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Reviews of ibis Szczecin Centrum

2 out of 5
ibis Szczecin Centrum
Ul. Dworcowa 16, Szczecin, Western Pomerania

Reviews

7.8

Good

Rating 10 - Excellent. 167 out of 602 reviews" "
Rating 8 - Good. 263 out of 602 reviews" "
Rating 6 - Okay. 112 out of 602 reviews" "
Rating 4 - Poor. 29 out of 602 reviews" "
Rating 2 - Terrible. 31 out of 602 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Marian

Liked: Cleanliness
Stayed 11 nights in Sep 2023
Response from Kacper Kulhawik, Guest Experience Manager. on 9 Nov 2023
Dziękujemy za pozytywną opinię na portalu Panie Marianie. Cieszymy się, że był to pozytywny pobyt i wierzymy, że jeszcze nie raz zobaczymy się z Panem w naszym obiekcie.Pozdrawiam serdecznie,

10/10 Excellent

Ryszard

Liked: Amenities, property conditions & facilities
All round excellent !
Stayed 4 nights in Sep 2023
Response from Kacper Kulhawik, Guest Experience Manager. on 14 Sept 2023
It's such a great to read that! Thank you Ryszard and we believe you'll be more often guest in our hotel.Many greetings from whole crew,

10/10 Excellent

Mark

Stayed 1 night in Aug 2023
Response from Kacper Kulhawik, Guest Experience Manager. on 26 Aug 2023
Thank you for your amazing score Mark! We're happy, that you've been with us and we will waiting for more reservations from you.All the best,

8/10 Good

Pawel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Kacper Kulhawik, Guest Experience Manager. on 12 Jun 2023
Dziękujemy za bardzo dobrą ocene Panie Pawle. Mamy nadzieję, że jeszcze nie raz zobaczymy się ponownie w naszym hotelu. Serdecznie zapraszamy!Pozdrawiam,

10/10 Excellent

Hsin-Ling

Stayed 1 night in Feb 2023
Response from Kacper Kulhawik, Guest Experience Manager. on 18 Apr 2023
Dear Guest,We're happy about maximum score at the portal. It's so important to us and we want to share with you how glad we are. We will looking forward for your future reservations.Best regards,

8/10 Good

C E

Liked: Cleanliness, staff & service, room comfort
Good and basic
The bed was comfortable and the room was nice and quiet. A good choice for breakfast, both hot and cold dishes plus bean to cup coffee which is a great start to the day. A convenient place to stay in the centre of Sczeczin. Good value for money, you get what you pay for.
Stayed 1 night in Aug 2022
Response from Kacper Kulhawik, Guest Experience Manager. on 19 Sept 2022
We are grateful for your very nice review and we appreciate your words about our value. We promise to keep high standard for future reservations and we can't wait to see you again.We wish you all the best,

4/10 Poor

Ronn

Travelled with partner
Disliked: Property conditions & facilities
For an Ibis hotel, the room was very bland. No coffee or tea making facilities, I know this varies in different hotels in Poland but I would have thought an international chain would provide some refreshmentin the rooms.
Stayed 1 night in Jun 2022

8/10 Good

Anna Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what I needed
Comfortable one night stay. Very happy with 24h check in and 12pm check out (as needed to check in very late). Good shower and comfortable bed. The only minus was the curtain that was stuck in the middle of the window and didn’t want to move any further…
Stayed 1 night in May 2022
Response from Kacper Kulhawik, Guest Experience Manager. on 21 Jun 2022
We're happy, that you've been with us Anna. Thank you for your very good score and we promise you to fix your impressions for the next stay with the curtain and hope it will be very soon to more discover Szczecin with us. Best regards,

8/10 Good

Tory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sleep, convenient location, kind staff , didn’t notice any issues with noise at all
Stayed 1 night in Oct 2021
Response from Kacper Kulhawik, Guest Experience Manager. on 1 Nov 2021
Dear Tory, We're so happy about your very good score! Your satisfy stay is very important to us and we believe you'll visit again in the future. We invite to make next reservation in the future. Best regards,

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, as expected
Clean and typical Ibis room. Good value, no thrill. Room was as expected. Location is good. There is a parking garage next to the hotel. The garage has a parking space for Ibis and Novotel guests. Price is 8 eur per day. Our breakfast was served in Novotel, probably becouse of Covid. Hotels are right next to each other. Breakfast was really good. I would recommend both hotels. Staff at reception was kind and helpful. Check in and check out was super fast.
Stayed 1 night in Sep 2021
Response from Kacper Kulhawik, Guest Experience Manager. on 27 Oct 2021
Dear Peter, Can we add more information to your comment? We love your fantastic review and can't wait, when you'll come again to us. We wish you all the best from whole ibis Szczecin Centrum crew!

