A very pleasant overnight getaway
I was pleasantly surprised to get all that I paid for. The front desk agent that checked me in was pleasant, courteous and professional. I was happy from the time I arrived and didn't want to leave. One unsavory moment, at checkout, the front desk agent seemed rather disgruntled, sloppy snd unprofessional, a total opposite from my check in but the complimentary breakfast made me forget about her.
Comment from Hotel Management
24-Feb-2016 by J Ankeles FOM, Hotel Management
Thank you for taking the time to complete our online survey. On behalf of the entire hotel, I am so pleased that you were so thrilled about your stay and not wanting to leave. We would like to apologize for the hiccup that you encountered at check out. I will be looking into this and using this as a training tool. Thank you so much for your feedback, we look forward to seeing you in the future.