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Reviews of Madison Carrington Apartments

4 out of 5
Madison Carrington Apartments
57 York Street, Sydney, NSW

Reviews

8.2

Very good

Rating 10 - Excellent. 258 out of 694 reviews" "
Rating 8 - Good. 284 out of 694 reviews" "
Rating 6 - Okay. 112 out of 694 reviews" "
Rating 4 - Poor. 30 out of 694 reviews" "
Rating 2 - Terrible. 10 out of 694 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Merril

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good position for shops bars etc and very quiet would stay again
Stayed 2 nights in Nov 2021
Response from Dovile Pipiraite - Hotel Manager on 28 Dec 2021
Hi Merril, Thank you for taking the time to write a review following your stay with us, and for an amazing 5 out of 5 rating! We look forward to welcoming you back again in the very near future. Kind Regards, Dovile Pipiraite – Hotel Manager

6/10 Okay

Matt

Liked: Property conditions & facilities
Disliked: Cleanliness
The property was fine, great location, but the sheets on the bed were filthy, stained bad, looked like they hadnt been washed
Stayed 1 night in Oct 2021
Response from Dovile Pipiraite - Hotel Manager on 2 Nov 2021
Hi Matt, thank you for taking the time to write a review following your recent stay with us. We look forward to welcoming you back again in the very near future. Kind Regards, Dovile Pipiraite Hotel Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Although it's an old building and not as dressed up" as other places the room was perfect the staff extremely friendly and accommodating the manager or owner I spoke to was an absolute gem.
Stayed 1 night in Aug 2021
Response from Dovile Pipiraite - Hotel Manager on 6 Oct 2021
Thank you for taking the time to share your wonderful feedback following your recent stay at Madison Carrington Apartments, and for an amazing 5 out of 5 rating! We appreciate your kind comments, and are so glad you enjoyed your stay, comfortable rooms and our extremely friendly staff! We look forward to welcoming you back again in the very near future. Kind Regards, Dovile Pipiraite – Hotel Manager

8/10 Good

MISS KATHERINE COOPER

Travelled with group
Liked: Cleanliness
Great location
Great stay overall:)
Stayed 6 nights in Aug 2021
Response from Dovile Pipiraite - Hotel Manager on 16 Aug 2021
Hi Katherine, thank you for taking the time to share a review following your recent stay with us, and for an amazing 8 out of 10 rating! We are so glad you enjoyed your stay, and we look forward to welcoming you back again in the very near future. Kind Regards, Dovile Pipiraite – Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
This property is close tot he CBD and the facilities are first class. The staff are welcoming and friendly and helpful.
Stayed 1 night in Jun 2021
Response from Dovile Pipiraite - Hotel Manager on 12 Jul 2021
Thank you for taking the time to share your experience following your stay at our hotel, and for an amazing 5 out of 5 rating! We really value your wonderful feedback and are so pleased you enjoyed our central city location and your stay at our property. Thank you for commenting that our reception staff were friendly and helpful. As you experienced, we have a great team on the front desk who really care for our guests and have no hesitation in going above and beyond to assist! I will be sure to pass on your feedback to them. We appreciate your recommendation and look forward to welcoming you back again in the future. Kind Regards, Dovile Pipiraite Hotel Manager

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room had very poor sound approve therefore is very noise that I can’t rest. Bathroom ceiling has dusty and rubbish under the basin cabinet.
Stayed 1 night in May 2021
Response from Dovile Pipiraite - Hotel Manager on 22 May 2021
Thank you for taking the time to share your feedback following your recent stay. I'm really sorry you were disappointed with the service during your stay. We appreciate your feedback and hope we can make improvements to better our practises, and improve the quality of our services. Kind Regards, Dovile Pipiraite - Hotel Manager.

