Search Hotels with a View in Symonds Yat

"Was a lovely place to stay. Would benefit with some walking trails away from the golf course."

"Great rooms."

"I stayed in the main building with heigh ceilings & it is full of character . The staff are unbelievably friendly & quite happily amended my evening meal to suit me . Fabulous views from many rooms & the sunset has to be seen from the large terrace . Within 1 minute , you are in the historic town centre "

"We upgraded as we were looking forward to a arelaving treat for me and my partner. The upgrade was supposedly their best room which was full of cobwebs in the lounge area the bedroom and the bathroom and their dust everywhere and even worse inside the wardrobe it was thick with dust unableto put clothes in their . The furniture was falling apart and pieces missing off bits of furniture also. After I booked i was told breakfast last call was 10.30 am . We turned up at 9.45 to be told breakfast had stopped at 9.30 so we had to leave early and go buy breakfast at a local cafe. Extremely disappointed with this stay honestly I wouldn't recommend it to anyone the facilities are ok but the rooms are terrible. Im going to get a refund as im upset with the service , cleanliness of the room and booking bed and breakfast to not be able to have breakfast as it was stopped at 9.30. Really disappointed better service hotels for the same money do not recommend."

"Staff were extremely helpful and friendly. Rooms very clean and had everything you need. We felt that prices were a little high for some of the food,as it was not value for money. Would definitely recommend staying here. The grounds are beautiful and lovely walks along the canal bank"

"Our room was spotless with great views, comfortable bed. Staff were very helpful and friendly. Parking was good. Our experience this time was perfect."

"We checked that we could get an accessible room before making the booking. We also stated our requirements on the booking form. The request was on the system but unfortunately not fulfilled. We were told if we didn’t accept the room, we would not be refunded (even though the hotel had admitted fault). We were then taken outside (in the rain), to go through the bar, restaurant and many doors before reaching our room. The rooms are extremely outdated, with no air conditioning and the radiator being on, with no means to turn it off. The tiny gap in the open window did nothing to help the situation. Accessibility for wheelchair users is ridiculous. I can honestly say it is one of the worst, disorganised places we have ever had the misfortune to stay at "

"We had a wonderful stay. The staff was amazing. They bent over backwards to try to help are stay be the perfect experience. The food was great. The castle is truly an amazing place to stay. The grounds were immaculate as well. I want to mention one of the staff, Kayla by name, for her superb customer service and help. Everyone there showed how much they valued their guests. We would highly recommend Thornbury Castle to anyone who wants a very memorable stay."

"Lovely place, clean and nice staff. Dog friendly which was a great bonus. "