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"The room was quite dated as was the whole hotel. There was a laundry truck unloading for about two hours in between 2-4 am outside the room in the back alley (rough timings, I wasn't checking the clock in the middle of the night). It interrupted my sleep for a while. When I mentioned it to the receptionist in the morning he apologised but didn't seem too bothered. There is one thing I want from a hotel and it's a good night's sleep."

"Breakfast was good but it is an extra fee. Pool is nice but no hot tub/jacuzzi. You have to reserve pool time which can be nice so its not crowded but need to know in advance. Had a room with a patio and gorgeous view of the river. In walking distance of Big Ben and Londons eye. Staff was iffy because they gave my room away and then had to pay extra for a different room but the doormen were friendly. "

"Excellent "

"Perfect location! "

"Outstanding 5 star hotel "