Ratings based on 250 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
88% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveller

If you only want to sleep, I guess it's okay.

Posted 04-Feb-2016
Wouldn't stay there agaun, but if your tired enough I guess it's okay. Beds are not comfortable. Really needs updating.
3 out of 5
Recommended
for Everyone
by A verified traveller

Decent overnight stay

Posted 05-Dec-2015
Pros: Comfortable bed and reasonable price
Cons: appearance of the room
The staff were very friendly and the room was adequate for my needs. The room had a nice sitting area with small couch but it was badly stained and made me feel like it was dirty. The top of the coffee table and the top of the dresser had significant water damage. The carpet was also badly stained so although it was clean, it gave the feeling that it wasn't.
Comment from Hotel Management
07-Dec-2015 by Kiera Hoffman, Hotel Management
Thank you for letting us know about your stay. I appologize that the room did not meet your expectations. We are looking forward to upcoming renovations, and we invite you to come see the results.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location to get back on the road

Posted 22-Nov-2015
Good stay but you had better ask for extra shampoo before you get to your room or bring your own...!!!!
Comment from Hotel Management
23-Nov-2015 by Kiera Hoffman, Hotel Management
Thank you for letting us know about your stay with us. We will take your thoughts on our amenities into consideration.
4 out of 5
by Irene from Portland

Pleasant Experience

Posted 16-Nov-2015 on Hotels
We were in town for a family event and stayed one night. The hotel was easy to find and close to several restaurants. The covered entrance to the building was helpful in the rain and the parking lot allowed easy access to the building for moving luggage. Luggage carts were available. The hotel public spaces were updated and the room was clean, included a full length mirror, was nicely decorated, could have used a little more decoration on the walls. The furniture was dated and somewhat worn, the bed was comfortable. A table with chairs was a handy workspace. The shower was comfortable, fan a little noisy and a heat light would have been appreciated. The heat / AC was easy to use but regulating the desired temperature was a tedious process. The morning breakfast was better than many that we have experienced and included fresh fruit. In general, we had a pleasant stay.
Comment from Hotel Management
23-Jan-2016 by lakisha wright, Hotel Management
Thank you for your review. We appreciate your feedback. We hope that we have earned your loyalty and look forward to your return.
3 out of 5
Recommended
for Everyone
by A verified traveller from SLC UT

Fine place to stay in Tacoma

Posted 16-Nov-2015
We had a brief stay. Clean enough, breakfast was good, no problems. Would stay again.
Comment from Hotel Management
19-Nov-2015 by Kiera Hoffman, Hotel Management
Thank you for taking the time to let us know about your time with us. We are glad you enjoyed yourselves and hope to see you again soon.
2 out of 5
by A verified traveller

Posted 04-Nov-2015
I wasn't too pleased with the attitudes of the staff. I also have 2 additional charges from the comfort inn pending on my credit card that i did not authorize.
Comment from Hotel Management
13-Nov-2015 by Kiera, Hotel Management
I appologize that we were not able to meet your expectations. We do authorize cards in advance. These sometimes can show as seperate charges, but will fall off in time, depending on your bank.
2 out of 5
Recommended
for Families
by A verified traveller

Not worth it - too run down

Posted 03-Nov-2015 on Hotels
Too old school for the price. Carpet looks older than my great great grandma. Much needed updating needs to be done. Free breakfast was ok. Could have rotated between sausage & bacon though.
Comment from Hotel Management
09-Jan-2016 by lakisha wright, Hotel Management
We are soor ywe did not meet your needs . We are in the middle of updating. We hope to chose to stay with us agin. Thank you
Comment from Hotel Management
09-Jan-2016 by lakisha wright, Hotel Management
We will be remolding the property in the upcoming months and would like to invite you back to stay with us again in the near future..
4 out of 5
Recommended
for Families
by Mary

Posted 03-Nov-2015 on Hotels
Comment from Hotel Management
09-Jan-2016 by lakisha wright, Hotel Management
Thank you for staying with us we look for to having you stayas a guest again
Comment from Hotel Management
09-Jan-2016 by lakisha wright, Hotel Management
Thank you for taking the time to complete our online survey. I am happy you enjoyed your stay.
4 out of 5
Recommended
for Families
by Frank A from SoCal

Graduation

Posted 02-Nov-2015 on Hotels
Nice get away and family visit. Staff and room were great.
Comment from Hotel Management
09-Jan-2016 by lakisha wright, Hotel Management
Thank you for your feedback. I'm glad you enjoyed your stay with us.
Comment from Hotel Management
09-Jan-2016 by lakisha wright, Hotel Management
Thank you for choses us to stay with . We are glad we meet you needs anfd look forward to having you vist again
3 out of 5
by A verified traveller

Staff is very unkind

Posted 25-Oct-2015
Pros: location
When I check out, staff is very unkind. Coffee was not good
Comment from Hotel Management
07-Nov-2015 by Ebony C., Hotel Management
Thank you for taking the time to leave feedback regarding your recent stay. I want to apologize on behalf of the Front desk agent. Please allow us another opportunity to make your next stay more enjoyable.