The reception stuff were friendly. but the wifi internet was very poor. It's my third time in this hotel and every time was poor internet wifi.
the room location 1131 was good and it was large room but it smells so bad. Besides the corridor was very dirty and smells ugly.
Nice hotel location in Taba, food is good.
Comment from Hotel Management
18-Apr-2017 by Front Office Manager, Hotel Management
Dear Mr. Ali,
Thank you for taking the time to tell us about your experience at the Sofitel Taba Heights. I am sorry that your experience did not meet your expectations.
At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Front Office Senior Supervisor