Ratings based on 2,029 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
84% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from Houston

No sleep due to rail noise

Posted 12-Oct-2016
Pros: Breakfast
Cons: Noise and run down decor
Location: Right next to the dome
Staff unhelpful at check in. Hotel worn and in need of refurbishment. Woken up at hourly intervals by train whistles right outside through the night. Breakfast was good.
4out of 5
by A verified traveller

Posted 12-Oct-2016
Nice place. Easy and conveniently located. Parking can be tight. The breakfast is a good value.
4out of 5
by A verified traveller

Nice all around Hotel !

Posted 03-Oct-2016
Very convenient as we went to a concert at the Tacoma Dome. Nice hotel, friendly staff. Clean room. Love that there is a microwave and fridge in room. The only complaint is the service was so slow and unacceptable in the bar and restaurant on the night of the concert. They should have better staffing on those nights. Other than that, it was a very good experience. I'd highly recommend it. Just go somewhere else for your dining needs on the night of a concert.
4out of 5
by A verified traveller from vancouver

Hotel close se to downtown

Posted 29-Sep-2016
Nice hotel within walking of downtown. Staff is incredibly friendly.
5out of 5
by A verified traveller from Bolingbrook

Very nice

Posted 26-Sep-2016
I really like it. Very neat clean very friendly people
5out of 5
by A verified traveller

Posted 23-Sep-2016
Hotel was very clean. Tha staff was also very polite and friendly.the nite I stayed there was very quiet .
5out of 5
by A verified traveller from Layton, UT

Convenient close to freeway

Posted 20-Sep-2016
Where were just on our way home from a trip to Seattle and this was close to freeway.
2out of 5
by A verified traveller from Tacoma

Over rated by others

Posted 19-Sep-2016
Pros: The desk staff was courteous and friendly.
Cons: the room temp control, the bathroom fixtures, the electrical outlet in the bathroom
Location: not much
The room was initially too cold, later in the evening (when trying to sleep) it was too hot. Both facets in the bathroom were very difficult to adjust for satisfactory flow and temperature, the shower drain was very slow and backed up when in use even at a very slow rate of flow. The bathroom electrical outlet was too worn out to accept my electric shaver cord plug in. construction work being performed near the hotel started too early in the morning.
4out of 5
by A verified traveller from Boise, Idaho

Close to events.

Posted 16-Sep-2016
UT is close to downtown and the waterfront. The Tacoma Dome is literally in the back parking lot. The parking garage is in the basement, with a locked gate at night for safety. However, the elevators had a key slot for guests to use to access the elevator service for safety, and it was never turned on during my stay. It made me a bit uncomfortable as anyone could go up to guests floors and rooms directly from the basement parking garage. In addition, at night a few sketchy people were seen hanging around the property. I realized on the 3rd day of my stay that the Homeless Shelter was about 2 blocks away, which would account for the increased number of people on foot later at night.
5out of 5
by A verified traveller

Nice and close to I-5

Posted 06-Sep-2016
My experience was great Jasmine was awesome. The front desk staff was very understanding, and they were very friendly