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Reviews

27 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    GuoJi ZhanLan ZhongXin
    6 min walk
  • Popular Location
    Liangzhu Cultural Site of Luodun Village
    14 min walk
  • Popular Location
    Fangta Park of Suzhou
    3 min drive
  • Airport
    Wuxi (WUX-Shuofang)
    42 min drive

Book online or call:

020 3564 4853

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    About this area

    Suzhou

    Located in Suzhou's Changshu neighbourhood, Holiday Inn Express Changshu is near the airport. Travellers eager for a bit of culture can stop by Changshu Museum, while those wishing to experience the area's natural beauty can explore Fangta Park of Suzhou and Jiangsu Yushan Mountain National Forest Park.

    Visit our Suzhou travel guide
    Popular Location

    What's nearby

    • GuoJi ZhanLan ZhongXin - 6 min walk
    • Liangzhu Cultural Site of Luodun Village - 14 min walk
    • Fangta Park of Suzhou - 3 min drive
    • YuanLin HongMu WenHua YiShu ZhanShiTing - 4 min drive
    • Yanzi Tomb - 13 min drive

    Getting around

    • Shanghai (PVG-Pudong Intl.) - 89 min drive

    About this property

    Holiday Inn Express Changshu

    A restaurant, a business centre and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, free newspapers and tour/ticket assistance. All 224 rooms offer free wired Internet, separate bathtubs and showers and flat-screen TVs with satellite channels. Wireless Internet access (surcharge), coffee/tea makers and free weekday newspapers are among the other amenities available to guests.

    Property amenities

    Internet

    Available in all rooms: WiFi (surcharge), Free wired Internet
    Available in some public areas: Free WiFi

    Parking and public transport

    Free self parking

    Food and drink

    Free breakfast available
    1 restaurant

    Things to do

    Tennis

    Family friendly

    Cots/infant beds available
    Dry-cleaning service
    Corner/local shop
    Laundry facilities
    Rollaway beds available

    Conveniences

    Lift
    Free newspapers in reception
    Corner/local shop

    Guest services

    Daily housekeeping
    Dry-cleaning service
    Front desk (limited hours)
    Laundry facilities
    Luggage storage
    Multilingual staff
    Tour/ticket assistance

    Languages spoken

    Chinese
    English

    Business services

    Business centre
    Meeting rooms

    Outdoors

    Garden

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    In-room accessibility
    Wheelchair-accessible path of travel

    Room amenities

    Bedroom

    Air conditioning
    Cots/infant beds available
    Rollaway beds available

    Bathroom

    Free toiletries
    Hairdryer
    Separate bathtub and shower

    Entertainment

    flat-screen TV
    satellite channels

    Food and drink

    Coffee/tea maker
    Free bottled water

    More

    Desk
    Free newspapers (weekdays)
    Phone
    Safe
    3.4

    Guest rating

    5 - Excellent
    4
    4 - Good
    12
    3 - Okay
    5
    2 - Mediocre
    4
    1 - Poor
    2
    3.7
    Cleanliness
    3.6
    Service and Staff
    3.5
    Property condition

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    PATHETIC

    PATHETIC HOTEL, VERY POOR SERVICE, AIR CONDITIONERS NOT WORKING IN HOT SUMMER, FANS NOT PROVIDED, ONLY 1 HOTEL STAFF AT THE HOTEL IN THE NIGHT IN THE RECEPTION WHO WAS VERY VERY UNCOOPERATIVE

    Stayed 1 night in Jul 2017

    2/5

    • Liked: Cleanliness
    • Disliked: Room comfort

    Not upto the brand value

    Had a late check in at around 11 pm. There was no one in the reception except a teenager boy on desk who could barely speak English. We opened the front gates on our own with holding our luggage as there were no one to open those also. Room service is available till 5.30 pm only. After that you have to go to reception to even get some water for you. AC doesnt works in night and I literally woke up number of times due to lack of proper air in the room. I complaint many times instead they gave a table fan to solve the problem. Food is very basic and breakfast buffet menu never changed during my stay of 5 days.

    2/5

    • Disliked: Staff & service, property conditions & facilities, room comfort

    You get what you pay for!

    Very basic - but then can't expect anything else for the price! Certainly wouldn't recommend it as a leisure hotel.

    4/5 Good

    Changshu Business

    The hotel was good value for the price. The rooms were clean and of a reasonable size. Breakfast and Internet were included in the price. All of the staff were very friendly and most of them could speak English, which was pleasing considering I was in China. Eventhough I was travelling on business, I would recommend the hotel to anybody who needed to stay in Changshu.

    Pros: Confortable & Clean

    Location: The location is approximately 3 kilometres from the shopping district. A shuttle bus is available to take you there in the evening or take a taxi..

    1/5

    • Liked: Cleanliness, property conditions & facilities, room comfort
    • Disliked: Staff & service

    All was well, except for the last day of stay. The taxi that Holiday Inn's reception call for us arrives just outside of the hotel entrance every morning. On the last day and with all 5 luggage, it did not. The male receptionist gave lame excuses and when I asked for the manager, he appeared instantly from the room behind thus eavesdropping in the whole conversation. He did not make any effort to assist either. Better get only honest and kind-hearted staff to operate for the sake of your guests.

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