Ratings based on 358 Verified Reviews

3.6 out of 5
78% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from vancouver bc canada

Close for everything

Posted 06-Sep-2017
Very good staff is good than I expected Price is the best
Comment from Hotel Management
07-Sep-2017 by Nicole/Front Desk Staff, Hotel Management
Thank you for leaving a review regarding your stay with us. We are pleased to hear our staff took great care of you during your stay with us. We strive to improve customer service daily and we love words of encouragement.
4 out of 5
Recommended
for Everyone
by A verified traveller

Comfortable and clean

Posted 22-Aug-2017
Pretty much all we could have asked for when we needed a place to stay while attending a conference. Right off the I5, clean lobby and room, staff was pleasant, and you won't need anything else.
Comment from Hotel Management
23-Aug-2017 by Front Desk Staff, Hotel Management
Thank you for staying with us here at Comfort Inn Tacoma Seattle. We are pleased to hear you enjoyed your stay with us. If you are ever in the Tacoma Area please stop by again, we have the best rates in town and pride ourselves on customer service and comfortability. Thanks again! Sincerely, Nicole Front Desk Staff
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-Aug-2017
Comfortable stay for a fair price . The staff is very accommodating. Amenities are good. They serve good breakfast.
Comment from Hotel Management
19-Aug-2017 by Tacoma Comfort INN, Hotel Management
Thank you for taking your time to review our property! Pleased to hear we were able to assist you and your concerns. We are so happy you enjoyed your stay with us and look forward to seeing you again. Have a fun and safe summer, Rebecca C front desk
3 out of 5
by A verified traveller from canada

Okay hotel, but not in a great neighbourhood

Posted 07-Aug-2017
Our room was quite comfortable; no frills. Friendly service. Breakfast was good although there was limited seating with not enough room to fit all the guests. Hotel grounds not kept up - could use more attention ... get rid of litter and beer bottles/cans. In an area with other moderately-priced motor inns (Holiday Inn Express, etc.) but also lots of pawn shops, bail bond places ... kind of depressing. When/if we come back to Seattle-Tacoma, will find a better neighbourhood in which to stay.
Comment from Hotel Management
27-Aug-2017 by Tacoma Comfort INN, Hotel Management
Thank you for taking the time to tell us about the issues regarding your stay. My team and I would like to apologize for the inconveniences you experienced. We take great pride in our property and have addressed the issue with fellow workers to help resolve littering from happening in the future. Glad you enjoyed the room and breakfast selections. When we are busy the meeting room does have extra seating during breakfast hours and we have 24 hour service for any questions, concerns or help when needed.We are sad to hear you won't consider staying here in the future. We hope you reconsider so we can serve you with a superior experience.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sierra Blanca, Texas

comfortable

Posted 27-Jul-2017
Pros: Staff
Cons: None
Location: close to locations needed for stay
comfortable, convenient staff friendly room was comfortable room service was timely, breakfast was reasonable. Pool area small but was nice in a.m. hours. Location convenient to where we needed to be as a family. Close to Bass Pro Shop that was nice. As far as location, seemed to be conveniently located to restaurants close by did not have to walk. This is all I needed to write, shorten this part of your survey would be helpful. We do not need to write a book for you. The more simple a survey is the easier to complete, and want to complete. 99999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999
Comment from Hotel Management
05-Aug-2017 by Tacoma Comfort INN, Hotel Management
Thank you for taking the time to write this review. Our staff very much appreciated your wonderful review. We take a great deal of pride in our hotel. We hope that you are able to stay with us in the near future. Have a wonderful Summer!
4 out of 5
Recommended
for Everyone
by A verified traveller

Decent place for the price

Posted 17-Jul-2017
Nothing special, but I was satisfied with the condition of the property. Breakfast isn't much, but would you expect it to be great at this price? Denny's is right next door, so no problem for me. I was actually pleasantly surprised at the condition of this hotel, even if the room wasn't quite in the Hilton class.
Comment from Hotel Management
17-Jul-2017 by Nicole/Front Desk Staff, Hotel Management
Thank you for leaving a review regarding your recent stay with us! We are sorry to hear our breakfast wasn't what you expected to see, we do offer a lot more options than a lot of hotels locally. We are pleased to have Denny's as a second option so close to us. After our recent remodel we have tried our best to keep our property new and clean and glad you took notice in this older area of Tacoma. We hope to see you again if you're ever in our area of Tacoma Seattle.
5 out of 5
by A verified traveller from Anchorage, AK

Good for a 3-night Business Travel.

Posted 16-Jul-2017
Pros: I enjoyed the cleanliness of the room and their free breakfast.
Cons: Please provide more promo room prices.
Location: Nice, very accessible location via Uber.
I enjoyed the cleanliness of the room and the inclusive, free breakfast. Comfort Inn has a very accessible location, even via Uber. I will definitely consider stay here again on my future trips.
Comment from Hotel Management
17-Jul-2017 by Nicole/Front Desk Staff, Hotel Management
Thank you for leaving a review on your recent stay with us. We love hearing back from our guests. We are happy to hear you enjoyed your stay with us and our convenient location to almost anything locally in Tacoma. We can't wait to see you again when your in the Tacoma Seattle area.
4 out of 5
Recommended
for Everyone
by A verified traveller from Chico, Ca

Good hotel

Posted 15-Jul-2017
The hotel was clean, staff was helpful and friendly. I would stay there again.
Comment from Hotel Management
17-Jul-2017 by Nicole/Front Desk Staff, Hotel Management
Thank you for your review regarding your recent stay with us. We are pleased to see you enjoyed your stay with us and would stay here again. If you are ever in the Tacoma Seattle area we would love to have you as our guest again, we have competitive rates year round.
5 out of 5
Recommended
for Everyone
by A verified traveller from San Diego

Kid friendly, clean, comfortable & good size rooms

Posted 28-Jun-2017
Pros: Clean & good size bedroom/bathroom, bed & pillows are comfortable, friendly & helpful staff, good breakfast (based off the hotel price we paid) it includes scrambled eggs, sausages, waffles, etc. Cons: Small breakfast area & low water flow.
Comment from Hotel Management
29-Jun-2017 by Tacoma Comfort INN, Hotel Management
Thank you for the compliments and we were glad to be of help! Please let us know if you are headed back to our area anytime soon, we would be very happy to have you as a guest again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Granite Falls, WA

Nice hotel

Posted 26-Jun-2017
It's not set in a real good environment outside, but the hotel itself was just fine. I would stay there again.
Comment from Hotel Management
27-Jun-2017 by Nicole/Front Desk Staff, Hotel Management
We appreciate the feedback regarding your recent stay with us. We do wish we could control things around our property but we do make sure what we can control is comfortable, clean and enjoyable. We hope to see you again the next time you're in the Tacoma Seattle area.