Reception

Reviews of Four Points By Sheraton Seattle Airport South

3.5 out of 5
Four Points By Sheraton Seattle Airport South
22406 Pacific Hwy S, Des Moines, WA

Reviews

8.4

Very good

Rating 10 - Excellent. 545 out of 1000 reviews" "
Rating 8 - Good. 237 out of 1000 reviews" "
Rating 6 - Okay. 96 out of 1000 reviews" "
Rating 4 - Poor. 56 out of 1000 reviews" "
Rating 2 - Terrible. 66 out of 1000 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lynn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem was the front desk clerk never showed up so the security guard had to handle the front desk but didnt know how to check in guests. He was so kind and apologized repeatedly. They called in another staff member so after about 40 minutes i was able to get checked into my room. They comped my parking and gave me a free breakfast. I appreciated all his efforts to keep me informed.
Stayed 1 night in Apr 2024
Response from Customer Service on 15 Apr 2024
Lynn, it's great to hear that you appreciated the dedication and effort shown by our team member during your check-in at Four Points By Sheraton Seattle Airport South. We regret that there was some delay initially, but we're delighted that we could provide you with complimentary parking and breakfast. We take valuable feedback like yours to improve our guest experience and appreciate your understanding. Looking forward to welcoming you back.

10/10 Excellent

Dennis

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nicer
Stayed 1 night in Apr 2024
Response from Customer Service on 10 Apr 2024
Dennis, it's fantastic to hear you enjoyed your stay at Four Points By Sheraton Seattle Airport South. We appreciate your brief yet positive feedback. We hope to see you again soon.

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 1 night in Apr 2024
Response from Customer Service on 4 Apr 2024
Christopher, it's great to hear that your stay at Four Points By Sheraton Seattle Airport South met your expectations. Thank you for choosing our hotel and we hope to welcome you back in the near future.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 4 Apr 2024
Thank you for the 5/5 rating, Jonathan!It's excellent you enjoyed your time at Four Points By Sheraton Seattle Airport South so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I switched to this property last minute after reserving elsewhere and finding the other property to feel quite unsafe. Luckily, this Sheraton was accommodating and the front desk staff was extremely friendly and helpful. They gave my information on where to eat (especially helpful since it was a holiday) and were able to arrange an airport shuttle with no issues at all. Very grateful for this hotel and their staff!
Stayed 1 night in Mar 2024
Response from Customer Service on 3 Apr 2024
Katherine, it's wonderful to read that you felt safe and well-accommodated at the Four Points By Sheraton Seattle Airport South. It's also delightful to know our team members at the reception were able to provide timely and helpful recommendations for dining and seamless airport transportation. We are grateful for your kind words and we eagerly anticipate your next stay!

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Driving in and out during "high traffic" times takes patience. Also, add the $4 breakfast as part of your booking. If you don't, it'll cost you $18.
Stayed 2 nights in Mar 2024
Response from Customer Service on 3 Apr 2024
James, it's great to see you enjoyed your stay at Four Points By Sheraton Seattle Airport South. Indeed, navigating during peak traffic times may be a bit challenging, but we trust our convenient location provided you with enough rewards in return. Your suggestion to add breakfast when booking is an excellent tip for our future guests, potentially saving them significantly. We're looking forward to welcoming you back in the near future.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 3 Apr 2024
We appreciate you sharing this positive rating, David!The comfort of our guests is important to us so we can't wait to see you back again at Four Points By Sheraton Seattle Airport South. We want to share an even more enjoyable experience with you next time.

8/10 Good

katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 31 Mar 2024
Katrina, thank you for choosing to stay at Four Points By Sheraton Seattle Airport South and giving us a good score. We appreciate your trust and hope to welcome you back in the near future.

10/10 Excellent

Rachel, Watford City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was lovely, and the staff and dining were EXCELLENT. The area itself is not super ideal, but the hotel was well secured.
Stayed 2 nights in Mar 2024
Response from Customer Service on 31 Mar 2024
Rachel, thank you for sharing your wonderful experience at Four Points By Sheraton Seattle Airport South. Our team members and dining options strive to provide exceptional services. We're glad you found the premises delightful and secure, even if the location was not entirely to your preference. We appreciate your feedback and hope to welcome you again in the future.

10/10 Excellent

Ellie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was so clean and the herb smell in the room was so good! It feels like a spa! Definitely want to stay again.
Stayed 1 night in Mar 2024
Response from Customer Service on 25 Mar 2024
Ellie, it's delightful to hear that the cleanliness and rejuvenating ambiance at Four Points By Sheraton Seattle Airport South positively influenced your stay. We certainly aim to create a tranquil environment akin to a spa for our guests. We eagerly await your next visit!