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Property was clean and they were flexible about our checkout time. We did have some issues with noise outside the apartment, but otherwise an okay stay
Stayed 1 night in May 2021
Response from Dovile Pipiraite - Hotel Manager on 22 May 2021
Thank you for taking the time to share your feedback following your recent stay at our hotel. We appreciate your kind comments, and are so glad you enjoyed clean and comfortable rooms and the late check out. During your next stay we will be sure to assign you to a higher floor away from any potential city noise. Kind Regards, Dovile Pipiraite – Hotel Manager

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Central location was great but thats were the good ended. Arrived late afternoon and given the only remaining room on first floor, not an issue in itself except for the room being filthy. Balcony had syringe, dirty towel and clothing that looked to have been there for weeks. Windows and sliding door were also dirty with what looked like blood splatter near the syringe. Broken sliding door handle, not great safety for first floor. Grime on table, floors and bench tops. Kitchen tap completely detached and had to be held in place. No sink plug to allow washing up. Broken lights, litter under lounges, partly used drink bottles left in drawers. We were told that there was no way to change rooms so we had to purchase our own cleaning and disinfectant to make to room liveable. Took photos of all issues. Just very unpleasant so our family spent as little time here as possible. We were offered another room the following day but we weren't prepared to do their cleaning again for them. Other accommodation was found later.
Stayed 4 nights in Apr 2021
Response from Dovile Pipiraite - Hotel Manager on 17 May 2021
Thank you for taking the time to share your feedback following your recent stay. I'm really sorry you were disappointed with the service during your stay. We appreciate your feedback and hope we can make improvements to better our practises, and improve the quality of our services. Kind Regards, Dovile Pipiraite - Hotel Manager.

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, room comfort
Bigger room than expected
Great central location. 2 bedrooms, 2 toilets, one bathroom. A lot bigger than we expected
Stayed 1 night in May 2021
Response from Dovile Pipiraite - Hotel Manager on 12 May 2021
Hi Cheryl. Thank you for taking the time to review our hotel following your recent stay, and for an amazing 10 out of 10 rating! We really value your wonderful feedback and are so pleased you enjoyed our central city location and the size of our 2BR apartment. We appreciate your recommendation and look forward to welcoming you back again in the future. Kind Regards, Dovile Pipiraite – Hotel Manager

8/10 Good

Zinnia

Business traveller
Stayed 1 night in May 2021
Response from Dovile Pipiraite - Hotel Manager on 12 May 2021
Hi Zinnia, Thank you for taking the time share a review following your recent stay at Madison Carrington Apartments. We look forward to welcoming you back again in the very near future. Kind Regards, Dovile Pipiraite – Hotel Manager

8/10 Good

Lorraine

Liked: Cleanliness, room comfort
Great accommodation, so close to public transport. We arrived late, but the staff made check in very easy.
Stayed 5 nights in May 2021
Response from Dovile Pipiraite - Hotel Manager on 12 May 2021
Hi Lorraine. Thank you for taking the time to review our hotel following your recent stay, and for an amazing 8 out of 10 rating! We really value your wonderful feedback and are so pleased you enjoyed our central city location which was close to public transport. Thank you for commenting that our reception staff were helpful and made your check in easy. We appreciate your feedback and look forward to welcoming you back again in the very near future. Kind Regards, Dovile Pipiraite – Hotel Manager

8/10 Good

Danielle

Business traveller
Liked: Cleanliness, room comfort
Great value for such a good location
Fantastic location. Literally 30 seconds from the Wynyard train station with loads of food options nearby. The outside of the hotel is very dated but the rooms were very comfortable with lots of space and a great kitchen. Would recommend asking for a room on a higher level as the noise overnight was quite loud.
Stayed 3 nights in Apr 2021
Response from Dovile Pipiraite - Hotel Manager on 12 May 2021
Hi Danielle, Thank you for taking the time to share your wonderful feedback following your recent stay at our hotel, and for an amazing 8 out of 10 rating! We appreciate your kind comments, and are so glad you enjoyed our clean and comfortable rooms and found our central city location ideal for accessing everything within a short walk. During your next stay we will be sure to assign you to a higher floor away from any potential city noise. Kind Regards, Dovile Pipiraite – Hotel Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
It was an good experience. We really enjoyed it.
Stayed 3 nights in Apr 2021
Response from Dovile Pipiraite - Hotel Manager on 12 May 2021
Thank you for taking the time to share your feedback following your recent stay at Madison Carrington Apartments. We appreciate your feedback and look forward to welcoming you back again in the very near future. Kind Regards, Dovile Pipiraite – Hotel Manager

