Ratings based on 280 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
70% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller

Posted 27-Jun-2016
The staff was great. The hotel is definitely understaffed. Room was dirty. Hair in the shower and on the floor. Carpet was dirty.
4out of 5
by A verified traveller

Very close to i81....so easy to get on and off!

Posted 29-May-2016
Pros: Accessibility to highway
Location: Near Destiny USA!!!
Easy check-in Great breakfast! Friendly staff Extremely comfortable bed Comfortable room temperature!
1out of 5
by Joseph

Posted 26-Apr-2016 on Hotels
Bad service complete lack of communication. They didn't not have our room ready. The room they initially gave us had a guest already in the room and then told us they only had smoking rooms available. When they finally found a room we asked for a late check out and they receptionist said of course what time, we said 1 and she said "no problem, I'll leave a note for them to see in the morning". Morning came and they started ringing the phone at 11 to say are we checking out. I told him our situation from last night and he said "oh well she didn't leave a note so there is nothing I can do, the best is 12:15". I don't see how someone runs a business around customer service and acts this way. Will not be going back to a quality inn after this experience.
4out of 5
by John A. from Live in Niagara Falls, but Syracuse in my home town

Posted 21-Apr-2016 on Hotels
Simply, it was quite relaxing and enjoyable.
4out of 5
by Richard from Buffalo NY

Quality Inn

Posted 19-Apr-2016 on Hotels
Comfortable room, friendly and helpful staff, good price. I would go back.
4out of 5
by Randy from Finger Lakes

Good Night Stay

Posted 18-Apr-2016 on Hotels
It was a good room for the price.
4out of 5
by A verified traveller

No complaints, best price

Posted 18-Apr-2016
Spent one night visiting friends, hotel facilities were adequate and staff friendly.
4out of 5
by A verified traveller

Posted 14-Apr-2016 on Hotels
Room was good,very spacious Pamela at the front desk was great We left something in the room and she made sure we got it back
4out of 5
by Dana

This traveller left a rating score only Posted 08-Apr-2016 on Hotels
5out of 5
by Hector from Rochester


Posted 07-Apr-2016 on Hotels
Muy bueno donde esta localizado