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 4 Mar 2024
Thank you for sharing, Jonathan.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.

10/10 Excellent

Phaedra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms inside were as expected. The Indian restaurant attached to the hotel was phenomenal, and I drive to Canada for Indian regularly. The rooms either face the street (front of building) or tenement apartments (rear), and there is no secure parking in the area. We didn't have our drapes open because our window looked into someone's living room. It would have been nice to have a "sheer" drape option, so we could let in light without feeling folks could look at us (especially at night, with lights on).
Stayed 1 night in Feb 2024
Response from Customer Service on 21 Feb 2024
Phaedra, it's fantastic to hear that your stay at Four Points By Sheraton Seattle Airport South met your expectations, especially your dining experience at our attached Indian restaurant. We take note of your feedback regarding the window views and the drapery options. Your comfort and privacy are paramount to us, and we'll certainly consider your insights for future improvements. We hope to soon welcome you back on your next trip, perhaps even sparing you a drive to Canada for Indian food!

10/10 Excellent

Deborah, Hinckley

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was wonderful!
Stayed 1 night in Feb 2024
Response from Customer Service on 20 Feb 2024
Deborah, it's lovely to read that you had a positive experience at Four Points By Sheraton Seattle Airport South. We take great pride in the courtesy and care our front desk team members exhibit towards our guests. Your kind acknowledgment brings us immense joy. You're always welcome to return for another enjoyable stay.

4/10 Poor

Mike

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Found a stain and someone elses hair under the sheets. Very noisy. Bed is uncomfortable. Pillows are good. Smoke alarm has a bright green blinking light directly above the bed. We barely slept. And left early because we knew we could not rest properly. Little to no amenities. Could hear even low conversation in hallway and rooms. We chose this hotel to sleep and rest while out in the area. We didnt not achive this at all. And finding the bed had not been changed properly is absolutely disgusting. You should be ashamed. Unsatisfied. Heavy perfume of some kind in lobby.
Stayed 1 night in Feb 2024
Response from Customer Service on 19 Feb 2024
Mike, we're genuinely sorry to hear your stay did not meet your expectations. We understand that concerns about cleanliness and noise can impact your overall comfort and rest. Be assured we take all feedback seriously and will address these matters promptly. Additionally, we're glad to hear our pillows were to your liking, though we understand the discomfort due to the smoke alarm's light. We will evaluate ways of improving our amenities to ensure a more satisfying stay for our guests, and we hope you would consider giving us another chance in the future. Finally, regarding the scent in the lobby, we appreciate your thoughts as we strive to maintain a comfortable environment for all.

8/10 Good

Curt A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in a transitioning area. Not sure if area going up or down, but..... Nice room, comfy bed, nice bathroom and good shower. Odd that all lights are tied to a switch, so if you want a bedside light, you have to manually turn off all the other lights. Hmmmm
Stayed 1 night in Feb 2024
Response from Customer Service on 19 Feb 2024
Curt A, thank you for sharing your experiences at Four Points By Sheraton Seattle Airport South. We're pleased to hear that you found comfort in our rooms, from the nice bathrooms to our cozy beds. We appreciate your observations regarding the localized lighting controls, as feedback like yours is essential in improving our guest experience. We hope to have the pleasure of welcoming you back soon.

6/10 Okay

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Customer Service on 14 Feb 2024
Thank you for taking the time to share your feedback, Dwayne.While we're glad to hear you found your stay to be agreeable, we regret to hear your experience with us was anything less than perfect. We've shared your feedback with the appropriate members of our team and look forward to hosting you again so that we can share a more positive stay with you.

10/10 Excellent

Hunter Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bartenders at the Grille were the best! We enjoyed you lindsey!
Stayed 3 nights in Feb 2024
Response from Customer Service on 7 Feb 2024
Hunter, thank you for the high-enthusiasm feedback! We're delighted that you appreciated the exceptional service from our team at the Grille, especially Lindsey. At Four Points By Sheraton Seattle Airport South, we always aim for wonderful experiences for our guests. We looking forward to the chance of serving you again in the future.

8/10 Good

Deanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff quiet clean rooms 10 minutes from airport
Stayed 1 night in Feb 2024
Response from Customer Service on 6 Feb 2024
Deanne, thank you for sharing about your stay at Four Points By Sheraton Seattle Airport South. We're delighted to know that you found our rooms to be clean and quiet. It's equally uplifting to hear that you thought our team members were friendly. We appreciate your feedback and look forward to your next visit.