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
Parking is a nightmare with no info on website on where to park. Rooms are clean but dated, broken window frames, dirty balcony with broken hand rails
Stayed 1 night in Apr 2021
Response from Dovile Pipiraite - Hotel Manager on 28 Apr 2021
Thank you for taking the time to share your feedback following your recent stay at Madison Carrington Apartments. I'm really sorry you were disappointed with the service during your stay. We appreciate your feedback and hope we can make improvements to better our practises, and improve the quality of our services. Kind Regards, Dovile Pipiraite - Hotel Manager.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was central to CBD and public transport, easy walking to bars & restaurants; apartment was large, clean and well-equipped. Good communication with reception/management re: changed hours at front desk & check-in over Easter weekend. Old lifts were a little scary to ride in though.
Stayed 1 night in Apr 2021
Response from Dovile Pipiraite - Hotel Manager on 28 Apr 2021
Thank you for taking the time to share your feedback following your recent stay at our hotel, and for your amazing 4 out of 5 rating! I am so pleased you enjoyed the size of your room and found it to be clean and well equipped. Also I am so glad that our central city location was ideal for accessing everything within a short walk. I hope you had a wonderful holiday and we hope to accommodate you again in the very near future. Kind Regards, Dovile Pipiraite – Hotel Manager

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2021
Response from Dovile Pipiraite - Hotel Manager on 28 Apr 2021
Thank you for taking the time to write a review following your recent stay with us. We look forward to welcoming you back again in the very near future. Kind Regards, Dovile Pipiraite – Hotel Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
The cleanliness was outstanding. The staff were very friendly and helpful. Being in the middle of the city there was a bit of noise but it was not disturbing. Beds were so comfortable. Highly recommended
Stayed 1 night in Mar 2021
Response from Dovile Pipiraite - Hotel Manager on 31 Mar 2021
Thank you for taking the time to share your wonderful feedback following your recent stay at our hotel, and for an amazing 5 out of 5 rating! We appreciate your kind comments, and are so glad you enjoyed our clean and comfortable rooms and our very friendly staff! During your next stay we will be sure to assign you to a higher floor away from any potential city noise. We look forward to welcoming you back again soon! Kind Regards, Dovile Pipiraite – Hotel Manager

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Very friendly front desk person but this place is horrible. So run down, risk your life in the old elevator, rooms depressing and unclean, very dusty room you can see years of dust built up on window sills and on everything. The bathroom was ok, but everything else horrible. SO loud at all times as the whole place vibrates with traffic noise from trucks / busses. Can’t even drown out the sound with a TV as none in the bedroom. I had to stay somewhere else, suspicious that this has 4.1 rating, so misleading. Sorry but truth needs to be told for others. Location is good
Stayed 1 night in Mar 2021
Response from Dovile Pipiraite - Hotel Manager on 31 Mar 2021
Thank you for taking the time to share your experience following your recent stay at our hotel. We really appreciate the feedback we receive from our guests helps us identify what we're doing right, as well as investigate areas that may require improvement. During your next stay, we will ensure you are assigned a highest floor to avoid the street noise. Thank you for also commenting that you enjoyed our central city location, and that our front desk staff was friendly. We hope to accommodate you again in the very near future. Kind Regards, Dovile Pipiraite - Hotel Manager

