Ratings based on 3,678 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Mississauga, Ontario, Canada

Posted 13-Feb-2016
Stayed only 2 nights but will be back for a much longer visit - hotel room (facing the park) was quiet and clean, (although the hall smelled musty the room did not) - hotel desk staff very friendly and accommodating; said they would investigate the musty smell - loved the location - walkable (for those who love that activity) to King's Wharf, The Rocks, Opera House, Martin Place and just about anywhere in the CBD - hotel is right across the street from the airport train station although since there were 4 of us, we took a cab from SYD ($65 AU)
3 out of 5
by A verified traveller

Good location

Posted 09-Feb-2016
Whilst the hotel is in a good location and good staff it's let down by a non functioning business centre and some rooms don't have the internet available which is an essential for business travellers from overseas.
2 out of 5
by A verified traveller

Tired and in need of maintenance

Posted 09-Feb-2016
In any hotel you shouldn't have to ask to have the bathroom cleaned or to have sheets that fit the bed. The bottom sheet was about 6inches too short and the mattress was exposed. The towels had holes ( not just one but both towels on one day). We were told that the management wanted to keep the old style feel of the hotel. But they are getting confused with routine maintenance and retro. Carpets and wall paper need replacing esp in corridors. Tap fall off the wall and bathrooms look dirty. Most of the staff were new so we're nice but not that helpful. Suggests high staff turnover which is not a good sign.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Feb-2016
Pros: THE MENZIES IS VERY CENTRAL TO SHOPPING AND TRAINS.
Cons: N/A
Location: VERY GOOD LOCATION
WE ENJOYED OUR STAY AT THE MENZIES ALTHOUGH DISAPPOINTMENT WITH ROOM, SERVICE. WE ONLY HAD ONE BOTTLE OF SHAMPOO AND CONDITIONER FOR TWO LADIES FOR FOUR DAYS AND ONLY ONE DAY WITH CLEAN FACE WASHERS. WE ALSO WAITED FOUR HOURS FOR OUR BAGGAGE TO BE DELIVERED TO OUR ROOM THEN WE FINALLY COLLECTED IT OURSELVES.
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to Sydney highlights

Posted 06-Feb-2016
Cons: Ice in rooms
Location: Sydney harbor quay circular opera house and botanical gardens all close
Very much enjoyed buffet breakfast. Appreciated the electrical adapters provided. Had to wait at front desk for help checking in and out
5 out of 5
Recommended
for Everyone
by A verified traveller

Central and easy access to where we needed to go

Posted 05-Feb-2016
Pros: Position
Very comfortable and clean. Great pool and our children had a great time. Super breakfast
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel easy to go every corner of Sydney

Posted 02-Feb-2016
Nice hotel, central location, close to train station and bus station, within walking distance to Sydney attraction
Comment from Hotel Management
05-Feb-2016 by Guest Relations Manager, Hotel Management
Dear Guest, Thank you very much for taking the time to review The Menzies Sydney. It's pleasing to hear that you took advantage of the hotel's accessibility and fantastic location, being so close to many of Sydney's attractions. I’m glad to hear that you enjoyed the hotel and hope to exceed your expectations during your next visit. Warm Regards, Daniela Delinavelli Guest Relations Manager
3 out of 5
Recommended
for Everyone
by A verified traveller

Good location - clean and comfortable - good price

Posted 26-Jan-2016
The interior could do with a face lift. Staff were helpful. We stayed overnight and price and location suited our needs. Price included breakfast however long queue to be seated and just average quality. A little disappointing. Room was clean, bed was comfortable. Room service was prompt.
4 out of 5
Recommended
for Everyone
by A verified traveller from melbournre

Great central location!

Posted 23-Jan-2016
Lovely friendly staff, awesome location and good facilities. I hadn't read properly about parking and this cost us a fortune, but this isn't the fault of the hotel, just a factor to consider. Breakfast offered a good variety to suit all of us
Comment from Hotel Management
27-Jan-2016 by Guest Relations Manager, Hotel Management
Dear Claire, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Unfortunately the hotel does not own or manage Wynyard Lane Car Park, however we are able to validate guest’s parking for $50.00 per 24 hour period, instead of the standard price of $71.00 Thank you once again for you review, I look forward to welcoming you back to The Menzies Sydney in the near future. Regards, Daniela Delinavelli Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel in good location

Posted 21-Jan-2016
Pros: Great beds, good friendly service
Cons: Speed at check in
Location: In the CBD so close to the rail station
Met up with family and had a lovely afternoon tea in the restaurant in the lobby, we also had a great breakfast
Comment from Hotel Management
27-Jan-2016 by Guest Relations Manager, Hotel Management
Dear Tracey, Thank you very much for taking the time to review The Menzies Sydney. It's pleasing to hear that you took advantage of the hotel's accessibility and fantastic location, being so close to many of Sydney's attractions. I’m glad to hear that you enjoyed the hotel and hope to exceed your expectations during your next visit. Regards, Daniela Delinavelli Guest Relations Manager