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Everything was quite good.
Stayed 7 nights in Aug 2021
Response from Kacper Kulhawik, Guest Experience Manager. on 31 Aug 2021
Dear Anna, We love to read good words about our service and receive such a great score! We like it and invite you for make new reservations in the future in Szczecin! Best regards,

10/10 Excellent

Alastair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Kacper Kulhawik, Guest Experience Manager. on 31 Aug 2021
Dear Alastair, Thank you very much for amazing score. Is there's something you liked the most during the stay? Any comment will be helpful for us, so if you want share with us we're for your disposal.

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

4/10 Poor

Elvin

Disliked: Cleanliness, property conditions & facilities, room comfort
Not so nice hotel
Hotel location is okay. Hotel was not so clean.
Stayed 1 night in Jul 2021
Response from Kacper Kulhawik, Guest Experience Manager. on 31 Aug 2021
Dear Elvin, Thank you for your sharing and we regret it, that is so low! What do you mean, that hotel wasn't clean? What you'll change to make your stay more comfortable? We're waiting for your comment and believe you can have better stay in the future. Best regards,

10/10 Excellent

Zenon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2021
Response from Kacper Kulhawik, Guest Experience Manager. on 31 Aug 2021
Szanowny Panie Zenonie, Pięknie dziękujemy za zostawienie najlepszej możliwej noty na stronie! Bardzo, ale to bardzo za nią dziękujemy i polecamy się na kolejne przyjazdy do Szczecina!

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020
Response from Kacper Kulhawik, Guest Experience Manager. on 13 Oct 2020
Thank you for good opinion. We wish you good day and see you someday in Szczecin again!

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Kacper Kulhawik, Guest Experience Manager. on 13 Oct 2020
Such a perfect score Jonas! We want to very thank you for that and we'll hope to see you again nearby future!

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Noisy and run down
I was located two rooms away from lift, and kept hearing beeps from lift all night. The noise insulation is very poor, you can hear people's conversation talking in corridor on your room. The hotel needs a refurbishment, it's getting worn and tired.
Stayed 1 night in Jul 2020

10/10 Excellent

Izabela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019
Response from Kacper Kulhawik, Guest Experience Manager. on 6 Nov 2019
We want to give all the best we have for our guests, so thank you for positiv opinion. Is there is something we can do more please let us know, it's very important to us.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was clean and tidy and staff very friendly and helpful. Great location for walk to shopping centres and river. We would definatly stay here again.
Stayed 8 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the railroad station and to center of the city. Zabka next door.
Stayed 1 night in Jul 2019

8/10 Good

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Bylo tu kiedys o wiele lepiej
Wspaniale wygodne polozenie. Sniadanie bardzo przecietne nie urozmaicane i stanowczo za drogie (41 PLN). Na przeciw jest piekarnia Dom Chleba gdzie mozna zjesc sniadanie smaczniejsze za jedyne 17 Reczniki w pokoju wymieniano jesli. Podobnie bylo ze smirciami. Okno w pokoju nie mozna bylo otworzyc. Ale sa tez dobre opinie: sprawnie dzialajacy internet, sprawne windy, uprzejma zaloga w recepcji.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's the second time I've stayed in that hotel. For the price they offer I must say it's a very decent hotel.
Stayed 2 nights in May 2019

8/10 Good

Hubert

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2019

10/10 Excellent

Mr T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Lovely hotel friendly staff but ran out of lots of things in the bar could do with stocking it better
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant as usual never anything to complain about,friendly helpful staff always help u out.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check in. Bathroom and bedding very clean. Rooms small but very adequate for a long weekend.
Stayed 3 nights in Nov 2018

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Central Location!
This hotel is only a couple of minutes walk from the main railway station and centrally located for walking around the city, and close to the Old Town. We were able to view the Underground Tunnels used in WW2 and that was interesting. Staff are friendly and helpful. Bed was comfy and room was clean. Check-in and check-out are smooth and prompt. I was travelling by train to Gdansk on my check-out day and was able to store my luggage with the hotel until my train left, giving me a morning to still walk around sightseeing. No charge for the service. Breakfast was not included in my booking, but reasonably priced if you want the convenience.
Stayed 2 nights in Sep 2018

