! Very friendly staff and the room was spacious and clean.
Stayed 1 night in Apr 2024
Response from - The Staff at Garner Auburn - Seattle on 22 Apr 2024
Ed, we're delighted to hear that you enjoyed your stay at The Garner Hotel Auburn Seattle.Thank you for your kind words about our friendly staff and the spacious, clean room. We hope to have the pleasure of welcoming you back again soon!

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from - The Staff at Garner Auburn - Seattle on 22 Apr 2024
Kimberly, thank you for your feedback. If you have any specific comments or suggestions on how we can improve, please feel free to let us know. We appreciate your support and hope to have the opportunity to make your next stay even better.

10/10 Excellent

Amber, Redmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from - The Staff at Garner Auburn - Seattle on 22 Apr 2024
Amber, thank you for your 5-star rating! We're glad you enjoyed your experience with us. If you have any specific feedback or suggestions, feel free to let us know. We appreciate your support and look forward to welcoming you back in the future!

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from - The Staff at Garner Auburn - Seattle on 9 Apr 2024
Jim, we're thrilled that you had a positive experience during your stay with us. If there's anything specific you enjoyed or any feedback you'd like to share, we'd love to hear it. We look forward to welcoming you back again soon!

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 5 nights in Apr 2024
Response from The Staff at Garner Auburn - Seattle on 8 Apr 2024
Thank you for leaving us a 5-star review! We're delighted to hear that you had a great experience during your stay. We look forward to welcoming you back again soon!

10/10 Excellent

Levy

Liked: Cleanliness, staff & service, amenities
Very convenient and clean accommodations. As for the facilities, I only gave 3 stars because of the following: 1. Toilet was very small! Not ideal for tall people that have to crouch all the way down :-( 2. The office chair was uncomfortable because it reclined too far back, almost to the point you were laying down on the chair. I highly recommend BETTER office chairs for those of us who bring work to our rooms...
Stayed 7 nights in Mar 2024
Response from - The Staff at Garner Auburn - Seattle on 8 Apr 2024
Levy, thank you for sharing your feedback with us! We're pleased to hear that you found our accommodations convenient and clean. We apologize for any inconvenience caused by the size of the toilet and the discomfort with the office chair. Your comments are valuable to us, and we'll use them to improve our facilities. We appreciate your recommendation and hope to have the opportunity to welcome you back for a more comfortable stay in the future!

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast they had was amazing, and for free.
Stayed 3 nights in Apr 2024
Response from The Staff at Garner Auburn - Seattle on 7 Apr 2024
Timothy, thank you for sharing your feedback! We're delighted to hear that you enjoyed the breakfast during your stay. We look forward to welcoming you back for another enjoyable stay in the future!

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from - The Staff at Garner Auburn - Seattle on 31 Mar 2024
Caitlin, thank you for your 4-star review! We're delighted to hear that you enjoyed your stay with us. If there are any specific highlights or areas where we excelled, we'd love to hear about them. Your feedback helps us continue providing exceptional service. We hope to welcome you back for another great stay in the future.

10/10 Excellent

Angie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again!
Stayed 1 night in Mar 2024
Response from Edelyn on 29 Mar 2024
Hi Angie,Thank you for staying with us. Have a great weekend!

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was actually very clean and quiet it was a nice place the bathroom light could have been better and the bed made my back hurt but overall it was a nice place to stay thank you
Stayed 2 nights in Mar 2024
Response from Edelyn on 20 Mar 2024
Thank you for staying with us Jennifer, we appreciate your feedback. Have a great day!

10/10 Excellent

Steven

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
All was very nice, just wish that they had coffee making machine in the rooms.
Stayed 1 night in Mar 2024
Response from Edelyn on 14 Mar 2024
Thank you for your wonderful review Steven, we appreciate your business. Have a great week!

