Ratings based on 47 Verified Reviews

4.4 out of 5
87% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Wonderful hotel and great value!

Posted 25-Dec-2016
We really enjoyed our couple of days at the Sofitel. We hope to visit again in April. The only comment was that the restaurant food was not up to the standard of this very nice hotel.
Comment from Hotel Management
26-Dec-2016 by -, Hotel Management
Dear our valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Taba Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibrahim MANSOUR
4out of 5
Recommended
for Everyone
by A verified traveller

Very good resort very comfortable

Posted 19-Dec-2016
The stuff was very kind The room big and clean An excelent resort
Comment from Hotel Management
21-Dec-2016 by -, Hotel Management
Dear our Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Taba Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibrahim MANSOUR
5out of 5
by A verified traveller

Great hotel

Posted 25-Oct-2016 on Hotels
We had a fantastic hoilday and great service and food
Comment from Hotel Management
15-Nov-2016 by General Manager, Hotel Management
Dear Guest Thank you for your review. We are very pleased hearing that our service have met with your expectations and that you have enjoyed your stay and will be returning back and off course your support to us. Regards
4out of 5
by A verified traveller

Posted 04-Oct-2016 on Hotels
Comment from Hotel Management
15-Nov-2016 by General Manager, Hotel Management
Dear Guest Thank you for your review. We are very pleased hearing that our service have met with your expectations and that you have enjoyed your stay and will be returning back and off course your support to us. Regards
2out of 5
by A verified traveller

not so good

Posted 17-Sep-2016 on Orbitz
Pros: beautiful rooms
beautiful property, needs update, no internet except in lobby, one employee was there when we arrived at 3am , was the same employee at 11am when we left.
Comment from Hotel Management
15-Nov-2016 by Front Office Manager, Hotel Management
ear Guest Greetings Thank you for your comment We feel sorry that our services have not with your expectation however we would have very much appreciated if you have raised your concerns to us during your stay to make sure that your stay is as enjoyable as it should be I would like to assure you that at Sofitel, guest satisfaction is our main concern I hope you may give us another chance to better serve you in the future. Regards
4out of 5
Recommended
for Everyone
by A verified traveller from EGY

Boring

Posted 12-Sep-2016
The hotel is nice, perfect for relaxation and in a good condition but the hotel itself and Taba area in general are extremely boring.
Comment from Hotel Management
18-Sep-2016 by Front Office Manager, Hotel Management
Dear Guest Greetings Thank you for your comment We feel sorry that our services have not with your expectation however we would have very much appreciated if you have raised your concerns to us during your stay to make sure that your stay is as enjoyable as it should be I would like to assure you that at Sofitel, guest satisfaction is our main concern I hope you may give us another chance to better serve you in the future. Regards
5out of 5
by Khaled

Posted 26-Aug-2016 on Hotels
Comment from Hotel Management
17-Sep-2016 by General Manager, Hotel Management
Dear Guest Greetings Thank you for your comment We feel sorry that our services have not with your expectation however we would have very much appreciated if you have raised your concerns to us during your stay to make sure that your stay is as enjoyable as it should be I would like to assure you that at Sofitel, guest satisfaction is our main concern I hope you may give us another chance to better serve you in the future. Regards Front Office Manager
4out of 5
by Elodie from באר שבע

סבבה סהכ

Posted 20-Aug-2016 on Hotels
סהכ נעים ורגוע.ר וב הצוות ממש אדיב ונעים, חייכנין. הבית מלון יפה, חדר מרווח. חבל שלא מספקים מידע על מה יש במלון הכל גילינו לבד שזה לא היה נעים. המלון מנותק אין ממש מסעדות בסביבה וזה היה בעייתי כי לא היינומצרוצים מהאוכל של המלון וחיפשנו אלטרנטיבה... עד שמצאנומאז ערב אחד. אכלנו פשוט פיצה... ולמחרת בחרנו פשוט לחזור לארץ כי די ביאס שלא היה איפה לטייל ומה לאכול
Comment from Hotel Management
17-Sep-2016 by General Manager, Hotel Management
Dear Guest Greetings Thank you for your comment We feel sorry that our services have not with your expectation however we would have very much appreciated if you have raised your concerns to us during your stay to make sure that your stay is as enjoyable as it should be I would like to assure you that at Sofitel, guest satisfaction is our main concern I hope you may give us another chance to better serve you in the future. Regards Front Office Manager
3out of 5
by A verified traveller

Posted 05-Feb-2016
Nice hotel good facilities but no Eurpean visitors when I arrived. Also I had to upgrade to full board as impossible to leave hotel due to strict security. Do not book this hotel as budget deal it is not reckon on £70 per day plus with no bus excursions available pity because staff try hard although they try to charge me £42 I did not owe and delayed my check out as a result.
Comment from Hotel Management
21-Feb-2016 by Front Office Manager, Hotel Management
Dear Guest Greetings Thank you for your comment We feel sorry that our services have not with your expectation however we would have very much appreciated if you have raised your concerns to us during your stay to make sure that your stay is as enjoyable as it should be I would like to assure you that at Sofitel, guest satisfaction is our main concern I hope you may give us another chance to better serve you in the future. Regards
5out of 5
by LESZEK from TORUN-POLAND

GOOD QUALITY 5 STARS HOTEL 22 KM FROM TABA BORDER

Posted 24-Jan-2016 on Hotels
DURING OUR STAY THE HOTEL WAS NEARLY EMPTY(5-7% OCCUPANCY) SO THERE WERE NO QUEUES,QUICK,FRIENDLY EFFICIENT SERVICE.NOTHING TO COMPLAIN,GOOD QUALITY 5 STARS HOTEL
Comment from Hotel Management
22-Feb-2016 by Front Office Manager, Hotel Management
Dear Guest Thank you for your review. We are very pleased hearing that our service have met with your expectations and that you have enjoyed your stay and will be returning back and off course your support to us. Regards