Decor is dated and pool facilities limited for similar priced hotels nearby. Compared with the Novotel in Darling Harbour, this was not as sophisticated. The breakfast buffet was much better there as well. Location is great. The staff and management were absolutely outstanding though. What a wonderful group of people. Always greeted us, helped out and even sent a complimentary bottle of champagne because we had been inconvenienced due to a faulty air conditioner. There was chocolate and a hand written note apologising. It was fantastic. It made the stay overall worth every cent. Again, congratulations to the wonderful staff!!!