6/10 Okay

Martin

Liked: Cleanliness
Stayed 1 night in Jul 2018

8/10 Good

KRZYSZTOF

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2018

8/10 Good

murdoch

Liked: Staff & service, property conditions & facilities
A fairly basic but comfortable and near to city centre.
Stayed 2 nights in Jun 2018

10/10 Excellent

Ger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rooms with excellent prices
I stayed here with a group of 9 friends. The staff were brilliant. Very courteous and friendly. The food at the bar was delicious and reasonably priced. Paulina at the bar was always kind and friendly. She is a credit to the hotel. The rooms and linen were cleaned daily. At reception there was security boxes to leave our valuables in which was a great peace of mind. It is situated very central which is very good and has many restaurants and bars nearby. Overall it’s was great value for money. We will definitely be returning again.

8/10 Good

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities
Basic hotel with decent prices and good location.
Basic hotel, nothing fancy but clean and very much perfect for staying for w few nights. Perfect location right in the heart of Szczecin.
Stayed 2 nights in Mar 2018

8/10 Good

Mikel

Liked: Cleanliness, property conditions & facilities, room comfort
Good economical option in central Szcecin
Usual clean, convenient hotel. Staff seemed undertrained.

8/10 Good

Yiming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very convenient for downtown and restaurants. The hotel was clean, upbeat and the receptionists friendly and helpful - recommended!
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and nice pub round the corner
Brilliant location near to the Galaxy shopping centre and Baltica Spa if your looking for something relaxing. Clean hotel and good restaurant.
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Decent
Basic hotel but does the job. Friendly staff and decent location!
Stayed 3 nights in Nov 2017

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great budget hotel
Great hotel and good value. Breakfast is excellent for about £8. Location between new town and old town so very convenient. Minor moan is plastic sheet put under sheet on bed which makes for a sweaty night! Our son didn't have one on his bed. One lift kept breaking down.
Stayed 3 nights in Sep 2017

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located Hotel
Great hotel and centrally located. It's on a busy road so despite the promise of a peaceful sleep with soundproofing, forget it, you hear everything outside. Would like a room at the back of the hotel next time ;)
Stayed 2 nights in Sep 2017
Response from ibis Szczecin on 15 Sept 2017
Dear Phil, we can absolutely arrange different room next time you visit us. Those with no street view will be more comfortable for you. We hope to see you again very soon. Best regards, Paulina Kuziemko, Deputy Hotel Manager.

4/10 Poor

Gary

Liked: Cleanliness, staff & service
Disliked: Room comfort
Disappointing hotel in Szczecin
My stay was just ok. Great location near the railway station & the old town (approximately 5 minutes walk). Hotel looked good. Team were very helpful & friendly. Room was a good size. Bed had a some kind of plastic sheet on it which was so uncomfortable as the weather was so hot. Shower had no pressure which was very disappointing. Opened the window but didn't see the sign regarding unwanted guests. Lots of insects in the room as a result. Expected more from an international chain. Lifts available & English spoken if required.
Stayed 2 nights in Jul 2017

8/10 Good

Katarzyna, UAE

Liked: Cleanliness, staff & service
close to the center
nice and quiet hotel next to the center, good food and clean rooms

8/10 Good

Arild

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and friendly hotel
Very good location, close to train station and AirPort bus. Several great restaurants around the corner. Will Stay again.

10/10 Excellent

Diego, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short weekend in Szczecin
The hotel is perfect for a short weekend, walking distance from the city center and also very close to the train and bus station. The breakfast is quite good and generous, the reception girls are super friendly. The room is spacious, clean bathroom, comfortable bed. Everything is quite fine for the price.

8/10 Good

Wlater, Michigan

Liked: Cleanliness, property conditions & facilities, room comfort
Good location for bus/rail travelers
All was "normal" and as expected. Not much else to add.

8/10 Good

Jonathan, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel OK
Hotel breakfast very expensive for what was provided there is an excellent cafe just around the corner. Go out of the hotel turn left at traffic lights turn right cafe is on the left. About half the price and food much better quality

4/10 Poor

Paul, Washington, DC

Liked: Staff & service
Disliked: Room comfort
Depressing hotel next to a noisy bar
Sometimes you need to just spend an extra $10 or so in order to stay someplace agreeable. I got the last room in this hotel which was across from a dreadfully noisy bar. At 11 PM the noise was very disturbing. Drunken people out in the street screaming, laughing, fighting. Apparently the hotel staff called the police, but I didn't see any police. At least 25% of the rooms in the hotel are across the street from this nasty bar, which will ultimately ruin their business if it doesn't close. It's been the nadir of hotel experiences for me.