6/10 Okay

Duane

Stayed 1 night in Mar 2024
Response from The Staff at Garner Auburn - Seattle on 31 Mar 2024
Hi Duane, Thank you for choosing to stay with us. We appreciate your review. If there are specific areas where we can improve, please don't hesitate to let us know. We hope to have the opportunity to better serve you in the future.-

6/10 Okay

Billy

Stayed 2 nights in Mar 2024
Response from - The Staff at Garner Auburn - Seattle on 25 Mar 2024
Billy, thank you for your rating. If there are any specific areas where we can improve, please feel free to share them with us. We hope to have the opportunity to welcome you back and provide you with a better experience in the future.

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and water hot/cold ran smoothly a lot of parking available
Stayed 1 night in Mar 2024
Response from Edelyn on 6 Mar 2024
Thank you for staying with us Susana, we look forward on your next visit.

10/10 Excellent

Millie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful rooms and a clean property in general! Loved the Dove products in the bathroom!
Stayed 1 night in Mar 2024
Response from Edelyn on 6 Mar 2024
Thank you for your wonderful review Millie. Have a great week!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find
Stayed 1 night in Mar 2024
Response from Edelyn on 6 Mar 2024
Thank you for leaving us review Mark, have a great rest of the week!

8/10 Good

Manson

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Carpet was dirty so a change is needed, other that was a great stay.
Stayed 3 nights in Feb 2024
Response from Edelyn on 6 Mar 2024
My apology for not exceeding your expectations. We assure you that your concern will be address. Thank you for staying with us. Have a great rest of the week.

8/10 Good

Steven

Travelled with partner
Liked: Amenities
No local TV channels
Stayed 1 night in Feb 2024
Response from Edelyn on 6 Mar 2024
Thank you for staying with us, we appreciate your business. We can assure you that the issue with the tv will be resolve. Have a great day!

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room. Very comfy beds. Good customer service. Dog friendly. No pool.
Stayed 3 nights in Feb 2024
Response from Edelyn on 6 Mar 2024
Thank you for choosing our hotel, Nicola, have a great week.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is amazing. They are always friendly, smiling and so helpful.
Stayed 1 night in Feb 2024
Response from Edelyn on 6 Mar 2024
Hi Martin,Thank you for staying here at the Garner hotel and leaving a wonderful review. We appreciate your business. Have a great week!

10/10 Excellent

Dylan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good cleaning smelling hallways and a great hot tub. Room was awesome loved the sampler room addition.
Stayed 2 nights in Feb 2024
Response from Edelyn on 6 Mar 2024
Hi Dylan,Thank you for staying here at the Garner hotel and leaving us a wonderful review. We appreciate your business. Have a great week!

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Edelyn on 6 Mar 2024
Hello Luis,Thank you for staying here at the Garner hotel. We appreciate your business. Have a great week!

10/10 Excellent

Mike

Stayed 1 night in Feb 2024
Response from Edelyn on 21 Mar 2024
Thank you, Mike, for staying with us! We appreciate your your business. Have a great day!

8/10 Good

omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Edelyn on 6 Mar 2024
Hi Omar,Thank you for staying here at the Garner hotel. We appreciate your business. Have a great week!

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite having a TV remote that didn’t work right and another patron that was less than quiet it was a far better experience than what I had at a different hotel down the road.
Stayed 1 night in Jan 2024
Response from Edelyn on 6 Mar 2024
Hi Martin,Thank you for staying here at the Garner hotel and leaving us a review. We appreciate your business. Have a great week!

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Very nice staff!
Stayed 1 night in Jan 2024
Response from Edelyn on 6 Mar 2024
Hi Jonathan,Thank you for staying here at the Garner hotel and leaving us a wonderful review. We appreciate your business. Have a great week!

10/10 Excellent

Kristin, SeaTac

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, kind of hidden away from the main street. Seems safe, will know for sure if my vehicle isn't broken into tonight. :)
Stayed 1 night in Jan 2024
Response from Edelyn on 6 Mar 2024
Hi Kristin,Thank you for staying here at the Garner hotel. We appreciate your business. Have a great week!

8/10 Good

joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was very helpful
Stayed 1 night in Oct 2023