Ratings based on 293 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
76% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Oregon

Good location and amnities

Posted 09-Sep-2016
Pros: Staff was friendly, room was clean and bed was comfortable. The hot breakfast had lots of choices.
Location: It was close to gas stations, restaurants, and access back to freeway.
Comfort Inns are the best. I have no complaints about this location.
Comment from Hotel Management
13-Sep-2016 by Ebony , Hotel Management
Thank you for completing our survey regarding your recent stay with us. I am happy to hear you had an excellent experience with our staff. We appreciate the information you have shared with us. We look forward to seeing you again on your future visits to Tacoma .
4out of 5
by A verified traveller from Portland, OR

Good Hotel...Would recommend..!!

Posted 06-Sep-2016
Pros: Bed, towers and clean floor.
Cons: Needs water bottle in frig ready for guess instead of go to the counter.
Location: EQC Casino
Hotel is clean, convenient, comfortable and friendly staffs. I would recommend to friends and family.
Comment from Hotel Management
07-Sep-2016 by Comfort Inn Staff , Hotel Management
Thank you for taking the time to submit a review we really appreciate it. Thank you for the water bottle suggestion. We hope to see you again for your future stays.
3out of 5
by A verified traveller from Orofino, Idaho

enjoyed the stay

Posted 28-Aug-2016
Pros: friendly atmosphere
Cons: channel guide for the TV, I don't recall finding one in the room.
Location: The hotel was close to restaurants and shopping areas, the streets looked kind of rough though, heard lots of sirens.
We only stayed for one night but we all enjoyed it. The room was comfortable and was clean which is a big plus since I've stayed in places that cost more and were not as clean and were very run down. The breakfast was great, they had lots of choices of food items to pick from. I wish we could have stayed longer, we did not get to try the pool but maybe next time. the hotel was even close to a Denny's plus also close to other places too.
Comment from Hotel Management
31-Aug-2016 by Rebecca, Hotel Management
Maria, Thank you for the kind words. I'm very pleased that you enjoyed your trip. We hope you're able to come back soon and take advantage of the pool.
1out of 5
by A verified traveller

Dingy, outdated, noisy, unsafe location

Posted 21-Aug-2016
Pros: Staff seemed nice and breakfast wasn't terrible
Location: Restaurants nearby are sorely lacking
Rooms smell like ashtrays Road noise Abandoned furniture in parking lot Cars in parking lot broken into overnight Terribly uncomfortable beds
Comment from Hotel Management
25-Aug-2016 by Comfort Inn Staff , Hotel Management
Hello, We thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be a pleasure to welcome you back to our hotel in the future! Thank you very much, Comfort Inn Front Desk Staff
4out of 5
by A verified traveller from Chicago

Decent hotel for the price

Posted 20-Aug-2016
This hotel was very comfortable considering its overall rating. My family stayed for two nights while visiting other family. The room was clean and the beds were great. The swimming pool was average but my daughter loved it. They even serve complimentary hot breakfast in the morning....No complaints
Comment from Hotel Management
21-Aug-2016 by Comfort Inn Staff , Hotel Management
Thank you for taking the time to submit a review we appreciate our guest feedback. Glad to hear that you enjoyed your stay with us, we look forward to seeing you again in the future.
4out of 5
by A verified traveller from oregon

Nice hotel

Posted 07-Aug-2016
I have never stayed at a comfort inns before so for this being my first experience it was good, the only I will say is that I was a little disappointed about the pool being cold. I took my 1 1/2 year old swimming and it was a little to cold for him.
Comment from Hotel Management
09-Aug-2016 by Comfort Inn Staff , Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I am sorry to hear that the pool was too cold, we try to keep it at a comfortable temperature.
4out of 5
by A verified traveller

Totally adequate

Posted 04-Aug-2016
I stayed in a standard king room. Included a fridge and microwave. Bed was pretty comfortable. It was definitely loud there, being right off the freeway, but once I turned on the AC/fan I couldn't hear it. Front desk staff were great. Practically no water pressure, that's my only real complaint. I would stay there again.
Comment from Hotel Management
09-Aug-2016 by Comfort Inn Staff , Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We look forward to seeing you for your future stays!
4out of 5
by George from Auburn

Posted 27-Jun-2016 on Hotels
Friendly people and nice location being close to everything.
Comment from Hotel Management
02-Jul-2016 by lakisha wright, Hotel Management
I am glad that you enjoyed your stay with us, I hope to have you return soon!
5out of 5
by Colleen

Posted 25-Jun-2016 on Hotels
Comment from Hotel Management
26-Jun-2016 by lakisha wright, Hotel Management
Thank you for taking the time to let us know about your time with us. We are glad that you enjoyed your time with us, and I hope that you will consider staying with us in the future!
3out of 5
by Johnny

Posted 25-Jun-2016 on Hotels
Comment from Hotel Management
26-Jun-2016 by lakisha wright, Hotel Management
Thank you for letting us know about your stay. I hope that everything was pleasant, and I do apologize if there were any problems with your stay. I hope that you will consider us the next time that you are in the area.