8/10 Good

Verified traveller

Business traveller
Great central location close to everything. Old building but rooms clean and all required amenities were provided.
Stayed 1 night in Mar 2021
Response from Dovile Pipiraite - Hotel Manager on 23 Mar 2021
Thank you for taking the time to share your feedback following your recent stay at our hotel, and for an amazing 4 out of 5 rating! I am so pleased you enjoyed our central city location, clean room and found it to be well equipped. We appreciate your feedback and really look forward to accommodating you again! Kind Regards, Dovile Pipiraite – Hotel Manager

10/10 Excellent

Sally, Triabunna, TAS

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful and the accommodation was very generous and well priced. Checking in on a Sunday was a bit tricky as the front desk isn't staffed on Sunday afternoon. But communication was easy to rectify this.
Stayed 2 nights in Dec 2020
Response from Dovile Pipiraite - Front Office Supervisor on 8 Feb 2021
Hi Sally, Thank you for taking the time to share your wonderful feedback following your recent stay at our hotel, and for your amazing 5 out of 5 rating! We appreciate your feedback and really look forward to accommodating you again in the very near future! Kind Regards, Dovile Pipiraite - Front Office Supervisor

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
They tried, but the place is filthy
The rooms have been renovated on a budget and it shows. The main bedroom window was full of cracks and is not sound/weather proof. The second bedroom windows have layers of double sided tape to keep them sealed. The balcony is a selling feature but have no furniture to sit on and the railings are perished and failling apart. Receptionust was lovely and friendly. If i had paid the full asking price i would have been angry. At the discounted rate you can get better value else where. Sadly the cleanliness is lacking and the external noise is horrible. Sydney CBD has become very dirty which was disappointing and make it feel like an unsafe area. In all honesty i left within a few hours of arriving and found another hotel for my trip. I would suggest avoiding this place. I see it is listed as 4 star on here due to ammenities. In reality there are nicer 1 star motels around.
Stayed 2 nights in Dec 2020
Response from Dovile Pipiraite - Front Office Supervisor on 7 Dec 2020
Thank you for taking the time to write a review following your recent stay with us at Madison Carrington Apartments. I'm really sorry you were disappointed with the service during your stay. The next part of our building upgrade is foyers and balconies, I will ensure your feedback is passed onto our building team. We appreciate your feedback and hope we can make improvements to better our practises, and improve the quality of our services. Kind Regards, Dovile Pipiraite - Front Office Supervisor

10/10 Excellent

Peter

Liked: Cleanliness, room comfort
Enjoyable stay at Madison
Totally excellent quality apartment at this price point. Spotlessly clean and very well equipped. Reception/management (Dovile) also better than excellent. She is very friendly and helpful, very good communication. Wynyard station and supermarkets very close by.
Stayed 3 nights in Oct 2020
Response from Dovile Pipiraite - Front Office Supervisor on 7 Dec 2020
Hi Peter, Thank you for taking the time to share your wonderful feedback following your recent stay at our hotel, and for your amazing 10 out of 10 rating! I am really happy you enjoyed the apartment and found it to be well equipped and spotless cleaned. Thank you for your kind comments, it was my pleasure to accommodate you and look after you during your stay. We appreciate your feedback and really look forward to accommodating you again in the very near future! Kind Regards, Dovile Pipiraite - Front Office Supervisor

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2020
Response from Dovile Pipiraite - Front Office Supervisor on 7 Dec 2020
Hi George, Thank you for taking the time to share your feedback following your recent stay with us at Madison Carrington Apartments, and for your amazing 10 out of 10 rating! We appreciate your feedback and look forward to welcoming you back again in the very near future. Kind Regards, Dovile Pipiraite - Front Office Supervisor

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Reception remained unmanned from 11.30am through 1pm so I couldn't leave my bag there before the 2pm check-in.
Stayed 1 night in Dec 2020
Response from Dovile Pipiraite - Front Office Supervisor on 7 Dec 2020
Thank you for taking the time to write a review following your recent stay with us. I'm really sorry you were disappointed with the service during your stay. We always leave a note with reception phone number for guests to call if reception desk is unattended. We appreciate your feedback and hope we can make improvements to better our practises, and improve the quality of our services. Kind Regards, Dovile Pipiraite - Front Office Supervisor

