Ratings based on 261 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
71% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller

No complaints, best price

Posted 18-Apr-2016
Spent one night visiting friends, hotel facilities were adequate and staff friendly.
5 out of 5
by A verified traveller

nice very friendly good breakfast, one of the beds

Posted 15-Mar-2016
Pros: clean
Cons: longer breakfast through the week
Location: shopping, shopping, shopping
close to mall and shopping and the highway, very clean great parking.
4 out of 5
by John from Massachusetts

Quality Inn

Posted 03-Jan-2016 on Hotels
Just a stop for traveling on the NY thruway
4 out of 5
by A verified traveller from Quebec,

Shopping at Destiny USA

Posted 31-Dec-2015
Pros: I liked the loction, the staff, the cleanliness, and the included breakfast.
Cons: Some of the furnishing could be replaced and updated, but that's a minor deal.
Location: Shopping within a few minutes at Destiny USA. Onandoga Park nearby, Great restaurants.
Hotel staff were very cordial. Lobby was very clean; as were the rooms. A nice variety for the included breakfast, both hot and cold items. Staff were all very helpful. Would stay again, and most likely will this summer!
3 out of 5
by Gary

This traveller left a rating score only Posted 31-Dec-2015 on Hotels
2 out of 5
by A verified traveller

Posted 21-Dec-2015
I would not recommend this hotel. In desperate need of renovations!!
5 out of 5
by A verified traveller

Sweet hotel.

Posted 14-Dec-2015 on Hotels
Friendly staff, awsome price, spacious rooms, great location.
Comment from Hotel Management
20-Feb-2016 by Pamela, Hotel Management
Thank you ! We hope to see you again soon! Happy Holidays! Pamela Smith CHA,GM
4 out of 5
by A verified traveller

Posted 04-Dec-2015
Very easy to get to. Safe location. Very easy and close to mall.
Comment from Hotel Management
19-Dec-2015 by Pamela, Hotel Management
We appreciate your choosing us and hope that you have a chance to come back again in the future. Have a blessed Holiday season! Sincerely, Pamela Smith CHA,GM
4 out of 5
by Gail

Posted 02-Dec-2015 on Hotels
I stay here every year for Black Friday shopping. Good location and easy to get to. Breakfast very good. Rooms clean and comfortable. Good value for the price.
Comment from Hotel Management
20-Feb-2016 by Pamela, Hotel Management
Thank you for your continued patronage.I hope that you had much luck with your Christmas shopping.Hopefully we can count on seeing you next year. Have a Happy holiday season !
3 out of 5
by Susan from Chesapeake, va

Syracuse Trip

Posted 28-Nov-2015 on Hotels
Didn't arrive until midnight. Desk attendant was polite, but failed to give us directions to our room, just pointed. Not very helpful. Other than that everything else was fine.
Comment from Hotel Management
20-Feb-2016 by Pamela, Hotel Management
I am sorry to hear that any of my desk staff were lack luster in doing their job. It is something that is unacceptable and will be addressed. Have a great day ! Sincerely, Pamela Smith CHA,GM