Bar (on property)

Reviews of The Coach and Horses

2.5 out of 5
The Coach and Horses
14 St. Ann's Road, Chertsey, England

Reviews

7.2

Good

Rating 10 - Excellent. 11 out of 93 reviews" "
Rating 8 - Good. 47 out of 93 reviews" "
Rating 6 - Okay. 19 out of 93 reviews" "
Rating 4 - Poor. 10 out of 93 reviews" "
Rating 2 - Terrible. 6 out of 93 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

8.4/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

janeane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for a basic overnight stay
Stayed 1 night in Mar 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Simple and basic but ticks all the boxes I required as well as an excellent pint of Pride and ESB. The room also provided a bottle of water which the Ibis hotel didn't even include for over twice the price. A few eating places and a takeaway just a 5 mins walk down the road too.
Stayed 1 night in Mar 2024

8/10 Good

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to stay before flying out from Heathrow
Stayed 1 night in Sep 2023

4/10 Poor

DAVID

Disliked: Staff & service, property conditions & facilities, room comfort
Hard bed and little dleep
Stayed for four nights. Only got one small towel for while stay. Mattress was hard and only one pillow in room. Hot water tap in bathroom didn’t work. Constant noise from main road all night, and also from pub until late at night. Loud music one night that made the room vibrate until 11pm
Stayed 4 nights in Sep 2023

10/10 Excellent

caroline

Stayed 1 night in Aug 2023

10/10 Excellent

S

Stayed 1 night in Aug 2023

8/10 Good

Clive

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Decent accommodation
Decent accommodation above a pub, what's not to like. Close to the town centre.
Stayed 1 night in Aug 2023

8/10 Good

Michelle

Stayed 1 night in Jun 2023

8/10 Good

J

Liked: Cleanliness, staff & service, room comfort
Room was a little dated, but for the price we paid it was well worth the money. Would happily stay again if we are in the area again.
Stayed 1 night in May 2023

8/10 Good

Debbie

Stayed 1 night in May 2023

2/10 Terrible

Alistair

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give this place a pass
No Wi-Fi No food. Almost impossible to get a cab back to the airport.
Stayed 1 night in Mar 2023

8/10 Good

Anthony

Stayed 1 night in Mar 2023

8/10 Good

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine
Stayed 1 night in Feb 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor experience. Wouldn’t recommend.
The experience was closer to that of a cheap hostel than anything else. The mattress was hard, the pillow made of two very thin, old and hard pillows in a single pillow case. The decor is peeling and in need of renovation. The walls were very thin meaning I could hear everything my fellow guests were doing. In the interest of fairness the location in Chertsey is good and the provided a selection of tea and coffee. The room was cleaned whilst I was out. The en-suite was very tight and small but the shower was fine. For the price I’d expect significantly better. A fair price would have been half what was charged (about £50/night).
Stayed 3 nights in Feb 2023

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shockingly bad
Shocking do not book
Stayed 10 nights in Oct 2019

8/10 Good

Duncan

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good basic room great foodo
Good value.Great food in bar and friendly staff.Room very basic."You get what you pay for " but clean and served our needs
Stayed 1 night in Sep 2019

8/10 Good

MR K J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value
It was all so good for the location easy parking & excellent value would stay again
Stayed 1 night in Aug 2019

6/10 Okay

james

Liked: Cleanliness, property conditions & facilities
Good for thorpe park
Pub is in a nice area with easy parking to rear.Rooms are basic but for price at last minute good. 5 MINS Drive to thorpe park. shork walk to local cafes for breakfast if wanted. Only negative is wifi a pain to connect
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and conveniently located to the areas I was working in
Stayed 7 nights in May 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a single room for a one night stay,and slept reasonably well due to having several beers after golf.The macerator in the toilets in the other rooms woke me up,albeit it only lasted 5 or 10 seconds,something I have not had in previous hotel rooms.A bootle of water in the room was a good touch.Overall it is a nice pub with a good dart board and good beer.The staff and locals were friendly.
Stayed 1 night in Apr 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