10/10 Excellent

Christine, Bathurst NSW

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was spacious, well equipped, clean and centrally located. The outside area was poorly maintained. Double glazing would help with the traffic noise.
Stayed 2 nights in Nov 2020
Response from Dovile Pipiraite - Front Office Supervisor on 3 Dec 2020
Hi Christine, Thank you for taking the time to share your wonderful feedback following your recent stay at Madison Carrington Apartments, and for your amazing 5 out of 5 rating! We appreciate your kind comments, and are so glad you enjoyed clean and spacious rooms with all amenities in there, and our central city location. We value your recommendation and look forward to welcoming you back again in the future. Kind Regards, Dovile Pipiraite - Front Office Supervisor

10/10 Excellent

Wendy, Bermagui

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious. Beds very comfortable, receptionist delightful. Excellent security and excellent position. Only improvement would be somewhere to put the soap in the shower. Would definitely stay there again
Stayed 4 nights in Nov 2020
Response from Dovile Pipiraite - Front Office Supervisor on 3 Dec 2020
Hi Wendy, Thank you for taking the time to share your wonderful feedback following your recent stay at Madison Carrington Apartments, and for your amazing 5 out of 5 rating! We appreciate your kind comments, and are so glad you enjoyed spacious and comfortable rooms, our central city location and our helpful and friendly staff! We value your recommendation and look forward to welcoming you back again in the future. Kind Regards, Dovile Pipiraite - Front Office Supervisor

8/10 Good

Egon, Singapore

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
While a lot of Aussie hotels don't have front-desk staff, Madison Carrington has Dovile, an attentive manager who offers a nice East European touch to this boutique hotel. I owe her a lot for making me feel settled and safe during my long stay waiting out the pandemic.
Stayed 28 nights in Oct 2020
Response from Dovile Pipiraite - Front Office Supervisor on 3 Dec 2020
Hi Egon, Thank you for taking the time to share your wonderful feedback following your recent stay at our hotel, and for your amazing 4 out of 5 rating! I am really happy you enjoyed your stay at our hotel and it was my pleasure to accommodate you and look after you during your stay. We appreciate your feedback and really look forward to accommodating you again in the very near future! Kind Regards, Dovile Pipiraite - Front Office Supervisor

6/10 Okay

Donna, NSW

Travelled with family
Disliked: Cleanliness
Property location was great and the apartment itself was spacious and well appointed, HOWEVER, the apartemnt had not been cleaned very well. There were un washed trays and crumbs in the oven and drawers under the oven. There was spilled sugar on the bench tops. Under thebeds and lounges there were items and wrappers that had been overlooked. The balcony was disgustingly filthy with cobwebs, a dead plant and dust and debri. None of the doors or balcony glass had been cleaned and were smeared with fingerprints. The coffee table in the loungeroom was dirty. As it was after hours on the Friday and over the weekend there was no one available at the reception desk. Overall the apartment was great, but the cleaners need to be sacked....
Stayed 2 nights in Oct 2020
Response from Dovile Pipiraite - Front Office Supervisor on 4 Nov 2020
Hi Donna, thank you for taking the time to share your feedback following your recent stay at Madison Carrington Apartments. I'm really sorry you were disappointed with the service during your stay. I will make sure to pass all your comments about the cleaning service to our housekeeping team. We appreciate your feedback and hope we can make improvements to better our practises, and improve the quality of our services. Kind Regards, Dovile Pipiraite- Front Office Supervisor