8/10 Good

Oxana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Service on 5 Feb 2024
Oxana, thank you for taking the time to rate Four Points By Sheraton Seattle Airport South. We hope that you had a pleasant stay with us. Looking forward to welcoming you back in the future for another enjoyable experience.

10/10 Excellent

Thalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Service on 29 Jan 2024
Thanks for the perfect rating, Thalia!We're pleased to hear that you have fully enjoyed your stay at Four Points By Sheraton Seattle Airport South, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
convenience and regular shuttle was prime location felt a bit unsafe
Stayed 1 night in Jan 2024
Response from Customer Service on 22 Jan 2024
Barbara, it's great to hear you appreciated the convenience and shuttle service at Four Points By Sheraton Seattle Airport South. Our location does indeed provide easy accessibility to the airport. Regarding your concern about safety, we want to assure you that our guests' safety is our highest priority and we always strive to maintain a secure environment. Your feedback is appreciated and will be taken into consideration. We're looking forward to welcoming you back on your future travels.

10/10 Excellent

Kuldip

Travelled with family
Stayed 1 night in Jan 2024
Response from Customer Service on 17 Jan 2024
Kuldip, it's wonderful to see you enjoyed your experience at Four Points By Sheraton Seattle Airport South. We do hope to see you again in the future. Thank you for choosing our hotel.

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Service on 8 Jan 2024
Thank you for the great rating, Jason!We're thrilled to see how much you enjoyed staying at Four Points By Sheraton Seattle Airport South. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 Excellent

zakaria

Stayed 1 night in Dec 2023
Response from Customer Service on 13 Jan 2024
Zakaria, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Four Points By Sheraton Seattle Airport South!

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was wonderful
Stayed 1 night in Dec 2023
Response from Customer Service on 13 Jan 2024
Charlene, it's fantastic to hear that you had a wonderful experience with your room at Four Points by Sheraton Seattle Airport South. We strive to ensure all our guests have a comfortable and enjoyable stay. We hope to welcome you back soon!

10/10 Excellent

Mellissa, Seattle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine, however, the area around the hotel is a little less than ideal.
Stayed 1 night in Dec 2023
Response from Customer Service on 13 Jan 2024
Mellissa, it's wonderful to know you found your stay at Four Points By Sheraton Seattle Airport South satisfactory. We appreciate your observation about the surrounding area, and while we cannot control external factors, our team members are always on hand to assist guests on how best to navigate and enjoy their surroundings. Thank you for choosing our hotel, and we hope to welcome you back soon!

10/10 Excellent

Krista

Stayed 1 night in Dec 2023
Response from Customer Service on 31 Dec 2023
Krista, it's wonderful to hear that your recent visit at Four Points By Sheraton Seattle Airport South met your expectations. We value and appreciate your high rating and we hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Service on 27 Dec 2023
Thanks for the fantastic rating, Vicki!It's outstanding we could exceed your expectations during your stay at Four Points By Sheraton Seattle Airport South. We're all looking forward to your next stay with us.

8/10 Good

Mark

Liked: Cleanliness, staff & service
Property isold and it shows. The restaurant was old and dingy and requiredmasks to use the buffets and it was totally uncovered.
Stayed 1 night in Dec 2023
Response from Customer Service on 24 Dec 2023
Mark, we appreciate you sharing your experience at Four Points By Sheraton Seattle Airport South. Your feedback about the age of the property and dining area has been noted, as we aim to keep our facilities modern and updated. Likewise, we appreciate your mention of the buffet mask requirements. These are in place to ensure health and safety. We look forward to potential future improvements based on honest feedback such as yours.

6/10 Okay

Salma

Stayed 2 nights in Oct 2023
Response from Customer Service on 21 Dec 2023
Thank you for sharing your feedback, Salma.We strive to share an enjoyable experience with all of our guests. We hope to host you again soon so we can share a more memorable visit with you.

8/10 Good

Robert

Stayed 1 night in Dec 2023
Response from Customer Service on 20 Dec 2023
Thank you for taking the time to leave us such an amazing rating, Robert!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Four Points By Sheraton Seattle Airport South.

10/10 Excellent

Charles, Memphis

Stayed 4 nights in Dec 2023
Response from Customer Service on 20 Dec 2023
Charles, thank you for choosing Four Points By Sheraton Seattle Airport South for your stay and leaving a top-rated review. It's fantastic to know that you had a wonderful experience. We would be delighted to welcome you back in the future. Safe travels until then!

