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Reviews of The Boleyn Hotel

4 out of 5
The Boleyn Hotel
29 The Hythe, Staines, England

Reviews

8.4

Very good

Rating 10 - Excellent. 280 out of 626 reviews" "
Rating 8 - Good. 244 out of 626 reviews" "
Rating 6 - Okay. 64 out of 626 reviews" "
Rating 4 - Poor. 18 out of 626 reviews" "
Rating 2 - Terrible. 20 out of 626 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Inese

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
👌
Stayed 1 night in Apr 2024

10/10 Excellent

BENJAMIN, Denver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful experience. The staff was fantastic. The rooms and dining areas were clean comfortable and the location is very quaint and quiet. I wish he had more time here. We loved being here. Can't recommend it enough!!
Stayed 1 night in Mar 2024

8/10 Good

Terry

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Mar 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff ,clean and tidy room, ideal for us visiting family. Will be booking again soon.
Stayed 1 night in Jan 2024

10/10 Excellent

Clarine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Neil

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a great location by the Thames
Good hotel in lovely location. Rooms on first floor are more historic than the more modern rooms on the ground floor extension. Bar and nice little Indian restaurant. Free secure parking. Friendly staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Carole

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely stay, great hotel!
Stayed 1 night in Nov 2023

10/10 Excellent

Neil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all the shopping in Staines
Stayed 4 nights in Nov 2023

8/10 Good

Shirley, Nicholasville

Liked: Cleanliness, property conditions & facilities
We've stayed here a couple of times now just prior to flying out of Heathrow. The hotel is well-located and clean. This time we were in the newer part downstairs which I preferred. The Saffron restaurant serves great food. We did find the car park locked on the morning of our early exit, but luckily staff came to our rescue after a short while - they hadn't been anywhere in sight when we passed the reception desk. Will stay again if we're in the area.
Stayed 1 night in Nov 2023

10/10 Excellent

Margaret, APO AE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the character/style of the hotel. The staff was helpful, professional and courteous. The room was spacious, clean, and comfortable. We didn't have a chance to try the restaurant for dinner, but the breakfast was delicious!
Stayed 2 nights in Oct 2023

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly. Hotel very modern and clean
Stayed 1 night in Oct 2023

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Great Stay, comfy beds, good breakfast and excellent curry house attached.
Stayed 1 night in Oct 2023

8/10 Good

Elaine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room and bathroom were very clean and tidy It was annoying that we could not get an evening meal, we were told they only had one chef working and said we needed to book anyway. When checking in we were not told this which was frustrating as had to find alternative arrangements for food. The bed was uncomfortable Breakfast was ok although the cooked food was only just warm
Stayed 1 night in Sep 2023

10/10 Excellent

Grant

Stayed 1 night in Sep 2023

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt realise until got there, big carpark to rear
Stayed 1 night in Sep 2023

10/10 Excellent

Jessie

Travelled with family
Great location. Good food choices nearby. Easy access to Heathrow. Very helpful staff. Good full breakfast
Stayed 1 night in Sep 2023

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice find
This was a very nice find. Free parking close to Heathrow. Great breakfast. Only problem bed was a little old and needed replacing, but otherwise would stay again
Stayed 1 night in Sep 2023

8/10 Good

Pete

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, superking bed, lovely Indian restaurant with great food. Staff very helpful
Stayed 2 nights in Aug 2023

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We were very impressed with the size of the room, very spacious for 2 adults and 2 children.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness
Good Location, Clean, Breakfast needs improvement
Check in was good and reception were very friendly, which was a great start. Hotel was used for an overnight stay to attend Twickenham rugby match, this is a good location and worked well. Some areas have had a recent upgrade and these are good, including the bathrooms and bar area. The rest of the room was dated and was in need of a refresh, but it was clean and suited us for our stay. The breakfast was not so good :-(, most tables had remains of people's breakfasts and not cleaned up ready for more customers. The food was non existent when we arrived and when we asked for these to be replenished the response was dismissive. We asked for toast and it seemed we were allowed one slice each!, which took a long time to transpire. This was a disappointing aspect and really needs to be reviewed and improved.
Stayed 1 night in Aug 2023