6/10 Okay

Martin

Disliked: Room comfort
Stayed 1 night in Dec 2018

8/10 Good

Mr B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Anthony

Bathroom could have been a bit warmer.
Stayed 3 nights in Nov 2018

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Gordon

Liked: Cleanliness
Chertsey
Served the purpose required without being particularly special
Stayed 2 nights in Oct 2018

8/10 Good

Gregory

Nice central stay
Very friendly staff Lovely quiet clean room Comfortable
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Disliked: Property conditions & facilities
Fair
Didn’t do breakfast. Room clean but a little old fashioned
Stayed 1 night in Aug 2018

6/10 Okay

Sheila

Liked: Cleanliness, property conditions & facilities, room comfort
Basic
The room was not replenished on the Sunday and cleaners nearly walked into the room before the time we had to vacate on day of leaving other than that our stay was ok
Stayed 3 nights in Jul 2018

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good cheap hotel, basic but comfortable with everything we needed
Stayed 1 night in Jul 2018

8/10 Good

Paul, Featherstone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for Thorpe Park
Friendly staff and good food. Room was comfortable and clean.
Stayed 1 night in Jun 2018

8/10 Good

barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

6/10 Okay

terry

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

4/10 Poor

Alexander

Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in May 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Josephine L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food and friendly staff
Sweet but basic room, lovely English (Fullers) pub with great food and friendly staff.
Stayed 1 night in Feb 2018

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Just what we needed close to Thorpe park. Slept well, good shower. Only downfall was the kettle
Stayed 1 night in Oct 2017

2/10 Terrible

Gordon

Disliked: Cleanliness, property conditions & facilities, room comfort
very,very basic,dirty and brown towels like sandpaper
Stayed 1 night in Sep 2017

8/10 Good

Paul, Orpington

Liked: Staff & service
Great value for money.
Nice clean place and being a Fullers pub, properly managed.
Stayed 1 night in Sep 2017

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good overnight stay for what we paid but didn't stay in the room much. Good shower and reasonably comfortable bed. Friendly staff let us check in and receive keys 2hours early. Quiet area with not much to do but served it's purpose.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Handy to get to Royal Ascot!
We stayed for two nights & the location worked well for us. We were fortunate to have a room at the rear rather than the front which overlooks a busy road. The hotel staff were pleasant on arrival but there was nothing forthcoming, no information offered about eating either an evening meal or breakfast in the pub. We decided to go out! On our return the second evening we asked if we could have a "nightcap" & we were told that the tills had been cashed up so that was that! The room was very dated & needed a really good freshen up. However they did provide us with an electric fan to help combat the extreme hot weather so that was a nice touch.
Pretty floral baskets & plants
Stayed 2 nights in Jun 2017

10/10 Excellent

Julie-Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pub, lovely people, would definitely recommend!!
Stayed 1 night in Jun 2017

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homely pub accommodation
Stayed two nights homely room,clean,good value close to the M25 and Thorpe park,no meals on Monday night ,had a meal on Tuesday which was excellent and value for money , town only 5mins walk away

8/10 Good

Ciaran

Liked: Cleanliness, staff & service
Fine for Thorpe Park
Room functional (kettle a bit limescaled). Friendly welcome. Good location for Thorpe Park (25 mins on foot). Comfortable nights sleep though room a little noisy due to thin walls. Wifi temperamental. Price reasonable. Would return.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Excellent Value - Friendly
No doubt a coat of paint and some new furniture would spruce it up but really nice people, great location (I had dropped my son off overnight at Thorpe Park and wanted to be close by), walking distance to the high Street and lovely park, and excellent value for money. Want a sterile, impersonal place to stay? Pay twice as much and go to one of those corporate jobbies, prefer to have a warm welcome, pop down to the bar and a chit chat with the locals, then grab a room here. Basically, it was like rolling back the years and having a sleep over at your Gran's, only warmer!

6/10 Okay

Rob, Arundel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget accommodation
Quick overnight stay for work, location is good with plenty of options for food in town nearby, as I say it's a budget room.

6/10 Okay

Stuart

Disliked: Property conditions & facilities
Coach & Horses - not too bad :)
The Coach & Horses is an honest pub with accommodation on the side. The staff were extremely welcoming and offered a friendly smile. Although a little tired looking, the room was clean and reflected in the price. I would certainly stay there again as the location was good.