Ratings based on 4,012 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
83% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller from Moscow

Night noise

Posted 29-Sep-2016
I did not have a good sleep at all due to low frequency continuous noise coming from outside, something like a fan forced ventilation stack. Otherwise, a good hotel, fantastic location, helpful staff.
3out of 5
by A verified traveller from 日本

従業員は素晴らしいけど…

Posted 27-Sep-2016
Pros: ウィンヤード駅の目の前でありアクセスが便利でした。
Cons: 空調が利かなく、空調の使い方もわかりにくかったです。
Location: 大きなスーパーマーケットがあり役に立ちました。
キーチェーンがなく、セーフティボックスがない。過ごしやすいホテルであるのは事実だけど、ちょっと気になりました。フロント、コンシェルジェ、ドアマンが丁寧で親切なのはホテルの歴史を感じさせます。
4out of 5
by A verified traveller

Posted 11-Sep-2016
The place needs a renovation and an upgrade to their hot water. Both days I had a cold shower
Comment from Hotel Management
16-Sep-2016 by Daniela Delinavelli - Guest Relations Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your experience at The Menzies Sydney. I have noted your comments and will be addressing them with the management team. At The Menzies Sydney we strive to provide outstanding service to all our guests and hope to exceed your expectations during your next stay.
3out of 5
by A verified traveller from Perth, WA.

Ok Hotel very handy to everything!

Posted 11-Sep-2016
Pros: Really liked the staff, they were very friendly and helpful !
Cons: The Buffet Breakfast could be improved with a little more variety
Location: The location was excellent buses and trains outside, shopping and sightseeing on the doorstep!
Our stay at the Menzies was very relaxing, the staff were great and overall we would be happy to recommend this hotel to other travelers. But if you don't want to be looking at a brick wall or windows ask for a room with a view.
Comment from Hotel Management
16-Sep-2016 by Daniela Delinavelli - Guest Relations Manager, Hotel Management
Dear Lydia, Thank you for taking the time to share your experience at The Menzies Sydney. It always a beneficial to receive feedback from our guests, and it is always a pleasure when it is so positive. I am pleased to hear your comments regarding our customer service. I will ensure that this is shared with them, as it will serve as great encouragement for them to continue providing outstanding customer service. I also pleased to hear that you enjoyed the location of the hotel, with its close proximity to many of Sydney’s attractions it is a view that many of our guests would share with you. Thank you, again, for offering your feedback. I will look forward to welcoming you back to The Menzies in the near future.
5out of 5
by A verified traveller from Adelaide Sth Aust

Central to my needs

Posted 08-Sep-2016
Pros: Location, Service, Gym, room size and cleanliness
Cons: A proper shower in the bathroom instead of stepping into a bath
Location: Train and Busses across the road, close to the Rocks, Darling Harbour and Circular Quay
The Menzies is a great location to stay in Sydney CBD, straight over the road to the Wynyard train station from the airport and close to everything I need in the city.
Comment from Hotel Management
16-Sep-2016 by Daniela Delinavelli - Guest Relations Manager, Hotel Management
Dear Kym, I’m glad to hear that you took advantage of The Menzies Sydney’s fantastic location. At The Menzies Sydney we strive to provide outstanding service to all our guests and hope to exceed your expectations during your next stay.
4out of 5
by A verified traveller

Nice hotel, very well located.

Posted 05-Sep-2016
Room was very good - lots of space and bed was comfy. The only negative was that the bathroom was a bit dated and in need of some renovation. Overall, the hotel is beautiful and staff very friendly.
Comment from Hotel Management
16-Sep-2016 by Daniela Delinavelli - Guest Relations Manager, Hotel Management
Dear Guest, Thank you very much for taking the time to review The Menzies Sydney. It's pleasing to hear that you took advantage of the hotel's accessibility and fantastic location, being so close to many of Sydney's attractions. I have noted your comments and will be addressing them with the management team. At The Menzies Sydney we strive to provide outstanding service to all our guests and hope to exceed your expectations during your next stay.
3out of 5
by A verified traveller

Close to the CBD

Posted 30-Aug-2016
Pros: Location
Cons: Interior design
The deco was dated. i am unsure if it was supposed to be the vintage look but it looked tired and old.
Comment from Hotel Management
01-Sep-2016 by Guest Relations Manager, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience at The Menzies Sydney Managed by Accor. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your experience, and it is our hope that you will give us the opportunity to better serve you in the near future. Daniela Delinavelli Guest Relations Manager
2out of 5
by A verified traveller from Brisbane

Great location but rooms are in terrible condition

Posted 29-Aug-2016
Great location Very tired rooms Overpriced for condition of rooms Breakfast was good Piano bar Saturday night awesome
3out of 5
by A verified traveller

Menzies hotel so heritage!

Posted 28-Aug-2016
I like the room is big, sale price online is always the best..
4out of 5
by A verified traveller from Gunnedah NSW

Pleasing stay

Posted 28-Aug-2016
Pros: Clean, tidy, friendly
Location: Good location
Airconditioner didn't work in the room, we were offered another room without any problems, great stay.