Would not stay here again.
Posted 21-Aug-2017 on Hotels
busy weekend, and we arrived late (11pm.) The suite room we reserved had water leaking from ceiling, and it took the night manager about 45 minutes to get us two single rooms. breakfast was muffins in plastic and granola bars, instant oatmeal in the lobby. no coffee was left either morning. no towels in one room. only shampoo, no conditioner. overall pretty dismal.
Comment from Hotel Management
23-Aug-2017 by Manager, Hotel Management
Jonathan, we sincerely apologize for not meeting your expectations which led to a disappointing stay. While it’s always our attempt to deliver a pleasant visit for every guest, sometimes we fall short. Your concerns have been shared with each department involved in an effort to work more diligently from this point forward. We regret the inconvenience caused, and please consider staying with us again for a much-improved experience the next time your travels bring you this way.