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would return
Good location, nice good sized room clean and comfortable.
Stayed 1 night in Jul 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
All good, will stay again
Stayed 1 night in Jul 2023

8/10 Good

Jan

Liked: Staff & service
Stayed 1 night in Jul 2023

2/10 Terrible

Barry

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
worst night ever
hi after our stay last night room 205 i would like some leave this negative review due to be woken up from 23.30 by a naked drunk man that was trying to get into our room for over 30 minutes when i opened the door to ask what he was doing he was completely naked and urinating down our door and all over your carpet he turned around and went back in his room only to be harassed again for a while trying the door this left my wife and son unable to relax and could not go to sleep this isn’t what i or any other guest would expect in a hotel accommodation. kind regards b fisher
Stayed 1 night in Jul 2023

10/10 Excellent

Jenny

Stayed 1 night in Jul 2023

8/10 Good

Luisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was larger than expected. Breakfast, which was included, was only until 9:30 am so we were only able to take advantage of it 1 day and we barely made it, so a lot of items were already gone
Stayed 2 nights in Jul 2023

10/10 Excellent

Paul

Stayed 2 nights in Jul 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay at The Boleyn Hotel, Staines
We were really happy with our stay at The Boleyn Hotel in Staines, delightfully situated near the river. Our room was comfortable, very clean and provided all the expected amenities. Really good breakfast service and provision.
Stayed 1 night in Jul 2023

8/10 Good

Norman

Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased
Stayed 1 night in Jun 2023

8/10 Good

Martin

Stayed 1 night in Jun 2023

2/10 Terrible

Mignon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

SIMON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and chilled
Great spot. We stayed for 1 evening and used the restaurant. Really quiet as well. Good location to walk along the Thames to the spot where the Magna Carta was signed 800 years ago.
Stayed 1 night in Jun 2023

10/10 Excellent

Abigail

Stayed 1 night in Jun 2023

8/10 Good

Jon

Stayed 2 nights in Jun 2023

8/10 Good

Dianna

Travelled with family
Liked: Staff & service, property conditions & facilities
It was adequate for our one night stay in Staines to accommodate our family and be near The Swan where we were meeting up with old friends. Breakfast was also decent. However, I’m not sure I’d choose this property again. The updates to bathrooms were nice though I think for us it’s the musty and damp smells combined with being dated that put us off.

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and good facilities
Stayed 1 night in May 2023

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent. Staines is a very unique area and Inwish we could have explored more.
Stayed 1 night in May 2023

8/10 Good

Rhiannon

Stayed 1 night in May 2023

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly & helpful. This is our 2nd visit & as good as before. Close to Town, Bars & Eateries. Easy for Train staiin to. Allowed us to leave our car in Car Paek adter check out as we were meeting family
Stayed 2 nights in May 2023

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only had a couple of minor issues which the staff dealt with promptly. Hotel had a very noisy function/wedding on a Saturday afternoon. The music could be felt in the room. The function meant the car park was full and we had to park elsewhere but the function did end early evening. Breakfast very good. Could of done with a small fridge in room. Overall quite nice.
Stayed 1 night in May 2023

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds, good location for food options, and it was an easy drive to our rental car drop off point and the airport. The staff was friendly and helpful. Great stay!
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good location and comfortable stay
Easy parking, and good location - a short walk from town centre and based in a more scenic part of town. Reception area was clean but lacked any ambience. Rooms were well-proportioned and equipped adequately for an overnight stay. Not blown away by the room for styling and features (beds were a little lumpy), but again was OK and did the job for a short trip. Would recommend for location and ease.
Stayed 1 night in May 2023

2/10 Terrible

Paul

Stayed 1 night in May 2023

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but needs some alterations
Very comfortable and convenient. Ratings not as high due to a bathroom fan that would not switch off unless the card controlling the electrics was removed. shower flooded the floor. Floor very slippery when wet given this was accessible room
Stayed 1 night in Apr 2023