I made reservations for my daughter and I through Expedia for one night to attend a funeral in Syosset, Long Island. I emphasized through Expedia that we would require two separate beds in the same room. On arrival at the hotel, I was given keys for one room with a single King-size bed. The clerk found an empty room with two large beds which she booked us in for the night. She noted that the room had been booked through Expedia, which did not specify two beds. Otherwise, our stay was fully satisfactory.
Comment from Hotel Management
05-Mar-2017 by J Ankeles FOM, Hotel Management
Thank you so much for taking the time to write a review of the hotel. We are sorry for the confusion with the room type. We are glad that the clerk was able to get you into a room that you needed. We hope that you will stay with us again under better circumstances.
Thank you and have a great day