4/10 Poor

Genene, well travelled Australian

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The Madison is very tired, the Owner are not and have not invested anything in the common areas. The balconies are filthy and smoking still seems a common practice. It is a fabulous location and the Receptionist is a delight.
Stayed 2 nights in Oct 2020
Response from Dovile Pipiraite - Front Office Supervisor on 4 Nov 2020
Hi Genene, thank you for taking the time to write a review following your recent stay with us. The next part of our building upgrade is foyers and balconies, I will ensure your feedback is passed onto our building team. We appreciate your feedback and hope we can make improvements to better our practises, and improve the quality of our services. Kind Regards, Dovile Pipiraite - Front Office Supervisor

10/10 Excellent

Mick, Sydney

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and close to the city and transport that I needed
Stayed 4 nights in Oct 2020
Response from Dovile Pipiraite - Front Office Supervisor on 4 Nov 2020
Hi Mick, thank you for taking the time to share your experience following your stay at our hotel, and for your amazing 5 out of 5 rating! I am so glad you enjoyed your clean room, and found our central city location ideal for accessing everything within a short walk. We look forward to welcoming you back again in the very near future. Kind Regards, Dovile Pipiraite - Front Office Supervisor

10/10 Excellent

Huong

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2020
Response from Dovile Pipiraite - Front Office Supervisor on 14 Oct 2020
Hi Huong, Thank you for taking the time to share your feedback following your recent stay, and for your amazing 10 out of 10 rating! We appreciate your feedback and look forward to welcoming you back again in the future. Kind Regards, Dovile Pipiraite - Front Office Supervisor

10/10 Excellent

Steve, Melbourne

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great spot, nice apartment for a good price. Recommended to anyone looking for a place to stay in Sydney
Stayed 7 nights in Sep 2020
Response from Dovile Pipiraite - Front Office Supervisor on 24 Sept 2020
Hi Steve, thank you for taking the time to share your wonderful feedback following your recent stay at our hotel, and for your amazing 5 out of 5 rating! We appreciate your kind comments, and are so glad you enjoyed our value for money rates and cleaned and nice apartment! We appreciate your feedback and really look forward to accommodating you again! Kind Regards, Dovile Pipiraite - Front Office Supervisor

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Convenience for Sydney CBD
Convenient, clean, spacious, great place to stay for a couple of nights. Lift a bit old but other than that all good. Manager was extremely helpful when contacted.
Stayed 2 nights in Aug 2020
Response from Dovile Pipiraite - Front Office Supervisor on 24 Sept 2020
Thank you for taking the time to share your wonderful feedback following your recent stay at our hotel. We appreciate your kind comments, and are so glad you enjoyed clean, spacious and comfortable rooms and our friendly and helpful staff! We look forward to welcoming you back again in the very near future. Kind Regards, Dovile Pipiraite - Front Office Supervisor

8/10 Good

Verified traveller

Stayed 13 nights in Aug 2020
Response from Dovile Pipiraite - Front Office Supervisor on 24 Sept 2020
Thank you for taking the time to share a feedback following your recent stay at Madison Carrington Apartments. We look forward to welcoming you back again in the very near future. Kind Regards, Dovile Pipiraite - Front Office Supervisor

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020
Response from Dovile Pipiraite - Front Office Supervisor on 7 Aug 2020
Thank you for taking the time to share a review following your recent stay with us, and for your amazing 5 out of 5 rating! We look forward to welcoming you back again in the very near future. Kind Regards, Dovile Pipiraite - Front Office Supervisor

10/10 Excellent

Matthew, Penrith

Liked: Cleanliness, amenities
Very handy location and a great apartment and clean modern room
Stayed 2 nights in Jul 2020
Response from Dovile Pipiraite - Front Office Supervisor on 7 Aug 2020
Hi Matthew, thank you for taking the time to write a review following your recent stay with us, and for your amazing 5 out of 5 rating! I am so glad you enjoyed your modern and clean apartment, and found our central city location ideal for accessing everything within a short walk. We look forward to welcoming you back again in the very near future. Kind Regards, Dovile Pipiraite - Front Office Supervisor