2/10 Terrible

Debi

Travelled with family
Disliked: Staff & service, property conditions & facilities
Moldy smell
The room smelled like mold. Looking at the window there was water inside the window on the floor due to the caulking being cracked or non existent in some places.
Stayed 1 night in Dec 2023
Response from Customer Service on 15 Dec 2023
Debi, we're very sorry to hear about your experience. We apologize that there were concerns about cleanliness and maintenance in your room. Rest assured that your feedback has been taken seriously, and our management team will immediately look into this matter. We're committed to providing guests with a comfortable and enjoyable stay, and we hope you'll give us another opportunity to meet and exceed your expectations.

10/10 Excellent

Proshat

Business traveller
Liked: Cleanliness, staff & service, amenities
Best place to stay
Response from Customer Service on 7 Feb 2024
Proshat, thank you for your kind words! Four Points By Sheraton Seattle Airport South strives to provide a memorable experience for our guests. We are thrilled to hear you think of us as your best place to stay. Looking forward to your return visit.

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
No isses
Stayed 1 night in Nov 2023
Response from Customer Service on 30 Nov 2023
Josue, thank you for sharing your experience at Four Points By Sheraton Seattle Airport South. It's wonderful to read you had a seamless stay. We look forward to welcoming you back!

6/10 Okay

William

Disliked: Staff & service, amenities
Checked in but failed to offer parking pass, then in room remote for TV did not work , went to front desk because they did not answer phone to get another remote, still could not get to work tried to call again no answer. Another trip down stairs. Finally person came to room and admitted tv is always a problem, asked why no printed directions just got a shrug. Body wash despenser empty another trip to front desk. Blankets on bed were thinner than paper, tried to compensate by turning up heat, did not work. Last there is no microwave, which had assumed
Stayed 2 nights in Nov 2023
Response from Customer Service on 28 Nov 2023
William, thank you for taking the time to share your experience. Your encounter with the TV remote could have been decidedly smoother, and we regret that you found the communication about this matter less than ideal. In regard to the body wash and comfort elements of your stay, such as the room temperature and bed linen, we apologize if they were not up to the expected standard. Lastly, we've noted your comment about the microwave. Your feedback is valuable and will guide us in making improvements. We hope for another opportunity to offer you a superior experience.

10/10 Excellent

Edith

Stayed 1 night in Nov 2023
Response from Customer Service on 17 Dec 2023
Thank you for sharing, Edith!At Four Points By Sheraton Seattle Airport South, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

8/10 Good

Livio

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and the room was clean and spacious.
Stayed 8 nights in Nov 2023
Response from Customer Service on 28 Nov 2023
Livio, the team at Four Points By Sheraton Seattle Airport South is delighted to hear your positive remarks about our friendly team and the cleanliness and spaciousness of your room. We strive to provide all guests with a comfortable and enjoyable stay. Your feedback is greatly appreciated and we hope to see you again soon!

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and away from the hustle and bustle of SEA airport, but close enough to be convenient
Stayed 1 night in Nov 2023
Response from Customer Service on 25 Nov 2023
Vicki, we're delighted you appreciate the strategic location of Four Points By Sheraton Seattle Airport South, allowing for tranquility while still providing ease of access to the airport. Thank you for sharing your positive feedback, and we look forward to welcoming you back for another convenient stay!

6/10 Okay

Kasia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Our bathroom floor wasn't cleaned properly. It seems that the unit is in need of a steam cleaning.
Stayed 3 nights in Nov 2023
Response from Customer Service on 16 Nov 2023
Kasia, thank you for taking the time to share your feedback. We note your experience regarding the cleanliness of the bathroom floor and want to reassure you that maintaining a high standard of hygiene is a priority for us. We will certainly pass your feedback on to our housekeeping team for review. We hope you'll give us another chance to make your stay more satisfactory in the future.

10/10 Excellent

Efren, Sitka

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 1 night in Nov 2023
Response from Customer Service on 14 Nov 2023
Efren, we appreciate your 5-star review of Four Points By Sheraton Seattle Airport South. It sounds like our team members made a positive impression on your stay. We're glad to hear it! We look forward to welcoming you back in the near future.

10/10 Excellent

kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a very calm and quiet place to stay, close to the SEA-TAC Airport (6 miles). The staff was very friendly and helpful. Difficult to get enough heat into the room, but offered space heaters. Good parking, but $15.00 was a hefty price to pay. Beautiful, upgraded scene and rooms...well done!! Thank you for you attention to details, and to customer comfort.
Stayed 1 night in Nov 2023
Response from Customer Service on 13 Nov 2023
Kathleen, it's pleasing to see that you found Four Points by Sheraton Seattle Airport South to be a tranquil retreat and appreciated the proximity to the airport. We're delighted that our courteous team members could be of assistance to you. While we strive to ensure optimum comfort, we regret to know you faced a few challenges with the room temperature and parking. Our commitment remains towards enhancing every aspect of the guest experience, including the ambiance of our recently improved accommodations. Thank you for recognizing our attention to detail and prioritization of guest comfort - your feedback is invaluable. We look forward to your next visit.

