Ratings based on 756 Verified Reviews

4.4 out of 5
82% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Seattle

Posted 18-Feb-2017
Conviniently located, has the feel of a boutique hotel with very nice staff. A little too much perfume in the room, and not much of a view from the room, but other than that it was great.
3out of 5
by A verified traveller from Perth

Only OK.

Posted 07-Feb-2017
Uncomfortable hard bed. I expected a better bed for the price. The room AC was noisy and there was a loud buzzing noise in the bathroom that we asked to get fixed but didn't get a reply from the front desk. We therefore had two pretty poor nights of sleep. The hotel looked nice but we wouldn't go back. Seems like the hotel needs an update. Good location though.
4out of 5
Recommended
for Everyone
by A verified traveller

Easy location , unique little hotel

Posted 13-Jan-2017
Fantastic location, unique little hotel not ur high street same same. Wish there was a pool that would have been stunning,.ovely clean not great views from lower floors, close to transport and short walk to bridge and opera house. No market mid week but wld have been in the hub of it.
1out of 5
by A verified traveller

Preis & Leistung eine absolute Frechheit

Posted 21-Nov-2016
Pros: Sicherlich gibt es auch positive Dinge im Hotel, jedoch wenn die Basics nicht funktionieren, nutzt diese im Vergleich nichts.
Für einen Preis von über 500,- EUR pro Nacht im Standardzimmer für 2 Personen (ohne Frühstück, Minibar, teures W-LAN) sollte man zumindest erwarten können, dass die Basics eines Hotels - schlafen können - sichergestellt sind. Wir waren jedoch in eine Art "Katzenzimmer" nahe dem Restaurant untergebracht worden und hatten bis tief in die Nacht und wieder morgens ab 6 Uhr lauten Restaurantlärm bis in unser Zimmer, so dass wir teilweise fast unsere eigenen Worte nicht verstehen konnten. Die übrigen Haustechnikräume waren anscheinend auch in der Nähe, so dass ein hoher Lärmpegel die Nacht über erhalten blieb. Schlafen war somit nur mit Ohrenstöpseln und auch dann nur sehr eingeschränkt möglich. Übrigens hatten wir beim Buchen speziell ein ruhiges Zimmer angefragt. Das Waschbecken war ein billiges Einzelwaschbecken, die Ablage für Toilettenutensilien über dem Waschbecken war schief und nicht mit den üblichen Dingen belastbar, da sie sich dann so verbog, dass alles hinunter fiel. Übliche Dinge wie "Zahnputzbecher" o.ä. fehlten zudem von vornherein. Die Regler der Dusche waren 3-4 Meter (!) von der Dusche entfernt! Die Lüftung des Bades war unzureichend und das einzige Fenster war zugeschraubt! Die Mitarbeiter des Hotels fanden die Preise auch unverschämt hoch, hatten jedoch keine Möglichkeit, uns in irgendeiner Art und Weise entgegenzukommen.
Comment from Hotel Management
29-Nov-2016 by laurenj, Hotel Management
Dear Anonymous, Thank you for your review. Please accept our sincere apologies for your recent stay. I will ensure your feedback is shared with our team and we hope you will give us another opportunity to welcome you back in the near future. Regards Lauren Job General Manager
2out of 5
by A verified traveller

Small room and loud

Posted 18-Nov-2016 on Wotif
Room was small of the ground floor, a lot of street noise. Spoke to the staff about was told "we are full too bad"
Comment from Hotel Management
29-Nov-2016 by laurenj, Hotel Management
Dear Anonymous, Thank you for your review on Wotif. Please accept our sincere apologies for the street noise and for our staff reaction. I will ensure your feedback is shared with team and we hope we can welcome you back in the near future. Regards Lauren Job General Manager
4out of 5
Recommended
for Everyone
by A verified traveller from gold coast

Perfect location

Posted 17-Nov-2016 on Wotif
Room small, staff very helpful. Location perfect
Comment from Hotel Management
29-Nov-2016 by laurenj, Hotel Management
Dear gai, Thank you for your review on Wotif. We appreciate your kind words about our location & helpful staff. We hope we can welcome you back in the near future. Regards Lauren Job General Manager
5out of 5
by A verified traveller

Koselig hotel sentralt på The Rocks

Posted 16-Nov-2016 on Hotels
Stille og rolig hotel sentralt på The Rocks. Koselig hotel med hyggelig og god service og gangavstand til operaen Anbefales på det sterkeste.
5out of 5
Recommended
for Everyone
by A verified traveller from sydney

"HOME"

Posted 16-Nov-2016 on Lastminute
Pros: Even though it was our first time staying there it felt like home the minute we walked in the door, friendly and more than help full staff We will defiantly be back. Cheers Cam and Allison.
Cons: Nothing to complain about.........................……
Comment from Hotel Management
29-Nov-2016 by laurenj, Hotel Management
Dear cameron, Wow! Thank you so much for your review and 5/5 rating. We are so pleased you felt like you were HOME. We hope we can welcome you back soon! Regards Lauren Job General Manager
5out of 5
by A verified traveller

快適なホテル

Posted 14-Nov-2016 on Hotels
交通機関のターミナルにも近く、便利な立地でした。 周囲は安全な環境で、遅くまで外出していても不安を感じませんでした。 フロントの対応も非常に親切で、夕方にはロビーでアイスティーのサービスもありました。
5out of 5
Recommended
for Everyone
by A verified traveller

Fantastic experience

Posted 13-Nov-2016 on Wotif
As a spontaneous trip to the city for our anniversary, we took the mystery room and were not disappointed. The staff made our experience amazing. We have never stayed in a hotel like the Harbour Rocks, always opting for "newly built" establishments. The moment we walked into the foyer, history streamed from the walls. We had a fantastic experience. We took our 3mand 5 year old and we're so happy we did. They got to experience a fantastic hotel and learnt a little bit about sydneys past. A hop skip and a jump to the rocks markets and the quay.
Comment from Hotel Management
30-Nov-2016 by laurenj, Hotel Management
Dear Dana, Wow! Thank you so much for your review & 5 star rating on Wotif. We are so pleased you had an amazing anniversary and we hope we can welcome you back soon! Regards Lauren Job General Manager