10/10 Excellent

Steve, Gold Coast

Business traveller
Liked: Cleanliness, amenities
Perfectly located in Wynyard, very close to trains, buses and trams. Large living space, great service. Easy as....
Stayed 1 night in Jul 2020
Response from Dovile Pipiraite - Front Office Supervisor on 7 Aug 2020
Hi Steve, thank you for taking the time to write a review following your recent stay with us, and for your amazing 5 out of 5 rating! We appreciate your kind comments, and are so glad you enjoyed our clean,large and comfortable rooms, perfect location and our great service! We look forward to welcoming you back again in the very near future. Kind Regards, Dovile Pipiraite - Front Office Supervisor

6/10 Okay

Blake

Travelled with group
Disliked: Cleanliness
The overall condition of this property was disappointing. There was dust on the air vents, the balcony light fitting didn’t have a globe in it & when I wanted to extend my stay by one night the manager was incredibly rude
Stayed 1 night in Jul 2020
Response from Dovile Pipiraite - Front Office Supervisor on 21 Jul 2020
Hi Blake, thank you for taking the time to share your experience following your stay at our hotel last weekend. I am not sure why you thought I was rude with you, but I was helping you to extend the reservation through the phone while hotel was closed on Sunday, and after all I fixed this issue and you stayed for another night. Also I apologized you for any inconvenience. I’m sorry our hotel and services didn’t quite meet your expectations, and I hope we are allowed the opportunity to accommodate you again in the future. Kind Regards, Dovile Pipiraite - Front Office Supervisor

8/10 Good

Jane, Sydney, NSW

Business traveller
Liked: Cleanliness, amenities
Stayed for a few weeks. The common areas need a good clean and upgrade but the units are clean, recently renovated (I think) spacious and well equipped. No cleaning during COVID, but fresh towels and other items supplied on request. The bed was very comfortable and all appliances (oven, fridge, dishwasher, washing machine, dryer) were in good working order. Particularly the kitchen was great as it had all necessary utensils. The one thing that makes the stay less pleasant is the ambient noise level and late night garbage pickups in the back lane - windows are not double glazed. Also, due to proximity to other buildings, units at the back of the building are very dark and lights are needed at all times. There isn’t much in the way of customer service, so would suit self-reliant people. I was very comfortable and would recommend this for medium long stays for business.
Stayed 12 nights in Jul 2020
Response from Dovile Pipiraite - Front Office Supervisor on 21 Jul 2020
Hi Jane, thank you for reviewing the Madison Carrington Apartments, and for your amazing 4 out of 5 rating! I am so pleased to hear that you liked the apartment and found it to be well equipped, and that your bed was very comfortable. Thank you for your recommendations, we really appreciate your feedback as we are always looking at how we can improve. We hope to welcome you again in the future. Kind Regards, We hope to accommodate you again in the future. Kind Regards, Dovile Pipiraite

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2020
Response from Dovile Pipiraite - Front Office Supervisor on 21 Jul 2020
Thank you for taking the time to share your feedback following your recent stay with us. We look forward to welcoming you back again in the very near future. Kind Regards, Dovile Pipiraite - Front Office Supervisor

10/10 Excellent

Happycustomers, Tweed

Travelled with family and small children
Liked: Cleanliness, amenities
Although parking was a bit of a nightmare, the staff were so friendly and understanding. The particular lady on the desk went out of her way to help us out. The best customer service ever!
Stayed 2 nights in Jul 2020
Response from Dovile Pipiraite - Front Office Supervisor on 21 Jul 2020
Thank you for taking the time to review the Madison Carrington Apartments, and for your amazing 5 out of 5 rating. I am so pleased to hear you found the best customer service. We really value your positive feedback and look forward to accommodating you again in the very near future. Kind Regards, Dovile Pipiraite

