Ratings based on 61 Verified Reviews

4.5 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by William

Fun in the sun!

Posted 03-Aug-2017 on Hotels
Everything was very nice but there was a HUGE issue for us. There was no wifi in the rooms or barely on the property. This was not good because we were unable to keep in touch with our children and had to spend our vacation time finding a SIM card. We were there off season and not all the restaurants were open but we did go to another resort using the free shuttle. We found the other resort to be lively, fun and active with more to offer. Overall it was a great choice to stay in this part of Egypt!
5 out of 5
Recommended
for Everyone
by A verified traveller from Baltimore, MD

Beautiful hidden gem on the Red Sea

Posted 05-Jun-2017
We were blown away. After seeing the prices listed for this hotel we were certain it was going to be sketchy as hell. Boy were we wrong. What we found was one of the best resort experiences of our lives. A beautiful perfectly maintained palace right on the Red Sea. The staff could not have been friendlier and more inviting. Everything we experienced was first class and extremely high value. The spa was incredible. The 7 (yes SEVEN) pools were breathtaking. And the staff helped us charter a sailing yacht to visit ancient sites on the Red Sea and snorkel. A quick weekend getaway turned into one of the best vacations of our lives. A weekend all inclusive for less than a one night hotel stay in nearby Eilat. Taba Heights is the spot. Tell your friends. We will be back
Comment from Hotel Management
06-Jun-2017 by -, Hotel Management
Dear Mr. Jason, We very much appreciate your comments regarding your stay at the Sofitel Taba Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your Experience, and we would love to host you again here at Sofitel Taba Heights. Sincerely, Ibrahim MANSOUR-Front Office Senior Supervisor
3 out of 5
by ali

Friendly stuff but rooms and corridor are dirty

Posted 13-Apr-2017 on Hotels
The reception stuff were friendly. but the wifi internet was very poor. It's my third time in this hotel and every time was poor internet wifi. the room location 1131 was good and it was large room but it smells so bad. Besides the corridor was very dirty and smells ugly. Nice hotel location in Taba, food is good.
Comment from Hotel Management
18-Apr-2017 by Front Office Manager, Hotel Management
Dear Mr. Ali, Thank you for taking the time to tell us about your experience at the Sofitel Taba Heights. I am sorry that your experience did not meet your expectations. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards! Ibrahim MANSOUR Front Office Senior Supervisor
5 out of 5
by A verified traveller

Posted 08-Jan-2017 on Hotels
Comment from Hotel Management
10-Jan-2017 by General Manager, Hotel Management
Dear our valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Taba Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibrahim MANSOUR - Front Office Senior Supervisor
5 out of 5
by Hilary

Posted 06-Jan-2017 on Hotels
Comment from Hotel Management
08-Jan-2017 by General Manager, Hotel Management
Dear our valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Taba Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibrahim MANSOUR - Front Office Senior Supervisor
5 out of 5
by Sama'n

Posted 02-Jan-2017 on Hotels
Nice relaxing stay , friendly welcoming staff , nice facilities
Comment from Hotel Management
08-Jan-2017 by General Manager, Hotel Management
Dear our valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Taba Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibrahim MANSOUR - Front Office Senior Supervisor
4 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful hotel and great value!

Posted 25-Dec-2016
We really enjoyed our couple of days at the Sofitel. We hope to visit again in April. The only comment was that the restaurant food was not up to the standard of this very nice hotel.
Comment from Hotel Management
26-Dec-2016 by -, Hotel Management
Dear our valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Taba Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibrahim MANSOUR
4 out of 5
Recommended
for Everyone
by A verified traveller

Very good resort very comfortable

Posted 19-Dec-2016
The stuff was very kind The room big and clean An excelent resort
Comment from Hotel Management
21-Dec-2016 by -, Hotel Management
Dear our Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Taba Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibrahim MANSOUR
5 out of 5
by A verified traveller

Posted 05-Dec-2016 on Hotels
Amasing for relaxing good servise
Comment from Hotel Management
07-Dec-2016 by General Manager, Hotel Management
Dear our Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Taba Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibrahim MANSOUR
4 out of 5
by A verified traveller

Posted 04-Oct-2016 on Hotels
Comment from Hotel Management
15-Nov-2016 by General Manager, Hotel Management
Dear Guest Greetings Thank you for your comment We feel sorry that our services have not with your expectation however we would have very much appreciated if you have raised your concerns to us during your stay to make sure that your stay is as enjoyable as it should be I would like to assure you that at Sofitel, guest satisfaction is our main concern I hope you may give us another chance to better serve you in the future. Regards