2/10 Terrible

Islam, Renton

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the most terrible hotel, they don’t do cleaning at all, we asked to change the bed linen, they didn’t change it for us, it was very cold
Stayed 2 nights in Nov 2023
Response from Customer Service on 13 Nov 2023
Islam, it's regrettable to hear you were disappointed with your recent stay. Your feedback about the cleanliness and the temperature in the room is taken seriously. We have policies in place to ensure clean, comfortable rooms for all guests. Your comments have been discussed with our team to ensure higher standards are met consistently. We hope you'll give us another chance so we may exceed your expectations.

6/10 Okay

KellyJean

Travelled with family
Disliked: Staff & service
Lacking
The restaurant QR was irrelevant, didn’t match the current menu and didn’t link to an online order. When dialed the number listed to put in an order for pick up, it went straight to voicemail. Headed down to the dining room to put in an order and the service was so.very.slow. Decided to have a drink while I waited, bar was limited, didn’t even have simple syrup, as well as ginger beer and Pepsi for cocktails. As far as the hotel, when I booked through the app, I didn’t see that there was an extra parking fee per vehicle. Not even one space complimentary to the booking. The young lady at the front desk did not have the best communication skills. My husband works close by and I will be hesitant to rebook, it would be purely out of convenience.
Stayed 1 night in Nov 2023
Response from Customer Service on 12 Nov 2023
KellyJean, it's regrettable to hear about your experience with our restaurant and dining facility. We aim to provide excellent service and accurate information, and it's clear we fell short of your expectations in this aspect. We've taken note of your feedback regarding our drink offerings and speed of service.Similarly, we're disheartened that aspects of your booking and check-in experience weren't as seamless as they should have been. We strive to maintain clear and precise communication, especially when it comes to additional fees.While we understand you have concerns about future stays, we sincerely hope you'll consider giving us another chance to vastly improve your experience for the sake of convenience. We're committed to addressing these matters promptly.

8/10 Good

Elaine E

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and friendly
Stayed 1 night in Nov 2023
Response from Customer Service on 10 Nov 2023
Elaine, thank you for leaving a review of your stay at the Four Points By Sheraton Seattle Airport South. It's wonderful to read you enjoyed the peaceful atmosphere and our hospitable environment. We hope to see you again soon.

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it very convenient
Stayed 3 nights in Nov 2023
Response from Customer Service on 7 Nov 2023
George, thank you for choosing to stay at Four Points By Sheraton Seattle Airport South. We're thrilled to hear you had an exceptional experience. We hope to welcome you again in the future. Safe travels!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You will enjoy your stay
A very nice property. New, or very nearly new. A little tricky to get into from the Hwy, but most hotels near SEA are.
Stayed 1 night in Nov 2023
Response from Customer Service on 6 Nov 2023
Andrew, thank you for sharing your feedback. We're pleased to hear that you found the Four Points By Sheraton Seattle Airport South to be a delightful accommodation. Accessing hotels around highly travelled areas can sometimes be challenging, we appreciate your understanding. We hope to welcome you back soon for another remarkable stay.

10/10 Excellent

Basilio

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2023
Response from Customer Service on 3 Nov 2023
Basilio, it's wonderful to hear that you had a positive experience with our friendly team members at Four Points By Sheraton Seattle Airport South. We value your feedback and look forward to welcoming you back in the future.

10/10 Excellent

Evgeny, Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place👍
Stayed 1 night in Oct 2023
Response from Customer Service on 31 Oct 2023
Evgeny, it's a delight to hear that you found Four Points By Sheraton Seattle Airport South to your liking! It's always our aim to provide an enjoyable stay. Thank you for your kind words and we hope to have you with us again soon.

8/10 Good

Kamala

Liked: Cleanliness, staff & service, property conditions & facilities
My family and I stayed for one night because we were in transit and had a early morning flight. The facility was clean and the staff was very helpful. They had a shuttle service that made it easy for us to travel as a big group, for an early flight.
Stayed 1 night in Oct 2023
Response from Customer Service on 31 Oct 2023
Kamala, it's wonderful to hear that Four Points By Sheraton Seattle Airport South facilitated your family's travel. We're thrilled that our clean surroundings and the supportiveness of our team members added positivity to your transit stay. It sounds like our shuttle service was particularly helpful for your larger group. We appreciate your valuable review and look forward to welcoming your family again when your travels bring you back.