10/10 Excellent

Kathryn

Liked: Cleanliness, room comfort
Very clean, friendly staff , could do with a bit of a makeover looking a bit tired but overall value for money with the rooms being very comfortable and could do with furniture on balcony
Stayed 2 nights in Jul 2020
Response from Dovile Pipiraite - Front Office Supervisor on 21 Jul 2020
Hi Kathryn, thank you for taking the time to share your wonderful feedback following your recent stay at our hotel, and for your amazing 10 out of 10 rating! I'm so pleased you enjoyed our great central city location, that the apartment suited you so well, and found it to be very comfortable. We value your positive feedback and look forward to accommodating you again in the very near future. Kind Regards, Dovile Pipiraite

8/10 Good

Debbie, Brisbane

Business traveller, Travelled with partner
Liked: Cleanliness
Excellent location for us. Dovile was very helpful.
Stayed 1 night in Jul 2020
Response from Dovile Pipiraite - Front Office Supervisor on 21 Jul 2020
Hi Debbie, thank you for taking the time to share your experience following your stay at Madison Carrington Apartments. It was my pleasure to help you and accommodate you! We appreciate your feedback and look forward to welcoming you back again in the future. Kind Regards, Dovile Pipiraite

4/10 Poor

Pulkit

Travelled with group
Disliked: Cleanliness, room comfort
Stayed 1 night in May 2020
Response from Dovile Pipiraite - Front Office Supervisor on 21 Jul 2020
Hi Pulkit, thank you for taking the time to share your feedback following your recent stay with us. We look forward to welcoming you back again in the very near future. Kind Regards, Dovile Pipiraite - Front Office Supervisor

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2020
Response from Dovile Pipiraite - Front Office Supervisor on 21 Jul 2020
Thank you for taking the time to share your feedback following your recent stay with us. We look forward to welcoming you back again in the very near future. Kind Regards, Dovile Pipiraite - Front Office Supervisor

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Will be back
Great location, friendly staff and value for money. Check in and check out was quick. Emails were sent prior to arrival and will be definitely back.
Stayed 4 nights in Jun 2020
Response from Dovile Pipiraite - Front Office Supervisor on 21 Jul 2020
Thank you for taking the time to share your wonderful feedback following your stay at Madison Carrington Apartments. We look forward to welcoming you back again in the very near future. Kind Regards, Dovile Pipiraite

10/10 Excellent

Steve, Gold Coast

Travelled with family
Liked: Cleanliness, amenities
Perfectly located. Close to trains, busses and trams. Very clean, well kept apartments. Great staff.
Stayed 2 nights in Jun 2020
Response from Dovile Pipiraite - Front Office Supervisor on 21 Jul 2020
Hi Steve, thank you for taking the time to write a review following your recent stay, and for an amazing 5 out of 5 rating! I am so glad you enjoyed your clean room, and found our central city location ideal for accessing everything within a short walk. Thank you also for your kind comments about our friendly reception staff. We look forward to welcoming you back again in the very near future. Kind Regards, Dovile Pipiraite - Front Office Supervisor

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, room comfort
Convenient, close and comfortable
Excellent self contained units right in the heart of the CBD, short walk to everywhere. Attentive management ready to help out wherever possible. Rooms & apartments nicely furnished and fitted for short or long stays.
Stayed 1 night in Jun 2020
Response from Dovile Pipiraite - Front Office Supervisor on 21 Jul 2020
Hi Stuart, thank you for taking the time to share your wonderful feedback following your recent stay at our hotel. We appreciate your kind comments, and are so glad you enjoyed our furnished apartment, and found our central city location ideal for accessing everything within a short walk. It was my pleasure to help and accommodate you, and we look forward to welcoming you back again in the very near future. Kind Regards, Dovile Pipiraite

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2020

6/10 Okay

Verified traveller

Stayed 13 nights in Jun 2020
Response from Dovile Pipiraite - Front Office Supervisor on 29 Jun 2020
Thank you for taking the time to share a review following your recent stay with us. We look forward to welcoming you back again in the very near future. Kind Regards, Dovile Pipiraite - Front Office Supervisor